Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 09, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Work Smarter. Live Better. Join the 4-Day Working Week! Position: SEN Teacher (The Ferns) Location: Longdon Hall School, Near Lichfield, Staffordshire WS15 4PT Salary: Up to £44,000.00 per annum (dependant on experience, not pro rata) Hours: 37.5 hours per week Monday 8.30am - 4.30pm (CPD) Tuesday to Friday 8.30am - 4.00pm Contract: Permanent Term Time Only Start: April 2026 UK applicants only - no sponsorship available Please be aware that all candidate must have a full UK Driving Licence At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week ( 4DWW ) trial, giving you 80% of your contractual hours for 100% of your pay . Many of our schools have already introduced the 4DWW, and others will soon join in. So, whether it's already in place or just around the corner, now's the perfect time to join ! About the Role As an SEN Teacher, you will provide high-quality, inclusive education for pupils with additional needs, delivering personalised learning, promoting positive behaviour and wellbeing, and working closely with colleagues and care staff. You'll ensure all teaching aligns with school policies, regulatory standards, and the curriculum, helping every pupil make meaningful progress. Key Responsibilities Plan and deliver tailored teaching to individuals and small groups. Monitor, assess, record, and report on pupil progress to inform next steps. Develop, implement, and review Individual Education Plans, behaviour plans, and other personalised support plans. Create a safe, structured, and stimulating learning environment. Support pupils' academic, social, emotional, and moral development. Coordinate teaching, assessment, and reporting across agreed subjects and key stages. About You We're looking for someone who is: Qualified: UK QTS or equivalent, with a relevant degree and a full UK Driving Licence. Experienced: Strong understanding of SEN, including ASC, learning difficulties, and complex needs. Compassionate & Resilient: Able to build trusting relationships with pupils who may have faced significant challenges. Collaborative: Clear communicator who thrives in a team environment. Creative & Flexible: Able to adapt and innovate to meet individual pupil needs. About Us Longdon Hall School provides a safe, nurturing, and inspiring environment for pupils with social, emotional, and mental health (SEMH) needs. Our personalised, trauma-informed approach helps each child re-engage with learning and reach their full potential. We combine academic ambition with emotional support, resilience-building, and life skills development. Every pupil benefits from small classes, tailored targets, and a dedicated pastoral team. At Longdon Hall, we celebrate progress, empower independence, and prepare young people for confident, successful futures. The Ferns is a nurturing, neurodivergence-affirming provision for pupils experiencing Emotional Based School Avoidance (EBSA). Situated just a short drive from Longdon Hall School's main campus and part of the same school, The Ferns provides emotionally safe spaces where pupils can rebuild trust, engage at their own pace, and reconnect with learning through flexible, personalised support. Acorn Education offers rewarding careers and meaningful challenges while making a real difference in young people's lives. As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support Subject to successful probation. Not a contractual benefit. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Feb 09, 2026
Full time
Work Smarter. Live Better. Join the 4-Day Working Week! Position: SEN Teacher (The Ferns) Location: Longdon Hall School, Near Lichfield, Staffordshire WS15 4PT Salary: Up to £44,000.00 per annum (dependant on experience, not pro rata) Hours: 37.5 hours per week Monday 8.30am - 4.30pm (CPD) Tuesday to Friday 8.30am - 4.00pm Contract: Permanent Term Time Only Start: April 2026 UK applicants only - no sponsorship available Please be aware that all candidate must have a full UK Driving Licence At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week ( 4DWW ) trial, giving you 80% of your contractual hours for 100% of your pay . Many of our schools have already introduced the 4DWW, and others will soon join in. So, whether it's already in place or just around the corner, now's the perfect time to join ! About the Role As an SEN Teacher, you will provide high-quality, inclusive education for pupils with additional needs, delivering personalised learning, promoting positive behaviour and wellbeing, and working closely with colleagues and care staff. You'll ensure all teaching aligns with school policies, regulatory standards, and the curriculum, helping every pupil make meaningful progress. Key Responsibilities Plan and deliver tailored teaching to individuals and small groups. Monitor, assess, record, and report on pupil progress to inform next steps. Develop, implement, and review Individual Education Plans, behaviour plans, and other personalised support plans. Create a safe, structured, and stimulating learning environment. Support pupils' academic, social, emotional, and moral development. Coordinate teaching, assessment, and reporting across agreed subjects and key stages. About You We're looking for someone who is: Qualified: UK QTS or equivalent, with a relevant degree and a full UK Driving Licence. Experienced: Strong understanding of SEN, including ASC, learning difficulties, and complex needs. Compassionate & Resilient: Able to build trusting relationships with pupils who may have faced significant challenges. Collaborative: Clear