Red Recruitment

Account Executive Red Recruitment is recruiting an Account Executive on behalf of our client who is a financial wellbeing and retirement specialist in the public sector. This position will involve you working closely with the Account Manager to maintain and develop a portfolio of public sector clients. This role includes a competitive salary as well as a performance-based bonus. This position is located in Liverpool. Benefits, Culture, and Salary for an Account Executive: Salary: Competitive Hours: Monday - Friday, 9am - 5pm Contract Type: Permanent Location: Liverpool Performance-based bonus of up to 4,500 25 days annual leave plus bank holidays Workplace Pension Private medical insurance for employees Permanent health insurance Key Responsibilities of an Account Executive: Collaborating with the Account Managers to deliver agreed client seminar targets Servicing multiple clients concurrently, adhering to deadlines agreed upon with the client Ensuring delegates are provided with all required information in a timely manner Liaising directly with corporates to obtain necessary information Producing data and information for both internal and external use Key Skills and Experience of an Account Executive: Proven track record of excellent customer service skills Previous experience working in a sales environment where targets are set and achieved Proficiency in the use of Microsoft Office is essential Excellent time management skills, working to tight deadlines and the ability to prioritise workload Good knowledge of UK financial services and education in the workplace is desirable If you have the relevant skills and are interested in this position, please apply now! Red Recruitment (Agency)

Red Recruitment is recruiting an experienced Customer Service Team Leader to join an industry leading client in the centre of Bristol. This position will require you to be responsible for the performance management of your team. You will identify trends and development areas and be able to drive performance through mentoring and coaching. The salary for this position is up to 36,000 per annum. Salary and Benefits of a Team Leader: Salary : Up to 36,000 per annum Hours : Monday - Friday Contract Type : Permanent Location : Bristol City Centre On going training and professional enhancement opportunities Pension plan Key Responsibilities of a Team Leader: Leading the performance of your team through engaging coaching sessions and monthly 1:1 reviews Taking ownership of situations or issues affecting both clients and colleagues Working with your team to drive their personal development Embracing quality framework to identify knowledge, compliance, skill, efficiency or behavioural gaps Key Skills and Experience of a Team Leader: Previous experience working within a Customer Service or sales leadership role is required Ability to work well under pressure delivering against multiple objectives and targets set Computer literacy skills are essential Ability to build and maintain own workload If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

Customer Service Agent Red Recruitment is recruiting a Customer Service Agent for our client based in Bristol who specialise in Mobility solutions. This is in their brand new office that has recently opened. This role is perfect for someone with an excellent telephone manner when answering inbound calls or making outbound calls to build rapport with customers. The role will be office-based, Monday - Friday 9am - 5pm Benefits and Package for Sales Executive: Salary: 25,750 with annual performance related bonus paid monthly Hours: Monday - Friday, 9am - 5pm Contract: Permanent Location: Bristol Company events 28 Days Holiday Progression Opportunities Company pension Cycle to work scheme Discounted or free food Employee discount Employee mentoring programme Enhanced maternity leave Free or subsidised travel Private medical insurance Key Responsibilities of Customer Service Agent Dealing with inbound and outbound calls to customers following a sale. Building rapport with customers Understanding the post sales processes and questions customers have after purchasing a product Taking payments over the phone Explaining the company and product benefits Key Skills and Experience of Customer Service Agent: Have an excellent telephone manner Are able to build rapport with customers along with being patient Are reliable, trustworthy and motivated Contact Centre experience Have a positive attitude If you have the relevant skills and experience as a Customer Service Agent and are interested in the position, please apply now! Red Recruitment (Agency)

Red is proud to partner a business who specialise in small business support services, they have been established for 7+ years and have over 7000 customers. They are now looking to recruit an Administrator to join their friendly team, if you are organised, motivated and enthusiastic then this could be the role for you! The salary for this position is 26,227.50 per annum and is located in Bristol. Benefits of a Administrator: Salary: 26,227.50 per annum Hours: Monday - Friday, 9am - 5pm Location: Henleaze, Bristol Contract Type: Permanent Free on site parking Responsibilities of a Administrator: Managing a large volume of post of behalf of clients Scanning, emailing and uploading post to agreed timescales Monitoring emails and responding to enquiries Liaising with customers Coordinating with partners and couriers Key skills of a Administrator: Excellent attention to detail Strong organisational skills Accurate and timely dare entry skills If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

