Collections Agent Red Recruitment is recruiting a Collections Agent to join our client's specialist customer support team in Glasgow. You will support customers experiencing financial difficulties, handling sensitive conversations about secured and unsecured debts. Taking the time to understand each customer's personal and financial circumstances, you will help identify suitable options and support them towards a more manageable financial position. Benefits and Package for a Collections Agent: Salary: 13.30 per hour Hours: 37.5 hours per week, with shifts between Monday - Friday, 8am - 6pm, and Saturday, 9am - 5pm Rota: Six-week rolling rota, working two in six Saturdays with a weekday off before each Saturday shift Contract Type: Permanent Location: Glasgow city centre, with the option to work hybrid after six months Five-week training programme Regular reward and recognition Key Responsibilities of a Collections Agent: Handling inbound and outbound calls with customers experiencing financial difficulties Understanding customers' personal circumstances, financial commitments and support needs Reviewing income, expenditure and budget information to discuss appropriate options Supporting customers throughout the collections process, including more complex or escalated cases Recognising vulnerability and adapting your approach to provide appropriate support Explaining next steps clearly and delivering difficult information with empathy and care Maintaining accurate customer records and following relevant procedures and regulatory requirements Skills and Experience of a Collections Agent: Previous experience in a customer service environment Excellent communication and listening skills, with confidence discussing sensitive subjects An empathetic, patient approach to supporting vulnerable customers Resilience and the ability to remain calm during challenging conversations Strong problem-solving skills and the ability to assess individual circumstances Good attention to detail and confidence using computer systems Successful candidates will be required to complete a basic credit check and criminal background check. If you have the relevant skills and are interested in this position, please apply now! Red Recruitment (Agency)
Nov 12, 2026
Full time
Collections Agent Red Recruitment is recruiting a Collections Agent to join our client's specialist customer support team in Glasgow. You will support customers experiencing financial difficulties, handling sensitive conversations about secured and unsecured debts. Taking the time to understand each customer's personal and financial circumstances, you will help identify suitable options and support them towards a more manageable financial position. Benefits and Package for a Collections Agent: Salary: 13.30 per hour Hours: 37.5 hours per week, with shifts between Monday - Friday, 8am - 6pm, and Saturday, 9am - 5pm Rota: Six-week rolling rota, working two in six Saturdays with a weekday off before each Saturday shift Contract Type: Permanent Location: Glasgow city centre, with the option to work hybrid after six months Five-week training programme Regular reward and recognition Key Responsibilities of a Collections Agent: Handling inbound and outbound calls with customers experiencing financial difficulties Understanding customers' personal circumstances, financial commitments and support needs Reviewing income, expenditure and budget information to discuss appropriate options Supporting customers throughout the collections process, including more complex or escalated cases Recognising vulnerability and adapting your approach to provide appropriate support Explaining next steps clearly and delivering difficult information with empathy and care Maintaining accurate customer records and following relevant procedures and regulatory requirements Skills and Experience of a Collections Agent: Previous experience in a customer service environment Excellent communication and listening skills, with confidence discussing sensitive subjects An empathetic, patient approach to supporting vulnerable customers Resilience and the ability to remain calm during challenging conversations Strong problem-solving skills and the ability to assess individual circumstances Good attention to detail and confidence using computer systems Successful candidates will be required to complete a basic credit check and criminal background check. If you have the relevant skills and are interested in this position, please apply now! Red Recruitment (Agency)
Commercial Solicitor/Paralegal Red Recruitment is recruiting a Commercial Solicitor to join our client, a leading UK retailer, in Avonmouth, Bristol. This fixed-term opportunity will involve supporting the business with commercial contracts and day-to-day legal operations during a period of transition. You will work closely with teams across the organisation, providing practical legal support and coordinating with external law firms on more complex matters. This role would suit an organised and commercially minded individual with experience reviewing, drafting and negotiating commercial agreements. Benefits and Package for a Commercial Solicitor/Paralegal: Salary: Competitive Contract Type: 6-month FTC, with potential to go permanent Location: Avonmouth, Bristol, with hybrid working 25 days annual leave plus bank holidays Opportunity to earn additional holidays Your birthday off Discretionary company bonus scheme Heavily subsidised onsite canteen Employee Assistance Programme offering confidential advice and support Product discounts, including up to 60% off own-brand products Ongoing training and support Key Responsibilities of a Commercial Solicitor/Paralegal: Reviewing, drafting and negotiating commercial agreements, including non-disclosure agreements, software agreements, supplier terms and service contracts Identifying legal and commercial risks, resolving routine queries within agreed guidance and referring complex matters to approved external law firms Managing the Contract Lifecycle Management system, ensuring agreements are accurately recorded, stored and tracked Monitoring contract renewals, termination dates and key milestones, keeping relevant stakeholders informed Maintaining contract templates, legal guidance and internal playbooks Supporting corporate governance, company secretarial tasks and due diligence for UK and international businesses Coordinating external legal advice and acting as a link between internal teams and external counsel Researching relevant UK and EU regulatory developments and supporting practical training for commercial teams Key Skills and Experience of a Commercial Solicitor/Paralegal: A law degree, equivalent legal qualification or demonstrable relevant experience Practical experience reviewing, drafting and negotiating commercial contracts, ideally gained within an in-house legal team Familiarity with non-disclosure agreements, SaaS agreements, supplier terms, master service agreements and statements of work Experience using or administering a Contract Lifecycle Management system Strong judgement, with the ability to recognise when specialist legal advice is required Awareness of regulatory developments relating to data protection, ESG, artificial intelligence and consumer rights Excellent drafting, research and analytical skills, with strong attention to detail Confident communication skills and the ability to manage relationships with internal stakeholders and external legal advisers Ability to work independently within agreed authority and manage competing priorities Experience supporting international businesses, corporate transactions or company secretarial work is desirable If you have the relevant experience and are interested in this position, please apply now! Red Recruitment (Agency)
Nov 12, 2026
Full time
Commercial Solicitor/Paralegal Red Recruitment is recruiting a Commercial Solicitor to join our client, a leading UK retailer, in Avonmouth, Bristol. This fixed-term opportunity will involve supporting the business with commercial contracts and day-to-day legal operations during a period of transition. You will work closely with teams across the organisation, providing practical legal support and coordinating with external law firms on more complex matters. This role would suit an organised and commercially minded individual with experience reviewing, drafting and negotiating commercial agreements. Benefits and Package for a Commercial Solicitor/Paralegal: Salary: Competitive Contract Type: 6-month FTC, with potential to go permanent Location: Avonmouth, Bristol, with hybrid working 25 days annual leave plus bank holidays Opportunity to earn additional holidays Your birthday off Discretionary company bonus scheme Heavily subsidised onsite canteen Employee Assistance Programme offering confidential advice and support Product discounts, including up to 60% off own-brand products Ongoing training and support Key Responsibilities of a Commercial Solicitor/Paralegal: Reviewing, drafting and negotiating commercial agreements, including non-disclosure agreements, software agreements, supplier terms and service contracts Identifying legal and commercial risks, resolving routine queries within agreed guidance and referring complex matters to approved external law firms Managing the Contract Lifecycle Management system, ensuring agreements are accurately recorded, stored and tracked Monitoring contract renewals, termination dates and key milestones, keeping relevant stakeholders informed Maintaining contract templates, legal guidance and internal playbooks Supporting corporate governance, company secretarial tasks and due diligence for UK and international businesses Coordinating external legal advice and acting as a link between internal teams and external counsel Researching relevant UK and EU regulatory developments and supporting practical training for commercial teams Key Skills and Experience of a Commercial Solicitor/Paralegal: A law degree, equivalent legal qualification or demonstrable relevant experience Practical experience reviewing, drafting and negotiating commercial contracts, ideally gained within an in-house legal team Familiarity with non-disclosure agreements, SaaS agreements, supplier terms, master service agreements and statements of work Experience using or administering a Contract Lifecycle Management system Strong judgement, with the ability to recognise when specialist legal advice is required Awareness of regulatory developments relating to data protection, ESG, artificial intelligence and consumer rights Excellent drafting, research and analytical skills, with strong attention to detail Confident communication skills and the ability to manage relationships with internal stakeholders and external legal advisers Ability to work independently within agreed authority and manage competing priorities Experience supporting international businesses, corporate transactions or company secretarial work is desirable If you have the relevant experience and are interested in this position, please apply now! Red Recruitment (Agency)