communicator who thrives in a team environment. Creative & Flexible: Able to adapt and innovate to meet individual pupil needs. About Us Longdon Hall School provides a safe, nurturing, and inspiring environment for pupils with social, emotional, and mental health (SEMH) needs. Our personalised, trauma-informed approach helps each child re-engage with learning and reach their full potential. We combine academic ambition with emotional support, resilience-building, and life skills development. Every pupil benefits from small classes, tailored targets, and a dedicated pastoral team. At Longdon Hall, we celebrate progress, empower independence, and prepare young people for confident, successful futures. The Ferns is a nurturing, neurodivergence-affirming provision for pupils experiencing Emotional Based School Avoidance (EBSA). Situated just a short drive from Longdon Hall School's main campus and part of the same school, The Ferns provides emotionally safe spaces where pupils can rebuild trust, engage at their own pace, and reconnect with learning through flexible, personalised support. Acorn Education offers rewarding careers and meaningful challenges while making a real difference in young people's lives. As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support Subject to successful probation. Not a contractual benefit. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Universal Care Services (UK) Ltd
Hunstanton, Norfolk
Make a Real Difference in Your Community - Grimston and Hunstanton (on the road) including but not limited to; Grimston, Gayton, Great Massingham and Sandringham, Hunstanton, Heacham, Brancaster, Snettisham and Ingoldisthorpe. Travel Requirements: This is a community-based role so UK driving license, access to your own car and business insurance is essential click apply for full job details
Feb 09, 2026
Full time
Make a Real Difference in Your Community - Grimston and Hunstanton (on the road) including but not limited to; Grimston, Gayton, Great Massingham and Sandringham, Hunstanton, Heacham, Brancaster, Snettisham and Ingoldisthorpe. Travel Requirements: This is a community-based role so UK driving license, access to your own car and business insurance is essential click apply for full job details
2 x Quality Technologist - Operational Pillar (Full-time, Permanent) Hybrid - 2 Office days, Central London Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to our customers. We are recognized for our deep expertise, commitment to excellence, and bold innovation which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with us. What does a Quality Technologist role mean at Prinova? The role is within our Operational Quality team pillar and plays a vital role in maintaining and improving the quality and safety of products and processes within our ingredients distribution business, which also undertakes processing activities and co-manufacturing operations. This role is responsible for ensuring compliance with customer, regulatory and industry standards, supporting operational teams, and driving continuous improvement initiatives. What s in it for you? Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership What to expect? Non-Conformance & Issue Resolution Lead investigations into non conformances (internal, supplier and customer-related) and write investigation reports Perform root cause analysis using industry standards, such as FMEA, 5Whys and Fishbone diagrams to determine scope/ impact and develop corrective/preventative actions Drive corrective and preventative actions and verify their effectiveness to prevent recurrence Perform risk assessment to determine the safety and efficacy of the product Support the handling and resolution of customer complaints, working cross-functionally to ensure timely responses Provide trend reports of quality events Audit & Compliance Support site preparation for internal, customer and third-party audits (e.g. BRC, customer audits) and actively participate as required Ensure documentation and records are maintained and readily available Monitor operation compliance with relevant regulatory, food safety and customer-specific standards Continuous Improvement & Training Identify areas for improvement within operational quality processes and support the implementation of enhanced controls and efficiencies Support process improvement initiatives to reduce waste, improve efficiency and enhance product quality. Supplier & Co-Manufacturing Support Support the quality assessment and approval of supplier services (Warehouses, processors and contract manufacturers/packagers) Monitor the performance of suppliers and improvement initiatives as required Cross-functional Support Collaborate with Product Managers, Commercial, and Supply Chain teams to align on quality expectations and ensure a seamless supply of quality-assured products Does this sound like you? Chinese language skills are highly desirable Strong understanding of operational quality processes, food safety standards and industry best practices Ability to conduct effective root cause analysis and manage CAPAs Proven track record in investigations, collaborative approach to problem solving, and cross-functional communication Ability to work proactively, prioritise tasks and adapt to a fast-paced environment 5+ years of experience in supplier quality, quality assurance within ingredients distributions or the manufacturing industry Knowledge of industry standards and regulations, including BRC, HACCP, and GMP Experience conducting supplier audits and managing corrective action processes Interested? We would love to hear from you. Submit your CV by clicking Apply.