Workforce Planner Red Recruitment is recruiting an experienced Workforce Planner to join an industry leading client in the Surrey region. You'll work in a dynamic environment where change is embraced, and your ideas can make a real difference. The Real-Time Analyst is responsible for monitoring and managing intraday performance and staffing levels to ensure service level agreements (SLAs) are met. They act as the central point of contact for real-time adjustments and provide actionable insights to optimise operational efficiency. The RTA acts as the "the eyes on the floor", providing real-time insights. Salary and Benefits of a Workforce Planner: Salary : Competitive Salary Hours : Monday - Friday Contract Type : Permanent Location : Surrey On going training and professional enhancement opportunities Pension plan Key Responsibilities of a Workforce Planner: Intraday Monitoring: Track call, chat and email volumes, agent availability, and queue activity in real time. Monitor adherence to schedules and escalate deviations. Workforce Management Support: Collaborate with schedulers and forecasters to adjust staffing plans. Recommend overtime or shift changes as needed. Reporting & Communication: Provide hourly/daily performance reports to stakeholders. Communicate with team leads regarding staffing gaps or SLA risks. System Management: Use WFM tools to manage schedules and real-time data. Ensure accurate data entry and system updates. Incident Response: Respond to system outages, spikes in volume, or other operational disruptions. Coordinate with IT or support teams to resolve issues quickly. Key Skills and Experience of a Workforce Planner: Strong analytical and problem-solving skills. Proficiency in WFM software (Calabrio WFM and/or 8x8 experience desirable) and Excel. Excellent communication and coordination abilities. Ability to work under pressure and make quick decisions. Prior experience in a contact centre or operations environment required. If you are interested in this position as a Real-Time Analyst and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

Red Recruitment is recruiting a Customer Resolution Specialist to join our client, a telecoms and technology company who are recognised as a leader in their field. As a Customer Resolution Specialist, you will be the primary point of contact for valued customers, addressing their concerns and providing exceptional support to ensure their satisfaction. Benefits & Package for a Customer Resolution Specialist: Salary: 25,000 per annum Hours: Monday - Friday, 9am - 5:30pm Contract Type: Permanent Location: Solihull 33 days holiday (including Bank Holidays) Referral Bonus - Recommend a friend Employee Assistance Programme Private Medical Insurance after probation Enhanced Maternity and Paternity pay Salary sacrifice; pension scheme, cycle to work scheme and electric car leasing scheme Key Responsibilities of a Customer Resolution Specialist: Respond, investigate and resolve customer enquiries through various channels including phone, email and chat in a timely and efficient manner Collaborate with internal teams to find solutions and prevent recurring problems Identify opportunities to improve customer experience Escalate critical issues to appropriate departments when necessary Stay updated on company products, services and policies to provide accurate information to customers Achieve and maintain high customer satisfaction ratings through quality service delivery Key Skills and Experiences of a Customer Resolution Specialist: Customer service experience required Excellent verbal and written communication Strong problem-solving abilities and analytical thinking to resolve complex customer issues Proven active listening skills to understand customer needs and concerns Experience with customer service software and competent using Microsoft Office Suite for documentation and reporting Patient and composed demeanour, even in high-pressure situations Ability to adapt to changing priorities and multitask effectively If you have the relevant skills and experience required and are interested in joining, please apply now! Red Recruitment (Agency)