Customer Service Advisor Red Recruitment is recruiting a Customer Service Advisor to join our client's Customer Financial Assistance and Recoveries team in Glasgow. You will support customers with car finance enquiries, including ending agreements early and managing the next steps when a vehicle has been written off. Combining telephone support with administration and casework, you will guide customers through sensitive situations with empathy, clarity and care. This is a permanent opportunity, with the option to work hybrid after six months. Benefits and Package for a Customer Service Advisor: Salary: 13.30 per hour Hours: Shifts worked on a rolling rota within Monday - Friday, 8am - 6pm, and Saturday, 9am - 5pm Contract Type: Permanent Location: Glasgow, office-based initially with the option to work hybrid after six months Key Responsibilities of a Customer Service Advisor: Handling incoming calls from customers looking to end their car finance agreement early Explaining eligibility, the process and any outstanding payments clearly and accurately Supporting customers whose vehicles have been written off, liaising with insurance companies and providing settlement figures Recognising vulnerable customers and those experiencing financial difficulties, ensuring they receive appropriate support Processing paperwork, updating customer records and maintaining accurate case notes Following up on enquiries and arranging vehicle collections with partner suppliers Identifying complaints and following the appropriate procedures to ensure fair customer outcomes Skills and Experience of a Customer Service Advisor: Excellent customer service and communication skills, with confidence handling sensitive or challenging conversations An empathetic approach and good judgement when supporting customers in difficult circumstances The ability to explain complex information in a clear and straightforward way Strong attention to detail and accurate administration skills Confidence navigating multiple systems and managing follow-up tasks A minimum of six months' financial services experience is advantageous but not essential If you have the relevant skills and are interested in this position, please apply now! Red Recruitment (Agency)
Nov 12, 2026
Full time
Customer Service Advisor Red Recruitment is recruiting a Customer Service Advisor to join our client's Customer Financial Assistance and Recoveries team in Glasgow. You will support customers with car finance enquiries, including ending agreements early and managing the next steps when a vehicle has been written off. Combining telephone support with administration and casework, you will guide customers through sensitive situations with empathy, clarity and care. This is a permanent opportunity, with the option to work hybrid after six months. Benefits and Package for a Customer Service Advisor: Salary: 13.30 per hour Hours: Shifts worked on a rolling rota within Monday - Friday, 8am - 6pm, and Saturday, 9am - 5pm Contract Type: Permanent Location: Glasgow, office-based initially with the option to work hybrid after six months Key Responsibilities of a Customer Service Advisor: Handling incoming calls from customers looking to end their car finance agreement early Explaining eligibility, the process and any outstanding payments clearly and accurately Supporting customers whose vehicles have been written off, liaising with insurance companies and providing settlement figures Recognising vulnerable customers and those experiencing financial difficulties, ensuring they receive appropriate support Processing paperwork, updating customer records and maintaining accurate case notes Following up on enquiries and arranging vehicle collections with partner suppliers Identifying complaints and following the appropriate procedures to ensure fair customer outcomes Skills and Experience of a Customer Service Advisor: Excellent customer service and communication skills, with confidence handling sensitive or challenging conversations An empathetic approach and good judgement when supporting customers in difficult circumstances The ability to explain complex information in a clear and straightforward way Strong attention to detail and accurate administration skills Confidence navigating multiple systems and managing follow-up tasks A minimum of six months' financial services experience is advantageous but not essential If you have the relevant skills and are interested in this position, please apply now! Red Recruitment (Agency)
Sales Team Leader Red Recruitment is recruiting a Sales Team Leader to join our client in Cirencester. Offering a 45,000 basic salary and realistic earnings of 80,000- 90,000, this role is ideal for an experienced people manager who enjoys coaching sales teams and helping individuals reach their potential. Reporting to the Sales Manager, you will use data to understand performance, identify where support is needed and deliver practical coaching that improves results. Experience within insurance or financial services would be particularly valuable, alongside the ability to build confidence, motivate advisors and develop their sales skills. Benefits and Package for a Sales Team Leader: Salary: 45,000 per annum Commission: Uncapped monthly commission and bonus opportunities, with a realistic OTE of 80,000- 90,000 Hours: Flexibility to choose shifts within the 8am-8pm operating hours Location: Cirencester, onsite Annual pay review and opportunities to progress your career 34 days of holiday, including bank holidays, increasing to 36 days after two years Financial protection benefits, including life assurance, income protection and company sick pay Subsidised private medical cover Enhanced pension contributions from the employer Enhanced maternity and paternity pay Access to a digital GP, wellbeing app and annual flu vaccinations Key Responsibilities of a Sales Team Leader: Managing the day-to-day performance of a sales team, keeping advisors engaged and focused on their targets Reviewing conversion rates, sales activity and KPIs to identify opportunities for improvement Working alongside advisors to provide practical feedback and coaching tailored to their development needs Helping individuals who are falling behind target build the skills and confidence to improve Holding regular one-to-ones, agreeing clear objectives and monitoring progress against development plans Recognising achievements and encouraging a supportive, accountable team environment Assisting with recruitment and helping new starters settle into the team and develop their sales approach Sharing performance updates and recommendations with the Sales Manager Maintaining customer service standards and ensuring sales activity meets FCA requirements and internal procedures Key Skills and Experience of a Sales Team Leader: Previous responsibility for directly managing a sales team and delivering results against targets Demonstrable success in developing advisors and improving performance through coaching Insurance or financial services experience is highly desirable Confidence interpreting sales reports and translating findings into clear actions for the team The ability to identify why an individual is underperforming and adapt your support accordingly Experience setting objectives, reviewing performance and managing development plans Strong communication skills, with the ability to give constructive feedback and build effective working relationships A background in contact centre sales or another busy, regulated sales setting would be advantageous If you enjoy developing people and have the experience to help a sales team succeed, please apply now! Red Recruitment (Agency)
Nov 12, 2026
Full time
Sales Team Leader Red Recruitment is recruiting a Sales Team Leader to join our client in Cirencester. Offering a 45,000 basic salary and realistic earnings of 80,000- 90,000, this role is ideal for an experienced people manager who enjoys coaching sales teams and helping individuals reach their potential. Reporting to the Sales Manager, you will use data to understand performance, identify where support is needed and deliver practical coaching that improves results. Experience within insurance or financial services would be particularly valuable, alongside the ability to build confidence, motivate advisors and develop their sales skills. Benefits and Package for a Sales Team Leader: Salary: 45,000 per annum Commission: Uncapped monthly commission and bonus opportunities, with a realistic OTE of 80,000- 90,000 Hours: Flexibility to choose shifts within the 8am-8pm operating hours Location: Cirencester, onsite Annual pay review and opportunities to progress your career 34 days of holiday, including bank holidays, increasing to 36 days after two years Financial protection benefits, including life assurance, income protection and company sick pay Subsidised private medical cover Enhanced pension contributions from the employer Enhanced maternity and paternity pay Access to a digital GP, wellbeing app and annual flu vaccinations Key Responsibilities of a Sales Team Leader: Managing the day-to-day performance of a sales team, keeping advisors engaged and focused on their targets Reviewing conversion rates, sales activity and KPIs to identify opportunities for improvement Working alongside advisors to provide practical feedback and coaching tailored to their development needs Helping individuals who are falling behind target build the skills and confidence to improve Holding regular one-to-ones, agreeing clear objectives and monitoring progress against development plans Recognising achievements and encouraging a supportive, accountable team environment Assisting with recruitment and helping new starters settle into the team and develop their sales approach Sharing performance updates and recommendations with the Sales Manager Maintaining customer service standards and ensuring sales activity meets FCA requirements and internal procedures Key Skills and Experience of a Sales Team Leader: Previous responsibility for directly managing a sales team and delivering results against targets Demonstrable success in developing advisors and improving performance through coaching Insurance or financial services experience is highly desirable Confidence interpreting sales reports and translating findings into clear actions for the team The ability to identify why an individual is underperforming and adapt your support accordingly Experience setting objectives, reviewing performance and managing development plans Strong communication skills, with the ability to give constructive feedback and build effective working relationships A background in contact centre sales or another busy, regulated sales setting would be advantageous If you enjoy developing people and have the experience to help a sales team succeed, please apply now! Red Recruitment (Agency)
Commercial Solicitor/Paralegal Red Recruitment is recruiting a Commercial Solicitor to join our client, a leading UK retailer, in Avonmouth, Bristol. This fixed-term opportunity will involve supporting the business with commercial contracts and day-to-day legal operations during a period of transition. You will work closely with teams across the organisation, providing practical legal support and coordinating with external law firms on more complex matters. This role would suit an organised and commercially minded individual with experience reviewing, drafting and negotiating commercial agreements. Benefits and Package for a Commercial Solicitor/Paralegal: Salary: Competitive Contract Type: 6-month FTC, with potential to go permanent Location: Avonmouth, Bristol, with hybrid working 25 days annual leave plus bank holidays Opportunity to earn additional holidays Your birthday off Discretionary company bonus scheme Heavily subsidised onsite canteen Employee Assistance Programme offering confidential advice and support Product discounts, including up to 60% off own-brand products Ongoing training and support Key Responsibilities of a Commercial Solicitor/Paralegal: Reviewing, drafting and negotiating commercial agreements, including non-disclosure agreements, software agreements, supplier terms and service contracts Identifying legal and commercial risks, resolving routine queries within agreed guidance and referring complex matters to approved external law firms Managing the Contract Lifecycle Management system, ensuring agreements are accurately recorded, stored and tracked Monitoring contract renewals, termination dates and key milestones, keeping relevant stakeholders informed Maintaining contract templates, legal guidance and internal playbooks Supporting corporate governance, company secretarial tasks and due diligence for UK and international businesses Coordinating external legal advice and acting as a link between internal teams and external counsel Researching relevant UK and EU regulatory developments and supporting practical training for commercial teams Key Skills and Experience of a Commercial Solicitor/Paralegal: A law degree, equivalent legal qualification or demonstrable relevant experience Practical experience reviewing, drafting and negotiating commercial contracts, ideally gained within an in-house legal team Familiarity with non-disclosure agreements, SaaS agreements, supplier terms, master service agreements and statements of work Experience using or administering a Contract Lifecycle Management system Strong judgement, with the ability to recognise when specialist legal advice is required Awareness of regulatory developments relating to data protection, ESG, artificial intelligence and consumer rights Excellent drafting, research and analytical skills, with strong attention to detail Confident communication skills and the ability to manage relationships with internal stakeholders and external legal advisers Ability to work independently within agreed authority and manage competing priorities Experience supporting international businesses, corporate transactions or company secretarial work is desirable If you have the relevant experience and are interested in this position, please apply now! Red Recruitment (Agency)
