Elite Staffing Solutions

We are looking for an experienced senior retail professional to join a prestigious organisation based in the Midhurst area as an Assistant Manager. This is an exciting opportunity to become part of the team working on-site within one of their award-winning retail shops. You will be passionate about delivering an exceptional customer experience and maintaining the outstanding standards associated with a luxury brand. The role offers a salary of up to 34,000, alongside a generous suite of benefits and excellent opportunities to develop your career. This is a full-time, hands-on role, with flexibility to work weekends and occasional evenings as required. You will be a visible presence on the shop floor, leading from the front and acting as a true brand ambassador, representing the organisation and its values while championing an outstanding service culture. Working directly within the award-winning retail environment, you will play a key role in leading and developing the shop team, ensuring consistently high standards across the customer experience, shop floor presentation and day-to-day operation. Key Responsibilities Lead, motivate and support the shop team, creating a positive and engaging working environment Act as a brand ambassador, representing the organisation and delivering its values through every customer interaction Drive an exceptional service culture and ensure consistently outstanding customer experiences Be hands-on and visible on the shop floor, leading by example and supporting the team where required Support, coach and develop team members to achieve high standards of performance and service Maintain excellent shop floor presentation and standards Oversee visual merchandising, ensuring the environment reflects the quality and luxury of the brand Support staff rotas and ensure appropriate team coverage Assist with purchasing, stock management and supplier requirements Support the management of costs and commercial performance Help ensure the smooth and efficient running of operations Work collaboratively with the wider management team to continuously improve service, standards and team performance The Successful Candidate Will Have 3+ years' experience in a similar management position, such as Assistant Manager, Deputy Manager or another senior retail leadership role Proven experience leading, motivating and supporting a team A hands-on approach and willingness to get involved across the shop floor A positive, proactive and agile approach, with the ability to adapt to changing priorities Excellent attention to detail and strong organisational skills Confidence and personality to engage with customers A genuine passion for people, retail and service High personal standards and pride in maintaining an exceptional environment and customer experience Elite Staffing Solutions are acting as the Employment Agency on this vacancy.

My client is a highly reputable, leading national insurance broker with offices across the UK and are looking to expand their team further. They are seeking a Claims Handler to join their buoyant and professional team on a full time, permanent basis. The salary is dependent on qualifications and experience and there is hybrid working. Benefits include full support in obtaining professional qualifications and pension. Main duties include; Notify insurers of new claims Provide exceptional support to customers ensuring a high level of service Input new claims onto the system Continuously update claims records on the system Continuously update claim records on the system including risk screens Maintain comprehensive diary system to monitor claims progress Ensure all actions are clearly recorded in the file notes Deal with correspondence quickly to avoid any delay in settlement of a claim Ensure full settlement details are received before bringing files to a close Deal with repudiated claims and understanding why they have been repudiated The successful candidate must have: Experience with insurance claims (preferably commercial) Excellent customer service skills Excellent administration skills Good interpersonal and communication skills Ability to manage personal workload and meet deadlines Ability to work closely and flexibly with other team members Ability to follow clear instructions to carry out given tasks Demonstrate a high level of professionalism, integrity and commitment Ownership of own continuing professional development Knowledge of Microsoft Word and Excel This would suit an individual who has dealt with complex customer service matters in a previous role. Elite Staffing Solutions are acting as an Employment Agency on this vacancy.

