Rendall and Rittner

PORTFOLIO ACCOUNTANT • Rendall & Rittner • £Competitive, aligned to experience • Hybrid ROLE OVERVIEW We need a Portfolio Accountant who can take ownership of a designated portfolio and manage it confidently while continuing to build experience in residential property accounting. You'll be responsible for maintaining the accuracy and integrity of accounting records across a designated portfolio of properties, ensuring financial reporting, year-end delivery and strong financial control. The portfolio is designed to remain manageable, allowing focus on service quality, financial accuracy and stakeholder relationships. ROLE EXPECTATIONS This is a varied portfolio accounting role that requires strong organisation, sound judgement and confidence dealing with internal stakeholders, auditors and property teams. You will need to balance reporting quality, compliance and deadlines at the same time and be comfortable making decisions rather than escalating them. You will be expected to manage your portfolio, spotting issues early, maintaining controls and improving standards, not just reacting to problems. WHAT SUCCESS LOOKS LIKE You'll be successful in this role if: Your portfolio records are accurate, compliant and well maintained Year-end accounts and audit processes are delivered smoothly Stakeholders trust you and see you as their go-to point of contact Budgets, reporting and cashflow are controlled and transparent HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you'll be: Preparing year-end accounts including allocation of costs Organising audits, posting journals and responding to queries Preparing trial balances and management reporting Approving draft accounts and liaising with boards and property managers Preparing budget templates and uploading onto systems Reviewing handover information and setting up new clients Monitoring cashflow and managing outstanding creditors Preparing VAT returns where applicable Preparing and controlling void service charges You'll work in a hybrid environment, trusted to manage your time and priorities effectively. WHO THIS ROLE IS FOR This role suits someone who: Has proven experience working within portfolio or property accounting Is confident handling reporting cycles and reconciliations Understands financial controls and accounting best practice Communicates clearly and professionally with a wide range of stakeholders Takes pride in delivering a high-quality service EXPERIENCE THAT HELPS Accounting qualification (full or part qualified - CIMA / ACCA / AAT) or qualified by experience Experience within the property industry Advanced Excel skills Knowledge of accounting systems (Propman desirable) Strong attention to detail and quality standards Strong analysis and problem-solving capability WHAT WE OFFER Competitive salary, aligned to experience Discretionary bonus Home-based working with portfolio travel 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Paid sabbaticals as a loyalty reward Pension scheme and employee assistance programme Discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

SENIOR PROPERTY MANAGER Rendall & Rittner £Competitive Hybrid ROLE OVERVIEW You will take ownership of a high profile residential portfolio of 965 homes across five schemes, stewarding service charge budgets of around a quarter of a million pounds. Youll be empowered to set the standard for customer experience, compliance and commercial delivery, drawing on the strength of Rendall & Rittner an click apply for full job details

Service Charge Accountant Offboarding Specialist Rendall & Rittner £Competitive Home Based ROLE OVERVIEW We are looking for a highly organised and detail-focused Service Charge Accountant Offboarding Specialist to join our Client Accounting team click apply for full job details

Exciting Opportunity Alert! Join Rendall & Rittner as a Estate Operative Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Estate Operative. This is an incredible career opportunity with a fantastic package. Position: Estate Operative Location: White City Living, W12 7RQ Working Hours: Wednesday - Sunday 08:00 - 16:00 Salary: £25,214 per annum Contract: Permanent Why Rendall & Rittner: Award-Winning: Join an established and celebrated company known for delivering first-class property management services. Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs. Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness. Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses. Time Off: Enjoy 20 days of holiday plus national holidays. Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house 'TSS' temp team. Professional Attire: A team uniform is provided to ensure a polished and consistent appearance. Team Spirit: Be part of a collaborative work environment, where your team and relationships matter. Pension Plan: Secure your future with the Rendall & Rittner Pension scheme. Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters. Development Details: This role will be situated conveniently close to White City station on the central line. The development consists of 1200 units and will be growing. The site benefits from a cinema, health club, meeting rooms and residents' lounge. You will be working as a team on this development. Key Responsibilities and Requirements: As an Estate Operative at Rendall & Rittner, you will: you'll be a true expert in customer service, who uses this to engage, communicate and inspire others. you'll help to ensure the safety of all residents, guests and staff at the development throughout your shifts by reporting any defect or health and safety concerns, helping to ensure the safety of everyone on the development. having a strong understanding of Health and Safety Processes. You have a great eye for detail and experience carrying out regular development inspections, cleaning and maintenance (externally and internally). your team matters to you, so you support them, working together, building strong working relationships with residents, guests and external contractors, ultimately being part of a strong unified working environment. you'll be a someone who cares passionately about creating a positive, clean and safe environment for residents, guests and your team How to Apply: Ready for this incredible opportunity? Explore Rendall & Rittner on for more insights, or visit our for a full list of current openings. Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. Some developments vary. Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!