Join an innovative team in an exciting new office space near Temple Meads Railway Station! You must be based in Bristol or the surrounding areas to be considered for this position. The Team Our client prides itself on the people it employs. They fully understand that people are a key resource and with that, will help them grow and continue to be a successful company. Are you ready to take your career to the next level in a role that combines opportunity, innovation, and an unbeatable working environment? What They Offer The newly designed office, conveniently located right next to Temple Meads Railway Station, is more than just a workspace - it's a place where ideas thrive and people flourish. Here's what you can look forward to: The chance to work in a modern, inspiring environment that's just a stone's throw from Temple Meads Station An outstanding workplace designed for you Subsidised cafeteria A competitive salary and benefits package A supportive and inclusive team culture Secure bike & scooter storage Showers & Drying Room - Perfect for those who bike or run to work Games Room - Take a break, recharge, and connect with colleagues Required Competencies: Customer Focus High Quality Work Initiates Action Innovative Adaptable Builds Working Partnerships Team Worker Engages in Continuous Learning Purpose of Role: As a Customer Service & Claims Representative, you will play a crucial role in the Customer's journey, particularly when they need to make a claim. You will ensure that the claim is processed both efficiently and effectively and that it follows FCA guidelines for Treating Customers Fairly. The process will include assessing the loss, communicating with customers as well as developing a full understanding of the products and policies. The role will also involve handling customer service enquiries and complaints, which will be in French and English, as well as assisting the team with other shared tasks & responsibilities all while working in a collaborative team environment. Main Duties: Your key responsibilities will include handling a wide range of claims/losses, from initial assessment to resolution. You will communicate with customers, either by phone or email, and ensure that their queries are addressed promptly and professionally. Additionally, you will develop a thorough understanding of our products and policies, enabling you to provide a best-in-class service to our customers. If you have experience working in the insurance sector or the financial industry, this would be advantageous, but not essential. What matters most to us is your passion for delivering exceptional customer service, your attention to detail, and your ability to work collaboratively as part of a team. Knowledge Required: Ability to speak and write English and French fluently and to a professional standard Experience in a customer service/claims environment Awareness of cultural and working practices in France Our commitment to Diversity, Equity and Inclusion Our client is are an equal opportunity employer who value diversity and the unique perspectives each of our employees bring to the workplace. They are dedicated to attracting, developing and retaining a diverse, inclusive and authentic workforce that fosters creativity and enables their ongoing success. Their goal is to create a workplace where all employees feel included, empowered, and enabled to perform their best. Respect for Others - making all feel welcomed and included forms part of their Company Values and when you join, you'll find a welcoming and open workplace where everyone's voice is heard and supported. Job Type: Full-time Pay: 25,000 - 26,125 per year Benefits: Company events Company pension Health & wellbeing programme Life insurance Private medical insurance Schedule: Monday to Friday Education: A-Level or equivalent (preferred) Experience: Customer service: 1 year (required) Language: French (required) Licence/Certification: Right to Work in UK (required) Work Location: Bristol

Join an innovative team in an exciting new office space near Temple Meads Railway Station! You must be based in Bristol or the surrounding areas to be considered for this position. The Team Our client prides itself on the people it employs. They fully understand that people are a key resource and with that, will help them grow and continue to be a successful company. Are you ready to take your career to the next level in a role that combines opportunity, innovation, and an unbeatable working environment? What They Offer Our client has been located in Bristol for over 25 years; however, their newly designed office, conveniently located right next to Temple Meads Railway Station, is more than just a workspace - it's a place where ideas thrive and people flourish. Here's what you can look forward to: The chance to work in a modern, inspiring environment that's just a stone's throw from Temple Meads Station An outstanding workplace designed for you Subsidised cafeteria A competitive salary and benefits package A supportive and inclusive team culture Secure bike & scooter storage Showers & Drying Room - Perfect for those who bike or run to work Games Room - Take a break, recharge, and connect with colleagues Required Competencies: Customer Focus High Quality Work Initiates Action Innovative Adaptable Builds Working Partnerships Team Worker Engages in Continuous Learning Purpose of Role: As a Customer Service & Claims Representative, you will play a crucial role in the Customer's journey, particularly when they need to make a claim. You will ensure that the claim is processed both efficiently and effectively and that it follows FCA guidelines for Treating Customers Fairly. The process will include assessing the loss, communicating with customers as well as developing a full understanding of the products and policies. The role will also involve handling customer service enquiries and complaints, which will be in Dutch and English, as well as assisting the team with other shared tasks & responsibilities all while working in a collaborative team environment. Main Duties: Your key responsibilities will include handling a wide range of claims/losses, from initial assessment to resolution. You will communicate with customers, either by phone or email, and ensure that their queries are addressed promptly and professionally. Additionally, you will develop a thorough understanding of our products and policies, enabling you to provide a best-in-class service to our customers. If you have experience working in the insurance sector or the financial industry, this would be advantageous, but not essential. What matters most to us is your passion for delivering exceptional customer service, your attention to detail, and your ability to work collaboratively as part of a team. Knowledge Required: Ability to speak and write English and Dutch fluently and to a professional business standard Experience in a customer service/claims environment for at least 1 year Awareness of cultural and working practices in The Netherlands Our commitment to Diversity, Equity and Inclusion Our client is are an equal opportunity employer who value diversity and the unique perspectives each of our employees bring to the workplace. They are dedicated to attracting, developing and retaining a diverse, inclusive and authentic workforce that fosters creativity and enables their ongoing success. Their goal is to create a workplace where all employees feel included, empowered, and enabled to perform their best. Respect for Others - making all feel welcomed and included forms part of their Company Values and when you join, you'll find a welcoming and open workplace where everyone's voice is heard and supported. Job Type: Full-time Pay: 25,000 - 26,125 per year Benefits: Company events Company pension Health & wellbeing programme Life insurance Private medical insurance Schedule: Monday to Friday Education: A-Level or equivalent (preferred) Experience: Customer service: 1 year (required) Language: Dutch & English (required) Licence/Certification: Right to Work in UK (required) Work Location: Bristol

