Job Role: Property Inspector Salary: £29,635 per year Hours: 37.5 Contract type: Permanent Location: Remote traveling to all properties that Julian House manage. Ranging from Bath, Bristol, Exeter, Minehead, Basingstoke, Salisbury and other places in the south west. Additional information: The applicant must have access to their own road worthy vehicle, must be legally able to drive, must obtain business insurance for driving. Must be willing to use their car for work. They will need to undergo a DBS check. About Julian House: Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we re looking for! About the Role: We re looking for a proactive and detail focused Property Inspector to join our Facilities and Health & Safety team. You ll play a key role in helping Julian House maintain safe, high quality, well managed buildings across our property portfolio. With around 140 properties across the South West, ranging from residential homes to hostels, retail shops and offices, this role is central to ensuring every building meets required safety and compliance standards. It s a great fit for someone who enjoys working independently, has a strong eye for detail, and is confident coordinating their own workload while building positive relationships with colleagues, landlords and residents. What you ll be doing: Inspecting properties across the portfolio and producing clear, accurate reports. Ensuring buildings meet safety and compliance standards, escalating risks when needed. Managing your own schedule and attending sites at short notice when required. Inspecting new and outgoing properties, ensuring works are completed on time. Uploading your findings, track actions, and meeting KPI expectations. Working closely with the Maintenance Team and supporting with improvements to systems and staff training. Maintaining positive relationships with internal teams, residents and landlords. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. What we re looking for: Experience working in property management. Knowledge on compliance framework for buildings Ability to work well with people of diverse backgrounds and varied support needs Good planning and organisational skills There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at Julian House charity shop A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work, you ll be doing, you ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Reflective Practice sessions from objective, external facilitators Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don t miss out!
Mar 05, 2026
Full time
Job Role: Property Inspector Salary: £29,635 per year Hours: 37.5 Contract type: Permanent Location: Remote traveling to all properties that Julian House manage. Ranging from Bath, Bristol, Exeter, Minehead, Basingstoke, Salisbury and other places in the south west. Additional information: The applicant must have access to their own road worthy vehicle, must be legally able to drive, must obtain business insurance for driving. Must be willing to use their car for work. They will need to undergo a DBS check. About Julian House: Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we re looking for! About the Role: We re looking for a proactive and detail focused Property Inspector to join our Facilities and Health & Safety team. You ll play a key role in helping Julian House maintain safe, high quality, well managed buildings across our property portfolio. With around 140 properties across the South West, ranging from residential homes to hostels, retail shops and offices, this role is central to ensuring every building meets required safety and compliance standards. It s a great fit for someone who enjoys working independently, has a strong eye for detail, and is confident coordinating their own workload while building positive relationships with colleagues, landlords and residents. What you ll be doing: Inspecting properties across the portfolio and producing clear, accurate reports. Ensuring buildings meet safety and compliance standards, escalating risks when needed. Managing your own schedule and attending sites at short notice when required. Inspecting new and outgoing properties, ensuring works are completed on time. Uploading your findings, track actions, and meeting KPI expectations. Working closely with the Maintenance Team and supporting with improvements to systems and staff training. Maintaining positive relationships with internal teams, residents and landlords. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. What we re looking for: Experience working in property management. Knowledge on compliance framework for buildings Ability to work well with people of diverse backgrounds and varied support needs Good planning and organisational skills There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at Julian House charity shop A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work, you ll be doing, you ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Reflective Practice sessions from objective, external facilitators Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don t miss out!
Job Role: Service Manager Day Centre & Activities Hub Salary: £30,750 per year Hours: 37.5 hours per week Contract type: Fixed term contract until 31st March 2028 Location: Bath Additional information: Participation in an out-of-hours on-call rota, approximately once in every 15 weeks. Standard working days will be Monday to Friday; however, flexibility will be required to work occasional mornings, evenings, and weekends to support the needs of the service. About Julian House: Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we re looking for! About the Role: This is an exciting brand new opportunity for a passionate and dynamic Service Manager to lead our Day Centre and activity programme! This is your chance to make a real impact by shaping a vibrant, inclusive, and supportive environment for the people we work with. In this role, you ll take the lead on coordinating and overseeing the day to day running of the service, as well as supporting our amazing team of support workers and volunteers. No two days will be the same you ll design and deliver creative, engaging, and meaningful activities tailored to the needs, interests, and goals of our clients. You ll also build strong, collaborative relationships with internal teams and external partners, helping to open doors to new opportunities and ensuring our clients receive the very best support. If you re someone who loves bringing people together, creating positive experiences, and driving a service forward, we d love to hear from you! What you ll be doing: Lead a vibrant activity programme: Oversee the delivery of a varied and stimulating timetable of day centre activities, ensuring they are tailored to the needs, interests, and preferences of our clients. Support and guide your team: Provide clear line management support to staff and volunteers, helping them thrive in their roles and deliver the best possible experience for clients. Champion safety and safeguarding: Manage local incidents and safeguarding concerns, ensuring all actions are taken promptly, recorded accurately, communicated with the right people, and followed up appropriately. Be the Health & Safety lead: Act as the service s Health & Safety representative, ensuring the team and all stakeholders follow established safety guidelines and work within a safe environment. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. What we re looking for: Experience working with people who may have complex needs and/or challenging behaviours. Ability to manage teams and/or projects resulting in high quality client service. Knowledge and understanding of the care and support requirements of people experiencing social exclusion. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at Julian House charity shops A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work, you ll be doing, you ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Reflective Practice sessions from objective, external facilitators Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don t miss out!