Feb 09, 2026
Full time
2 x Quality Technologist - Operational Pillar (Full-time, Permanent) Hybrid - 2 Office days, Central London Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to our customers. We are recognized for our deep expertise, commitment to excellence, and bold innovation which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with us. What does a Quality Technologist role mean at Prinova? The role is within our Operational Quality team pillar and plays a vital role in maintaining and improving the quality and safety of products and processes within our ingredients distribution business, which also undertakes processing activities and co-manufacturing operations. This role is responsible for ensuring compliance with customer, regulatory and industry standards, supporting operational teams, and driving continuous improvement initiatives. What s in it for you? Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership What to expect? Non-Conformance & Issue Resolution Lead investigations into non conformances (internal, supplier and customer-related) and write investigation reports Perform root cause analysis using industry standards, such as FMEA, 5Whys and Fishbone diagrams to determine scope/ impact and develop corrective/preventative actions Drive corrective and preventative actions and verify their effectiveness to prevent recurrence Perform risk assessment to determine the safety and efficacy of the product Support the handling and resolution of customer complaints, working cross-functionally to ensure timely responses Provide trend reports of quality events Audit & Compliance Support site preparation for internal, customer and third-party audits (e.g. BRC, customer audits) and actively participate as required Ensure documentation and records are maintained and readily available Monitor operation compliance with relevant regulatory, food safety and customer-specific standards Continuous Improvement & Training Identify areas for improvement within operational quality processes and support the implementation of enhanced controls and efficiencies Support process improvement initiatives to reduce waste, improve efficiency and enhance product quality. Supplier & Co-Manufacturing Support Support the quality assessment and approval of supplier services (Warehouses, processors and contract manufacturers/packagers) Monitor the performance of suppliers and improvement initiatives as required Cross-functional Support Collaborate with Product Managers, Commercial, and Supply Chain teams to align on quality expectations and ensure a seamless supply of quality-assured products Does this sound like you? Chinese language skills are highly desirable Strong understanding of operational quality processes, food safety standards and industry best practices Ability to conduct effective root cause analysis and manage CAPAs Proven track record in investigations, collaborative approach to problem solving, and cross-functional communication Ability to work proactively, prioritise tasks and adapt to a fast-paced environment 5+ years of experience in supplier quality, quality assurance within ingredients distributions or the manufacturing industry Knowledge of industry standards and regulations, including BRC, HACCP, and GMP Experience conducting supplier audits and managing corrective action processes Interested? We would love to hear from you. Submit your CV by clicking Apply.
We are seeking a driven and experienced Recruitment Consultant or Senior Recruitment Consultant to join our successful branch in Centre Park, Telford on a full-time basis. This role is integral to the growth of new accounts, where you will manage client relationships and understand their needs while promoting Swift's values. The position offers an opportunity to be part of a nationally award-winning firm, with a focus on business expansion across of Shropshire, Stoke, and Staffordshire boarders . We encourage Recruitment Consultant and Senior Recruitment Consultant to bring their individuality into a professional framework that supports both personal and company growth. Key responsibilities include: New business development through both face-to-face and remote communication Promoting 'Where People Matter Most' both externally and within the network Blending sales activities with branch and company marketing strategies Proactively calling companies to identify decision-makers and cross-departmental opportunities Identifying local job vacancies through research, mapping, and networking Negotiating rates, fees, and terms for permanent and temporary positions Collaborating with the SMT to establish service level agreements with clients Consulting clients on labour trends, candidate availability, benefits of Swift, and legislative changes Highlighting Swift's unique qualities throughout the supply chain Addressing national workforce management opportunities at a local level Reacting to high-volume temporary staffing needs while maintaining new business activity Managing peak seasons, pipelines, and forecasts to ensure candidate quality and fit Ensuring efficient staffing levels across multiple clients Building and maintaining relationships with new and existing clients and workers for longevity Engaging in B2B campaigns to secure new and repeat business Assisting clients with understanding their growth plans and staffing requirements Collaborating with branch Coordinator/Resourcer to attract, onboard, and retain top talent Handling day-to-day account and candidate management, including site checks and inductions Headhunting skilled candidates and creating shortlists Providing candidate coaching and preparation Swift Temps offers a competitive salary based on experience, along with a comprehensive bonus scheme that rewards consultants for both temporary and permanent placements. Employees enjoy significant benefits, including: Salary range of 28,000- 35,000 per annum Working hours from Monday to Thursday 8am to 5pm and early finish at 4pm on Friday New and lapsed client bonus scheme available and transparent uncapped monthly bonus/commissions based on 'temp' desk margin with additional uncapped commission structure for 'perm' placements 5.6 weeks of paid leave plus an extra day for each year of serviceand fully paid day off for birthdays Access to Perkbox benefits and retail discount scheme Opportunities for progression and development, including vocational and professional qualifications No KPIs or unrealistic targets set just monthly minimum standards that are easily achievable National Sales Day rewards offered If you possess a strong business development acumen and have a background in recruitment, we encourage you to reach out for a confidential discussion.
