Response Personnel Ltd

New Product Introduction (NPI) Engineer Location: Send, Woking, Surrey Salary: 40,000 per annum + production bonus Permanent About the Role: Working within the Design Department and based at our client's Head Office in Woking, the New Product Introduction (NPI) Project Manager is responsible for planning, coordinating and driving the successful delivery of new product development and introduction projects from initial concept through to production launch. The role of NPI Engineer will establish and maintain effective project management processes, controls and reporting to ensure projects are delivered to agreed timescales, budgets, quality standards and technical requirements. The NPI Project Manager will coordinate and drive cross-functional activities across the business, ensuring that key milestones, dependencies, risks and actions are clearly identified, managed and communicated. The role will act as a central point of coordination for NPI projects, providing clear visibility of project status, identifying potential issues and driving timely resolution of risks, decisions and actions across all relevant departments. The role reports to the Head of Design. What you will be doing: Project Planning & New Product Introduction (NPI) Responsibilities: In conjunction with the Head of Design, develop and establish project plans for new products, product enhancements and collaborative development programmes, defining key milestones, deliverables, dependencies, resources and timescales. Support the delivery of other projects across the wider group, including: Working with the Technology Exploitation Department (TED) to develop and manage customer-specific project plans. Managing project activities associated with externally sourced products as part of the Sourced Products programme. Lead and drive projects through the NPI process, ensuring that activities, milestones, dependencies, risks and actions are actively managed and that projects remain on track to agreed objectives. The current five-phase NPI process is managed and supported through the Wrike platform. Maintain accurate, live project plans and provide clear and timely project reporting to the Board of Directors, including progress against key milestones, significant risks, issues, dependencies and required decisions. Establish and maintain effective project governance, including: Organising and leading NPI and project review meetings. Facilitating regular project risk reviews and ensuring appropriate mitigation actions are identified and tracked. Coordinating key-stage/gate reviews and ensuring project plans are updated to reflect agreed decisions and actions. Maintaining relevant NPI project documentation and ensuring appropriate version control and availability of project information. Recording and tracking actions arising from project meetings, ensuring owners and target dates are clearly defined and followed through. Coordinating prototype and pilot build purchasing plans in conjunction with the Purchasing Department. Proactively identify risks, issues, resource constraints and dependencies that may impact project delivery, and drive their resolution through the appropriate stakeholders. Escalate significant project risks, issues and delays to the Head of Design, Project Board or other appropriate stakeholders, ensuring that timely decisions and corrective actions are taken. Other Responsibilities: Plan and coordinate the manufacture of prototypes, both in-house and through external suppliers, ensuring prototype requirements are aligned with project milestones and priorities. Coordinate workload and priorities with Toolroom resource. Work closely with the Machine Shop Manager to agree manufacturing priorities and resolve capacity or scheduling constraints. Coordinate with external prototype suppliers where required, ensuring agreed deliverables and timescales are maintained. Through the embedded Purchaser in the Design Department, establish external supplier lead times and any impact this may have on the critical path. Coordinate the management and availability of software, firmware and kit list documentation, ensuring the correct information is maintained and accessible to relevant project stakeholders. Work alongside an embedded Purchaser to establish and monitor external supplier lead times. Co-ordinate and support the maintenance of Bills of Materials (BOMs). Coordinate and support prototype test and verification activities. Coordinate and support CE approval activities. Triage and coordinate enquiries from stakeholders, ensuring enquiries are directed to the appropriate resource and that responses are provided within agreed timescales. Periodically support internal and external new product demonstrations, product launches and trade shows as required. This is not an exhaustive list of responsibilities. Additional duties may be assigned as required to meet the needs of the business. What our client is looking for: Experience managing multiple projects concurrently, from initial concept through to manufacturing release and product launch. Strong project planning and control skills, establishing and maintaining project plans, milestones, dependencies, critical paths and deliverables. Proactive approach to project management, with the ability to identify potential delays, risks and issues early and take appropriate action to maintain project progress. Strong cross-functional coordination skills, bringing together Engineering, Manufacturing, Purchasing, Quality, Sales, Product Management and other stakeholders to achieve common project objectives. Identification, assessment and communication of project risks, establishing appropriate mitigation actions and ensuring ownership is clearly assigned. Excellent organisational and prioritisation skills, managing priorities and maintaining attention to detail across multiple projects. Clear, concise and confident communication skills, with the ability to communicate effectively with technical and non-technical stakeholders at all levels, including senior management. Proficient use of project and work management software. Experience with Wrike or similar platforms would be preferred. Strong IT skills, including Microsoft Office applications. Experience using MRP and/or ERP systems, with an understanding of how these systems support product development, purchasing, manufacturing and production planning. A continuous improvement mindset, with the ability to identify opportunities to improve NPI processes, project controls and cross-functional ways of working. Awareness of statutory and regulatory approval requirements, including CE marking and associated processes. Training will be provided where required. Ability to work effectively in a technical engineering environment and to understand, interpret