Join an innovative team in an exciting new office space near Temple Meads Railway Station! You must be based in Bristol or the surrounding areas to be considered for this position. The Team Our client prides itself on the people it employs. They fully understand that people are a key resource and with that, will help them grow and continue to be a successful company. Are you ready to take your career to the next level in a role that combines opportunity, innovation, and an unbeatable working environment? What They Offer The newly designed office, conveniently located right next to Temple Meads Railway Station, is more than just a workspace - it's a place where ideas thrive and people flourish. Here's what you can look forward to: The chance to work in a modern, inspiring environment that's just a stone's throw from Temple Meads Station An outstanding workplace designed for you Subsidised cafeteria A competitive salary and benefits package A supportive and inclusive team culture Secure bike & scooter storage Showers & Drying Room - Perfect for those who bike or run to work Games Room - Take a break, recharge, and connect with colleagues Required Competencies: Customer Focus High Quality Work Initiates Action Innovative Adaptable Builds Working Partnerships Team Worker Engages in Continuous Learning Purpose of Role: As a Customer Service & Claims Representative, you will play a crucial role in the Customer's journey, particularly when they need to make a claim. You will ensure that the claim is processed both efficiently and effectively and that it follows FCA guidelines for Treating Customers Fairly. The process will include assessing the loss, communicating with customers as well as developing a full understanding of the products and policies. The role will also involve handling customer service enquiries and complaints, which will be in Spanish and English, as well as assisting the team with other shared tasks & responsibilities all while working in a collaborative team environment. Main Duties: Your key responsibilities will include handling a wide range of claims/losses, from initial assessment to resolution. You will communicate with customers, either by phone or email, and ensure that their queries are addressed promptly and professionally. Additionally, you will develop a thorough understanding of our products and policies, enabling you to provide a best-in-class service to our customers. If you have experience working in the insurance sector or the financial industry, this would be advantageous, but not essential. What matters most to us is your passion for delivering exceptional customer service, your attention to detail, and your ability to work collaboratively as part of a team. Knowledge Required: Ability to speak and write English and Spanish fluently and to a professional standard Experience in a customer service/claims environment Awareness of cultural and working practices in Spain Our commitment to Diversity, Equity and Inclusion Our client is are an equal opportunity employer who value diversity and the unique perspectives each of our employees bring to the workplace. They are dedicated to attracting, developing and retaining a diverse, inclusive and authentic workforce that fosters creativity and enables their ongoing success. Their goal is to create a workplace where all employees feel included, empowered, and enabled to perform their best. Respect for Others - making all feel welcomed and included forms part of their Company Values and when you join, you'll find a welcoming and open workplace where everyone's voice is heard and supported. Job Type: Full-time Pay: 25,000 - 26,125 per year Benefits: Company events Company pension Health & wellbeing programme Life insurance Private medical insurance Schedule: Monday to Friday Education: A-Level or equivalent (preferred) Experience: Customer service: 1 year (required) Language: Spanish (required) Licence/Certification: Right to Work in UK (required) Work Location: Bristol

Real-Time Analyst Red Recruitment is recruiting an experienced Real-Time Analyst to join an industry leading client in the Surrey region. You'll work in a dynamic environment where change is embraced, and your ideas can make a real difference. The Real-Time Analyst is responsible for monitoring and managing intraday performance and staffing levels to ensure service level agreements (SLAs) are met. They act as the central point of contact for real-time adjustments and provide actionable insights to optimise operational efficiency. The RTA acts as the "the eyes on the floor", providing real-time insights. Salary and Benefits of a Finance Analyst: Salary : Competitive Salary Hours : Monday - Friday Contract Type : Permanent Location : Surrey On going training and professional enhancement opportunities Pension plan Key Responsibilities of a Real-Time Analyst: Intraday Monitoring: Track call, chat and email volumes, agent availability, and queue activity in real time. Monitor adherence to schedules and escalate deviations. Workforce Management Support: Collaborate with schedulers and forecasters to adjust staffing plans. Recommend overtime or shift changes as needed. Reporting & Communication: Provide hourly/daily performance reports to stakeholders. Communicate with team leads regarding staffing gaps or SLA risks. System Management: Use WFM tools to manage schedules and real-time data. Ensure accurate data entry and system updates. Incident Response: Respond to system outages, spikes in volume, or other operational disruptions. Coordinate with IT or support teams to resolve issues quickly. Key Skills and Experience of a Real-Time Analyst: Strong analytical and problem-solving skills. Proficiency in WFM software (Calabrio WFM and/or 8x8 experience desirable) and Excel. Excellent communication and coordination abilities. Ability to work under pressure and make quick decisions. Prior experience in a contact centre or operations environment required. If you are interested in this position as a Real-Time Analyst and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