Nov 12, 2026
Contractor
Commercial Solicitor/Paralegal Red Recruitment is recruiting a Commercial Solicitor to join our client, a leading UK retailer, in Avonmouth, Bristol. This fixed-term opportunity will involve supporting the business with commercial contracts and day-to-day legal operations during a period of transition. You will work closely with teams across the organisation, providing practical legal support and coordinating with external law firms on more complex matters. This role would suit an organised and commercially minded individual with experience reviewing, drafting and negotiating commercial agreements. Benefits and Package for a Commercial Solicitor/Paralegal: Salary: Competitive Contract Type: 6-month FTC, with potential to go permanent Location: Avonmouth, Bristol, with hybrid working 25 days annual leave plus bank holidays Opportunity to earn additional holidays Your birthday off Discretionary company bonus scheme Heavily subsidised onsite canteen Employee Assistance Programme offering confidential advice and support Product discounts, including up to 60% off own-brand products Ongoing training and support Key Responsibilities of a Commercial Solicitor/Paralegal: Reviewing, drafting and negotiating commercial agreements, including non-disclosure agreements, software agreements, supplier terms and service contracts Identifying legal and commercial risks, resolving routine queries within agreed guidance and referring complex matters to approved external law firms Managing the Contract Lifecycle Management system, ensuring agreements are accurately recorded, stored and tracked Monitoring contract renewals, termination dates and key milestones, keeping relevant stakeholders informed Maintaining contract templates, legal guidance and internal playbooks Supporting corporate governance, company secretarial tasks and due diligence for UK and international businesses Coordinating external legal advice and acting as a link between internal teams and external counsel Researching relevant UK and EU regulatory developments and supporting practical training for commercial teams Key Skills and Experience of a Commercial Solicitor/Paralegal: A law degree, equivalent legal qualification or demonstrable relevant experience Practical experience reviewing, drafting and negotiating commercial contracts, ideally gained within an in-house legal team Familiarity with non-disclosure agreements, SaaS agreements, supplier terms, master service agreements and statements of work Experience using or administering a Contract Lifecycle Management system Strong judgement, with the ability to recognise when specialist legal advice is required Awareness of regulatory developments relating to data protection, ESG, artificial intelligence and consumer rights Excellent drafting, research and analytical skills, with strong attention to detail Confident communication skills and the ability to manage relationships with internal stakeholders and external legal advisers Ability to work independently within agreed authority and manage competing priorities Experience supporting international businesses, corporate transactions or company secretarial work is desirable If you have the relevant experience and are interested in this position, please apply now! Red Recruitment (Agency)
Chief Financial Officer (CFO) Red Recruitment is recruiting a Chief Financial Officer to join a dynamic, multi-functional business in Bristol. This is an excellent opportunity for an experienced, commercially minded finance leader to drive financial strategy, support business growth and ensure strong financial control across the organisation. Working closely with the CEO and wider leadership team, you will provide strategic financial insight, support and challenge decision-making, and help shape the future direction of the business. The salary is up to 140,000 per annum, depending on experience. You will be required to work on-site a minimum of three days per week. Benefits and Package for a Chief Financial Officer: Salary: Up to 140,000 per annum, depending on experience Location: Bristol; ideally based within a reasonable commuting distance Contact : Permanent Working arrangements: Minimum of three days per week on-site A key leadership role, working closely with the CEO, board and senior leadership team Opportunity to shape financial strategy and support business growth and transformation Key Responsibilities of a Chief Financial Officer: Lead the overall financial strategy, planning and performance of the business Oversee financial reporting, budgeting, forecasting and cash flow management Provide commercial insight and analysis to support strategic and operational decisions Ensure robust financial controls, governance and risk management Drive financial efficiency, profitability and sustainable growth across multiple business functions Lead, develop and motivate the finance team Support business transformation, investment decisions and potential mergers and acquisitions Act as a trusted strategic partner to the CEO, board and senior leadership team Key Skills and Experience of a Chief Financial Officer: Proven experience operating at Chief Financial Officer or senior Finance Director level A qualified accountant with an ACA, ACCA or CIMA qualification Strong commercial and strategic finance experience within a multi-functional or complex business Experience leading finance teams and influencing senior stakeholders Strong financial planning, reporting, cash management and governance capabilities Energy sector experience is preferred, ideally with exposure to the commercial and operational complexities of the industry A hands-on, pragmatic approach, with the ability to balance strategic thinking with operational delivery If you have the relevant skills and experience and are interested in this position, please apply now! Red Recruitment (Agency)
Nov 12, 2026
Full time
Chief Financial Officer (CFO) Red Recruitment is recruiting a Chief Financial Officer to join a dynamic, multi-functional business in Bristol. This is an excellent opportunity for an experienced, commercially minded finance leader to drive financial strategy, support business growth and ensure strong financial control across the organisation. Working closely with the CEO and wider leadership team, you will provide strategic financial insight, support and challenge decision-making, and help shape the future direction of the business. The salary is up to 140,000 per annum, depending on experience. You will be required to work on-site a minimum of three days per week. Benefits and Package for a Chief Financial Officer: Salary: Up to 140,000 per annum, depending on experience Location: Bristol; ideally based within a reasonable commuting distance Contact : Permanent Working arrangements: Minimum of three days per week on-site A key leadership role, working closely with the CEO, board and senior leadership team Opportunity to shape financial strategy and support business growth and transformation Key Responsibilities of a Chief Financial Officer: Lead the overall financial strategy, planning and performance of the business Oversee financial reporting, budgeting, forecasting and cash flow management Provide commercial insight and analysis to support strategic and operational decisions Ensure robust financial controls, governance and risk management Drive financial efficiency, profitability and sustainable growth across multiple business functions Lead, develop and motivate the finance team Support business transformation, investment decisions and potential mergers and acquisitions Act as a trusted strategic partner to the CEO, board and senior leadership team Key Skills and Experience of a Chief Financial Officer: Proven experience operating at Chief Financial Officer or senior Finance Director level A qualified accountant with an ACA, ACCA or CIMA qualification Strong commercial and strategic finance experience within a multi-functional or complex business Experience leading finance teams and influencing senior stakeholders Strong financial planning, reporting, cash management and governance capabilities Energy sector experience is preferred, ideally with exposure to the commercial and operational complexities of the industry A hands-on, pragmatic approach, with the ability to balance strategic thinking with operational delivery If you have the relevant skills and experience and are interested in this position, please apply now! Red Recruitment (Agency)
Sales Advisor Recruitment is recruiting a Sales Advisor to join our client, one of the largest resellers of fuel cards. This is a great opportunity for someone to join a business that has been awarded the gold standard by Investors in People. The salary is 27,000 rising to 28,000 per annum after successful probation with uncapped commission and is located in Bradley Stoke, Bristol. If you have previous outbound telesales or B2B sales experience, we want to hear from you. Benefits and Package for a Sales Advisor: Salary : 27,000 - rising to 28,000 after probation, plus uncapped commission Realistic first year OTE approx 40,000 Hours: Monday - Friday, 8.30am - 5pm Contract Type: Permanent Location: Bradley Stoke, Bristol Opportunities to develop personally and professionally Achievable targets and an uncapped commission structure 25 days holiday plus bank holiday (extra ad hoc incentive days) Supportive environment where you are recognised, valued and rewarded Key Responsibilities of a Sales Advisor: Outbound calling to businesses to sell the desirable cost-saving product Discovering potential customers' requirements and signing them up for an improved, suitable solution Being responsible for all KPIs, calls and talk time whilst achieving optimum sales targets Building rapport with cold customers, and gaining information from them Demonstrating strong B2B skills Key Skills and Responsibilities of a Sales Advisor: Previous outbound telesales experience preferred You should be passionate and want to work in a busy sales environment Excellent listening skills are essential Ability to be flexible and adapt to changes in the working environment An excellent telephone manner with the ability to be persuasive whilst remaining professional is required If you are interested in this position as a Sales Advisor and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)
Nov 11, 2026
Full time