and communicate project information without necessarily being the technical subject matter expert. This is an established role within the business and is available due to the previous postholder progressing to a new opportunity within the organisation. The successful candidate will inherit an established NPI project management framework and will be expected to take ownership of the existing project portfolio while continuing to develop and improve the processes, systems and ways of working that support successful new product introduction. This provides an opportunity to build on an established foundation while making a meaningful contribution to the continued improvement of the company's NPI capability and project delivery. What you will be getting: This is a full time, permanent position, 40 hours per week, and the standard staff working hours are applicable - Monday to Friday 8:00am - 4:30pm with a half hour lunch break, with flexibility on the start and finish times in line with the company's core working hours policy. The salary for this position is 40,000 per annum; Additional production bonus, linked to the value of goods invoiced from the UK factory base; Aviva private pension scheme, in line with Government legislation and guidelines. Currently 5% employee contribution and 3% employer contribution; 24 days holiday per annum (plus additional Bank Holidays); Benefits available on successful completion of a 6 month probationary period: BUPA private medical insurance with minimal monthly contributions; Simply Health Optimise Plus Plan, non-contributory cash back plan for claiming monies back for treatments; Group Life insurance (Death in Service scheme) equivalent to 2 years' basic salary to next of kin; Sickness absence pay; Cycle to Work scheme; Administration of government childcare vouchers; Multi-cultural feast day celebrations and charitable opportunities; Excellent staff facilities: Free on-site parking, including access to EV car charging points; Transport to and from the local station; Free membership of an on-site gym; Free weekly on-site yoga sessions with a celebrated local yogini; Free weekly on-site boxercise sessions with an experienced martial artist & instructor. NPI Manager / NPI Engineer / NPI Engineer / new Product Introduction

Digital Marketing Specialist Contract until 31 December 2027 initially, with potential for extension 35 Hours per week, Monday - Friday 09:00-17:00 Milton Keynes, Hybrid - 3 days on site 2 days from home 19.23- 21.98 ( 35,000 - 40,000) The opportunity An exciting opportunity has arisen for an experienced and commercially minded Digital Marketing Specialist to join a leading premium automotive organisation. Reporting to the Head of Marketing - Media, you will play a key role in supporting the planning, delivery and optimisation of high-profile national marketing campaigns. This is an excellent opportunity for someone with a strong understanding of paid media, broadcast advertising and integrated media campaigns. You will work across a variety of channels, helping to deliver impactful brand campaigns, support key product launches and drive customer engagement and sales opportunities. This role requires practical experience of paid media and broadcast campaigns. We are particularly interested in candidates who understand media planning, buying and campaign performance, rather than those whose experience is primarily organic social media or content creation. Key responsibilities Support the planning, development and delivery of integrated national media campaigns across digital, paid social, broadcast, video-on-demand (VOD), outdoor and experiential channels. Work closely with media agencies, creative agencies and external partners to deliver impactful campaigns aligned with brand and commercial objectives. Support paid media planning and execution, ensuring campaigns are targeted effectively and budgets are used efficiently. Contribute to the delivery of key product launches and brand campaigns. Monitor campaign performance, analysing key metrics and providing recommendations to improve effectiveness, reach and return on investment. Use analytics, reporting dashboards and performance data to identify insights and optimise campaigns. Work collaboratively with internal stakeholders across Product, Sales, PR and Marketing. Ensure brand consistency and make effective use of centrally supplied creative assets. Prepare campaign reports, presentations and performance updates for senior stakeholders. Support media budget management, including purchase orders, invoice processing, accruals and financial administration. Keep up to date with developments in paid media, broadcast advertising, digital platforms and emerging media opportunities. Skills and experience required Essential experience: Proven experience in digital marketing, media planning or campaign management. Strong practical understanding of paid media, including paid digital advertising and paid social campaigns. Experience working with broadcast media, television advertising and/or video-on-demand (VOD) campaigns. Understanding of media planning, media buying, audience targeting and campaign delivery. Experience working with media agencies, creative agencies and external partners. Strong analytical skills, with experience measuring campaign performance and reporting on ROI. Understanding of the customer journey and how different media channels work together. Excellent organisation and project management skills. Strong communication and presentation skills. Desirable experience: Experience within the automotive, luxury or premium consumer goods sector. Experience supporting national brand campaigns and major product launches. Knowledge of media budgets, purchase orders, invoices and financial administration. Experience using campaign analytics and reporting platforms. The ideal candidate The ideal candidate will be a commercially aware marketer who understands how paid media works across multiple channels and can confidently support the delivery of large-scale marketing campaigns. You will be comfortable working with media agencies, interpreting campaign data, managing multiple projects and contributing to strategic media decisions. You will be proactive, analytical, detail-oriented and able to thrive in a fast-paced marketing environment. Candidates with experience across paid media and broadcast advertising are strongly encouraged to apply. Experience limited to organic social media management or content creation will not be sufficient for this position. Response Personnel, an independently owned company and experts in recruitment since 1997. Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Engineering sectors. For information on other roles, we have available please call (phone number removed) for further details.