Business Support Executive Red Recruitment is recruiting a Business Support Executive to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in sales or operational support with a high attention to detail. The salary for this position is 30,000 - 31,000 Benefits & Package for a Business Support Executive: Salary: 30,000 - 31,000 per annum Hours: Monday - Friday, 9am - 5:30pm Contract Type: Permanent Location: Manchester 33 days holiday (including Bank Holidays) Referral Bonus - Recommend a friend Employee Assistance Programme Private Medical Insurance after probation Enhanced Maternity and Paternity pay Salary sacrifice; pension scheme, cycle to work scheme and electric car leasing scheme Key Responsibilities of an Business Support Executive: Supporting a wide range of customers, delivering an exceptional customer experience Maintaining complete and up-to-date records of all current contracts and customer information Identifying and generating opportunities to drive revenue for the business including white space opportunities, cross-sell and up-sell within designated accounts Engage in regular contact with assigned accounts to foster strong customer relationships and keep key customers informed on new product releases Serve as the primary liaison for vendor relationships on behalf of assigned customers Support the Account Manager with customer related quoting, order processing, billing and invoicing enquiries Key Skills and Experiences of an Business Support Executive: Experience working in sales or sales support required Experience with CRM system, sales operations and database management High attention to detail ensuring accuracy in data and processes Excellent customer-facing skills to deliver a professional and polite service Ability to organise and prioritise workload effectively to meet agreed timescales and work towards targets whilst providing excellent customer experience Hard-working, curious, eager to learn and embrace growth opportunities If you have the required skills and experience as a Business Support Executive and are interested in this role, please apply now. Red Recruitment (Agency).

Data Analyst Red Recruitment is hiring a Data Analyst for our client, a world class chemicals company dedicated to groundbreaking chemicals through innovative research. This is a hybrid role, with an office based in Oxfordshire with a competitive salary and superb business benefits in a business that provides you an opportunity to learn and grow and is committed to long term career building with its staff. It's a fantastic opportunity for a Data Analyst to join a leading team to deliver high quality data to various areas of the business with a focus being on accuracy and consistency. Benefits and Package for a Data Analyst Salary: Highly Competitive Salary Hours: Office Hours Monday - Friday Contract Type: Permanent Location: Hybrid (3 Days in Oxfordshire Office Weekly) Holiday: 25 days, plus bank holidays Private Medical Insurance Pension Scheme Discounted Gym Membership Wellbeing Support and EAP Flexible Working Options Progression Opportunities and a clear Development Plan Key Responsibilities of a Data Analyst: Data Administration of master data and other data sets ensuring accuracy and consistency is aligned with business expectation. Supporting Data cleansing and enrichment tasks as well as contributing and collaborating to SAP teams. Supporting metadata management whilst collaborating with the wider business on data ownership, stewardship and maintenance. Ensuring data is structured and standardised with governance policies. Conduct data profiling and data quality checks and assess root cause analysis and remediation of data quality issues. Work with the business and technical teams to understand data requirements and present findings, data recommendations and business insights to key stakeholders. Contribute to the development of Data governance, whilst identifying opportunities for streamlining processes and improving data stewardship. Key Skills and Responsibilities of a Data Analyst: SAP Data Administration: Knowledge: SAP data structures, transactions, integration points. Experience: Managing master data in SAP ECC. Exposure: SAP S/4HANA, SAP Datasphere, SAP MDG. Data Governance & Quality Tools: Tools: Collibra, Talend, Snowflake, PowerBI. Knowledge: Metadata management, data lineage, cataloguing. Technical Skills: Proficiency: SQL, data analysis tools. Experience: Data integration, ETL processes. Familiarity: Data visualization tools (Power BI, Tableau). Awareness: Data governance, management practices, tools. Bachelor's degree in Information Management, Data Science, Business, or a related field is desirable. Prior experience with SAP environments (preferably in data analysis and administration) Relevant certifications in data management (e.g., CDMP, DAMA) are a plus. If you are interested in this position as a Data Analyst and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