Mar 01, 2026
Full time
Job Role: Service Manager Day Centre & Activities Hub Salary: £30,750 per year Hours: 37.5 hours per week Contract type: Fixed term contract until 31st March 2028 Location: Bath Additional information: Participation in an out-of-hours on-call rota, approximately once in every 15 weeks. Standard working days will be Monday to Friday; however, flexibility will be required to work occasional mornings, evenings, and weekends to support the needs of the service. About Julian House: Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we re looking for! About the Role: This is an exciting brand new opportunity for a passionate and dynamic Service Manager to lead our Day Centre and activity programme! This is your chance to make a real impact by shaping a vibrant, inclusive, and supportive environment for the people we work with. In this role, you ll take the lead on coordinating and overseeing the day to day running of the service, as well as supporting our amazing team of support workers and volunteers. No two days will be the same you ll design and deliver creative, engaging, and meaningful activities tailored to the needs, interests, and goals of our clients. You ll also build strong, collaborative relationships with internal teams and external partners, helping to open doors to new opportunities and ensuring our clients receive the very best support. If you re someone who loves bringing people together, creating positive experiences, and driving a service forward, we d love to hear from you! What you ll be doing: Lead a vibrant activity programme: Oversee the delivery of a varied and stimulating timetable of day centre activities, ensuring they are tailored to the needs, interests, and preferences of our clients. Support and guide your team: Provide clear line management support to staff and volunteers, helping them thrive in their roles and deliver the best possible experience for clients. Champion safety and safeguarding: Manage local incidents and safeguarding concerns, ensuring all actions are taken promptly, recorded accurately, communicated with the right people, and followed up appropriately. Be the Health & Safety lead: Act as the service s Health & Safety representative, ensuring the team and all stakeholders follow established safety guidelines and work within a safe environment. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. What we re looking for: Experience working with people who may have complex needs and/or challenging behaviours. Ability to manage teams and/or projects resulting in high quality client service. Knowledge and understanding of the care and support requirements of people experiencing social exclusion. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at Julian House charity shops A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work, you ll be doing, you ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Reflective Practice sessions from objective, external facilitators Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don t miss out!
Job Role: Housing Night Concierge (Single Supported Housing) Salary: £19,727.78 per year (full time equivalent £24,988), hourly rate £14.41 per hour Hours: 7.5 hours a day, on a 4 on 4 off rota Contract type: Permanent Location: Bath Additional information: This role includes evening and night shifts as part of a 4 on, 4 off rota. The team are happy to discuss how this schedule will look in practice and can offer some flexibility for the successful candidate. Please note, that the shifts and hours are waking nightshifts that require individuals to be aware and alert. About Julian House: Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we re looking for! About the Role: We re looking for a Housing Night Concierge to be the friendly and reassuring on-site presence across our supported accommodation services (owned or leased by Julian House). You ll play a vital role in ensuring the safety and security of both our buildings and the people within them, helping to create a calm, supportive environment overnight. This role is perfect for someone who s confident working solo, has great attention to detail, and genuinely cares about maintaining positive relationships within the community. Every shift is an opportunity to support vulnerable individuals and be part of something meaningful. What you ll be doing: Be a reassuring on-site presence, ensuring the safety and security of our supported accommodation through the night and weekends. Conduct regular building checks and patrols to monitor safety, maintenance issues, and ensure a calm environment. Monitor any CCTV and respond to any concerns or incidents in line with policies and procedures. Keep a clear and accurate log of events and activities during each shift. Support smooth transitions between shifts by providing details verbal and written handovers. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. What we re looking for: Experience working with people who may have complex needs and/or challenging behaviours. Experience in a similar overnight role is preferred but not required as full training and induction will be provided. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at Julian House charity shop A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work, you ll be doing, you ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Reflective Practice sessions from objective, external facilitators Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don t miss out!
