Abr Associates Ltd

Customer Success Manager - Network Services Location: London (Hybrid - 3 days per week in the office) Salary: Up to £65,000 Basic + Bonus + Excellent Benefits The Opportunity We're partnering with a fast-growing global technology consultancy that's looking to appoint a Customer Success Manager to take ownership of one of its largest Investment Banking clients. This is a strategic customer success and account management role where you'll be responsible for strengthening senior stakeholder relationships, ensuring exceptional service delivery, identifying growth opportunities, and becoming a trusted advisor to a high-profile enterprise client. If you enjoy building long-term client relationships, working alongside technical experts, and helping customers maximise the value of technology solutions, this is an excellent opportunity to join a business that's investing heavily in growth. About the Business Our client is a leading global technology consultancy specialising in Network & Infrastructure Consulting Services, helping enterprise organisations design, build, automate and manage complex IT environments. Their expertise includes: Network Engineering Network Automation (NetDevOps) Infrastructure Virtualisation Enterprise Data Managed Network Services Delivery Assurance Business Process Consulting With more than 1,500 employees across 50+ global markets , they deliver innovative networking and infrastructure solutions for some of the world's most recognised organisations. The Role You'll become the trusted day-to-day contact for a major Investment Banking client, ensuring exceptional customer experience while identifying opportunities to expand existing services. Working closely with Sales, Service Delivery, Architects and Marketing, you'll help shape client strategy, influence solutions, and ensure every engagement delivers real business value. Key Responsibilities Manage and develop a strategic enterprise customer relationship. Build strong relationships with key stakeholders across the client organisation. Act as the primary escalation point, ensuring outstanding customer satisfaction. Identify opportunities to grow existing accounts and work alongside the New Business team on expansion opportunities. Support proposals, RFPs and contract renewals. Coordinate with Service Delivery and Technical teams to ensure seamless project delivery. Produce accurate account plans, forecasts and customer reviews. Stay up to date with the company's networking and infrastructure solutions to advise customers effectively. Spend approximately two days per week on-site with the client. What We're Looking For We're interested in speaking with candidates who have experience in Customer Success, Technical Account Management or Account Management within a Managed Service Provider, Networking, Infrastructure or Technology Services environment. You'll ideally have: Experience managing enterprise customer relationships A commercial mindset with the ability to identify growth opportunities Knowledge of networking, infrastructure or managed services Excellent stakeholder management and communication skills Strong organisational and account planning abilities Confidence working with both commercial and technical teams Experience within Financial Services is advantageous but not essential What's On Offer Up to £65,000 basic salary Performance-related bonus Hybrid working A newly created role with genuine career progression Ongoing training and professional development Collaborative, supportive culture Opportunity to work with one of the company's flagship enterprise customers Benefits 25 days holiday plus bank holidays Annual bonus Private healthcare Company pension Life assurance Personal accident cover Free on-site gym Employee discounts platform Regular social events Interested? If you have experience in Customer Success, Technical Account Management or Account Management within an MSP, Network Services or wider Technology environment and are looking to join a growing international business where you can make a genuine impact, we'd love to hear from you. Apply today or contact ABR Associates for a confidential discussion. ABR Associates Ltd acts as an Employment Agency in relation to this vacancy. We specialise in recruiting permanent professionals across the Technology, SaaS, Digital, Media, Market Research, Events and Business Information sectors.

Business Development Executive - Financial Intelligence £40,000 Basic + Uncapped Commission (OTE £80,000+) + Excellent Benefits Hybrid Central London (3 days in-office) Are you a driven B2B sales professional looking to build a career in financial data and insights?Our client, a respected leader in the primary capital markets space, provides real-time news, analysis, and data intelligence to global financial institutions. With unmatched editorial expertise, strong industry relationships, and exclusive on- and off-record insights, their platform is a trusted source for investment banks, asset managers, law firms, and more. As part of continued growth, they're hiring a Business Development Executive to join their high-performing London sales team. Why Join? £40,000 basic salary + uncapped commission (Realistic OTE £80,000+) Hybrid working - 3 days in the office, 2 from home 25 days annual leave + bank holidays Company pension scheme Regular team socials & access to an employee perks platform Genuine opportunities for career progression (BDM ? Senior BDM ? Sales Manager) A percentage of annual profits donated to UK and overseas charities What You'll Be Doing As a Business Development Executive , you'll play a key role in expanding market reach across the EMEA region by: Selling subscriptions and data licences for a premium financial data platform Targeting senior decision-makers in investment banks, private equity, law firms, and ratings agencies Managing the full sales cycle-from lead generation to deal close Attending client meetings and key industry events (with occasional international travel) Consistently meeting and exceeding monthly revenue targets What We're Looking For 1+ years' B2B sales or business development experience (Ideally in financial data, subscription sales, SaaS, or business intelligence - but open to strong candidates from related sectors such as Recruitment or Delegate Sales) Proven ability to close deals and exceed sales targets Confident communicator with strong presentation skills Comfortable engaging with C-level executives and blue-chip clients Ambitious, goal-driven, and eager to grow into a senior sales role ABR Associates Ltd is acting as an Employment Agency in relation to this vacancy. We specialise in permanent recruitment across Media, Digital, Tech/SaaS, Market Research, Events & Business Intelligence. Due to high volumes of applications, only shortlisted candidates will be contacted. If you haven't heard from us within two weeks, please assume your application has not been successful on this occasion.