The Guinness Partnership

JOB DESCRIPTION About Us Guinness Property provides repairs and maintenance services to The Guinness Partnership. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure that our residents' homes are safe and maintained to a high standard. About the role We are looking for a Multi-skilled Joiner to join our South West team, delivering responsive repairs and general multi-skilled work. This is a permanent role, working 39 hours per week. The role includes participation in an out-of-hours callout rota, which comes with an additional payment. To ensure timely access to our residents, the successful candidate must live within the Exeter area. A full UK driving licence is essential. A basic DBS check is required, which will be paid for by The Guinness Partnership. Essential requirements of the role You must be able to demonstrate competence within your primary trade, with the ability to carry out various multi-trade tasks such as basic plumbing, tiling, plastering, groundwork, mould washes/treatment and flooring installation. Experience of working in a customer-focused environment, ideally within the social housing sector, with a consistent track record of delivering high-quality service. Proven ability to work methodically, achieve targets, follow agreed procedures and accurately record information. Ability to work with minimal supervision, demonstrating organisational and time management skills. Ability to carry out physical tasks and apply products that remove and treat damp and mould, in accordance with Health and Safety guidelines. Ability to operate safely, considering any environmental circumstances and possible risks. Essential Qualifications: NVQ Level 3 (City & Guilds) Trade Qualification or an equivalent recognised competency in the primary trade. If you are interested in joining us and would like to apply for this role, please review the role profile to ensure you meet the essential criteria before applying. TGPCVL

JOB DESCRIPTION The Housing & Neighbourhoods team at The Guinness Partnership play a crucial role in safeguarding our communities and delivering our social purpose: providing safe, high-quality homes and essential housing services to our residents. We have a new opportunity for a Customer Liaison Officer to join us on a Permanent basis. This is a field-based role requiring regular travel across your designated area, covering Southwark, Loughborough Park and surrounding areas. As a visible presence within our neighbourhoods, you will be the face of Guinness, providing an accessible service to both homeowners and tenants. Working in a mobile way, you will spend much of your time out in your patch, meeting residents, building relationships, and resolving issues. You will collaborate closely with Estate Services and other Guinness teams to deliver quick, efficient solutions that create positive outcomes for our residents. You will also be able to demonstrate the following essential criteria: Excellent customer service skills, with strong communication and relationship-building abilities. The capability to plan and manage your workload effectively without high levels of supervision. Confidence using mobile technology to work 'on the go'. Strong resource and time-management skills, with the ability to prioritise and deliver value for money. Experience working in an environment of legislative and organisational change. Proven problem-solving and decision-making skills. Resilience when handling challenging situations and delivering sustainable outcomes. Experience in analysing data and drawing informed conclusions. Desirable criteria: Experience of working in the housing or property sector To find out more about the role and the essential requirements for the role, please review the role profile. If you would like to be part of our team, we would really like to hear from you, create your application today by uploading your CV and cover letter detailing how you meet the essential criteria. Role profile: (url removed) The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. TGPCVL REEDTGP

JOB DESCRIPTION Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; Places where our residents are proud to live. We have a new opportunity for a Multi-Skilled Joiner to join our Responsive Repairs Team covering our homes in South and West Manchester on a full-time, permanent contract. About the role You must be a qualified Joiner and show a level of competence in other trades. You must live within South or West Manchester, ideally no further than fifteen miles of either location, to be able to reach all the locations in a timely manner. What we are looking for We are a customer-focused organisation, so we know that how we do things is just as important as what we do. You will be a fully qualified and experienced Joiner, and you will have great customer service skills and a willingness to go the extra mile to provide a high-quality service in compliance with relevant procedures and legislation. Essential Skills/Experience: Demonstrable competence within the required primary trade. Various multi-trade skills and experience, sufficient to enable the completion of repairs at the first visit (first time fix). Experience of working in a customer-focused environment within agreed performance targets. Proven ability to work methodically, follow agreed procedures, and accurately record data and information. Ability to work with minimal supervision and demonstrate organisational and time management skills. Ability to make decisions and solve problems, seeking any advice required. Ability to carry out physical tasks and lift weights in accordance with Health and Safety guidelines. Ability to operate safely, having considered any environmental circumstances and possible risks. Demonstrate the Guinness Behaviours. Desirable Skills/Experience: Experience of working within the social housing sector. Essential Qualifications: NVQ Level 3 (City & Guilds) Trade Qualification or equivalent recognised competency in the required trade. A full UK driving licence. This is a full-time, permanent vacancy, working 39 hours per week, with a requirement to cover out-of-hours callout on a rota basis, which offers an additional payment. If you are interested in joining us and would like to apply for this role, please review the role profile to view all the key responsibilities and to ensure you meet the essential criteria. This position will require a basic DBS check, which will be paid for by The Guinness Partnership. TGPCVL