Our client is a highly reputable Insurance Broker with a continued appetite for growth. They have a progressive and supportive approach and pride themselves on going above and beyond for their clients and employees. This is an exciting opportunity for an ambitious and Junior Account Handler to join their thriving team near Conwy. This is a full time, permanent role with competitive salary of up to 30,000 per annum DOE and benefits on offer. This is an ideal role for someone dynamic looking to develop and take the next step in their insurance career. The successful candidate will be responsible for managing the service delivery to Commercial Insurance customers, working closely with an Account Executive. The main duties include, processing of new business, processing renewals and carrying out mid-term adjustments and responding to general queries. Providing exceptional service to your customers is paramount. This is a busy and varied administrative role with lots of customer and supplier contact. The successful candidate must have; Experience within Insurance Clear, friendly, professional and confident telephone manner Excellent Customer Service skills Ability to coordinate multiple diaries and appointments Achievement orientated Flexible and adaptable to change High degree of personal motivation Ability to prioritise, plan and organise own workload Good time management skills Excellent interpersonal skills, both written and verbal Apply with your CV today if you would like to know more about this wonderful opportunity. Elite Staffing Solutions are acting as an Employment Agency on this vacancy.

Join Our Dynamic Team as a Commercial Account Executive near Reading! Do you thrive on the thrill of building new business relationships? Are you an ace in the realm of Commercial Insurance, eager to take the next step in your career? Look no further! Our client, a thriving and highly successful general Insurance brokerage, is on the lookout for an enthusiastic Commercial Account Executive. With a commitment to excellence in customer service and a vibrant, supportive company culture spread across multiple UK offices, this is more than just a job it's an opportunity to make an impact while enjoying a fantastic work environment. This is a full time, permanent position with a salary up to £60,000 plus benefits depending on experience. What You'll Do: As a key member of our team, you'll take charge of an existing book, working with a diverse mix of mid level to corporate clients. But that's not all your role will extend to forging new client relationships in an area that you are passionate about. Picture yourself at the forefront, cultivating fresh business, networking, and ensuring seamless client renewals and claims management. Your dedication to delivering exceptional service will be the cornerstone of your success. Why Join Us: Competitive Salary & Benefits: We recognize and reward expertise. Your experience will be valued with a compensation package tailored to your skills. Exciting Growth Opportunities: We're invested in your future. Your success will pave the way for personal and professional development, with a clear path for advancement. Fun & Supportive Environment: Enjoy a workplace where your contributions are appreciated, and a team that champions both success and camaraderie. What We're Looking For: Experience That Counts: Your background in Commercial Insurance is the bedrock of your expertise. Business Savvy: You have a natural knack for nurturing relationships that drive new business opportunities. Market Mastery: Your knowledge of commercial products and the insurance market sets you apart. Customer Service Maestro: Exceptional service isn't just a phrase it's your ethos. Proven Track Record: Your success in client retention speaks volumes. Passion & Professionalism: You embody a dedication to customer service and professionalism, backed by excellent communication skills. If you're ready to take on this exhilarating role and make your mark in the world of Commercial Insurance, don't hesitate to reach out! Elite Staffing Solutions is proud to represent this opportunity as an Employment Agency.

Our client is a successful and renowned insurance broker with a hunger for development. They deal with all types of general insurance and are passionate about providing a professional service with a personal touch. They are going through an exciting time of development making this a superb time to join. In terms of their staff, they require experienced and knowledgeable insurance professionals who enjoy having the opportunity to express themselves and develop. We are seeking an Account Handler to join the organisation, based near Reading. This is a full time permanent post, attracting a salary dependent on experience and qualifications. The company also offer a hybrid working policy with only 2 days being in the office a week. The Role The purpose of the role is to provide a dedicated support to a team of Account Executives and deliver a quality service to new and existing customers. The main duties include Provide appropriate advice on suitable policies and risk management Processing of and negotiating with clients and underwriters on new business and renewals Issuing of relevant documentation, ensuring it is accurate and compliant Assisting in the handling of claims Supporting the Account Executives Providing exceptional service to customers and building strong, long-term relationships The successful candidate must have; Experience in dealing with Commercial Insurance (3 years experience preferred) Excellent administrative skills and background Working knowledge of the current insurance market Excellent customer service skills Proven track record of retention Passion for customer services and professionalism Excellent communication skills Knowledge of FCA, DPA etc. In return you can expect a fun working environment, competitive package and future career opportunities. Elite Staffing Solutions are acting as an Employment Agency on this vacancy.