Lead Generation Retail Specialist Location: Hybrid 3 days WFH 2 days onsite in Milton Keynes Rate: 14.77 per hour Duration: 12-month temporary contract - with review to extend Hours: Weekly rotating shifts, 9am - 5:30pm / 11am - 7:30pm Are you a confident communicator with a passion for delivering outstanding customer experiences? Do you enjoy engaging with customers, identifying opportunities, and working towards achievable sales targets in a regulated environment? We're recruiting on behalf of a leading organisation for a Lead Generation Retail Specialist to join a high-performing customer engagement team. The Role As a Lead Generation Retail Specialist, you'll be the first point of contact for prospective and existing customers, engaging with them through outbound calls and live chat. Your role will be to understand customer needs, provide helpful guidance, and generate high-quality sales leads for a nationwide retail network. Working within FCA and GDPR regulations, you'll deliver a consultative customer experience while contributing to ambitious lead generation targets. Key Responsibilities Contact prospective and existing customers via outbound telephone and live chat. Build rapport quickly and identify customer requirements. Generate quality sales leads for the retailer network. Provide accurate information on vehicles, products and available offers. Ensure all customer interactions comply with FCA and GDPR requirements. Maintain accurate customer records and lead information. Deliver a consistently high standard of customer service and quality. Build strong relationships with internal stakeholders and the retailer network. About You We're looking for someone who has: Previous experience in a sales, customer service or lead generation role. Excellent communication and relationship-building skills. Confidence working towards performance and conversion targets. Strong attention to detail and a commitment to compliance. The ability to work independently while contributing to a collaborative team. Experience in a regulated sales environment (desirable). Knowledge of the automotive industry (desirable but not essential). What's on Offer? Opportunity to join a well-established and respected organisation within the automotive sector. Full training and ongoing development. Supportive team environment. Career progression opportunities. Competitive salary and comprehensive benefits package. If you're customer-focused, commercially minded, and enjoy turning conversations into opportunities, we'd love to hear from you. Response Personnel, an independently owned company and experts in recruitment since 1997. Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Engineering sectors. For information on other roles, we have available please call (phone number removed) for further details.

Finance Team Leader Location: St Albans, Hertfordshire (Hybrid) Salary: 38,000 - 40,000 per annum Hours: Full-time, 9am - 5:30pm Contract: Permanent Response Personnel are currently recruiting for a Finance Team Leader to join a growing and well-established business based in St Albans. This is an excellent opportunity for an experienced finance professional to take ownership of the day-to-day transactional finance function, providing guidance and support to colleagues while working closely with senior finance management. The successful candidate will have a strong hands-on finance background, excellent attention to detail and the confidence to take responsibility for financial processes, reporting and reconciliations. This role offers a varied workload, combining transactional finance with financial analysis and opportunities to improve processes and controls. Key Responsibilities Take ownership of the day-to-day transactional finance function, ensuring processes are completed accurately and to deadline. Act as the main point of contact for finance queries, supporting colleagues with complex transactions and technical questions. Oversee purchase ledger, sales ledger and banking activities. Prepare weekly and monthly payment runs, ensuring appropriate controls are followed. Carry out bank and general ledger reconciliations, investigating and resolving discrepancies. Support credit control activities, including escalated accounts and complex cases. Assist with month-end procedures, ensuring transactions are posted accurately and on time. Produce financial reports and analysis, including aged debt, cash flow and ledger summaries. Monitor financial information, identify trends and highlight potential risks or discrepancies. Champion the effective use of Xero and support colleagues with system queries and best practice. Identify and implement improvements to financial processes and controls. Maintain accurate, audit-ready financial records and assist with year-end audit preparation. The Ideal Candidate Proven experience in a senior finance role, with the ability to take ownership of a finance function and support colleagues. Strong working knowledge of purchase ledger, sales ledger, credit control and bank reconciliations. Confident using Xero in a commercial environment. Intermediate to advanced Excel skills, including pivot tables, VLOOKUP and SUMIFS. Experience producing financial reports and analysing financial data. AAT qualified or equivalent, or qualified by experience. Understanding of basic VAT rules and their application. Excellent attention to detail and a high level of accuracy. Strong communication skills and the ability to explain financial information clearly. Ability to work independently, manage competing priorities and meet deadlines. Experience supporting month-end procedures and working within an IT services, managed services or technology business would be advantageous. Familiarity with ConnectWise or similar billing software would also be beneficial, although training is available. What's on Offer? Competitive salary of 38,000 - 40,000 per annum. Hybrid working arrangement. Permanent, full-time opportunity. A varied role combining transactional finance, reporting and analysis. The opportunity to take ownership of finance processes and contribute to continuous improvement. A supportive working environment within a growing business. If you are an experienced finance professional looking for your next step and have the skills to lead day-to-day finance operations while supporting a wider finance team, we would love to hear from you. Response Personnel, an independently owned company and experts in recruitment since 1997. Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Engineering sectors. For information on other roles, we have available please call (phone number removed) for further details.