JOB DESCRIPTION The Housing & Neighbourhoods team at The Guinness Partnership play a crucial role in safeguarding our communities and delivering our social purpose: providing safe, high-quality homes and essential housing services to our residents. We have a new opportunity for a Housing & Neighbourhood Officer to join us on a 6-month fixed-term contract . This is a field-based role requiring regular travel across your designated area, covering Havant, Waterlooville, Portsmouth, and Gosport. You may be required to work across additional locations as needed. A full UK driving licence and access to your own vehicle are essential. As a visible presence within our neighbourhoods, you will be the face of Guinness, providing an accessible service to both homeowners and tenants. Working in a mobile way, you will spend much of your time out in your patch, meeting residents, building relationships, and resolving issues. You will collaborate closely with Estate Services and other Guinness teams to deliver quick, efficient solutions that create positive outcomes for our residents. You will also be able to demonstrate the following essential criteria: Excellent customer service skills, with strong communication and relationship-building abilities. The capability to plan and manage your workload effectively without high levels of supervision. Confidence using mobile technology to work 'on the go'. Strong resource and time-management skills, with the ability to prioritise and deliver value for money. Experience working in an environment of legislative and organisational change. Proven problem-solving and decision-making skills. Resilience when handling challenging situations and delivering sustainable outcomes. Experience in analysing data and drawing informed conclusions. Desirable criteria: Experience of working in the housing or property sector To find out more about the role and the essential requirements for the role, please review the role profile. If you would like to be part of our team, we would really like to hear from you. Create your application today by uploading your CV and cover letter detailing how you meet the essential criteria. Interviews will take place at our Havant office from the week commencing the 20th of July. TGPCVL

JOB DESCRIPTION About Us Guinness Property provides repairs and maintenance services to The Guinness Partnership. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure that our residents homes are safe and maintained to a high standard. About the role We are looking for a Multi Skilled Joiner to join our London team, delivering responsive repairs and general multi-skilled work. This is a permanent role, working 39 hours per week. The role includes participation in an out-of-hours callout rota, which comes with an additional payment. To ensure timely access to our residents, the successful candidate must live within the Hackney area. A full UK driving licence is essential. A basic DBS check is required, which will be paid for by The Guinness Partnership. Essential requirements of the role You must be able to demonstrate competence within joinery with the ability to carry out various multi-trade tasks such as basic plumbing, tiling, plastering, groundwork, mould washes/treatment and flooring installation. Experience of working in a customer-focused environment, ideally within the social housing sector, with a consistent track record of delivering high quality service Proven ability to work methodically, achieve targets, follow agreed procedures and accurately record information. Ability to work with minimal supervision, demonstrating organisational and time management skills. Ability to carry out physical tasks and apply products that remove and treat damp and mould, in accordance with Health and Safety guidelines. Ability to operate safely, considering any environmental circumstances and possible risks. Essential Qualifications: NVQ Level 3 (City & Guilds) Trade Qualification or an equivalent recognised competency in the primary trade. If you are interested in joining us and would like to apply for this role, please review the role profile to ensure you meet the essential criteria before applying. TGPCVL

JOB DESCRIPTION About the apprenticeship We have an exciting opportunity for an Apprentice Joiner in our North-West team, covering Oldham and the surrounding areas of Greater Manchester. The Apprenticeship Programme at The Guinness Partnership provides a blend of hands-on experience and structured learning, designed to help you build a solid foundation in your chosen trade. The apprenticeship is expected to last 24 months, during which time you will work towards achieving a Carpentry & Joinery Level 2 qualification. You will work 39 hours per week, which includes dedicated learning time at your college to support your development and the successful completion of the apprenticeship. Your working hours will be Monday to Thursday 8:00am - 4:30pm and Friday 8:00am - 3:30pm. Throughout your apprenticeship, you will be supported by a dedicated mentor who will provide guidance, coaching, and development support to help you succeed. What we are looking for We are looking for enthusiastic and committed individuals with good practical skills and a genuine interest in their chosen trade. You should enjoy working as part of a team, bring a proactive and positive approach, and have effective communication skills, along with a willingness to learn and a passion for delivering excellent service to our residents. To succeed in this role, you will need to demonstrate a strong commitment to your own personal development and career progression. The college/training provider will be based at Oldham College, OL96AA; please ensure you are able to travel to and from this location reliably. Salary The salary is dependent on age and is above government recommendations for the National Minimum Wage and the Living Wage: Under 18: 17,094 per annum (Year 1) 18-20: 23,184 per annum (Year 1) 21 and over: 25,895 per annum (Years 1 - 3) Desirable qualifications GCSE Maths and English at Level 4 or above (or equivalent functional skills), or a willingness to achieve these with support during the apprenticeship. For candidates who are part-qualified, the contract duration will be adjusted to reflect the remaining length of the apprenticeship. This position will require a basic DBS check which will be paid for by The Guinness Partnership. TGPCVL