Sales Advisor Recruitment is recruiting a Sales Advisor to join our client, one of the largest resellers of fuel cards. This is a great opportunity for someone to join a business that has been awarded the gold standard by Investors in People. The salary is 27,000 rising to 28,000 per annum after successful probation with uncapped commission and is located in Bradley Stoke, Bristol. If you have previous outbound telesales or B2B sales experience, we want to hear from you. Benefits and Package for a Sales Advisor: Salary : 27,000 - rising to 28,000 after probation, plus uncapped commission Realistic first year OTE approx 40,000 Hours: Monday - Friday, 8.30am - 5pm Contract Type: Permanent Location: Bradley Stoke, Bristol Opportunities to develop personally and professionally Achievable targets and an uncapped commission structure 25 days holiday plus bank holiday (extra ad hoc incentive days) Supportive environment where you are recognised, valued and rewarded Key Responsibilities of a Sales Advisor: Outbound calling to businesses to sell the desirable cost-saving product Discovering potential customers' requirements and signing them up for an improved, suitable solution Being responsible for all KPIs, calls and talk time whilst achieving optimum sales targets Building rapport with cold customers, and gaining information from them Demonstrating strong B2B skills Key Skills and Responsibilities of a Sales Advisor: Previous outbound telesales experience preferred You should be passionate and want to work in a busy sales environment Excellent listening skills are essential Ability to be flexible and adapt to changes in the working environment An excellent telephone manner with the ability to be persuasive whilst remaining professional is required If you are interested in this position as a Sales Advisor and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)
Telesales Advisor Recruitment is recruiting a Telesales Advisor to join our client, one of the largest resellers of fuel cards. This is a great opportunity for someone to join a business that has been awarded the gold standard by Investors in People. The salary is 27,000 rising to 28,000 per annum after successful probation and is located in Bradley Stoke, Bristol. The office is a friendly environment and there are many benefits with this role, including the opportunity to earn uncapped commission. Previous sales experience is an advantage, but it's your attitude that matters most. If you have a passion for sales, enjoy speaking with people, and are keen to develop your skills in a supportive environment, we'd love to hear from you. Benefits and Package for a Telesales Advisor: Salary : 27,000 - rising to 28,000 after probation, plus uncapped commission Realistic first year OTE approx 40,000 Hours: Monday - Friday, 8.30am - 5pm Contract Type: Permanent Location: Bradley Stoke, Bristol Opportunities to develop personally and professionally Achievable targets and an uncapped commission structure 25 days holiday plus bank holiday (extra ad hoc incentive days) Supportive environment where you are recognised, valued and rewarded Key Responsibilities of a Telesales Advisor: Outbound calling to businesses to sell the desirable cost-saving product Discovering potential customers' requirements and signing them up for an improved, suitable solution Being responsible for all KPIs, calls and talk time whilst achieving optimum sales targets Building rapport with cold customers, and gaining information from them Demonstrating strong B2B skills Key Skills and Responsibilities of a Telesales Advisor: You should be passionate and want to work in a busy sales environment Excellent listening skills are essential Ability to be flexible and adapt to changes in the working environment An excellent telephone manner with the ability to be persuasive whilst remaining professional is required If you are interested in this position as a Telesales Advisor and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)
Nov 11, 2026
Full time
Telesales Advisor Recruitment is recruiting a Telesales Advisor to join our client, one of the largest resellers of fuel cards. This is a great opportunity for someone to join a business that has been awarded the gold standard by Investors in People. The salary is 27,000 rising to 28,000 per annum after successful probation and is located in Bradley Stoke, Bristol. The office is a friendly environment and there are many benefits with this role, including the opportunity to earn uncapped commission. Previous sales experience is an advantage, but it's your attitude that matters most. If you have a passion for sales, enjoy speaking with people, and are keen to develop your skills in a supportive environment, we'd love to hear from you. Benefits and Package for a Telesales Advisor: Salary : 27,000 - rising to 28,000 after probation, plus uncapped commission Realistic first year OTE approx 40,000 Hours: Monday - Friday, 8.30am - 5pm Contract Type: Permanent Location: Bradley Stoke, Bristol Opportunities to develop personally and professionally Achievable targets and an uncapped commission structure 25 days holiday plus bank holiday (extra ad hoc incentive days) Supportive environment where you are recognised, valued and rewarded Key Responsibilities of a Telesales Advisor: Outbound calling to businesses to sell the desirable cost-saving product Discovering potential customers' requirements and signing them up for an improved, suitable solution Being responsible for all KPIs, calls and talk time whilst achieving optimum sales targets Building rapport with cold customers, and gaining information from them Demonstrating strong B2B skills Key Skills and Responsibilities of a Telesales Advisor: You should be passionate and want to work in a busy sales environment Excellent listening skills are essential Ability to be flexible and adapt to changes in the working environment An excellent telephone manner with the ability to be persuasive whilst remaining professional is required If you are interested in this position as a Telesales Advisor and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)
Onboarding Agent Red Recruitment is recruiting an Onboarding Agent to join our client, a leading training provider, on a remote-hybrid basis from their Birmingham office. You will support learners right at the start of their apprenticeship journey, guiding them from application through to their start date and ensuring a smooth and welcoming pre-start experience. This is an opportunity for someone with great customer service skills and excellent attention to detail. After 1-2 weeks initial training in the Birmingham office you will predominantly be based from home, with occasional visits to the office for company meetings etc. Benefits and Package for an Onboarding Agent: Salary: 26,000- 28,000 depending on relevant experience. Bonus: Up to 6,000 annually, paid monthly ( 500 maximum per month), based on quality and productivity. Historically achievable. Total potential package: 32,000- 34,000. Hours: Monday to Friday, 9am-5pm Location: Birmingham- hybrid/remote working Key Responsibilities of an Onboarding Agent: Manage learners through the pre-start process from application to start date Speaking to both learners and their referees Assisting learners with any queries ensuring a great learner experience Completing all required documentation to deadlines Working with colleagues, managers and other internal stakeholders Key Skills and Experience of an Onboarding Agent: Previous experience in an office-based customer service role Excellent communication skills and confidence A love of managing multiple tasks to deadlines Excellent attention to detail A collaborative attitude and proactive approach to problem-solving Experience within apprenticeships or education is desirable but not essential If you have the relevant skills and experience and are interested in this position, please apply now! Red Recruitment (Agency)
Nov 10, 2026
Full time
Onboarding Agent Red Recruitment is recruiting an Onboarding Agent to join our client, a leading training provider, on a remote-hybrid basis from their Birmingham office. You will support learners right at the start of their apprenticeship journey, guiding them from application through to their start date and ensuring a smooth and welcoming pre-start experience. This is an opportunity for someone with great customer service skills and excellent attention to detail. After 1-2 weeks initial training in the Birmingham office you will predominantly be based from home, with occasional visits to the office for company meetings etc. Benefits and Package for an Onboarding Agent: Salary: 26,000- 28,000 depending on relevant experience. Bonus: Up to 6,000 annually, paid monthly ( 500 maximum per month), based on quality and productivity. Historically achievable. Total potential package: 32,000- 34,000. Hours: Monday to Friday, 9am-5pm Location: Birmingham- hybrid/remote working Key Responsibilities of an Onboarding Agent: Manage learners through the pre-start process from application to start date Speaking to both learners and their referees Assisting learners with any queries ensuring a great learner experience Completing all required documentation to deadlines Working with colleagues, managers and other internal stakeholders Key Skills and Experience of an Onboarding Agent: Previous experience in an office-based customer service role Excellent communication skills and confidence A love of managing multiple tasks to deadlines Excellent attention to detail A collaborative attitude and proactive approach to problem-solving Experience within apprenticeships or education is desirable but not essential If you have the relevant skills and experience and are interested in this position, please apply now! Red Recruitment (Agency)
Sales Advisor Red Recruitment are recruiting a Sales Advisor to join a growing team on behalf of a specialist insurance business. The business has a high-performance culture that blends perfectly with the fun working environment that has been created to ensure people work hard, feel valued and are keen to stay and progress through the business. This is a fantastic opportunity for a passionate and ambitious individual with a background in Life or Health Insurance to support customers with complex financial services products Applications without experience in selling or upselling Life or Health Insurance products will not be considered. The role will involve building rapport with clients and providing a consultative service to ensure each person receives the right product. The company offers training, development, and qualifications to support you with this role. Benefits, Culture, and Salary for an a Sales Advisor: Salary: Up to 35,000 Per Annum OTE up to 60,000 Hours: Shift Pattern - 8.30 - 16.30 M- F with a late shift once per week across Mon-Thurs 12:00 - 20:00. Plus one Saturday shift per month (09:00 - 13:00) Contract Type: Permanent Location: Bristol - Aztec West 24 Days of Annual Leave 1 Wellbeing Day Private Medical Insurance Death in Service Income Protection Enhanced Parental Leave EV Scheme Employee Assistance Programme Perkbox Key Responsibilities of an Sales Advisor: Consult with potential clients to understand their financial situation, family structure, and long-term goals. This includes analysing any existing insurance policies and suggesting any additions or changes. Focus on writing high-quality business that aligns with client needs, directly contributing to a strong client retention rate and fostering long-term relationships that result in referrals. Maintain a deep and current knowledge of our full range of life insurance products and be able to explain policy features and benefits in a clear, understandable way. Adhere strictly to all company policies and industry regulations. Complete and maintain accurate client documentation and records. Maintain the highest level of professionalism and ethical conduct in all interactions, both with clients and colleagues, representing the company with integrity. Continuously participate in training and professional development opportunities to enhance product knowledge and sales skills. Key Skills and Experience of an Sales Advisor: You must have experience with selling or upselling Life or Health Insurance products - applications without this experience will not be considered Excellent communicator, both written and spoken as well as active listening skills to ensure you can build rapport with our clients Excellent attention to detail and a desire to learn the products to better inform customers Ability to work calmly under pressure with a commitment to acting in our clients best interests Excellent time management, interpersonal skills and a positive and professional attitude Experience in an outbound Sales role If you have the relevant skills and are interested in this position as a Sales Advisor, please apply now! Red Recruitment (Agency)