Data Entry Specialist Red Recruitment is recruiting a Data Entry Specialist in Bristol to join our client, a venture-backed, impact-led financial technology firm who partner with the UK's largest investment and pension platforms. We are seeking a highly detail-oriented and methodical individual to join our Vote Operations team as a Proxy Voting Entry Specialist. This role is critical to ensuring accuracy, consistency and completeness of all votes, enabling our clients to make informed voting decisions and maintaining integrity across all meeting and ballots. Package for a Data Entry Specialist Salary: Up to 13.50 per hour Hours: Full-time Contract Type: Temporary (there is potential for this role to go permanent) Location: Bristol City Centre, hybrid 4 days in the office Potential to progress into a permanent role Key Responsibilities of a Data Entry Specialist: Review and refine proxy meeting data to ensure all relevant information including meeting details, agendas, resolutions, and associated deadlines is accurately captured and formatted. Input and verify vote instructions from multiple sources, ensuring that votes are correctly split and entered. Perform validation checks to detect and correct inconsistencies. Identify and flag potential issues that may impact vote execution. Collaborate with the engineering, product, and operations teams to produce tooling. Provide feedback on process enhancements and assist in documentation updates to support a culture of efficiency and accuracy. Key Skills and Experience of a Data Entry Specialist: Exceptional attention to detail and accuracy. Strong analytical and problem-solving skills. Ability to manage large volumes of complex data efficiently. Ability to commit and complete tasks within deadlines Keen eye for process improvement, always looking for ways to make workflows more efficient and effective Target driven, with a focus on achieving measurable outcomes and maintaining high performance standards Understanding of proxy voting, or financial data (advantageous but not essential). Comfortable working with structured data, spreadsheets, and internal databases. Clear written and verbal communication skills. Ability to work independently and as part of a collaborative team. Previous experience in data entry, financial services, or proxy operations preferred. If you are interested in this position as a Data Entry Specialist and would like to know more, please apply now! Red Recruitment (Business)

Red Recruitment is recruiting a Business Development Manager to join our client, a telecoms and technology company who are recognised as a leader in their field. In this position, you will play a critical role in driving growth by identifying, targeting, and converting new business opportunities. This is a high-impact, results-driven role suited for a dynamic, self-motivated sales professional who thrives in a fast-paced environment and has a strong track record in B2B technology sales. This position is fully remote and the salary is 50,000 per annum. Package for a Business Development Manager: Salary: 50,000 per annum + uncapped commission Hours: Monday - Friday, 9am - 5.30pm Contract Type: Permanent Location: Remote Company pension Cycle to work scheme Employee discount Free parking On-site parking Private medical insurance Referral programme Key Responsibilities of a Business Development Manager: Proactively identifying and prospecting new business opportunities across target sectors Building and managing a robust sales pipeline using a consultative selling approach Developing strong relationships with key decision-makers, including C-level executives Delivering compelling presentations and proposals tailored to customer needs Collaborating with internal teams to ensure seamless onboarding and customer satisfaction Meeting and exceeding monthly, quarterly, and annual sales targets Key Skills and Experience of a Business Development Manager: Proven success and experience in a new business B2B sales role, ideally within Connectivity, Networks, UC & Voice, Contact Centre, IT & Cloud, or Cyber Security, is required You should have excellent communication, negotiation, and presentation skills You will be highly self-motivated with a hunter mentality and goal-oriented mindset Having a clear understanding and working to a clear Sales Process and methodology is essential Being CRM proficient (e.g., Salesforce, HubSpot) and having pipeline management skills A full UK driving licence is required If you are interested in this position as a business development manager and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