Feb 09, 2026
Full time
We are seeking a driven and experienced Recruitment Consultant or Senior Recruitment Consultant to join our successful branch in Centre Park, Telford on a full-time basis. This role is integral to the growth of new accounts, where you will manage client relationships and understand their needs while promoting Swift's values. The position offers an opportunity to be part of a nationally award-winning firm, with a focus on business expansion across of Shropshire, Stoke, and Staffordshire boarders . We encourage Recruitment Consultant and Senior Recruitment Consultant to bring their individuality into a professional framework that supports both personal and company growth. Key responsibilities include: New business development through both face-to-face and remote communication Promoting 'Where People Matter Most' both externally and within the network Blending sales activities with branch and company marketing strategies Proactively calling companies to identify decision-makers and cross-departmental opportunities Identifying local job vacancies through research, mapping, and networking Negotiating rates, fees, and terms for permanent and temporary positions Collaborating with the SMT to establish service level agreements with clients Consulting clients on labour trends, candidate availability, benefits of Swift, and legislative changes Highlighting Swift's unique qualities throughout the supply chain Addressing national workforce management opportunities at a local level Reacting to high-volume temporary staffing needs while maintaining new business activity Managing peak seasons, pipelines, and forecasts to ensure candidate quality and fit Ensuring efficient staffing levels across multiple clients Building and maintaining relationships with new and existing clients and workers for longevity Engaging in B2B campaigns to secure new and repeat business Assisting clients with understanding their growth plans and staffing requirements Collaborating with branch Coordinator/Resourcer to attract, onboard, and retain top talent Handling day-to-day account and candidate management, including site checks and inductions Headhunting skilled candidates and creating shortlists Providing candidate coaching and preparation Swift Temps offers a competitive salary based on experience, along with a comprehensive bonus scheme that rewards consultants for both temporary and permanent placements. Employees enjoy significant benefits, including: Salary range of 28,000- 35,000 per annum Working hours from Monday to Thursday 8am to 5pm and early finish at 4pm on Friday New and lapsed client bonus scheme available and transparent uncapped monthly bonus/commissions based on 'temp' desk margin with additional uncapped commission structure for 'perm' placements 5.6 weeks of paid leave plus an extra day for each year of serviceand fully paid day off for birthdays Access to Perkbox benefits and retail discount scheme Opportunities for progression and development, including vocational and professional qualifications No KPIs or unrealistic targets set just monthly minimum standards that are easily achievable National Sales Day rewards offered If you possess a strong business development acumen and have a background in recruitment, we encourage you to reach out for a confidential discussion.
Purchase ledger administrator Your new company Hays client, a professional services organisation based in the heart of Belfast, requires a Purchase ledger administrator to join their finance team. This role will be for a 9 to 12-month period to cover maternity leave. This is a unique opportunity to join a large professional services organisation in an accounts support capacity, giving the ideal candidate experience within a top employer based in Belfast city centre. Your new role As a Purchase Ledger Administrator with our client, you will play an integral role within a small Finance team. You will have varied responsibilities, primarily in relation to the accounts payable ledger, sales ledger, staff expenses, and credit card analysis and reconciliation. Purchase Ledger Responsibilities Coding and posting supplier invoices and credit notes to the correct job and general ledger codes Completing supplier statement reconciliations and resolving discrepancies Maintaining the supplier database Preparing supplier payment runs and processing sundry bills and payments Reconciling bank accounts Staff Expenses & Credit Cards Reviewing and processing staff expense claims and credit card transactions, ensuring: Claims are correctly submitted with appropriate approvals and supporting receipts in line with policy. Correct job codes and general ledger account codes are applied VAT is recovered where applicable. Additional Responsibilities Reviewing existing processes and continually seeking improvements within areas of responsibility Assisting with month-end finance tasks Undertaking any other duties as required What you'll need to succeed Essential Criteria Minimum of one year's experience in a similar role Excellent numerical skills with strong attention to detail Competent Microsoft Excel skills Flexible approach with the ability to work effectively as part of a team Strong verbal and written communication skills Commitment to continuous improvement Desirable Criteria Professional qualification, such as Accounting Technician Experience using Microsoft Navision Previous experience within a Professional Services firm Prior involvement in month-end accounting tasks What you'll get in return Hybrid working Hays client are committed to helping our people develop to their full potential. We nurture a friendly team culture and our people work within an extremely supportive and creative environment, are valued, and are equipped and empowered to deliver exceptional client service. The quality of the work we do for our clients is directly aligned to the quality of our people. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Feb 09, 2026
Full time
Purchase ledger administrator Your new company Hays client, a professional services organisation based in the heart of Belfast, requires a Purchase ledger administrator to join their finance team. This role will be for a 9 to 12-month period to cover maternity leave. This is a unique opportunity to join a large professional services organisation in an accounts support capacity, giving the ideal candidate experience within a top employer based in Belfast city centre. Your new role As a Purchase Ledger Administrator with our client, you will play an integral role within a small Finance team. You will have varied responsibilities, primarily in relation to the accounts payable ledger, sales ledger, staff expenses, and credit card analysis and reconciliation. Purchase Ledger Responsibilities Coding and posting supplier invoices and credit notes to the correct job and general ledger codes Completing supplier statement reconciliations and resolving discrepancies Maintaining the supplier database Preparing supplier payment runs and processing sundry bills and payments Reconciling bank accounts Staff Expenses & Credit Cards