The Guinness Partnership

JOB DESCRIPTION The Guinness Partnership are seeking a mission-driven Independent Living Manager to manage our housing support services across Manchester and Cheshire. Reporting to the Head of Independent Living, you will be responsible for overseeing and monitoring the delivery of intensive housing management services for older people, whilst managing a team of Independent Living Advisors working on site. You will be part of a team with other Independent Living Managers who fulfil the same role in locations across the UK. Flexibility is key, as we require someone comfortable with agile working, able to travel between various schemes across the North West. Key responsibilities Team management: You will manage and develop a team of Independent Living Advisors, ensuring they provide a high-quality, responsive and person-centred service that meets the needs of our residents. Performance & reporting: You will monitor the service against key performance indicators & produce monthly written progress reports. Team development: You will train and develop a strong staff team, motivating them to embrace the Guinness service style and manage any performance issues as required. Stakeholder engagement : You will work closely with key agencies and local businesses to positively promote the aims of the service and encourage support from partners in the community where appropriate. Resident satisfaction : You will be a great relationship builder to ensure our residents receive the best service possible. Planning and prioritising : No two days are ever the same, and you will have a busy schedule, so good time management is essential. Essential criteria A full UK driving licence and access to your own vehicle. Demonstrates a sensitive and supportive approach to vulnerable people. Ability to work successfully with a diverse range of customers and partner agencies. Commitment to, and a good understanding of, services that enable people with support needs to live as independently as possible. Good communication skills, including interpersonal, written and computer literacy. If you re interested in joining us and would like to apply for this role, please review the role profile to view the key responsibilities and to ensure you meet the essential criteria. Interviews will take place in person at our Oldham office during the week commencing 6th July. Please note: This position will require a basic DBS check, which will be paid for by The Guinness Partnership. TGPCVL

JOB DESCRIPTION About the apprenticeship We have an exciting opportunity for an Apprentice Joiner in our North-West team, covering Oldham and the surrounding areas of Greater Manchester. The Apprenticeship Programme at The Guinness Partnership provides a blend of hands-on experience and structured learning, designed to help you build a solid foundation in your chosen trade. The apprenticeship is expected to last 24 months, during which time you will work towards achieving a Carpentry & Joinery Level 2 qualification. You will work 39 hours per week, which includes dedicated learning time at your college to support your development and the successful completion of the apprenticeship. Your working hours will be Monday to Thursday 8:00am - 4:30pm and Friday 8:00am - 3:30pm. Throughout your apprenticeship, you will be supported by a dedicated mentor who will provide guidance, coaching, and development support to help you succeed. What we are looking for We are looking for enthusiastic and committed individuals with good practical skills and a genuine interest in their chosen trade. You should enjoy working as part of a team, bring a proactive and positive approach, and have effective communication skills, along with a willingness to learn and a passion for delivering excellent service to our residents. To succeed in this role, you will need to demonstrate a strong commitment to your own personal development and career progression. The college/training provider will be based at Oldham College, OL96AA; please ensure you are able to travel to and from this location reliably. Salary The salary is dependent on age and is above government recommendations for the National Minimum Wage and the Living Wage: Under 18: 17,094 per annum (Year 1) 18-20: 23,184 per annum (Year 1) 21 and over: 25,895 per annum (Years 1 - 3) Desirable qualifications GCSE Maths and English at Level 4 or above (or equivalent functional skills), or a willingness to achieve these with support during the apprenticeship. For candidates who are part-qualified, the contract duration will be adjusted to reflect the remaining length of the apprenticeship. This position will require a basic DBS check which will be paid for by The Guinness Partnership. TGPCVL

JOB DESCRIPTION About the Role We have an opportunity for an Estate Assistant to join our team on a permanent, full-time basis covering our sites in Brixton and the surrounding area. You will be responsible for providing a high-quality grounds maintenance, gardening and cleaning service, ensuring compliance with agreed standards, specifications, and timescales. This will include cleaning internal communal areas and keeping external spaces well maintained. You will be expected to represent Guinness on site, building positive relationships with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts. What we are looking for We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant with a background in cleaning and grounds maintenance, but you will also bring confident customer service skills with a positive and helpful approach to supporting residents and the wider Guinness team. You will be able to demonstrate these essential skills: Proven professional experience of delivering grounds maintenance across a variety of sites and garden types. Experience and knowledge of lawn, shrub, and plant care. Proven experience of achieving high levels of customer satisfaction. Ability to carry out physical tasks within Health & Safety guidelines. Ability to work effectively within a team and without high levels of supervision. Able to demonstrate Guinness Behaviours. Knowledge of Health & Safety legislation, including COSHH and PPE. Full manual UK driving license. If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. TGPCVL