Nov 10, 2026
Full time
Sales Advisor Red Recruitment are recruiting a Sales Advisor to join a growing team on behalf of a specialist insurance business. The business has a high-performance culture that blends perfectly with the fun working environment that has been created to ensure people work hard, feel valued and are keen to stay and progress through the business. This is a fantastic opportunity for a passionate and ambitious individual with a background in Life or Health Insurance to support customers with complex financial services products Applications without experience in selling or upselling Life or Health Insurance products will not be considered. The role will involve building rapport with clients and providing a consultative service to ensure each person receives the right product. The company offers training, development, and qualifications to support you with this role. Benefits, Culture, and Salary for an a Sales Advisor: Salary: Up to 35,000 Per Annum OTE up to 60,000 Hours: Shift Pattern - 8.30 - 16.30 M- F with a late shift once per week across Mon-Thurs 12:00 - 20:00. Plus one Saturday shift per month (09:00 - 13:00) Contract Type: Permanent Location: Bristol - Aztec West 24 Days of Annual Leave 1 Wellbeing Day Private Medical Insurance Death in Service Income Protection Enhanced Parental Leave EV Scheme Employee Assistance Programme Perkbox Key Responsibilities of an Sales Advisor: Consult with potential clients to understand their financial situation, family structure, and long-term goals. This includes analysing any existing insurance policies and suggesting any additions or changes. Focus on writing high-quality business that aligns with client needs, directly contributing to a strong client retention rate and fostering long-term relationships that result in referrals. Maintain a deep and current knowledge of our full range of life insurance products and be able to explain policy features and benefits in a clear, understandable way. Adhere strictly to all company policies and industry regulations. Complete and maintain accurate client documentation and records. Maintain the highest level of professionalism and ethical conduct in all interactions, both with clients and colleagues, representing the company with integrity. Continuously participate in training and professional development opportunities to enhance product knowledge and sales skills. Key Skills and Experience of an Sales Advisor: You must have experience with selling or upselling Life or Health Insurance products - applications without this experience will not be considered Excellent communicator, both written and spoken as well as active listening skills to ensure you can build rapport with our clients Excellent attention to detail and a desire to learn the products to better inform customers Ability to work calmly under pressure with a commitment to acting in our clients best interests Excellent time management, interpersonal skills and a positive and professional attitude Experience in an outbound Sales role If you have the relevant skills and are interested in this position as a Sales Advisor, please apply now! Red Recruitment (Agency)
Sales Team Leader Red Recruitment is recruiting a Sales Team Leader to join our client, a fast-growing technology business that helps make household bills simple. Reporting to the Sales Manager, you'll lead a team of up to 10 Sales Advisors, helping them hit ambitious targets and convert more leads. This is a hands-on role where you'll use call coaching, performance data and regular feedback to improve sales results and help customers find the right solution. Benefits and Package for a Sales Team Leader Basic salary : 32,572.95 per annum On-target earnings : 8,000 in on-target commission Additional bonus : Up to 10% of your basic salary for achieving your objective Salary Progression : Potential for salary to rise to 37,500 base after 3 years Hours : Monday to Friday, 10am-6pm, with one Saturday in four, 9am-5pm Location : Newcastle upon Tyne, office-based Key Responsibilities of a Sales Team Leader Leading and motivating a team of up to 10 Sales Advisors to meet and exceed sales targets and KPIs Monitoring sales calls and providing practical coaching to improve call quality, objection handling and lead conversion Running daily stand-ups, weekly team meetings and monthly one-to-ones to review progress, set priorities and support individual development Analysing weekly and monthly sales performance and presenting findings and actions to senior leaders and external stakeholders Recruiting, onboarding and training new Sales Advisors, and creating training materials for the wider team Acting as the first point of contact for complex customer queries and escalations Working with other teams to improve sales processes and help advisors work more efficiently Key Skills and Experience of a Sales Team Leader Experience leading or supervising a target-driven sales team, ideally in an outbound sales, telephone-based environment Strong coaching and people management skills, with the ability to develop advisors and address underperformance Confidence using sales data and KPIs to identify where performance can improve and turn those findings into clear actions Excellent written and verbal communication skills and a confident telephone manner Strong organisational skills and the ability to manage competing priorities in a fast-paced sales environment A proactive, resilient and empathetic approach to supporting your team and resolving customer issues If you're interested in this position and have the relevant skills and experience, please apply now! Red Recruitment (Agency)
Nov 10, 2026
Full time
Sales Team Leader Red Recruitment is recruiting a Sales Team Leader to join our client, a fast-growing technology business that helps make household bills simple. Reporting to the Sales Manager, you'll lead a team of up to 10 Sales Advisors, helping them hit ambitious targets and convert more leads. This is a hands-on role where you'll use call coaching, performance data and regular feedback to improve sales results and help customers find the right solution. Benefits and Package for a Sales Team Leader Basic salary : 32,572.95 per annum On-target earnings : 8,000 in on-target commission Additional bonus : Up to 10% of your basic salary for achieving your objective Salary Progression : Potential for salary to rise to 37,500 base after 3 years Hours : Monday to Friday, 10am-6pm, with one Saturday in four, 9am-5pm Location : Newcastle upon Tyne, office-based Key Responsibilities of a Sales Team Leader Leading and motivating a team of up to 10 Sales Advisors to meet and exceed sales targets and KPIs Monitoring sales calls and providing practical coaching to improve call quality, objection handling and lead conversion Running daily stand-ups, weekly team meetings and monthly one-to-ones to review progress, set priorities and support individual development Analysing weekly and monthly sales performance and presenting findings and actions to senior leaders and external stakeholders Recruiting, onboarding and training new Sales Advisors, and creating training materials for the wider team Acting as the first point of contact for complex customer queries and escalations Working with other teams to improve sales processes and help advisors work more efficiently Key Skills and Experience of a Sales Team Leader Experience leading or supervising a target-driven sales team, ideally in an outbound sales, telephone-based environment Strong coaching and people management skills, with the ability to develop advisors and address underperformance Confidence using sales data and KPIs to identify where performance can improve and turn those findings into clear actions Excellent written and verbal communication skills and a confident telephone manner Strong organisational skills and the ability to manage competing priorities in a fast-paced sales environment A proactive, resilient and empathetic approach to supporting your team and resolving customer issues If you're interested in this position and have the relevant skills and experience, please apply now! Red Recruitment (Agency)
Senior Complaints Officer Red Recruitment is recruiting a Senior Complaints Officer for our client on a fully remote, temporary contract lasting between three and six months. This role is ideal for an experienced complaints and information governance professional with strong knowledge of data protection and Freedom of Information legislation. You will manage complex complaints, information requests and data incidents while providing specialist guidance to managers and wider stakeholders. Package for Senior Complaints Officer: Salary : 17.00- 18.00 per hour Hours : Monday to Friday, 9.00am-5.00pm Contract : Temporary, 3-6 months Location : Fully remote Key Responsibilities of Senior Complaints Officer: Manage complex complaints from initial receipt through to investigation, resolution and response. Support the administration of customer feedback, including complaints, concerns, compliments and MP enquiries. Provide accurate and timely specialist advice on complaints, Freedom of Information and information governance matters. Process and coordinate Freedom of Information and Subject Access Requests within statutory timescales. Ensure compliance with the Data Protection Act 2018, UK GDPR and relevant organisational policies. Investigate data incidents and breaches, identifying their underlying causes and recommending appropriate corrective action. Ensure all data incidents are accurately recorded, investigated and reported. Liaise with managers, legal teams, external organisations and the Information Commissioner's Office where required. Draft clear, comprehensive responses, reports and recommendations relating to complex cases. Develop and maintain information governance policies, procedures and data-sharing agreements. Provide advice, guidance and constructive challenge to managers regarding data protection and information governance requirements. Support the development and delivery of training and information sessions. Identify recurring issues and use investigation findings to support service improvements. Manage a varied and complex caseload while meeting statutory and organisational deadlines. Key Skills and Experience of Senior Complaints Officer: Significant experience managing complex complaints within a large or regulated organisation. Strong knowledge of the Data Protection Act 2018, UK GDPR and Freedom of Information legislation. Experience handling sensitive personal information within a multi-agency or complex organisational environment. Experience processing Freedom of Information and Subject Access Requests. Strong investigation and analytical skills, including experience identifying the causes of data incidents. Experience drafting and agreeing data-sharing agreements, policies and procedures. Excellent written communication and report-writing skills. Confident providing specialist advice and influencing managers and senior stakeholders. Able to interpret complex information and recommend practical, compliant solutions. Highly organised with the ability to manage competing priorities and work independently to deadlines. Degree-level qualification or substantial equivalent experience in a similar role. Previous local authority experience is desirable. A relevant data protection qualification, such as CIPP, is desirable. If you have relevant experience in complex complaints, Freedom of Information and information governance and are interested in this fully remote Senior Complaints Officer position, please apply now! Red Recruitment (Business)