Reviewing and processing staff expense claims and credit card transactions, ensuring: Claims are correctly submitted with appropriate approvals and supporting receipts in line with policy. Correct job codes and general ledger account codes are applied VAT is recovered where applicable. Additional Responsibilities Reviewing existing processes and continually seeking improvements within areas of responsibility Assisting with month-end finance tasks Undertaking any other duties as required What you'll need to succeed Essential Criteria Minimum of one year's experience in a similar role Excellent numerical skills with strong attention to detail Competent Microsoft Excel skills Flexible approach with the ability to work effectively as part of a team Strong verbal and written communication skills Commitment to continuous improvement Desirable Criteria Professional qualification, such as Accounting Technician Experience using Microsoft Navision Previous experience within a Professional Services firm Prior involvement in month-end accounting tasks What you'll get in return Hybrid working Hays client are committed to helping our people develop to their full potential. We nurture a friendly team culture and our people work within an extremely supportive and creative environment, are valued, and are equipped and empowered to deliver exceptional client service. The quality of the work we do for our clients is directly aligned to the quality of our people. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Job Title: Administrator Location: Shaftesbury, Dorset Contract Type: Temporary (Maternity Cover) Salary: 13.26 per hour Hours: 30 hours per week (6 hours per day) About Us Connect2Dorset is a managed service agency owned by Dorset Council providing temporary, contract and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders. About the Role As an Administration Assistant working for Dorset Council for Shaftesbury Waste Depot, you will provide vital clerical and administrative support, including managing correspondence, organising meetings, maintaining records, and updating systems. You will act as a key point of contact for staff and customers, helping ensure the smooth running of services. What is the day-to-day of the role: Provide general administrative and clerical support. Organise meetings, take minutes, manage diaries, handle calls, and greet visitors. Maintain data systems and filing, ensuring data accuracy. Update spreadsheets and the website Support financial tasks Act as a first point of contact for staff and customers. Perform other related administrative duties as needed. Required Skills and Qualifications Strong clerical, administrative, and secretarial skills. Ability to work independently and take initiative. Proficiency in word processing and various administrative tasks. Excellent communication and organisational skills. Experience with data management and ensuring data quality. Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates. Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Feb 09, 2026
Seasonal
Job Title: Administrator Location: Shaftesbury, Dorset Contract Type: Temporary (Maternity Cover) Salary: 13.26 per hour Hours: 30 hours per week (6 hours per day) About Us Connect2Dorset is a managed service agency owned by Dorset Council providing temporary, contract and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders. About the Role As an Administration Assistant working for Dorset Council for Shaftesbury Waste Depot, you will provide vital clerical and administrative support, including managing correspondence, organising meetings, maintaining records, and updating systems. You will act as a key point of contact for staff and customers, helping ensure the smooth running of services. What is the day-to-day of the role: Provide general administrative and clerical support. Organise meetings, take minutes, manage diaries, handle calls, and greet visitors. Maintain data systems and filing, ensuring data accuracy. Update spreadsheets and the website Support financial tasks Act as a first point of contact for staff and customers. Perform other related administrative duties as needed. Required Skills and Qualifications Strong clerical, administrative, and secretarial skills. Ability to work independently and take initiative. Proficiency in word processing and various administrative tasks. Excellent communication and organisational skills. Experience with data management and ensuring data quality. Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates. Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 09, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Forklift Service Engineer Birmingham £32,000 - £47,000 Mon-Fri, 40 & 45 hour weeks available Forklift Service Engineer The Role My client are looking to speak with Forklift Service Engineers & Vehicle Technicians. Company vehicle, fuel card, laptop, phone and industry leading tooling will be provided. You will be travelling to customer sites around this area to complete service & repair work on their fleet of FLTs. In return, you will receive a 10% pension (6% employer, 4% employee) and 33 days annual leave. Forklift Service Engineer Main Responsibilities You will be assigned to this geographical area and will be responsible for reactive and preventative maintenance of a fleet of material handling equipment. Your main roles and responsibilities will include • Diagnose and resolve technical issues, ensuring our equipment operates at optimum efficiency. • Conduct preventative maintenance across the fleet • Update preventative maintenance schedules and records on the CMMS • Liaise closely with customer stakeholders to provide updates on breakdowns, fleet availability and reliability • Build relationships with stakeholders and provide exceptional customer service Forklift Service Engineer The Candidate We are recruiting for multiple roles and at different levels. To qualify for the upper salary range you must have experience of working on Forklift trucks. We will also consider the following • Experience of working with any form of motorised vehicle will be considered • Similar job roles might include vehicle technicians, forklift technicians, plant fitters, plant technicians, or field service engineer. • You must have mechanical skills • Experience with plant equipment, powered access equipment, agricultural machinery, motor vehicles, or industrial cleaners is highly desirable • Ideally you will have an NVQ level 3 (or equivalent) qualification, although this is not essential. • Must be computer literate • Must have good communication skills as you will be in a client facing role. • You will need to be comfortable working autonomously and within a team. Job Roles Fork Lift Engineer, FLT, Mechanic, Vehicle Technician, Service Engineer, Field Service Engineer, Fitter, Plant Engineer, Plant Mechanic INDAB
Feb 09, 2026
Full time
