The Guinness Partnership

Our Estates Teams are critical for delivering a great resident experience. They work hard to provide a high-quality estate service covering gardening, grounds maintenance and cleaning. We have an opportunity for an Estate Assistant to join our team in the Crawley area on a permanent, full-time basis. You will provide a high-quality gardening and grounds maintenance and cleaning, ensuring compliance with agreed standards, specifications, and timescales. This will include cleaning internal communal areas and keeping external areas well maintained.You will represent Guinness on site, fostering positive working relationships working with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts. What we're looking for We are a customer-focussed organisation so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate: Proven Professional experience of delivering grounds maintenance across a variety of sites and garden types. Experience and knowledge of lawn, shrub and plant care. Proven experience of achieving high levels of customer satisfaction. Ability to carry out physical tasks within Health & Safety guidelines. Ability to work effectively within a team and without high levels of supervision. Knowledge of Health & Safety legislation, Including COSHH and PPE. If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. REEDTGP

Our Empty Homes team play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; Places where our residents are proud to live. About the role We are looking for a Joiner to join our South West team to support with the delivery of repairs in our void properties to ensure they are in a lettable standard, which will include joinery & carpentry and general multi-skilled work. The successful candidate will have excellent customer service skills and the drive to make things possible. This vacancy will cover Bristol and the surrounding areas. This is a full-time, permanent vacancy, working 39 hours per week, and there is a requirement to cover out-of-hours callout on a rota basis, which offers an additional payment. We are a customer-focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced joiner, but you will also have great customer service skills and a willingness to go the extra mile to get the job done. The successful candidate will be based near Bristol to ensure timely access to our customer locations. You must have a full UK driving licence, and there is a requirement for a basic DBS check, which will be paid for by The Guinness Partnership. Key essential requirements of the role You must be able to demonstrate competence within the primary trade and various multi-trade skills and experience in basic plumbing, tiling, plastering, mould washes/treatment and flooring coverings. Experience of working in a customer-focused environment and ideally within the social housing sector, where you have delivered a great service Proven ability to work methodically, achieve targets, follow agreed procedures and accurately record information. Ability to work with minimal supervision, demonstrating organisational and time management skills. Ability to carry out physical tasks and apply products that remove and treat damp and mould, in accordance with Health and Safety guidelines. Ability to operate safely, considering any environmental circumstances and possible risks. Essential Qualifications: NVQ Level 3 (City & Guilds) Trade Qualification or equivalent recognised competency in the primary trade. Guinness Property have an outstanding benefits package to reward hard work and commitment to our values, which includes: Competitive salary of £36,838 Hours of work are Monday to Friday, 8:00 am - 4:30 pm on Monday - Thursday & 8:00 am - 3:30 pm on Friday 27 Days Holiday + Bank Holidays + option to buy Extra Holidays + Allowance increases with length of service Company vehicle and fuel card for business use Competitive Out-of-hours callout payment Healthcare Cashback Plan Pension Contributions - up to 9% matching contributions 3 x Life Assurance Employee Assistance Programme, which includes access to face-to-face counselling, a stress helpline and tax, fitness and childcare advice. A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out. If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV. REEDTGP

Our Empty Homes team play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; Places where our residents are proud to live. About the role We are looking for a Plumber to join our South West team to support with the delivery of repairs in our void properties to ensure they are in a lettable standard, which will include plumbing and general multi-skilled work. The successful candidate will have excellent customer service skills and the drive to make things possible. This vacancy will cover Exeter and the surrounding areas. This is a full-time, permanent vacancy, working 39 hours per week, and there is a requirement to cover out-of-hours callout on a rota basis, which offers an additional payment. We are a customer-focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced plumber, but you will also have great customer service skills, a willingness to go the extra mile to get the job done. The successful candidate will live near Exeter to be able to reach our customer locations in a timely manner. You must have a full UK driving licence, and there is a requirement for a basic DBS check, which will be paid for by The Guinness Partnership. Key essential requirements of the role You must be able to demonstrate competence within the primary trade and various multi-trade skills and experience in basic carpentry and joinery, tiling, plastering, mould washes/treatment and flooring coverings. Experience of working in a customer-focused environment and ideally within the social housing sector, where you have delivered a great service Proven ability to work methodically, achieve targets, follow agreed procedures and accurately record information. Ability to work with minimal supervision, demonstrating organisational and time management skills. Ability to carry out physical tasks and apply products that remove and treat damp and mould, in accordance with Health and Safety guidelines. Ability to operate safely, considering any environmental circumstances and possible risks. Essential Qualifications: NVQ Level 3 (City & Guilds) Trade Qualification or equivalent recognised competency in the primary trade. Guinness Property have an outstanding benefits package to reward hard work and commitment to our values, which includes: Competitive salary of £36,838 Hours of work are Monday to Friday, 8:00 am - 4:30 pm on Monday - Thursday & 8:00 am - 3:30 pm on Friday 27 Days Holiday + Bank Holidays + option to buy Extra Holidays + Allowance increases with length of service Company vehicle and fuel card for business use Competitive Out-of-hours callout payment Healthcare Cashback Plan Pension Contributions - up to 9% matching contributions 3 x Life Assurance Employee Assistance Programme, which includes access to face-to-face counselling, a stress helpline and tax, fitness and childcare advice. A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out. If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV. REEDTGP