Nov 10, 2026
Seasonal
Senior Complaints Officer Red Recruitment is recruiting a Senior Complaints Officer for our client on a fully remote, temporary contract lasting between three and six months. This role is ideal for an experienced complaints and information governance professional with strong knowledge of data protection and Freedom of Information legislation. You will manage complex complaints, information requests and data incidents while providing specialist guidance to managers and wider stakeholders. Package for Senior Complaints Officer: Salary : 17.00- 18.00 per hour Hours : Monday to Friday, 9.00am-5.00pm Contract : Temporary, 3-6 months Location : Fully remote Key Responsibilities of Senior Complaints Officer: Manage complex complaints from initial receipt through to investigation, resolution and response. Support the administration of customer feedback, including complaints, concerns, compliments and MP enquiries. Provide accurate and timely specialist advice on complaints, Freedom of Information and information governance matters. Process and coordinate Freedom of Information and Subject Access Requests within statutory timescales. Ensure compliance with the Data Protection Act 2018, UK GDPR and relevant organisational policies. Investigate data incidents and breaches, identifying their underlying causes and recommending appropriate corrective action. Ensure all data incidents are accurately recorded, investigated and reported. Liaise with managers, legal teams, external organisations and the Information Commissioner's Office where required. Draft clear, comprehensive responses, reports and recommendations relating to complex cases. Develop and maintain information governance policies, procedures and data-sharing agreements. Provide advice, guidance and constructive challenge to managers regarding data protection and information governance requirements. Support the development and delivery of training and information sessions. Identify recurring issues and use investigation findings to support service improvements. Manage a varied and complex caseload while meeting statutory and organisational deadlines. Key Skills and Experience of Senior Complaints Officer: Significant experience managing complex complaints within a large or regulated organisation. Strong knowledge of the Data Protection Act 2018, UK GDPR and Freedom of Information legislation. Experience handling sensitive personal information within a multi-agency or complex organisational environment. Experience processing Freedom of Information and Subject Access Requests. Strong investigation and analytical skills, including experience identifying the causes of data incidents. Experience drafting and agreeing data-sharing agreements, policies and procedures. Excellent written communication and report-writing skills. Confident providing specialist advice and influencing managers and senior stakeholders. Able to interpret complex information and recommend practical, compliant solutions. Highly organised with the ability to manage competing priorities and work independently to deadlines. Degree-level qualification or substantial equivalent experience in a similar role. Previous local authority experience is desirable. A relevant data protection qualification, such as CIPP, is desirable. If you have relevant experience in complex complaints, Freedom of Information and information governance and are interested in this fully remote Senior Complaints Officer position, please apply now! Red Recruitment (Business)
Post & Fulfilment Administrator Red Recruitment is recruiting a Post & Fulfilment Administrator to join our client in Central London. You'll manage incoming and outgoing post, maintain accurate records and provide excellent customer service to visitors. This role is ideal for an organised, reliable individual who enjoys taking ownership of their workload and working independently, with support from a wider team. Benefits and Package for a Post & Fulfilment Administrator: Salary: 30,130 per annum Hours: Monday-Friday, 37.5 hours per week Contract Type: Full-time Location: Central London, office-based Wellbeing assistance programme Key Responsibilities of a Post & Fulfilment Administrator: Receiving, sorting, scanning and forwarding high volumes of post accurately and within agreed timescales Preparing outgoing post and parcels, booking couriers and tracking deliveries Responding professionally to customer queries in person and by email Maintaining accurate customer and delivery records, reporting volumes and any outstanding issues Handling confidential information securely and following data protection procedures Keeping the office and post room organised, maintaining supplies and reporting building or equipment issues Providing general administrative support as required Key Skills and Experience of a Post & Fulfilment Administrator: Previous experience in a mailroom, reception, logistics or administrative role Excellent attention to detail and accuracy when completing repetitive tasks Strong organisational skills and the ability to meet deadlines without close supervision Confident data entry skills and experience using online systems and everyday office software Clear, professional communication skills and a customer-focused approach A reliable, proactive attitude and discretion when handling confidential information Experience with document scanning or post management systems would be advantageous If you have the relevant skills and experience and would like to be considered, please apply today! Red Recruitment (Agency)
Nov 08, 2026
Full time
Post & Fulfilment Administrator Red Recruitment is recruiting a Post & Fulfilment Administrator to join our client in Central London. You'll manage incoming and outgoing post, maintain accurate records and provide excellent customer service to visitors. This role is ideal for an organised, reliable individual who enjoys taking ownership of their workload and working independently, with support from a wider team. Benefits and Package for a Post & Fulfilment Administrator: Salary: 30,130 per annum Hours: Monday-Friday, 37.5 hours per week Contract Type: Full-time Location: Central London, office-based Wellbeing assistance programme Key Responsibilities of a Post & Fulfilment Administrator: Receiving, sorting, scanning and forwarding high volumes of post accurately and within agreed timescales Preparing outgoing post and parcels, booking couriers and tracking deliveries Responding professionally to customer queries in person and by email Maintaining accurate customer and delivery records, reporting volumes and any outstanding issues Handling confidential information securely and following data protection procedures Keeping the office and post room organised, maintaining supplies and reporting building or equipment issues Providing general administrative support as required Key Skills and Experience of a Post & Fulfilment Administrator: Previous experience in a mailroom, reception, logistics or administrative role Excellent attention to detail and accuracy when completing repetitive tasks Strong organisational skills and the ability to meet deadlines without close supervision Confident data entry skills and experience using online systems and everyday office software Clear, professional communication skills and a customer-focused approach A reliable, proactive attitude and discretion when handling confidential information Experience with document scanning or post management systems would be advantageous If you have the relevant skills and experience and would like to be considered, please apply today! Red Recruitment (Agency)
Customer Service Advisor Red Recruitment is recruiting a Customer Service Advisor to join our client's busy customer contact team on a temporary basis. You will support customers across telephone, email, live chat and social media, answering a wide variety of queries relating to products, orders and installations. You will take ownership of each enquiry, working to resolve questions and complaints effectively while delivering a positive customer experience. Package for a Customer Service Advisor: Salary: 13.46 - 14.56 per hour, depending on experience Hours: 40 hours per week, Monday to Saturday. Saturdays are worked on a rota, with a day off during the week Contract: Temporary Location: Bath, hybrid Varied, multichannel customer service role Opportunity to develop your complaint-handling and problem-solving experience Supportive and collaborative working environment Saturday shifts balanced with a weekday off Key Responsibilities of a Customer Service Advisor: Responding to customer enquiries through telephone, email, live chat and social media Providing accurate information about products, orders and installations Taking ownership of customer enquiries through to resolution Handling complaints professionally and working towards first-contact resolution Contacting customers to arrange installations, explain the process and answer questions Listening carefully to customers and identifying the most appropriate solution Communicating complex information in a clear and accessible way Contributing ideas to improve processes across the team and wider business Sharing useful information with colleagues and updating internal knowledge systems Maintaining a professional, empathetic and positive approach throughout every interaction Key Skills and Experience of a Customer Service Advisor: Previous B2C customer service experience gained within a contact centre, retail or another customer-focused environment Experience handling complaints and taking ownership through to resolution Confident and professional verbal and written communication skills Strong listening and questioning skills Ability to simplify complex information and explain it clearly Empathetic approach and the ability to communicate with customers from a wide range of backgrounds Good problem-solving skills and a proactive attitude Working knowledge of Microsoft Office Positive, can-do approach with a willingness to learn and develop If you are an experienced customer service professional who enjoys solving problems and taking ownership of customer enquiries, please apply now! Red Recruitment (Business)
Nov 08, 2026
Seasonal