Forklift Service Engineer Birmingham £32,000 - £47,000 Mon-Fri, 40 & 45 hour weeks available Forklift Service Engineer The Role My client are looking to speak with Forklift Service Engineers & Vehicle Technicians. Company vehicle, fuel card, laptop, phone and industry leading tooling will be provided. You will be travelling to customer sites around this area to complete service & repair work on their fleet of FLTs. In return, you will receive a 10% pension (6% employer, 4% employee) and 33 days annual leave. Forklift Service Engineer Main Responsibilities You will be assigned to this geographical area and will be responsible for reactive and preventative maintenance of a fleet of material handling equipment. Your main roles and responsibilities will include • Diagnose and resolve technical issues, ensuring our equipment operates at optimum efficiency. • Conduct preventative maintenance across the fleet • Update preventative maintenance schedules and records on the CMMS • Liaise closely with customer stakeholders to provide updates on breakdowns, fleet availability and reliability • Build relationships with stakeholders and provide exceptional customer service Forklift Service Engineer The Candidate We are recruiting for multiple roles and at different levels. To qualify for the upper salary range you must have experience of working on Forklift trucks. We will also consider the following • Experience of working with any form of motorised vehicle will be considered • Similar job roles might include vehicle technicians, forklift technicians, plant fitters, plant technicians, or field service engineer. • You must have mechanical skills • Experience with plant equipment, powered access equipment, agricultural machinery, motor vehicles, or industrial cleaners is highly desirable • Ideally you will have an NVQ level 3 (or equivalent) qualification, although this is not essential. • Must be computer literate • Must have good communication skills as you will be in a client facing role. • You will need to be comfortable working autonomously and within a team. Job Roles Fork Lift Engineer, FLT, Mechanic, Vehicle Technician, Service Engineer, Field Service Engineer, Fitter, Plant Engineer, Plant Mechanic INDAB
Adults Services Qualified Social Workers (West Lothian) 21 Health & Social Care are recruiting Qualified Social Workers to join a Hospital Social Work Team in West Lothian, with a particular focus on supporting with waiting lists. These roles are offered on a contracting basis for 3 + months. Experience and Qualifications Applicants must hold a UK-recognised professional Social Work qualification an click apply for full job details
Feb 09, 2026
Contractor
Adults Services Qualified Social Workers (West Lothian) 21 Health & Social Care are recruiting Qualified Social Workers to join a Hospital Social Work Team in West Lothian, with a particular focus on supporting with waiting lists. These roles are offered on a contracting basis for 3 + months. Experience and Qualifications Applicants must hold a UK-recognised professional Social Work qualification an click apply for full job details
Employability Service Manager Across Staffordshire Up to £45,250 per annum (25 Days Holiday Bank Holidays, Pension Scheme) Full-time, Permanent The Role: We are looking for a confident and motivated Employability Service Manager to lead the delivery of a new employability and health programme across Staffordshire click apply for full job details
Feb 09, 2026
Full time
Employability Service Manager Across Staffordshire Up to £45,250 per annum (25 Days Holiday Bank Holidays, Pension Scheme) Full-time, Permanent The Role: We are looking for a confident and motivated Employability Service Manager to lead the delivery of a new employability and health programme across Staffordshire click apply for full job details
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences. Real time data processing and gRPC microservices (Typelevel stack). Take end-to-end ownership of services, from development to production operations Optimising the performance of the application in the cloud environments Creating/improving automated pipelines that support our Continuous Delivery process Build, scale and maintain large scale cloud-based services Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals. Refining the team processes to continuously integrate and working towards a continuously deliverable application. Championing best practices to develop clean, resilient code that performs at serious scale. Coaching and providing feedback to fellow developers. What you'll bring Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python). Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before. Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support. Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations. Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP). Ability to collaborate effectively across teams and communicate technical concepts clearly. A problem-solving mindset and eagerness to learn new technologies and approaches. Ability to challenge technical choices, architecture, tools and processes Team overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 09, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences. Real time data processing and gRPC microservices (Typelevel stack). Take end-to-end ownership of services, from development to production operations Optimising the performance of the application in the cloud environments Creating/improving automated pipelines that support our Continuous Delivery process Build, scale and maintain large scale cloud-based services Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals. Refining the team processes to continuously integrate and working towards a continuously deliverable application. Championing best practices to develop clean, resilient code that performs at serious scale. Coaching and providing feedback to fellow developers. What you'll bring Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python). Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before. Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support. Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations. Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP). Ability to collaborate effectively across teams and communicate technical concepts clearly. A problem-solving mindset and eagerness to learn new technologies and approaches. Ability to challenge technical choices, architecture, tools and processes Team overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 09, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. We are looking for an Engineering Manager within Group Digital Platforms to lead a team responsible for the development and operational needs of our Android and iOS mobile products for Sky Sports and Sky News brands across UK, Germany and Italy. You will be joining a friendly, established group of creative people, getting hands-on with the code and driving an agile mindset within the team - always looking to elevate and modernise the applications which millions of people rely on every day for information and entertainment What you'll do As an Engineering Manager within Client Experiences, you will be pivotal in leading a team and the delivery of their roadmap for our News & Sports mobile applications. Lead, manage and