We are looking for an Electrician to join our London team to support with the delivery of responsive repairs. The successful candidate will have excellent customer service skills and the drive to make things possible. This vacancy will be covering the East patch between Croydon & Southwark. This is a full time, permanent vacancy, working 39 hours per week, and there is a requirement to cover out of hours callout on a rota basis which offers an additional payment. We are a customer focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Electrician, but you will also have great customer service skills, a willingness to go the extra mile to get the job done. The successful candidate will live within a commutable distance of Croydon & Southwark to be able to reach our customer locations in a timely manner. You must have a full UK driving licence and there is a requirement for a basic DBS check which will be paid for by The Guinness Partnership. Key Responsibilities You must be fully qualified and able to demonstrable competence within the primary trade. Experience of working in a customer focused environment and ideally within the social housing sector, where you have delivered a great service. Proven ability to work methodically, achieve targets, follow agreed procedures and accurately record information. Ability to work with minimal supervision, demonstrating organisational and time management skills. Ability to carry out physical tasks and apply products that remove and treat damp and mould, in accordance with Health and Safety guidelines. Ability to operate safely, considering any environmental circumstances and possible risks. Role Criteria Essential: You will hold a City and Guilds 236 Pt 1 & 2 (or NVQ Level 3). You will have 17th or 18th Edition Wiring Regulations BS7671. You will be able to undertake out of hours call out duties on a rota basis. You will hold a valid driver's licence as a company vehicle will be provided. Desirable: 2+ years' experience of completing EICR's. City & Guilds 2391 Inspection and Testing or equivalent. Please note: This position will require a basic DBS check which will be paid for by The Guinness Partnership. Guinness Property Benefits We offer an excellent benefits package that help make Guinness Property a great place to work. These include but aren't limited to: Competitive pay£45,229 per annum. Competitive out-of-hours callout. Permanent, full time 39 hours per week, Monday - Friday. Company sick pay after a qualifying period and life insurance. Up to 9% pension contributions on a matched basis. Excellent lifestyle benefits portal including cycle to work scheme and fantastic discounts at supermarkets and many other shops, on-line retailers & leisure activities. Simply Health cashback scheme. Employee Assistance Programme, plus more! If you're interested in the vacancy and would like to apply for this role, please review the role profile to view all the key responsibilities and to ensure you meet the essential criteria. To be considered for this role please follow the online application process by submitting your CV or call to discuss further. The advertised salary includes a Local Job Supplement of £4000 and a Market Supplement of £2,500 REEDTGP

Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; Places where our residents are proud to live. We are looking for a Roofer to join our team covering Lancaster, Blackburn, Bacup and the surrounding areas, on a full-time permanent basis. The successful candidate will live locally to ensure we are able to offer our residents a prompt and efficient service.In this role, you will deliver high standards of installation and repairs of roofs, ensuring that appropriate tiles, wood shingles and other necessary roofing materials, including built-up felt, are used. You'll also carry out associated activities within acceptable quality standards to support Guinness's targets for a first-time fix and deliver great customer service. What we are looking for We are a customer-focused organisation, so we know that how we do things is just as important as what we do. Reporting to the Service Manager, you'll be required to carry out remedial works to a high quality, ensuring that a customer-focused maintenance and repair service is delivered. You will also be able to demonstrate the following essential skills: Demonstrable competence as a Roofer Skills and experience, sufficient to enable the completion of repairs at the first visit (first time fix). Experience of working in a customer-focused environment within agreed performance targets. Proven ability to work methodically, follow agreed procedures and accurately record data and information. Ability to work with minimal supervision and demonstrate organisational and time management skills. Ability to carry out physical tasks and lift weights in accordance with Health and Safety guidelines. Ability to work at heights and have the stamina and balance to work on a range of roof types Ability to operate safely, having taken into account any environmental circumstances and possible risks. An ability to understand and put into practice any health and safety regulations involved in roofing works, in particular, working at height regulations. Full, clean manual UK Driving License. Qualifications NVQ Level 2 (City & Guilds) Roofing Occupations or equivalent recognised competency. Desirable: PASMA. CISRA Scaffolding Part I If you're interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the role profile link below. REEDTGP