JOB DESCRIPTION About the Role We have an opportunity for an Estate Assistant to join our team on a permanent, full-time basis covering our sites in Brixton and the surrounding area. You will be responsible for providing a high-quality grounds maintenance, gardening and cleaning service, ensuring compliance with agreed standards, specifications, and timescales. This will include cleaning internal communal areas and keeping external spaces well maintained. You will be expected to represent Guinness on site, building positive relationships with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts. What we are looking for We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant with a background in cleaning and grounds maintenance, but you will also bring confident customer service skills with a positive and helpful approach to supporting residents and the wider Guinness team. You will be able to demonstrate these essential skills: Proven professional experience of delivering grounds maintenance across a variety of sites and garden types. Experience and knowledge of lawn, shrub, and plant care. Proven experience of achieving high levels of customer satisfaction. Ability to carry out physical tasks within Health & Safety guidelines. Ability to work effectively within a team and without high levels of supervision. Able to demonstrate Guinness Behaviours. Knowledge of Health & Safety legislation, including COSHH and PPE. Full manual UK driving license. If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. TGPCVL

JOB DESCRIPTION The Estates Team play a key role in delivering a great resident experience. They work hard to provide high-quality estate services, covering mainly gardening, grounds maintenance and cleaning. We have an opportunity for an Estate Assistant to join our dedicated team, working across Crawley and surrounding areas on a full-time, permanent basis. In this role, you will carry out high-quality gardening, grounds maintenance, and the cleaning of internal communal areas. You will ensure all work meets the agreed standards, helping to keep our outdoor spaces tidy, welcoming and well cared for. As the on-site representative for Guinness, you will build positive relationships with residents, colleagues, and contractors. You will also report responsive repairs, fly-tipping, graffiti, and any safeguarding concerns to help us maintain safe, attractive communities. What we are looking for We are a resident-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant or Ground Maintenance Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate: Proven professional experience of delivering grounds maintenance across a variety of sites and garden types. Experience and knowledge of lawn, shrub and plant care. Proven experience of achieving high levels of customer satisfaction. Ability to carry out physical tasks within Health & Safety guidelines. Ability to work effectively within a team and without high levels of supervision. Knowledge of Health & Safety legislation, Including COSHH and PPE. If this sounds like the role you are looking for, we would like to hear from you. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. TGPCVL

JOB DESCRIPTION About the role We have a new opportunity for a Litigation Officer to join The Guinness Partnership on a full time, 35 hours per week, permanent basis. We operate a hybrid working pattern, where you will work 3 days per week in the office, and 2 days remotely. As a Litigation Officer you will play a vital role in resolving disputes and ensuring optimum outcomes for our residents and Guinness. What we are looking for You will handle a caseload of housing related litigation matters, in particular, rent arears, so excellent communication skills and great attention to detail are essential. You will also have an up to date understanding of housing and tenancy laws in order to manage your caseload effectively. This is a fantastic opportunity for someone looking to showcase their problem-solving skills in a climate of legislative change whilst dealing with challenging situations. You will also be able to demonstrate these essential skills: In depth and up to date understanding of relevant housing and tenancy laws. Excellent organisational skills and the ability to manage a caseload of rent arrears cases. Strong resource and time management, and the ability to prioritise. Proven problem-solving and decision-making skills. Resilient and able to deal with challenging situations and deliver sustainable outcomes. Desirable skills: Litigation qualification e.g. Level 3 certificate in law and practice. Experience of working in the housing or property sector. Knowledge of regulatory legislation for social housing. Essential Qualifications: Level 2 (C+ or 9-4 GCSE or equivalent) in English or Maths. Desirable Qualifications: Litigation qualification e.g. Level 3 certificate in law and practice. If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. TGPCVL