Customer Service Advisor Red Recruitment is recruiting a Customer Service Advisor to join our client's busy customer contact team on a temporary basis. You will support customers across telephone, email, live chat and social media, answering a wide variety of queries relating to products, orders and installations. You will take ownership of each enquiry, working to resolve questions and complaints effectively while delivering a positive customer experience. Package for a Customer Service Advisor: Salary: 13.46 - 14.56 per hour, depending on experience Hours: 40 hours per week, Monday to Saturday. Saturdays are worked on a rota, with a day off during the week Contract: Temporary Location: Bath, hybrid Varied, multichannel customer service role Opportunity to develop your complaint-handling and problem-solving experience Supportive and collaborative working environment Saturday shifts balanced with a weekday off Key Responsibilities of a Customer Service Advisor: Responding to customer enquiries through telephone, email, live chat and social media Providing accurate information about products, orders and installations Taking ownership of customer enquiries through to resolution Handling complaints professionally and working towards first-contact resolution Contacting customers to arrange installations, explain the process and answer questions Listening carefully to customers and identifying the most appropriate solution Communicating complex information in a clear and accessible way Contributing ideas to improve processes across the team and wider business Sharing useful information with colleagues and updating internal knowledge systems Maintaining a professional, empathetic and positive approach throughout every interaction Key Skills and Experience of a Customer Service Advisor: Previous B2C customer service experience gained within a contact centre, retail or another customer-focused environment Experience handling complaints and taking ownership through to resolution Confident and professional verbal and written communication skills Strong listening and questioning skills Ability to simplify complex information and explain it clearly Empathetic approach and the ability to communicate with customers from a wide range of backgrounds Good problem-solving skills and a proactive attitude Working knowledge of Microsoft Office Positive, can-do approach with a willingness to learn and develop If you are an experienced customer service professional who enjoys solving problems and taking ownership of customer enquiries, please apply now! Red Recruitment (Business)
Customer Service Advisor Red Recruitment is recruiting enthusiastic, customer-focused individuals to join our client in NE35 9PF as a Customer Service Advisor . We're looking for enthusiastic and customer-focused Customer Service Advisors to join our team, providing telephone, email and live chat support for our stationary brand. As the first point of contact for our customers, you'll deliver outstanding service by handling enquiries, resolving issues, and creating a positive experience with every interaction. If you enjoy helping people, have excellent communication skills, and thrive in a fast-paced customer service environment, we'd love to hear from you. Due to the location of this role, you must be able to reliably commute to Boldon This is a temporary contract with the potential to become permanent. Benefits and Package for Customer Service Advisor: Salary: 12.87 Per Hour Hours: 40 Hours Per Week - Monday to Friday, between the hours of 08:00-18:00. Contract: Temporary with potential to become permanent Location: Boldon Start Date: ASAP Competitive holiday allowance Opportunity to progress personally and professionally Achievable targets Key Responsibilities of Customer Service Advisor: Act as the first point of contact for customer enquiries via telephone and email Process orders, enquiries and customer requests accurately and efficiently Take inbound calls in a friendly, professional and informative manner Make outbound calls to businesses and consumers when required Assist customers with product information, order queries and returns processes Escalate complex issues to the senior customer service team when appropriate Accurately update customer records and maintain the company database Complete a range of administrative tasks to support the customer service function Manage customer accounts from quotation through to payment follow-up Deliver excellent customer service while supporting a variety of client accounts Key Skills and Experience of Customer Service Advisor: Excellent written and verbal communication skills Strong customer service skills with a friendly and professional approach Ability to remain calm and organised under pressure Confident using Microsoft Office and other computer systems Excellent attention to detail and accuracy Able to prioritise and manage a varied workload A quality and service-focused attitude Previous customer service or contact centre experience is desirable If you have the relevant skills and experience and are interested in the position as a Customer Service Advisor , please apply now! Red Recruitment (Business)
Nov 08, 2026
Seasonal
Customer Service Advisor Red Recruitment is recruiting enthusiastic, customer-focused individuals to join our client in NE35 9PF as a Customer Service Advisor . We're looking for enthusiastic and customer-focused Customer Service Advisors to join our team, providing telephone, email and live chat support for our stationary brand. As the first point of contact for our customers, you'll deliver outstanding service by handling enquiries, resolving issues, and creating a positive experience with every interaction. If you enjoy helping people, have excellent communication skills, and thrive in a fast-paced customer service environment, we'd love to hear from you. Due to the location of this role, you must be able to reliably commute to Boldon This is a temporary contract with the potential to become permanent. Benefits and Package for Customer Service Advisor: Salary: 12.87 Per Hour Hours: 40 Hours Per Week - Monday to Friday, between the hours of 08:00-18:00. Contract: Temporary with potential to become permanent Location: Boldon Start Date: ASAP Competitive holiday allowance Opportunity to progress personally and professionally Achievable targets Key Responsibilities of Customer Service Advisor: Act as the first point of contact for customer enquiries via telephone and email Process orders, enquiries and customer requests accurately and efficiently Take inbound calls in a friendly, professional and informative manner Make outbound calls to businesses and consumers when required Assist customers with product information, order queries and returns processes Escalate complex issues to the senior customer service team when appropriate Accurately update customer records and maintain the company database Complete a range of administrative tasks to support the customer service function Manage customer accounts from quotation through to payment follow-up Deliver excellent customer service while supporting a variety of client accounts Key Skills and Experience of Customer Service Advisor: Excellent written and verbal communication skills Strong customer service skills with a friendly and professional approach Ability to remain calm and organised under pressure Confident using Microsoft Office and other computer systems Excellent attention to detail and accuracy Able to prioritise and manage a varied workload A quality and service-focused attitude Previous customer service or contact centre experience is desirable If you have the relevant skills and experience and are interested in the position as a Customer Service Advisor , please apply now! Red Recruitment (Business)
Customer Service Advisor Red Recruitment is recruiting a Customer Service Advisor to join our client in Banbury on a temporary-to-permanent basis. You'll be supporting patients throughout their healthcare journey, handling enquiries, arranging appointments and providing clear information and reassurance over the telephone. This is a fantastic opportunity for a compassionate and confident communicator who enjoys helping people and delivering excellent customer service. No clinical experience is required, and an immediate start is available. Package for a Customer Service Advisor: Salary: 12.71 per hour Hours: Monday to Friday, 9am-5.30pm Contract: Temporary to permanent Location: Banbury, office-based Immediate start available No clinical experience required Key Responsibilities of a Customer Service Advisor: Handling inbound and outbound calls with patients in a friendly, professional and compassionate manner Supporting patients with appointment bookings, changes, referrals and general enquiries Providing clear information about appointments, treatment and aftercare Helping patients understand the next steps in their care and providing reassurance where needed Responding to queries about clinics and patient services Liaising with clinical and administrative teams when further support is required Keeping patient information and records accurate and up to date Following processes carefully and maintaining patient confidentiality Ensuring every patient receives a positive, supportive and professional experience Key Skills and Experience of a Customer Service Advisor: Previous experience in customer service, contact centres, administration or a patient-facing role Excellent telephone and communication skills, with a caring and empathetic approach Patience and confidence speaking with people from a wide range of backgrounds, including vulnerable or nervous patients Strong attention to detail and good administration skills Confidence using computer systems and updating records accurately The ability to remain calm and professional during sensitive or emotional conversations A positive attitude, willingness to learn and the ability to work effectively within a busy team Experience in healthcare, optical services, medical administration or patient services is beneficial but not essential If you are interested in this position and have the relevant skills and experience, please apply now! Red Recruitment (Business).
Nov 08, 2026
Seasonal
Customer Service Advisor Red Recruitment is recruiting a Customer Service Advisor to join our client in Banbury on a temporary-to-permanent basis. You'll be supporting patients throughout their healthcare journey, handling enquiries, arranging appointments and providing clear information and reassurance over the telephone. This is a fantastic opportunity for a compassionate and confident communicator who enjoys helping people and delivering excellent customer service. No clinical experience is required, and an immediate start is available. Package for a Customer Service Advisor: Salary: 12.71 per hour Hours: Monday to Friday, 9am-5.30pm Contract: Temporary to permanent Location: Banbury, office-based Immediate start available No clinical experience required Key Responsibilities of a Customer Service Advisor: Handling inbound and outbound calls with patients in a friendly, professional and compassionate manner Supporting patients with appointment bookings, changes, referrals and general enquiries Providing clear information about appointments, treatment and aftercare Helping patients understand the next steps in their care and providing reassurance where needed Responding to queries about clinics and patient services Liaising with clinical and administrative teams when further support is required Keeping patient information and records accurate and up to date Following processes carefully and maintaining patient confidentiality Ensuring every patient receives a positive, supportive and professional experience Key Skills and Experience of a Customer Service Advisor: Previous experience in customer service, contact centres, administration or a patient-facing role Excellent telephone and communication skills, with a caring and empathetic approach Patience and confidence speaking with people from a wide range of backgrounds, including vulnerable or nervous patients Strong attention to detail and good administration skills Confidence using computer systems and updating records accurately The ability to remain calm and professional during sensitive or emotional conversations A positive attitude, willingness to learn and the ability to work effectively within a busy team Experience in healthcare, optical services, medical administration or patient services is beneficial but not essential If you are interested in this position and have the relevant skills and experience, please apply now! Red Recruitment (Business).