inspire a cross functional team, helping individuals to be their best Ensure high-quality and timely delivery of features and projects by championing software development best practices and promoting Agile practices within your squad Lead technical planning of your squad's work and oversee the coding, testing and architectural implementation of the squad, ensuring it aligns to our standards Work in partnership with your peers across Product, Project Management, Design and Engineering to ensure your squad's roadmap and direction aligns with the strategic goals of the organisation Support the team to gather and use Engineering Metrics in to help drive decision making Empower your team to advocate technical product improvements Lead recruitment and onboarding activities Support budgeting, contract and forecasting processes Act as the technical Service Owner for change and incident management, including being the escalation point for on-call, representing the team in incidents wash-ups, and on-call coordination, where relevant What you'll bring Demonstrable experience in technical leadership roles, including leading, managing or mentoring mixed disciplines Experience of working on mobile Android or iOS applications, ideally with experience of Backend for Frontend technologies Experience with all parts of the development process, including UI development, Accessibility, monitoring and observability, automated CI/CD pipelines, API and backend integrations while collaborating closely in a multi-functional team Experience collaborating with stakeholders, squads and wider areas of Sky to identify opportunities for collaboration and learning to help benefit Sky and the delivery of our products A good understanding of agile and a keenness to continually improve through sharing knowledge, keeping on top of the newest technologies and fostering an open, learning mindset within the engineering team Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Leeds Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 09, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. We are looking for an Engineering Manager within Group Digital Platforms to lead a team responsible for the development and operational needs of our Android and iOS mobile products for Sky Sports and Sky News brands across UK, Germany and Italy. You will be joining a friendly, established group of creative people, getting hands-on with the code and driving an agile mindset within the team - always looking to elevate and modernise the applications which millions of people rely on every day for information and entertainment What you'll do As an Engineering Manager within Client Experiences, you will be pivotal in leading a team and the delivery of their roadmap for our News & Sports mobile applications. Lead, manage and inspire a cross functional team, helping individuals to be their best Ensure high-quality and timely delivery of features and projects by championing software development best practices and promoting Agile practices within your squad Lead technical planning of your squad's work and oversee the coding, testing and architectural implementation of the squad, ensuring it aligns to our standards Work in partnership with your peers across Product, Project Management, Design and Engineering to ensure your squad's roadmap and direction aligns with the strategic goals of the organisation Support the team to gather and use Engineering Metrics in to help drive decision making Empower your team to advocate technical product improvements Lead recruitment and onboarding activities Support budgeting, contract and forecasting processes Act as the technical Service Owner for change and incident management, including being the escalation point for on-call, representing the team in incidents wash-ups, and on-call coordination, where relevant What you'll bring Demonstrable experience in technical leadership roles, including leading, managing or mentoring mixed disciplines Experience of working on mobile Android or iOS applications, ideally with experience of Backend for Frontend technologies Experience with all parts of the development process, including UI development, Accessibility, monitoring and observability, automated CI/CD pipelines, API and backend integrations while collaborating closely in a multi-functional team Experience collaborating with stakeholders, squads and wider areas of Sky to identify opportunities for collaboration and learning to help benefit Sky and the delivery of our products A good understanding of agile and a keenness to continually improve through sharing knowledge, keeping on top of the newest technologies and fostering an open, learning mindset within the engineering team Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Leeds Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Elizabeth Michael Associates Ltd
Dronfield, Derbyshire
CUSTOMER SERVICE ADMINISTRATOR TEMPORARY TO PERMANENT MONDAY FRIDAY 1 WEEKEND DAY PER MONTH £12.21 PER HOUR S18 -DRONFIELD - MUST BE ABLE TO DRIVE LOOKING FOR SOMEONE TO START ASAP We are currently supporting our client who is seeking a Temporary to Permanent Customer Service Administrator to join their existing team. As a Customer Service Administrator, you will play a crucial role in ensuring the efficient handling and resolving of incoming calls. Duties include but not limited to: Handling incoming calls for diverse clients. Efficiently manage and respond to inbound calls from a broad spectrum of clients Ensuring a professional and tailored approach for each interaction. Recording detailed and accurate messages to capture caller information, ensuring all necessary details are logged for effective follow-up. This includes contact, purpose of the call, and any other relevant specifics for call-back details or further actions. Scheduling and Booking Appointments Coordinate and manage appointment bookings on behalf of clients, ensuring availability is checked, confirmed, and accurately documented in calendars or scheduling systems. Perform precise and timely data entry, recording essential information from calls, appointments, and client communications into relevant systems or databases Provide a wide range of administrative duties including document management, filing, updating records, and assisting with any additional tasks required to support smooth office operations. Managing Live Chat Interactions by engaging with customers and clients through live chat platforms, providing prompt and informative responses, addressing queries, and escalating issues when necessary, while maintaining a friendly and professional tone. Experience: Good interpersonal and communication skills Excellent telephone manner Excellent customer service skills Ability to deliver tasks to tight deadlines Ability to complete admin tasks accurately and follow instructions Confidence and ability to establish effective working relationships both internally and externally Ability to work on own initiative Ability to multi-task in a fast-paced high-volume environment Ability to work in a pressurised environment Touch Typing Skills - preferred not essential If you are a motivated individual with a passion for customer service and meet the qualifications outlined above, we invite you to apply for this exciting opportunity as a Temporary Customer Service Administrator! EMA25