JOB DESCRIPTION The Estates Team play a key role in delivering a great resident experience. They work hard to provide high-quality estate services, covering mainly gardening, grounds maintenance and cleaning. We have an opportunity for an Estate Assistant to join our dedicated team, working across Crawley and surrounding areas on a full-time, permanent basis. In this role, you will carry out high-quality gardening, grounds maintenance, and the cleaning of internal communal areas. You will ensure all work meets the agreed standards, helping to keep our outdoor spaces tidy, welcoming and well cared for. As the on-site representative for Guinness, you will build positive relationships with residents, colleagues, and contractors. You will also report responsive repairs, fly-tipping, graffiti, and any safeguarding concerns to help us maintain safe, attractive communities. What we are looking for We are a resident-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant or Ground Maintenance Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate: Proven professional experience of delivering grounds maintenance across a variety of sites and garden types. Experience and knowledge of lawn, shrub and plant care. Proven experience of achieving high levels of customer satisfaction. Ability to carry out physical tasks within Health & Safety guidelines. Ability to work effectively within a team and without high levels of supervision. Knowledge of Health & Safety legislation, Including COSHH and PPE. If this sounds like the role you are looking for, we would like to hear from you. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. TGPCVL

JOB DESCRIPTION About the role We have a new opportunity for a Litigation Officer to join The Guinness Partnership on a full time, 35 hours per week, permanent basis. We operate a hybrid working pattern, where you will work 3 days per week in the office, and 2 days remotely. As a Litigation Officer you will play a vital role in resolving disputes and ensuring optimum outcomes for our residents and Guinness. What we are looking for You will handle a caseload of housing related litigation matters, in particular, rent arears, so excellent communication skills and great attention to detail are essential. You will also have an up to date understanding of housing and tenancy laws in order to manage your caseload effectively. This is a fantastic opportunity for someone looking to showcase their problem-solving skills in a climate of legislative change whilst dealing with challenging situations. You will also be able to demonstrate these essential skills: In depth and up to date understanding of relevant housing and tenancy laws. Excellent organisational skills and the ability to manage a caseload of rent arrears cases. Strong resource and time management, and the ability to prioritise. Proven problem-solving and decision-making skills. Resilient and able to deal with challenging situations and deliver sustainable outcomes. Desirable skills: Litigation qualification e.g. Level 3 certificate in law and practice. Experience of working in the housing or property sector. Knowledge of regulatory legislation for social housing. Essential Qualifications: Level 2 (C+ or 9-4 GCSE or equivalent) in English or Maths. Desirable Qualifications: Litigation qualification e.g. Level 3 certificate in law and practice. If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. TGPCVL

JOB DESCRIPTION The Estates Team play a key role in delivering a great resident experience. They work hard to provide high-quality estate services, covering mainlygardening and grounds maintenance. We have an opportunity for an Estate Assistant to join our dedicated team, working across Aylesbury and surrounding areas on a full-time, permanent basis. In this role, you will carry out high-quality gardening, grounds maintenance, and the cleaning of internal communal areas. You will ensure all work meets the agreed standards, helping to keep our outdoor spaces tidy, welcoming and well cared for. As the on-site representative for Guinness, you will build positive relationships with residents, colleagues, and contractors. You will also report responsive repairs, fly-tipping, graffiti, and any safeguarding concerns to help us maintain safe, attractive communities. What we are looking for We are a resident-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant or Ground Maintenance Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate: Proven professional experience of delivering grounds maintenance across a variety of sites and garden types. Experience and knowledge of lawn, shrub and plant care. Proven experience of achieving high levels of customer satisfaction. Ability to carry out physical tasks within Health & Safety guidelines. Ability to work effectively within a team and without high levels of supervision. Knowledge of Health & Safety legislation, Including COSHH and PPE. If this sounds like the role you are looking for, we would like to hear from you. TGPCVL

JOB DESCRIPTION About Us Guinness Property provides repairs and maintenance services to The Guinness Partnership. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure that our residents' homes are safe and maintained to a high standard. About the role We are looking for a Multi Skilled Joiner to join our Bristol team, delivering responsive repairs and general multi-skilled work. This is a permanent role, working 39 hours per week. The role includes participation in an out-of-hours callout rota, which comes with an additional payment. To ensure timely access to our residents, the successful candidate must live within the Bristol and Bath area. A full UK driving licence is essential. A basic DBS check is required, which will be paid for by The Guinness Partnership. Essential requirements of the role You must be able to demonstrate competence within your primary trade, with the ability to carry out various multi-trade tasks such as basic plumbing, tiling, joinery, groundwork, mould washes/treatment and flooring installation. Experience of working in a customer-focused environment, ideally within the social housing sector, with a consistent track record of delivering high quality service. Proven ability to work methodically, achieve targets, follow agreed procedures and accurately record information. Ability to work with minimal supervision, demonstrating organisational and time management skills. Ability to carry out physical tasks and apply products that remove and treat damp and mould, in accordance with Health and Safety guidelines. Ability to operate safely, considering any environmental circumstances and possible risks. Essential Qualifications: NVQ Level 3 (City & Guilds) Trade Qualification or an equivalent recognised competency in the primary trade. TGPCVL