Fraud Advisor Red Recruitment is hiring a Fraud Advisor for our client where you will be responsible for providing excellent customer services in the financial services industry. You'll be the first point of contact for customers, helping them with any queries they have and ensuring you remain compliant with FCA guidelines. Benefits and Package for a Fraud Advisor: Salary : 12.85 per hour Hours: Mon-Sun Shifts Between 7am - 11pm Location: Middlesbrough Generous Holiday Allowance Opportunities to grow your career Potential to go remote after 3 months Key Responsibilities of a Fraud Advisor: Handling inbound calls across a range of products Putting customers first and using sound judgement to find the best solutions Owning queries from start to finish Spotting opportunities to improve how they work Collaborating with the wider Customer Services team Providing information in line with FCA regulations Key Skills and Experience of a Fraud Advisor: A customer-first mindset and creative problem-solving skills Excellent communication and attention to detail Strong interpersonal skills and the ability to work independently Familiarity with Office Previous experience in delivering exceptional customer service Previous experience in a financially regulated environment desirable If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)
Nov 08, 2026
Full time
Fraud Advisor Red Recruitment is hiring a Fraud Advisor for our client where you will be responsible for providing excellent customer services in the financial services industry. You'll be the first point of contact for customers, helping them with any queries they have and ensuring you remain compliant with FCA guidelines. Benefits and Package for a Fraud Advisor: Salary : 12.85 per hour Hours: Mon-Sun Shifts Between 7am - 11pm Location: Middlesbrough Generous Holiday Allowance Opportunities to grow your career Potential to go remote after 3 months Key Responsibilities of a Fraud Advisor: Handling inbound calls across a range of products Putting customers first and using sound judgement to find the best solutions Owning queries from start to finish Spotting opportunities to improve how they work Collaborating with the wider Customer Services team Providing information in line with FCA regulations Key Skills and Experience of a Fraud Advisor: A customer-first mindset and creative problem-solving skills Excellent communication and attention to detail Strong interpersonal skills and the ability to work independently Familiarity with Office Previous experience in delivering exceptional customer service Previous experience in a financially regulated environment desirable If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)
Pre-Compliance Team Leader Red Recruitment is recruiting a Pre-Compliance Team Leader to join a training and apprenticeship provider in Slough. You'll lead a team responsible for gathering learner documentation ahead of training start dates, ensuring work is completed accurately, efficiently and ready for compliance review. This role would suit an experienced Team Leader with a background in high-volume administration or back-office operations, confident managing competing priorities and keeping a busy team on track. Benefits and Package for a Pre-Compliance Team Leader: Salary: 18.46 per hour Hours: Monday-Friday, 9am-5pm Contract: Temporary ongoing, with the potential to become permanent Location: Slough Trading Estate, office-based Quarterly performance-based bonus Key Responsibilities of a Pre-Compliance Team Leader: Leading and supporting the pre-compliance team to gather learner documentation ahead of training start dates Allocating workloads and monitoring progress across multiple learner groups with different document requirements and deadlines Managing team performance, balancing productivity with accuracy and a positive learner experience Coaching team members and providing regular feedback to improve performance Working closely with sales and compliance teams to clarify requirements and ensure timely handovers Resolving escalated queries, identifying missing information and addressing delays in the enrolment process Maintaining oversight of administrative processes and identifying opportunities to improve efficiency Key Skills and Experience of a Pre-Compliance Team Leader: Previous Team Leader experience within a high-volume administration, processing or back-office environment Experience managing document-led workflows and administrative processes, with responsibility beyond telephone-based activity Strong organisation and prioritisation skills, with the ability to manage competing deadlines Confidence monitoring performance, allocating resources and keeping a team focused on targets A supportive leadership style, with experience coaching and developing team members Excellent attention to detail and a calm, practical approach to resolving problems Strong communication skills and a customer-focused approach If you are an experienced Team Leader who can keep people, processes and deadlines on track, apply now! Red Recruitment (Business)
Nov 08, 2026
Seasonal
Pre-Compliance Team Leader Red Recruitment is recruiting a Pre-Compliance Team Leader to join a training and apprenticeship provider in Slough. You'll lead a team responsible for gathering learner documentation ahead of training start dates, ensuring work is completed accurately, efficiently and ready for compliance review. This role would suit an experienced Team Leader with a background in high-volume administration or back-office operations, confident managing competing priorities and keeping a busy team on track. Benefits and Package for a Pre-Compliance Team Leader: Salary: 18.46 per hour Hours: Monday-Friday, 9am-5pm Contract: Temporary ongoing, with the potential to become permanent Location: Slough Trading Estate, office-based Quarterly performance-based bonus Key Responsibilities of a Pre-Compliance Team Leader: Leading and supporting the pre-compliance team to gather learner documentation ahead of training start dates Allocating workloads and monitoring progress across multiple learner groups with different document requirements and deadlines Managing team performance, balancing productivity with accuracy and a positive learner experience Coaching team members and providing regular feedback to improve performance Working closely with sales and compliance teams to clarify requirements and ensure timely handovers Resolving escalated queries, identifying missing information and addressing delays in the enrolment process Maintaining oversight of administrative processes and identifying opportunities to improve efficiency Key Skills and Experience of a Pre-Compliance Team Leader: Previous Team Leader experience within a high-volume administration, processing or back-office environment Experience managing document-led workflows and administrative processes, with responsibility beyond telephone-based activity Strong organisation and prioritisation skills, with the ability to manage competing deadlines Confidence monitoring performance, allocating resources and keeping a team focused on targets A supportive leadership style, with experience coaching and developing team members Excellent attention to detail and a calm, practical approach to resolving problems Strong communication skills and a customer-focused approach If you are an experienced Team Leader who can keep people, processes and deadlines on track, apply now! Red Recruitment (Business)
Customer Service Advisor If you are passionate about helping customers and would like to service customers of a well-known household brand, Red wants to speak with you! Red Recruitment is recruiting Webchat Advisors to work in a customer service centre in Birkenhead. You will be working for one of the UKs highest quality outsourcers on a temporary basis. This role will be working on behalf of an international gifting platform where you will be responding to customer chat messages. This role will mainly be Web chat based however may involve some telephone calls. Benefits and Package for a Customer Service Advisor: Salary: 12.71 per hour Hours: Monday to Sunday, 9am - 6pm, 40 hours per week (2 in 4 weekend days) Contract Type: Temporary Location: Birkenhead Start date: ASAP One week's Full training is provided You will be working for a friendly and supportive team Key Responsibilities of a Customer Service Advisor: Responding to customer queries via online chat service Ensuring all customer queries are responded to in a timely manner Escalating any urgent customer queries to the relevant team Ensuring all messages are friendly, informative and are written out correctly Providing excellent customer service at all times and representing this fantastic brand with excellence Key Skills and Experience of a Customer Service Advisor: You should have a clear desire to work in customer service You should be passionate about helping customers to a high level You must have excellent communication skills Being reliable is essential Being IT proficient is required as you will be using various systems If you are interested in this temporary position and have a desire to provide customer service on the telephone, Red would love to speak with you! Please apply now! Red Recruitment (Business)
Nov 08, 2026
Seasonal
Customer Service Advisor If you are passionate about helping customers and would like to service customers of a well-known household brand, Red wants to speak with you! Red Recruitment is recruiting Webchat Advisors to work in a customer service centre in Birkenhead. You will be working for one of the UKs highest quality outsourcers on a temporary basis. This role will be working on behalf of an international gifting platform where you will be responding to customer chat messages. This role will mainly be Web chat based however may involve some telephone calls. Benefits and Package for a Customer Service Advisor: Salary: 12.71 per hour Hours: Monday to Sunday, 9am - 6pm, 40 hours per week (2 in 4 weekend days) Contract Type: Temporary Location: Birkenhead Start date: ASAP One week's Full training is provided You will be working for a friendly and supportive team Key Responsibilities of a Customer Service Advisor: Responding to customer queries via online chat service Ensuring all customer queries are responded to in a timely manner Escalating any urgent customer queries to the relevant team Ensuring all messages are friendly, informative and are written out correctly Providing excellent customer service at all times and representing this fantastic brand with excellence Key Skills and Experience of a Customer Service Advisor: You should have a clear desire to work in customer service You should be passionate about helping customers to a high level You must have excellent communication skills Being reliable is essential Being IT proficient is required as you will be using various systems If you are interested in this temporary position and have a desire to provide customer service on the telephone, Red would love to speak with you! Please apply now! Red Recruitment (Business)
Fractional Commercial Director Red Recruitment is recruiting a Fractional Commercial Director to join an established, fast-growing multi-channel business based in Bristol. Working closely with the Managing Director and Finance Director, you will help shape business strategy, optimise commercial opportunities and oversee the delivery of significant projects within an ambitious private-sector sales and service operation. This is an exciting opportunity for an experienced commercial leader to make a tangible impact. Package for a Fractional Commercial Director: Day Rate: 650- 1,000 Hours: Two or three days per week Contract Type: Fractional Location: Head office, Bristol Key Responsibilities of a Fractional Commercial Director: Identify and optimise commercial opportunities across a multi-channel business Work closely with the Managing Director and Finance Director to shape business strategy Provide oversight of significant projects, ensuring delivery remains aligned with business objectives Support the development and performance of an ambitious sales and service function Translate strategic priorities into practical actions that support sustainable growth Key Skills and Experience of a Fractional Commercial Director: Proven experience in a Commercial Director or equivalent senior leadership role within the private sector A strong track record of identifying commercial opportunities and delivering business growth Experience supporting sales and service operations, ideally within a multi-channel business Ability to oversee significant projects and manage competing business priorities Confidence working closely with senior stakeholders to influence strategic decisions A commercially focused, hands-on approach, combining strategic thinking with practical delivery If you are an experienced commercial leader looking for a fractional opportunity within an ambitious, growing business, please apply now. Red Recruitment
Nov 08, 2026
Contractor
Fractional Commercial Director Red Recruitment is recruiting a Fractional Commercial Director to join an established, fast-growing multi-channel business based in Bristol. Working closely with the Managing Director and Finance Director, you will help shape business strategy, optimise commercial opportunities and oversee the delivery of significant projects within an ambitious private-sector sales and service operation. This is an exciting opportunity for an experienced commercial leader to make a tangible impact. Package for a Fractional Commercial Director: Day Rate: 650- 1,000 Hours: Two or three days per week Contract Type: Fractional Location: Head office, Bristol Key Responsibilities of a Fractional Commercial Director: Identify and optimise commercial opportunities across a multi-channel business Work closely with the Managing Director and Finance Director to shape business strategy Provide oversight of significant projects, ensuring delivery remains aligned with business objectives Support the development and performance of an ambitious sales and service function Translate strategic priorities into practical actions that support sustainable growth Key Skills and Experience of a Fractional Commercial Director: Proven experience in a Commercial Director or equivalent senior leadership role within the private sector A strong track record of identifying commercial opportunities and delivering business growth Experience supporting sales and service operations, ideally within a multi-channel business Ability to oversee significant projects and manage competing business priorities Confidence working closely with senior stakeholders to influence strategic decisions A commercially focused, hands-on approach, combining strategic thinking with practical delivery If you are an experienced commercial leader looking for a fractional opportunity within an ambitious, growing business, please apply now. Red Recruitment