JOB DESCRIPTION The Estates Team play a key role in delivering a great resident experience. They work hard to provide high-quality estate services, covering mainlygardening and grounds maintenance. We have an opportunity for an Estate Assistant to join our dedicated team, working across Aylesbury and surrounding areas on a full-time, permanent basis. In this role, you will carry out high-quality gardening, grounds maintenance, and the cleaning of internal communal areas. You will ensure all work meets the agreed standards, helping to keep our outdoor spaces tidy, welcoming and well cared for. As the on-site representative for Guinness, you will build positive relationships with residents, colleagues, and contractors. You will also report responsive repairs, fly-tipping, graffiti, and any safeguarding concerns to help us maintain safe, attractive communities. What we are looking for We are a resident-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant or Ground Maintenance Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate: Proven professional experience of delivering grounds maintenance across a variety of sites and garden types. Experience and knowledge of lawn, shrub and plant care. Proven experience of achieving high levels of customer satisfaction. Ability to carry out physical tasks within Health & Safety guidelines. Ability to work effectively within a team and without high levels of supervision. Knowledge of Health & Safety legislation, Including COSHH and PPE. If this sounds like the role you are looking for, we would like to hear from you. TGPCVL

JOB DESCRIPTION About Us Guinness Property provides repairs and maintenance services to The Guinness Partnership. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure that our residents' homes are safe and maintained to a high standard. About the role We are looking for a Multi Skilled Joiner to join our Bristol team, delivering responsive repairs and general multi-skilled work. This is a permanent role, working 39 hours per week. The role includes participation in an out-of-hours callout rota, which comes with an additional payment. To ensure timely access to our residents, the successful candidate must live within the Bristol and Bath area. A full UK driving licence is essential. A basic DBS check is required, which will be paid for by The Guinness Partnership. Essential requirements of the role You must be able to demonstrate competence within your primary trade, with the ability to carry out various multi-trade tasks such as basic plumbing, tiling, joinery, groundwork, mould washes/treatment and flooring installation. Experience of working in a customer-focused environment, ideally within the social housing sector, with a consistent track record of delivering high quality service. Proven ability to work methodically, achieve targets, follow agreed procedures and accurately record information. Ability to work with minimal supervision, demonstrating organisational and time management skills. Ability to carry out physical tasks and apply products that remove and treat damp and mould, in accordance with Health and Safety guidelines. Ability to operate safely, considering any environmental circumstances and possible risks. Essential Qualifications: NVQ Level 3 (City & Guilds) Trade Qualification or an equivalent recognised competency in the primary trade. TGPCVL

Guinness Property is growing, and we're excited to welcome a Void Property Inspector to our dedicated team. This full-time, permanent role covers Guinness homes across Wiltshire, Swindon, and nearby areas, working 39 hours per week, Monday to Friday. To ensure timely access to all locations, applicants must reside within 25 miles of Wiltshire. What We're Looking For We are a customer-first organisation, where how we work matters just as much as what we do. We're seeking someone who combines technical expertise with a genuine commitment to service excellence. You'll be responsible for conducting thorough property inspections and ensuring our homes meet high standards. To thrive in this role, you'll need: Current knowledge of building construction, repair methods, and safety legislation Familiarity with housing sector best practices and relevant regulations Experience using repairs and voids management systems Strong understanding of Health & Safety requirements Proficiency with Schedule of Rates job specifications Ability to accurately record data using portable devices Deep knowledge of building maintenance and technical operations A full, valid UK driving licence Required Qualifications NVQ Level 3 (City & Guilds) Trade Qualification or equivalent recognised trade competency What We Offer We value your hard work and dedication. In return, you'll receive: Salary: £36,838 per annum Company van 27 days holiday + bank holidays, with options to buy extra days and increases over time Healthcare cashback plan Pension contributions up to 9% (matched) 3 x Life assurance Employee Assistance Programme - includes counselling, stress support, and advice on tax, fitness, and childcare Access to exclusive discounts on shopping, fashion, tech, travel, and leisure Additional Info A full UK driving licence is essential, as you may be required to drive a company van. All offers are subject to satisfactory licence and onboarding checks. A basic DBS check will be required for this role - covered by The Guinness Partnership. REEDTGP