Feb 28, 2026
Full time
Job Role: Housing Night Concierge (Single Supported Housing) Salary: £19,727.78 per year (full time equivalent £24,988), hourly rate £14.41 per hour Hours: 7.5 hours a day, on a 4 on 4 off rota Contract type: Permanent Location: Bath Additional information: This role includes evening and night shifts as part of a 4 on, 4 off rota. The team are happy to discuss how this schedule will look in practice and can offer some flexibility for the successful candidate. Please note, that the shifts and hours are waking nightshifts that require individuals to be aware and alert. About Julian House: Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we re looking for! About the Role: We re looking for a Housing Night Concierge to be the friendly and reassuring on-site presence across our supported accommodation services (owned or leased by Julian House). You ll play a vital role in ensuring the safety and security of both our buildings and the people within them, helping to create a calm, supportive environment overnight. This role is perfect for someone who s confident working solo, has great attention to detail, and genuinely cares about maintaining positive relationships within the community. Every shift is an opportunity to support vulnerable individuals and be part of something meaningful. What you ll be doing: Be a reassuring on-site presence, ensuring the safety and security of our supported accommodation through the night and weekends. Conduct regular building checks and patrols to monitor safety, maintenance issues, and ensure a calm environment. Monitor any CCTV and respond to any concerns or incidents in line with policies and procedures. Keep a clear and accurate log of events and activities during each shift. Support smooth transitions between shifts by providing details verbal and written handovers. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. What we re looking for: Experience working with people who may have complex needs and/or challenging behaviours. Experience in a similar overnight role is preferred but not required as full training and induction will be provided. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at Julian House charity shop A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work, you ll be doing, you ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Reflective Practice sessions from objective, external facilitators Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don t miss out!
Job Role: Fundraising CRM Officer Salary: £16,200 per year (full time equivalent £27,000) Hours: 22.5 hours per week Contract type: Permanent Location: Hybrid Additional information: Flexible remote and hybrid working options available. There is an expectation to attend our Bath office at least once per month. About Julian House: Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we re looking for! About the Role: Are you ready to take the lead in unlocking the full potential of our fundraising data? We re thrilled to introduce a brand-new opportunity: Fundraising CRM Officer . This is your chance to shape the future of how we use data to drive impact and grow income. For the past five years, we ve been using Donorfy CRM to manage supporter relationships but now we re ready to take things to the next level. We know that great data management isn t just about systems; it s about insight, innovation, and strategy. That s where you come in. As our Fundraising CRM Officer, you ll be the go-to expert for all things Donorfy. You ll work hand-in-hand with our Fundraising Team to turn data into action spotting trends, improving processes, and finding smarter ways to engage supporters. Your expertise will help us uncover opportunities, streamline workflows, and ultimately make a bigger difference. If you love working with fundraising data, thrive on problem-solving, and want to play a pivotal role in shaping how we grow, this is the role for you. Responsibilities include: Keep our data in top shape Take ownership of day-to-day CRM housekeeping, ensuring everything is accurate, up-to-date, and fully compliant. Connect the dots Manage and maintain integrations between Donorfy and key platforms like Mailchimp, Stripe, and Eventbrite, making sure everything runs smoothly. Turn data into insight Build dynamic lists, dashboards, and reports that empower the Fundraising Team to track performance and make informed decisions. Enable the team Deliver training and ongoing support so colleagues can confidently use Donorfy for their day-to-day activities and campaigns. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. Qualifications / Requirements: Knowledge and experience of managing fundraising data. Understanding of technology relevant to fundraising data management. Ability to build relationships with stakeholders and colleagues whilst supporting in a hybrid context. Knowledge of GDPR law, including upcoming changes to soft opt-ins and how this would impact our approach to data management. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at Julian House charity shop A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work you ll be doing, you ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don t miss out!
Feb 28, 2026
Full time
Job Role: Fundraising CRM Officer Salary: £16,200 per year (full time equivalent £27,000) Hours: 22.5 hours per week Contract type: Permanent Location: Hybrid Additional information: Flexible remote and hybrid working options available. There is an expectation to attend our Bath office at least once per month. About Julian House: Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we re looking for! About the Role: Are you ready to take the lead in unlocking the full potential of our fundraising data? We re thrilled to introduce a brand-new opportunity: Fundraising CRM Officer . This is your chance to shape the future of how we use data to drive impact and grow income. For the past five years, we ve been using Donorfy CRM to manage supporter relationships but now we re ready to take things to the next level. We know that great data management isn t just about systems; it s about insight, innovation, and strategy. That s where you come in. As our Fundraising CRM Officer, you ll be the go-to expert for all things Donorfy. You ll work hand-in-hand with our Fundraising Team to turn data into action spotting trends, improving processes, and finding smarter ways to engage supporters. Your expertise will help us uncover opportunities, streamline workflows, and ultimately make a bigger difference. If you love working with fundraising data, thrive on problem-solving, and want to play a pivotal role in shaping how we grow, this is the role for you. Responsibilities include: Keep our data in top shape Take ownership of day-to-day CRM housekeeping, ensuring everything is accurate, up-to-date, and fully compliant. Connect the dots Manage and maintain integrations between Donorfy and key platforms like Mailchimp, Stripe, and Eventbrite, making sure everything runs smoothly. Turn data into insight Build dynamic lists, dashboards, and reports that empower the Fundraising Team to track performance and make informed decisions. Enable the team Deliver training and ongoing support so colleagues can confidently use Donorfy for their day-to-day activities and campaigns. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. Qualifications / Requirements: Knowledge and experience of managing fundraising data. Understanding of technology relevant to fundraising data management. Ability to build relationships with stakeholders and colleagues whilst supporting in a hybrid context. Knowledge of GDPR law, including upcoming changes to soft opt-ins and how this would impact our approach to data management. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at Julian House charity shop A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work you ll be doing, you ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don t miss out!