MAJOR WORKS MANAGER Rendall & Rittner • £40,000 - £50,000 • Royal Arsenal Freehold Estate ROLE OVERVIEW / DEVELOPMENT DETAILS Set within the historically significant Royal Arsenal on the banks of the Thames in Woolwich, SE18, this estate blends characterful heritage with beautifully maintained communal areas and green spaces. You'll work in a riverside environment that residents are proud to call home, with the Elizabeth line and National Rail at Woolwich Arsenal a short walk away for easy connections across London. As the on-site Major Works Manager, your projects will safeguard the estate's fabric and elevate everyday life for a diverse, engaged community. ROLE EXPECTATIONS You will lead the planning, consultation, procurement and delivery of major works and long-term asset projects across the estate. Most days you'll balance time on site - inspecting areas, meeting contractors, project planning, project cycle management, reporting and budget control. You'll keep safety, quality and communication at the heart of everything you do. WHAT SUCCESS LOOKS LIKE You deliver major works safely, on time and within budget, with clear documentation throughout. Specifications protect the estate's heritage character and improve long-term performance. Risks are identified early, mitigated proactively and escalated appropriately. Reporting is accurate, timely and insightful, enabling confident decisions. Handover is seamless, with thorough snagging, warranties captured and maintenance plans in place. Residents feel informed, respected and supported before, during and after works. HOW YOU'LL SPEND MOST OF YOUR TIME Surveying buildings and communal areas to define scope, priorities and project briefs. Preparing specifications, tender packs and evaluation criteria, then appointing suppliers. Running resident consultation and communications, including meetings and updates. Overseeing contractor performance on site, managing quality, safety and programme. Tracking budgets, variations and cashflow, and producing regular progress reports. Managing snagging, practical completion, warranties and asset data updates. WHO THIS ROLE IS FOR You're an organised project manager who thrives in an on-site, people-facing role. You communicate clearly, listen well and build trust with residents and contractors. You balance attention to detail with a pragmatic, solution-focused mindset. You care about safety, quality and the long-term stewardship of buildings and landscapes. You're calm under pressure and comfortable prioritising across multiple live projects. EXPERIENCE THAT HELPS Delivering major works within residential estates or mixed-block environments. Writing scopes and tender documents, and leading competitive procurements. Coordinating multidisciplinary consultants and contractors. Managing leasehold resident consultation and complex stakeholder communications. Budget ownership, cost control and progress reporting using project or property systems. WHAT WE OFFER 25 days holiday plus bank holidays Enrolment into the Rendall & Rittner pension scheme Employee assistance programme supporting family, health, money and work Employee referral scheme Team uniform subject to development Fully funded training and development opportunities Access to discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on your approach to planning and delivering major works, stakeholder communication, risk and health & safety management, and scenario-based problem solving We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

CUSTOMER EXPERIENCE ADVISOR Rendall & Rittner • £Competitive • Head Office, Manchester • Full-time, Permanent ROLE OVERVIEW We're looking for a Customer Experience Advisor to join our friendly, fast-paced team at Rendall & Rittner's Head Office in Manchester. This is a role for someone who genuinely cares about people - someone who listens, thinks on their feet and takes pride in delivering a first-class experience, every time. You'll be the first point of contact for our customers, handling enquiries by phone and email, resolving issues with empathy and efficiency, and playing a key part in shaping how our residents and clients feel about the service they receive. ROLE EXPECTATIONS This is a varied, customer-facing role that calls for strong communication, a calm and positive manner, and the ability to handle multiple priorities at once. You'll be expected to take ownership of customer interactions from start to resolution, working collaboratively with colleagues across the business to make sure nothing falls through the cracks. You'll need to be comfortable working on a rotational shift pattern between 8am and 8pm, Monday to Friday, with 1 in 4 Saturdays (with a weekday off in lieu), and be committed to delivering consistently high standards regardless of the channel or query type. WHAT SUCCESS LOOKS LIKE You'll be successful in this role if: Customers feel heard, supported and satisfied with every interaction Queries and complaints are resolved promptly and professionally You spot opportunities to improve the customer experience and share them with your team You contribute positively to team performance and the culture of the department HOW YOU'LL SPEND MOST OF YOUR TIME Most days, you'll be: Delivering outstanding customer service via phone and email, handling enquiries and resolving issues promptly Maintaining clear, empathetic communication - ensuring customers always feel heard and supported Thinking creatively to solve customer problems and prevent issues from escalating Collaborating with colleagues to deliver a seamless service experience Staying up to date on Rendall & Rittner's services and using customer feedback to help improve the experience Participating in training sessions and continuously developing your skills WHO THIS ROLE IS FOR This role suits someone who: Is passionate about delivering exceptional customer service and making a positive impact Has excellent communication skills - confident, clear and professional on the phone and in writing Is a natural problem solver who thinks quickly and stays calm under pressure Thrives in a team environment and enjoys sharing knowledge to achieve common goals Is driven to build lasting relationships and consistently improve customer satisfaction WHAT WE OFFER Competitive salary and discretionary bonus 25 days' holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Paid sabbaticals as a loyalty reward Pension scheme and employee assistance programme Discounts across travel, entertainment, dining, shopping, health and fitness ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. To speak to our recruitment team directly, call and quote reference "Ref ". You can also explore Rendall & Rittner on LinkedIn or visit our website for a full list of current openings. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required