Simpson Recruitment Services

CRM Consultant Salary: £45,000 Hybrid Coventry Full-time (37.5 hours) Make technology work for organisations that make a difference. Our client is a specialist consultancy helping organisations get real, long-term value from their technology. They are expanding their CRM team and looking for someone who can blend technical thinking with analytical rigour and strong client-facing skills. If you enjoy solving complex process problems, designing elegant CRM solutions, and guiding clients through change, you ll fit right in. The Role You ll join their dedicated CRM team, working across the full implementation lifecycle discovery, design, configuration, testing, training and ongoing support. You ll act as the central point of contact for clients, ensuring each project feels clear, well-managed and in safe hands. You ll be responsible for: Leading CRM implementation projects from discovery to roll-out. Acting as the primary client-facing representative throughout the project. Interviewing client teams and mapping their processes, requirements and data. Translating real-world needs into CRM functionality and improved processes. Designing CRM solutions and related tools to meet client goals. Supporting data audits, transformation and migrations. Configuring CRM platforms and contributing to solution design. Delivering training and producing clear, user-friendly documentation. Reporting progress, risks and budget usage to your line manager. Owning client relationships alongside the wider CRM team. You ll typically work across multiple projects at once, collaborating closely with CRM consultants, developers and client stakeholders to deliver smooth transitions to new systems. What You ll Need Core skills Ability to understand, document and challenge client processes. Confidence leading projects and giving clients clarity on direction and progress. Strong analytical problem-solving in complex or unfamiliar domains. Ability to map requirements to CRM capabilities and design robust solutions. Understanding of data structures and the implications for user workflows. Accuracy, attention to detail and solid self-management skills. Collaborative mindset giving and receiving feedback openly. Excellent communication skills in British English, written and verbal. Strong numeric/spreadsheet ability (Excel/Google Sheets). Curiosity, eagerness to learn and a proactive work ethic. If you don t meet every requirement but believe you d excel with support, we still want to hear from you. We invest in developing great people. Desirable CRM experience in the charity/non-profit sector. Data auditing/analysis experience. Client-facing consulting or project management. Hands-on CRM configuration experience. What We Offer £45,000 salary, depending on experience. 7 weeks paid holiday. Very flexible working patterns, as long as core collaboration hours are covered. A modern, powerful MacBook plus everything you need for a productive setup at home or in the office. Hybrid working with minimum two days per week in the Coventry office (more during probation). A supportive, close-knit team that values high-quality work and meaningful impact. If this sounds like you, please send your application to Gary Simpson

Payroll & Benefits Specialist Salary: £35k + Benefits Location: Worcester (Hybrid working available) Reports to: Head of People & Culture (with dotted line to Finance Director) Precision. Integrity. Reliability. If that s you, read on. Our client is a trusted leader in Technical Services and Asset Management with a national presence. They are seeking a Payroll & Benefits Specialist who ll ensure their people are paid accurately, on time, and with absolute confidence every single month. This is a role for someone who thrives on getting the details right someone who understands that payroll is the heartbeat of an organisation. You ll take ownership of the full payroll lifecycle across multiple entities, manage our benefits portfolio, and play a key role in maintaining compliance and employee trust. What You ll Do Manage Sage Payroll and Sage HR systems, ensuring data accuracy and integration with finance. Process monthly payroll including salaries, bonuses, commissions, deductions, and statutory payments. Ensure full compliance with UK legislation (PAYE, NI, pensions, HMRC, and statutory reporting). Prepare and submit all statutory documents, including P45s, P60s, and year-end returns. Administer employee benefits programmes including pensions, healthcare, life assurance, and voluntary schemes. Collaborate closely with the People & Culture and Finance teams to ensure seamless data flow and compliance. Generate reports and analytics for payroll accuracy, gender pay reporting, and reconciliation audits. Resolve payroll queries with clarity, accuracy, and discretion. What You ll Bring 3 5 years experience in payroll and benefits administration (multi-entity experience preferred). Strong working knowledge of UK payroll legislation and HMRC regulations. Proficiency with Sage Payroll, Sage HR, or similar HRIS/payroll systems. Meticulous attention to detail and unwavering commitment to accuracy. High integrity when handling confidential employee data. Excellent time management thrives on meeting tight deadlines. Ideally CIPP-qualified (Foundation, Diploma, or Advanced) or equivalent payroll certification. Why Apply ? You ll be joining a company that s investing in people, systems, and sustainability. Here, payroll and benefits aren t back-office admin they re essential to our culture of trust and excellence. You ll have the autonomy to run your own processes, the support of an experienced team, and the satisfaction of knowing your work directly supports every colleague across the business. If you take pride in precision, thrive on structure, and want your work to make a tangible difference then send your CV to Gary Simpson