Thames Water Utilities Limited

Overview & Location Field Operations Manager - Hybrid (Reading & Swindon). Contract type B, permanent, full time, 36 hours per week. Salary up to £45,000 per annum with car allowance. Closing date 04/03/2026. Key Responsibilities Take responsibility for safe working practices for you and your team that comply with the company's safe system of work. You will guide, coach, and develop a field team to fulfil the business needs. You will develop and implement continuous improvements to optimise operational performance and customer service. Lead and develop the team members by setting measurable goals and promoting a culture of engagement and motivation. Control team unit costs to outperform budget whilst ensuring all service level agreements are fulfilled. What you should bring Be a self motivated individual who can immerse themselves in the team around them. You need to be very disciplined, have the desire to learn from those around you, and have a can do attitude. This role can be demanding at times, but very rewarding too. Having previous experience in leading a high performing team of operational staff is preferred but not essential. Take ownership of responding quickly to faults, being curious to fully understand the problem, and identifying the best solution to resolve it the first time. Have excellent communication and interpersonal skills to interact with the team. Deliver exceptional service through an enthusiastic and positive approach, taking accountability for your role while working accurately and flexibly within a busy team. Possess strong IT literacy skills as all work is managed through the SAP system; user training for this and other standard software systems will be provided. Have a full, valid UK driving licence, as travelling to other sites and fields will be required. Benefits Offering a salary up to £45,000 per annum, depending on skills and experience. A company car allowance is provided. 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays). Benefits on Tap, access to discounts, cashback and instant vouchers. Generous Pension Scheme through AON. Performance related pay plan directly linked to company performance measures and targets. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay. Ongoing performance development reviews to help you be your best and identify growth opportunities. About Thames Water We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people committed to making a difference and getting us to where we want to be in the years and decades to come. Our Commitment to Diversity and Inclusion We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support. Optional Support for Crisis Situations When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

A leading water and wastewater company in the UK is seeking a Field Operations Manager for a hybrid role in Reading and Swindon. The role involves ensuring safe working practices, developing a high-performing team, and optimizing operational performance. Candidates should have strong leadership and communication skills, IT literacy, and a valid UK driving licence. This position offers a salary up to £45,000 per annum, a company car allowance, and generous benefits including holidays and a pension scheme.

Job title Fleet Control Manager Ref 44320 Division Asset Operations & Capital Delivery Location Hybrid - Clearwater Court - RG1 8DB Contract type Fixed term/Secondment Full/Part-time Full-time Hours 36 hours per week Salary Offering between £39,000 and £44,000 per annum depending on experience and skills Job grade B Closing date 06/03/2026 We are currently recruiting a Fleet Control Manager on a 10-12 month contract to cover maternity leave. In this role, you act as Thames Water's central point of control for fleet, working closely with the Fleet Coordinator to maintain full visibility of vehicle availability and proactively address downtime across teams. You are responsible for monitoring OPEX spend, ensuring budgets are controlled, purchase orders are raised, suppliers are paid promptly, and any variances are understood and mitigated. The position oversees key compliance activities, including monthly vehicle taxation, fuel card management and reconciliation, as well as monitoring short term hire usage and reducing reliance through process improvements. With a driver population of over 2,000, the role requires regular communication to ensure updates on processes, legislation and best practice are clearly conveyed. In addition, you manage and support the Fleet Coordinator and Fleet Administrator, guiding their day to day activities and contributing to their professional development. What you'll be doing as a Fleet Control Manager Working with the Fleet Coordinator, act as Thames Water's vehicle control centre, maintaining full sight of Fleet Availability. Monitor for teams experiencing excessive vehicle downtime and take mitigating actions utilising existing assets. Monitor all OPEX spend against budget, ensuring purchase orders are in place, suppliers are paid on time, variances to budget are understood and mitigated where possible. Ensure that Thames Water vehicles are taxed for use on the road by processing payments monthly. Maintain control of our Fuel Cards, carrying out regular reconciles to avoid misuse. Communicate to our 2,000+ drivers on a regular basis, keeping them up to date with changes to our processes, legislation and best practice. Manage the Fleet Coordinator and Fleet Administrator. Support them with their duties and aid in their personal development. Fixed Term Contract - 10-12 months Location: Hybrid Clearwater Court, Reading. Working 36 hours per week, Monday to Friday. What you should bring to the role To thrive in this role, the essential criteria you'll need are: Experience working in a role involving the coordination of people or assets. Financial control, such as spending monitoring, invoice management, and payments. Providing clear communication to work colleagues. Proficient in Microsoft Office, especially Excel. Strong interpersonal and communication skills, both written and verbal. Educated to GCSE level or equivalent, including English and Maths. Full valid driving licence. What's in it for you? Offering between £39,000 and £44,000 per annum, depending on experience and skills. 26 days holiday per year. Generous Pension Scheme through AON. Performance-related pay plan directly linked to company performance measures and targets. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

A water utility company in Reading seeks a Fleet Control Manager for a 10-12 month fixed-term contract. In this role, you will oversee fleet operations, ensuring vehicle availability and financial accountability. You'll manage a team to improve processes, communicate effectively with over 2,000 drivers, and coordinate compliance activities. The position offers a salary of £39,000 to £44,000 per annum, with additional benefits such as holidays and a pension scheme.