CUSTOMER SERVICE & SALES ENGINEER Location: Leeds Salary: £30k-£35k + up to 15% annual bonus We are supporting a leading distributor of plastic piping systems and water infrastructure solutions in their search for a Customer Service & Sales Engineer. The business supplies innovative products and technical expertise across multiple industries, delivering high-quality solutions and exceptional customer support. This is an excellent opportunity for a commercially minded and customer-focused professional to play a key role in supporting customer growth, retention and sales performance within a collaborative and supportive environment. The Role: As Customer Service & Sales Engineer, you will be responsible for: Customer Relationship Management Handling inbound and outbound customer calls while building strong, long-term customer relationships. Sales Support & Growth Proactively following up quotations and identifying opportunities to convert enquiries into profitable business. Quotation & Order Processing Preparing and processing customer quotations and orders accurately and efficiently. Customer Service Excellence Resolving customer queries professionally and ensuring a high level of customer satisfaction. Stock & Delivery Coordination Checking stock availability, lead times and delivery options while communicating updates clearly to customers. Proactive Sales Activity Identifying upselling and cross-selling opportunities to support sales growth. Cross-Functional Collaboration Working closely with sales, warehouse, logistics and finance teams to ensure smooth order fulfilment. Systems & Administration Maintaining accurate customer and sales records within ERP and CRM systems. Continuous Improvement Supporting improvements to processes and contributing positively to team culture. What We re Looking For: 2 3+ years experience within industrial sales, technical B2B sales or sales administration. Confident communication skills with the ability to build strong customer relationships. Comfortable making outbound calls and proactively engaging with customers. Strong organisational skills and attention to detail. Commercially minded with a proactive sales approach. Ability to manage multiple priorities in a fast-paced environment. Strong teamwork and collaboration skills. Experience using ERP systems, Microsoft Office and digital business tools. Desirable: Experience within industrial products, technical solutions or wholesale environments. Knowledge of piping systems, water infrastructure products or technical distribution industries.
May 15, 2026
Full time
CUSTOMER SERVICE & SALES ENGINEER Location: Leeds Salary: £30k-£35k + up to 15% annual bonus We are supporting a leading distributor of plastic piping systems and water infrastructure solutions in their search for a Customer Service & Sales Engineer. The business supplies innovative products and technical expertise across multiple industries, delivering high-quality solutions and exceptional customer support. This is an excellent opportunity for a commercially minded and customer-focused professional to play a key role in supporting customer growth, retention and sales performance within a collaborative and supportive environment. The Role: As Customer Service & Sales Engineer, you will be responsible for: Customer Relationship Management Handling inbound and outbound customer calls while building strong, long-term customer relationships. Sales Support & Growth Proactively following up quotations and identifying opportunities to convert enquiries into profitable business. Quotation & Order Processing Preparing and processing customer quotations and orders accurately and efficiently. Customer Service Excellence Resolving customer queries professionally and ensuring a high level of customer satisfaction. Stock & Delivery Coordination Checking stock availability, lead times and delivery options while communicating updates clearly to customers. Proactive Sales Activity Identifying upselling and cross-selling opportunities to support sales growth. Cross-Functional Collaboration Working closely with sales, warehouse, logistics and finance teams to ensure smooth order fulfilment. Systems & Administration Maintaining accurate customer and sales records within ERP and CRM systems. Continuous Improvement Supporting improvements to processes and contributing positively to team culture. What We re Looking For: 2 3+ years experience within industrial sales, technical B2B sales or sales administration. Confident communication skills with the ability to build strong customer relationships. Comfortable making outbound calls and proactively engaging with customers. Strong organisational skills and attention to detail. Commercially minded with a proactive sales approach. Ability to manage multiple priorities in a fast-paced environment. Strong teamwork and collaboration skills. Experience using ERP systems, Microsoft Office and digital business tools. Desirable: Experience within industrial products, technical solutions or wholesale environments. Knowledge of piping systems, water infrastructure products or technical distribution industries.
We are working with a global Software, Systems & Engineering company in the Defence Sector, supporting them with appointing a Systems Engineer who will play a key role in the delivery of the necessary integration, test, evaluation, and acceptance activities across all phases of the equipment lifecycle to support the development and delivery of operationally effective Combat System capability. Day-to-day, you will operate within a team of engineers to deliver the NCSISS (Naval Combat Systems Integration Support Service) contract. You will be required to conduct integration and testing as directed by the team s Senior Combat System. Salary: £45-55k per annum + benefits Location: Portsdown Hill (Portsmouth) - hybrid (3 days per week onsite; 2 days WFH) Working hours : 37 per week Duration : perm, full time Requirements: sole Uk nationals living and working in the UK for the past 5 years Your responsibilities will include: Executing key systems engineering activities on significant projects Engaging with external and internal stakeholders to ensure customer and business needs are satisfied and issues are mitigated Directing technical documentation in support of work carried out Delivering work and reporting on progress to project leads and customers Conducting sea trials on Royal Navy Ships, including potentially overseas Essential experience of the Combat System Engineer: Relevant experience in an aligned engineering field Proven experience on Naval Combat Systems or Radar, Sonar, C2 or Weapons Experience in Test & Evaluation or Integration Essential qualifications for the Combat System Engineer: Honours Degree in Engineering, Physics or similar. HNC/D Level qualification is acceptable if accompanied with appropriate experience We value difference and we don t have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. Benefits Matched contribution pension scheme, with life assurance Generous holiday allowance, with the option to purchase additional days Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme Volunteering Opportunities - helping charities and local community
May 14, 2026
Full time
We are working with a global Software, Systems & Engineering company in the Defence Sector, supporting them with appointing a Systems Engineer who will play a key role in the delivery of the necessary integration, test, evaluation, and acceptance activities across all phases of the equipment lifecycle to support the development and delivery of operationally effective Combat System capability. Day-to-day, you will operate within a team of engineers to deliver the NCSISS (Naval Combat Systems Integration Support Service) contract. You will be required to conduct integration and testing as directed by the team s Senior Combat System. Salary: £45-55k per annum + benefits Location: Portsdown Hill (Portsmouth) - hybrid (3 days per week onsite; 2 days WFH) Working hours : 37 per week Duration : perm, full time Requirements: sole Uk nationals living and working in the UK for the past 5 years Your responsibilities will include: Executing key systems engineering activities on significant projects Engaging with external and internal stakeholders to ensure customer and business needs are satisfied and issues are mitigated Directing technical documentation in support of work carried out Delivering work and reporting on progress to project leads and customers Conducting sea trials on Royal Navy Ships, including potentially overseas Essential experience of the Combat System Engineer: Relevant experience in an aligned engineering field Proven experience on Naval Combat Systems or Radar, Sonar, C2 or Weapons Experience in Test & Evaluation or Integration Essential qualifications for the Combat System Engineer: Honours Degree in Engineering, Physics or similar. HNC/D Level qualification is acceptable if accompanied with appropriate experience We value difference and we don t have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. Benefits Matched contribution pension scheme, with life assurance Generous holiday allowance, with the option to purchase additional days Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme Volunteering Opportunities - helping charities and local community