JOB DESCRIPTION Our Independent Living teams support older people living in their own homes by providing a friendly housing management service. We are excited to offer a new opportunity for an Independent Living Advisor to join our team in Devon. This is a full-time permanent role working 35 hours per week. It would be ideal for someone passionate about supporting older adults to maintain their independence and wellbeing. Reporting to the Independent Living Manager, you will provide housing management services to residents in our sheltered housing schemes. Your responsibilities will include building strong relationships with residents, supporting new residents during viewings and move-ins, and helping them understand their tenancy rights and responsibilities. You will also assist customers in accessing housing benefit support or financial advice, and make referrals for assistive technology, aids, and adaptations that promote independent living. Regular site inspections and health & safety checks will be part of your routine, along with monitoring contractor performance to ensure high standards are maintained. You will primarily cover Exeter schemes; however, flexibility is essential as you will be required to provide cover in schemes in Mid-Devon, West-Devon and Teignbridge when needed. A full UK driving licence and access to your own vehicle is essential. Expenses are paid for business miles (45 pence per mile). What we are looking for Experience working with older adults, promoting independence and community spirit Strong commitment to Equality and Diversity Adaptable communication skills, especially when explaining technical information Solid administrative and numeracy skills Ability to work independently and as part of a team Excellent verbal and written communication Proficiency in Microsoft Office Full UK driving licence and access to a vehicle To find out more, please review the role profile to view all the key responsibilities. Job profile: (url removed) This position will require a basic DBS check, which will be paid for by The Guinness Partnership. Please apply with a CV and covering letter, letting us know how you meet the essential criteria. REEDTGP TGPCVL

JOB DESCRIPTION Our Extra Care schemes support older people living in their own homes by providing a warm and friendly housing management service. We have a permanent opportunity for an Extra Care Scheme Manager to join our team in Castle Ham Lodge, Okehampton, working 35 hours per week, Monday to Friday. As an Extra Care Scheme Manager, you will be responsible for delivering an effective housing management service to residents. You will provide high-quality, person-centred housing support that enhances residents quality of life, promotes independence and sustains a vibrant, safe, and inclusive community. You will manage all day-to-day operations of the scheme, including the overall Health and Safety, line management of scheme staff, oversight of tenancy and leasehold matters, and maintenance of professional standards of service delivery. Working closely with residents, internal teams, Social Services, the on-site Care Team, and external agencies, you will ensure that residents receive appropriate support, have choice and control, and live in an environment that meets their physical, mental, and emotional needs. Travel will be required as a part of this role, so you will need a full UK driving licence and access to your own car. Skills and experience Essential A sensitive and supportive approach to vulnerable residents, maintaining dignity and self-respect at all times. Experience managing a service that provides care and support to older people, with a focus on service improvement and consultation with residents. Experience managing budgets and understanding commercial data. Knowledge of welfare benefits and experience handling harassment and nuisance. Ability to work independently, make decisions within established systems and policies, and use digital technology confidently. Strong verbal and written communication skills, with the ability to produce clear reports. Understanding of current issues relating to social housing, care for older people, and the ageing process, with empathy for residents needs and appropriate use of manual handling techniques. Desirable Housing management experience. Experience managing specialist rented housing. Knowledge of basic maintenance and related matters, and experience managing Health and Safety in a residential environment. Please apply with a CV and personal statement, providing examples of how your skills and experience meet the essential criteria detailed in the role profile. Interviews will be held on Microsoft Teams, week commencing the 6 th July. TGPCVL

Guinness Property is growing, and we're excited to welcome a Void Property Inspector to our dedicated team. This full-time, permanent role covers Guinness homes across Wiltshire, Swindon, and nearby areas, working 39 hours per week, Monday to Friday. To ensure timely access to all locations, applicants must reside within 25 miles of Wiltshire. What We're Looking For We are a customer-first organisation, where how we work matters just as much as what we do. We're seeking someone who combines technical expertise with a genuine commitment to service excellence. You'll be responsible for conducting thorough property inspections and ensuring our homes meet high standards. To thrive in this role, you'll need: Current knowledge of building construction, repair methods, and safety legislation Familiarity with housing sector best practices and relevant regulations Experience using repairs and voids management systems Strong understanding of Health & Safety requirements Proficiency with Schedule of Rates job specifications Ability to accurately record data using portable devices Deep knowledge of building maintenance and technical operations A full, valid UK driving licence Required Qualifications NVQ Level 3 (City & Guilds) Trade Qualification or equivalent recognised trade competency What We Offer We value your hard work and dedication. In return, you'll receive: Salary: £36,838 per annum Company van 27 days holiday + bank holidays, with options to buy extra days and increases over time Healthcare cashback plan Pension contributions up to 9% (matched) 3 x Life assurance Employee Assistance Programme - includes counselling, stress support, and advice on tax, fitness, and childcare Access to exclusive discounts on shopping, fashion, tech, travel, and leisure Additional Info A full UK driving licence is essential, as you may be required to drive a company van. All offers are subject to satisfactory licence and onboarding checks. A basic DBS check will be required for this role - covered by The Guinness Partnership. REEDTGP