Red Recruitment is recruiting a Customer Operator to join our client who offers CCTV and Alarm Services to other businesses. The ideal candidate will be reviewing CCTV footage and handling inbound and outbound calls as well as completing administrative tasks relating to the footage. This role will be working within a close knit team and is night shifts only. To be a successful candidate for this role, please note the client will conduct credit checks and background referencing (for the past 5 years). Benefits and Package for a Customer Operator: Salary: 26,667 per annum Hours: 4 on 4 off, night shifts (7pm - 7am) Contract Type: Permanent Location: Whitchurch, Bristol Located near The Imperial Retail Park Matching pension contributions 4 life assurance Generous holiday allowance Free onsite parking Small and friendly team Key Responsibilities of a Customer Operator: Alerting the relevant individuals of any suspicious activity, this may be making telephone calls to various departments within and outside the business, this can include the police, a client and/or the management team Ensuring all data received is processed in accordance with the requirements of the industry standard and completing any other administrative tasks Controlling the suspension and close down of all incidents Reviewing CCTV from clients Handling high volume inbound and outbound calls, some of these may be difficult Ensuring all email correspondence is dealt with in a professional and timely manner Key Skills and Experience of a Customer Operator: You must have a full UK driving licence You should be tech-savvy and enjoy using various systems at one time Having a professional manner as you will be talking to various individuals, within and outside of the business Be comfortable with inputting data accurately Ability to manage internal and external relationships Self-motivated, hard-working and dedicated are all required skills Previous customer service experience is required You should also be able to work in a fast paced environment and be able to work well under pressure If you are interested in this position and have the relevant experience required, please apply now! Red Recruitment (Agency)

Customer Service Representative Red Recruitment is hiring a Customer Service Representative for our client, an award-winning financial services company based in Brighton. You'll be the first point of contact for customers, helping them navigate their concerns, servicing their accounts, and delivering fair, effective outcomes. Every call is a chance to make a difference. Benefits and Package for a Customer Service Representative: Salary : 24,600 Hours: 37.5 hours per week, shifts between 9am - 5.30pm and 10am - 7pm, and every other Saturday for 4 hours Contract Type: Fixed-term contract Location: Brighton 25 days annual leave plus bank holidays Opportunities to grow your career Enhanced maternity, paternity and adoption leave Up to 3 paid days a year to volunteer at a charity of your choice Medical cash plan Key Responsibilities of a Customer Service Representative: Handling inbound calls across a range of products Putting customers first and using sound judgement to find the best solutions Owning queries from start to finish Spotting opportunities to improve how they work Collaborating with the wider Customer Services team Key Skills and Responsibilities of a Customer Service Representative: A customer-first mindset and creative problem-solving skills Excellent communication and attention to detail Strong interpersonal skills and the ability to work independently Familiarity with Office 2010, Outlook, and FCA/PRA frameworks Previous experience in delivering exceptional customer service If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

Real-Time Finance Analyst Red Recruitment is recruiting an experienced Real-Time Finance Analyst to join an industry leading client in the Surrey region. You'll work in a dynamic environment where change is embraced, and your ideas can make a real difference. Salary and Benefits of a Real-Time Finance Analyst: Salary: Competitive Salary Hours: Monday - Friday Contract Type: Permanent Location: Surrey On going training and professional enhancement opportunities Pension plan Key Responsibilities of a Real-Time Finance Analyst: Design and develop new Business Intelligence KPIs to provide clear, actionable insights. Build and maintain Power BI dashboards and reports from the ground up-connecting data sources, transforming data, and creating meaningful visualisations. Deliver accurate, timely, and insightful reports that empower stakeholders to make informed decisions. Support forecasting and budgeting processes, ensuring alignment with growth objectives. Dive deep into financial data and processes as we transition to a new system-unlocking opportunities to streamline workflows and improve reporting accuracy. Provide ad hoc analysis to support strategic initiatives across the business. Collaborate closely with the accounting team to ensure precision and consistency in financial reporting. Key Skills and Experience of a Real-Time Finance Analyst: Minimum 2 years' experience as a financial or reporting analyst. Basic understanding of accounting principles, supported by an accounting qualification or equivalent training. Strong Excel skills and proficiency with financial reporting tools such as Power BI or Planning Analytics. Ability to interpret complex data from multiple sources and provide clear, actionable insights. Excellent written and verbal communication skills, with the ability to explain financial information to non-financial audiences. Passion for building efficient, coherent reports and combining multiple data sources effectively. If you are interested in this position as a Real-Time Finance Analyst and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