We're excited to offer a new opportunity for a Resident Liaison Officer to join our Building Safety Team in London. This full-time, permanent role is focused on project delivery and will involve a flexible working approach-spending time both in our London office and on-site nationwide, depending on the phase of each project. About the role As Resident Liaison Officer, you'll play a pivotal role in managing relationships between residents, colleagues, and contractors throughout the delivery of key building safety works-including investigations, remediation, and installations. You'll ensure residents are fully informed and consulted before, during, and after works, and that their feedback is actively incorporated into project planning and execution. Your ability to communicate clearly and empathetically will help build trust and transparency around building safety initiatives. Travel will be a key part of this role, so you will need a full UK driving licence and access to your own car. What we're looking for We're a customer-first organisation, where how we work matters just as much as what we deliver. We're looking for someone who brings not only experience but also a collaborative mindset and excellent communication skills. You should be able to demonstrate: Proven ability to manage resident relationships and communications Strong oral and written communication skills Ability to build and maintain effective relationships Experience working with resident panels, customer groups, or external agencies-ideally within Residential Social Landlords A proactive approach to customer service Confidence in influencing and negotiating with stakeholders High attention to detail and accurate record-keeping for audit purposes Ability to manage pressure and meet deadlines Budget management and cost control experience Skilled in handling complaints and customer feedback collaboratively Understanding of social housing legislation and tenancy management Awareness of health & safety legislation and policy To learn more about the key responsibilities of the role and make sure you meet the essential criteria, please take a look at the role profile. Please apply with a CV and personal statement outlining how your skills, knowledge and experience meet the essential criteria in the role profile. Interviews will be conducted in person at our Euston Road premises on Tuesday, 4th November. REEDTGP

We have a new opportunity for an Electrician to join our Responsive Repairs team on a permanent, full-time basis working 39 hours per week: 8:00 am-4:30 pm Monday-Thursday & 8:00 am-3:30 pm on Friday based in Havant. About the role You will need to live within 40 miles of the PO9 1AA postcode area to ensure we can get to our customers promptly. Guinness Property provides repairs and maintenance services to The Guinness Partnership. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure that our customers' homes are safe and maintained to a high standard. What we are looking for We are a customer-focused organisation, so we know that how we do things is just as important as what we do. You will not only be a fully qualified and experienced Electrician, but you will also have great customer service skills and a willingness to go the extra mile to get the job done. Essential Skills & Experience: Certificated Electrician qualifications and demonstrated experience in domestic and commercial electrical works. Proven knowledge and experience in electrical fixed wire testing, installing, and maintaining up to 230v/415v. Ability to correctly complete the relevant certifications, follow agreed procedures and accurately record data and information. Ability to accurately interpret technical data & drawings and instructions. Experience working in a customer-focused environment within agreed performance targets. Ability to carry out physical tasks and lift weights in accordance with health and safety guidelines. Good working knowledge of Health & Safety Practices. Essential Qualifications: City and Guilds 236 Pt 1 & 2 (or NVQ Level 3). 17th or 18th Edition Wiring Regulations BS7671. Full UK driving licence. Desirable: 2+ years' experience of completing EICR's. City & Guilds 2391 Inspection and Testing or equivalent. Please note: This position will require a basic DBS check which will be paid for by The Guinness Partnership. What you will get in return for your hard work: We offer an excellent benefits package that helps make Guinness Property a great place to work. These include but aren't limited to: Competitive pay£41,229 There is a requirement to cover out of hours callout on a rota basis which offers an additional payment. Permanent, full time 39 hours per week, Monday - Friday Company sick pay after a qualifying period and life insurance Up to 9% pension contributions on a matched basis. Excellent lifestyle benefits portal including cycle-to-work scheme and fantastic discounts at supermarkets and many other shops, online retailers & leisure activities. Simply Health cashback scheme Employee Assistance Programme, plus more! If you're interested in the vacancy and would like to apply for this role, please review the role profile to view all the key responsibilities and to ensure you meet the essential criteria. You will be asked to provide proof of essential qualifications before the interview. REEDTGP

