Simpson Recruitment Services

Quality / FAIRS Technician Location: Newport (On-Site) Contract: Fixed-Term (9 months) Sector: Aerospace / Electronics Manufacturing An established electronics manufacturing organisation supporting aerospace and high-reliability sectors is seeking a FAIRS Technician to join its Quality team on a fixed-term basis click apply for full job details

Technical Documentation Manager Brierley Hill 40-45,000 Are you the person who makes complex things clear? Our client is a global engineering business that designs and manufactures sophisticated products - intricate electromechanical assemblies, precision engineering components, the kind of hardware that genuinely improves people's lives. And they need someone brilliant to make sure the world understands how to use, service, and maintain them. This is a newly energised leadership role at the heart of their global R&D Engineering function. You'll take ownership of everything their customers and service teams rely on such as owner's manuals, spare parts catalogues, service instructions, and product literature and then push the whole operation forward into the digital age. The Role You'll lead a growing team of technical documentation professionals (currently 4, spread across global locations) and set the strategic direction for how they create, manage, and deliver technical content worldwide. That means moving from traditional print models to modern multi-channel delivery: online platforms, interactive tools, dynamic digital formats while keeping everything accurate, compliant, and usable. You'll work shoulder-to-shoulder with R&D, Product Management, Regulatory, and IT, championing structured authoring, CMS adoption, and reusable content approaches that scale. You'll own the documentation KPIs, the vendor and translation partner relationships, and the culture of continuous improvement within your team. What You Bring Experience in technical documentation, technical communication, or product information management Leading a a team you know how to develop people, not just manage them Solid experience documenting complex mechanical or electromechanical engineering assemblies Proven expertise with CMS platforms, structured authoring (DITA/XML), and digital publishing A track record of driving change across global, cross-functional teams Familiarity with CAD-based illustration and spare parts documentation is a real plus Degree in Technical Communication, Engineering, or a related discipline Fluent English; additional languages always welcome Why This Role? Because it's genuinely strategic. You won't be maintaining the status quo you'll be reshaping how a global engineering business communicates with the world. There's a real team to lead, a real transformation to drive, and a business that's ready to invest in doing this properly. If you're ready to own it, we'd love to hear from you - send CV to Gary Simpson. Salary - up to 45k plus extensive benefits

CRM Consultant Salary: £45,000 Hybrid Coventry Full-time (37.5 hours) Make technology work for organisations that make a difference. Our client is a specialist consultancy helping organisations get real, long-term value from their technology. They are expanding their CRM team and looking for someone who can blend technical thinking with analytical rigour and strong client-facing skills. If you enjoy solving complex process problems, designing elegant CRM solutions, and guiding clients through change, you ll fit right in. The Role You ll join their dedicated CRM team, working across the full implementation lifecycle discovery, design, configuration, testing, training and ongoing support. You ll act as the central point of contact for clients, ensuring each project feels clear, well-managed and in safe hands. You ll be responsible for: Leading CRM implementation projects from discovery to roll-out. Acting as the primary client-facing representative throughout the project. Interviewing client teams and mapping their processes, requirements and data. Translating real-world needs into CRM functionality and improved processes. Designing CRM solutions and related tools to meet client goals. Supporting data audits, transformation and migrations. Configuring CRM platforms and contributing to solution design. Delivering training and producing clear, user-friendly documentation. Reporting progress, risks and budget usage to your line manager. Owning client relationships alongside the wider CRM team. You ll typically work across multiple projects at once, collaborating closely with CRM consultants, developers and client stakeholders to deliver smooth transitions to new systems. What You ll Need Core skills Ability to understand, document and challenge client processes. Confidence leading projects and giving clients clarity on direction and progress. Strong analytical problem-solving in complex or unfamiliar domains. Ability to map requirements to CRM capabilities and design robust solutions. Understanding of data structures and the implications for user workflows. Accuracy, attention to detail and solid self-management skills. Collaborative mindset giving and receiving feedback openly. Excellent communication skills in British English, written and verbal. Strong numeric/spreadsheet ability (Excel/Google Sheets). Curiosity, eagerness to learn and a proactive work ethic. If you don t meet every requirement but believe you d excel with support, we still want to hear from you. We invest in developing great people. Desirable CRM experience in the charity/non-profit sector. Data auditing/analysis experience. Client-facing consulting or project management. Hands-on CRM configuration experience. What We Offer £45,000 salary, depending on experience. 7 weeks paid holiday. Very flexible working patterns, as long as core collaboration hours are covered. A modern, powerful MacBook plus everything you need for a productive setup at home or in the office. Hybrid working with minimum two days per week in the Coventry office (more during probation). A supportive, close-knit team that values high-quality work and meaningful impact. If this sounds like you, please send your application to Gary Simpson