Finance Analyst Red Recruitment is recruiting an experienced Finance Analyst to join an industry leading client in the Bristol area. You'll work in a dynamic environment where change is embraced, and your ideas can make a real difference. Salary and Benefits of a Finance Analyst: Salary : Competitive Salary Hours : Monday - Friday Contract Type : Permanent Location : Bristol On going training and professional enhancement opportunities Pension plan Key Responsibilities of a Finance Analyst: Design and develop new Business Intelligence KPIs to provide clear, actionable insights. Build and maintain Power BI dashboards and reports from the ground up-connecting data sources, transforming data, and creating meaningful visualisations. Deliver accurate, timely, and insightful reports that empower stakeholders to make informed decisions. Support forecasting and budgeting processes , ensuring alignment with growth objectives. Dive deep into financial data and processes as we transition to a new system-unlocking opportunities to streamline workflows and improve reporting accuracy. Provide ad hoc analysis to support strategic initiatives across the business. Collaborate closely with the accounting team to ensure precision and consistency in financial reporting. Key Skills and Experience of a Finance Analyst: Minimum 2 years' experience as a financial or reporting analyst. Basic understanding of accounting principles, supported by an accounting qualification or equivalent training. Strong Excel skills and proficiency with financial reporting tools such as Power BI or Planning Analytics . Ability to interpret complex data from multiple sources and provide clear, actionable insights. Excellent written and verbal communication skills, with the ability to explain financial information to non-financial audiences. Passion for building efficient, coherent reports and combining multiple data sources effectively. If you are interested in this position as a Finance Analyst and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

HR Advisor Red Recruitment is hiring a HR Advisor for our client based in Cardiff, to support the delivery of a high-quality, people-focused service across the business. You'll play a key role in advising managers and employees on a wide range of HR matters, helping to build a positive and compliant workplace culture. This is a fantastic opportunity for someone with solid HR experience who enjoys variety, thrives in a fast-paced environment, and wants to make a real impact. Benefits and Package for a HR Advisor: Salary : 30,000 - 34,000 Hours: Monday - Friday, 9am - 5:30pm Contract Type: Permanent Location: Hybrid (3 days a week in Cardiff office) 32 days annual leave (including bank holidays) Company-paid health cash plan Pension via salary sacrifice Holiday buy scheme Perkbox discount portal Staff travel insurance discounts Supportive, inclusive team culture Convenient office locations with easy access to public transport Key Responsibilities of a HR Advisor: Provide expert advice and guidance to managers and employees on HR policies, procedures, and employment legislation Support employee relations matters including disciplinary, grievance, absence management, and performance issues Assist with end-to-end recruitment activities, including drafting job descriptions, advertising roles, screening applications, and coordinating interviews Manage and support HR processes such as onboarding, probation, contract changes, and exit interviews Support hiring managers to ensure a smooth, inclusive, and effective recruitment and selection process Assist in developing and implementing HR initiatives and projects that support business objectives Maintain and update employee records in the HR system, ensuring accuracy and compliance Assist with HR reporting, data analysis, and compliance with employment law and best practices Key Skills and Responsibilities of a HR Advisor: CIPD Level 5 qualified (or working towards) or equivalent experience Previous experience in an HR Advisor or similar role Strong understanding of UK employment law and HR best practices Experience supporting or coordinating recruitment activities Confident, professional, and able to build strong working relationships at all levels Excellent communication, organisational, and problem-solving skills Discreet, with a strong understanding of confidentiality and data protection Able to work independently while contributing to a collaborative team environment If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

Sales Executive Red Recruitment is recruiting a Sales Executive for our client based in Bristol who specialise in Mobility solutions. This role is perfect for someone with an excellent telephone manner who can build rapport with customers convert sales through superb service. The role will be office-based, Monday - Friday with every other Saturday working which will receive a day in lieu during that week. Benefits and Package for Sales Executive: Salary: 27,000 + healthy commission up to 50,000 OTE Hours: Monday - Friday, Office Hours with Every other Saturday Contract: Permanent Location: Bristol Company events 28 Days Holiday Progression Opportunities Company pension Cycle to work scheme Discounted or free food Employee discount Employee mentoring programme Enhanced maternity leave Free or subsidised travel Private medical insurance Key Responsibilities of Sales Executive Making outbound calls to our online enquiries (warm leads only) Building rapport with customers Qualifying that our products are suitable Explaining the company and product benefits Booking appointments for our demonstrators to show the customer products Key Skills and Experience of Sales Executive: Have an excellent telephone manner Are able to build rapport with customers along with being patient Are reliable, trustworthy and motivated Strive to achieve both personal and team targets Have a positive attitude If you have the relevant skills and experience and are interested in the position, please apply now! Red Recruitment (Agency)