About the role We have an opportunity for an Electrician to join our Responsive Repairs team on permanent, full-time basis working 39 hours per week: 8:00am-4:30pm Monday-Thursday & 8:00am-3:30pm on Friday. You will live within the Milton Keynes area to ensure we can get to our customers promptly. Guinness Property provides repairs and maintenance services to The Guinness Partnership. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure that our customers' homes are safe and maintained to a high standard. What we're looking for We are a customer-focused organisation, so we know that how we do things is just as important as what we do. You will not only be a fully qualified and experienced Electrician, but you will also have great customer service skills and a willingness to go the extra mile to get the job done. Essential Skills & Experience: Certificated Electrician qualifications and demonstrated experience in domestic and commercial electrical works. Proven knowledge and experience in electrical fixed wire testing, installing, and maintaining up to 230v/415v. Ability to correctly complete the relevant certifications, follow agreed procedures and accurately record data and information. Ability to accurately interpret technical data & drawings and instructions. Experience working in a customer-focused environment within agreed performance targets. Ability to carry out physical tasks and lift weights in accordance with health and safety guidelines. Good working knowledge of Health & Safety Practices. Essential Qualifications: City and Guilds 236 Pt 1 & 2 (or NVQ Level 3). 17th or 18th Edition Wiring Regulations BS7671. Full UK driving licence. Desirable: 2+ years' experience of completing EICR's. City & Guilds 2391 Inspection and Testing or equivalent. Please note: This position will require a basic DBS check which will be paid for by The Guinness Partnership. What you will get in return for your hard work: We offer an excellent benefits package that help make Guinness Property a great place to work. These include but aren't limited to: Competitive pay£41,229 Competitive out-of-hours callout of £525 per week Permanent, full time 39 hours per week, Monday - Friday Company sick pay after a qualifying period and life insurance Up to 9% pension contributions on a matched basis. Excellent lifestyle benefits portal including cycle to work scheme and fantastic discounts at supermarkets and many other shops, on-line retailers & leisure activities. Simply Health cashback scheme Employee Assistance Programme, plus more! If you're interested in the vacancy and would like to apply for this role, please review the role profile to view all the key responsibilities and to ensure you meet the essential criteria. To be considered for this role please follow the online application process by submitting your CV or call to discuss further. You will be asked to provide proof of essential qualifications prior to interview. REEDTGP

About Us Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; Places where our residents are proud to live. We are looking for a Roofers Mate to join our Responsive Repairs team in Havant on a full-time, permanent basis. About the role The successful candidate will have previous roofing experience and will have experience of working at heights. To be considered for this post, you will need to live within twenty miles of Havant to ensure we can get to our residents in a timely manner. We are a customer-focused organisation so we know that how we do things is just as important as what we do. Reporting to the Service Manager, you will be required to assist the Roofer and carry out remedial works to a high quality, ensuring that a customer-focused maintenance and repair service is delivered. You will have good communication skills and a good understanding of tools and materials. You will also be able to demonstrate: Proven ability to carry out minor remedial roofing works to a competent standard, such as (but not limited to) guttering and slate replacement, and minor leaks. Experience of working in a customer-focused environment within agreed performance targets. Proven ability to work methodically, follow agreed procedures, and accurately record data and information. Ability to carry out physical tasks and lift weights in accordance with Health and Safety guidelines. Ability to operate safely, having taken into account any environmental circumstances and possible risks, including working at height(s). Demonstrate the Guinness Behaviours. A full UK driving licence. Desirable: Health and Safety Knowledge. Excellent organisation and time management skills. Experience of working within the social housing sector. If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the role profile. This position will require a basic DBS check, which will be paid for by The Guinness Partnership. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. REEDTGP

Guinness Property is growing, and we're excited to welcome a Void Property Inspector to our dedicated team. This full-time, permanent role covers Guinness homes across Wiltshire, Swindon, and nearby areas, working 39 hours per week, Monday to Friday. To ensure timely access to all locations, applicants must reside within 25 miles of Wiltshire. What We're Looking For We are a customer-first organisation, where how we work matters just as much as what we do. We're seeking someone who combines technical expertise with a genuine commitment to service excellence. You'll be responsible for conducting thorough property inspections and ensuring our homes meet high standards. To thrive in this role, you'll need: Current knowledge of building construction, repair methods, and safety legislation Familiarity with housing sector best practices and relevant regulations Experience using repairs and voids management systems Strong understanding of Health & Safety requirements Proficiency with Schedule of Rates job specifications Ability to accurately record data using portable devices Deep knowledge of building maintenance and technical operations A full, valid UK driving licence Required Qualifications NVQ Level 3 (City & Guilds) Trade Qualification or equivalent recognised trade competency What We Offer We value your hard work and dedication. In return, you'll receive: Salary: £36,838 per annum Company van 27 days holiday + bank holidays, with options to buy extra days and increases over time Healthcare cashback plan Pension contributions up to 9% (matched) 3 x Life assurance Employee Assistance Programme - includes counselling, stress support, and advice on tax, fitness, and childcare Access to exclusive discounts on shopping, fashion, tech, travel, and leisure Additional Info A full UK driving licence is essential, as you may be required to drive a company van. All offers are subject to satisfactory licence and onboarding checks. A basic DBS check will be required for this role - covered by The Guinness Partnership. REEDTGP