Feb 09, 2026
Seasonal
CUSTOMER SERVICE ADMINISTRATOR TEMPORARY TO PERMANENT MONDAY FRIDAY 1 WEEKEND DAY PER MONTH £12.21 PER HOUR S18 -DRONFIELD - MUST BE ABLE TO DRIVE LOOKING FOR SOMEONE TO START ASAP We are currently supporting our client who is seeking a Temporary to Permanent Customer Service Administrator to join their existing team. As a Customer Service Administrator, you will play a crucial role in ensuring the efficient handling and resolving of incoming calls. Duties include but not limited to: Handling incoming calls for diverse clients. Efficiently manage and respond to inbound calls from a broad spectrum of clients Ensuring a professional and tailored approach for each interaction. Recording detailed and accurate messages to capture caller information, ensuring all necessary details are logged for effective follow-up. This includes contact, purpose of the call, and any other relevant specifics for call-back details or further actions. Scheduling and Booking Appointments Coordinate and manage appointment bookings on behalf of clients, ensuring availability is checked, confirmed, and accurately documented in calendars or scheduling systems. Perform precise and timely data entry, recording essential information from calls, appointments, and client communications into relevant systems or databases Provide a wide range of administrative duties including document management, filing, updating records, and assisting with any additional tasks required to support smooth office operations. Managing Live Chat Interactions by engaging with customers and clients through live chat platforms, providing prompt and informative responses, addressing queries, and escalating issues when necessary, while maintaining a friendly and professional tone. Experience: Good interpersonal and communication skills Excellent telephone manner Excellent customer service skills Ability to deliver tasks to tight deadlines Ability to complete admin tasks accurately and follow instructions Confidence and ability to establish effective working relationships both internally and externally Ability to work on own initiative Ability to multi-task in a fast-paced high-volume environment Ability to work in a pressurised environment Touch Typing Skills - preferred not essential If you are a motivated individual with a passion for customer service and meet the qualifications outlined above, we invite you to apply for this exciting opportunity as a Temporary Customer Service Administrator! EMA25
Very Successful Retail Chain seeks Maintenance Engineer for North London Area. My Client is a thriving lifestyle retail chain with stores across the country. They are now looking for a maintenance engineer to cover about 12 stores in the North London Area. Working from home you will receive a generous salary plus full use of a company vehicle. You will be an experienced maintenance engineer, used to working with a variety of equipment, and preferably with some experience of working within a retail, leisure or hospitality environment. Some facilities experience would also be useful. Main Purpose of the Role The Maintenance Engineer will be responsible for the reactive and planned maintenance of equipment across company-owned, franchise, and third-party stores. The role also includes general estate maintenance, ensuring company premises are maintained to a high standard while attending sites. Reporting Structure Reports to: Maintenance Co-ordinator and Company Directors Works closely with: Retail Director and Head Office Key Responsibilities Carry out reactive and planned maintenance of equipment as directed by the Maintenance Co-ordinator. Install, remove, and commission equipment as necessary. Identify, assess, and resolve faults efficiently to minimise downtime. Ensure all faulty parts, equipment, and lamps are safely returned to Head Office and clearly labelled. Conduct reviews of general maintenance requirements within company stores and report findings to the Retail Director and Maintenance Co-ordinator. Carry out general maintenance tasks while on-site where required. Ensure all maintenance work is completed and reported in a timely and efficient manner. Undertake ad hoc duties as required to support business needs. Reporting & Administration Requirements Accurately complete daily hours worked and submit weekly to the Maintenance Co-ordinator. Complete all digital job sheets with the required level of detail and submit to Head Office. Report to the Maintenance Co-ordinator upon completion of every job via telephone and digital reporting system (Job Logic). Report all instances where a job cannot be completed on the first visit, including clear reasons and next steps. Provide monthly feedback on potential improvements or changes that could enhance efficiency within the role.
Feb 09, 2026
Full time
Very Successful Retail Chain seeks Maintenance Engineer for North London Area. My Client is a thriving lifestyle retail chain with stores across the country. They are now looking for a maintenance engineer to cover about 12 stores in the North London Area. Working from home you will receive a generous salary plus full use of a company vehicle. You will be an experienced maintenance engineer, used to working with a variety of equipment, and preferably with some experience of working within a retail, leisure or hospitality environment. Some facilities experience would also be useful. Main Purpose of the Role The Maintenance Engineer will be responsible for the reactive and planned maintenance of equipment across company-owned, franchise, and third-party stores. The role also includes general estate maintenance, ensuring company premises are maintained to a high standard while attending sites. Reporting Structure Reports to: Maintenance Co-ordinator and Company Directors Works closely with: Retail Director and Head Office Key Responsibilities Carry out reactive and planned maintenance of equipment as directed by the Maintenance Co-ordinator. Install, remove, and commission equipment as necessary. Identify, assess, and resolve faults efficiently to minimise downtime. Ensure all faulty parts, equipment, and lamps are safely returned to Head Office and clearly labelled. Conduct reviews of general maintenance requirements within company stores and report findings to the Retail Director and Maintenance Co-ordinator. Carry out general maintenance tasks while on-site where required. Ensure all maintenance work is completed and reported in a timely and efficient manner. Undertake ad hoc duties as required to support business needs. Reporting & Administration Requirements Accurately complete daily hours worked and submit weekly to the Maintenance Co-ordinator. Complete all digital job sheets with the required level of detail and submit to Head Office. Report to the Maintenance Co-ordinator upon completion of every job via telephone and digital reporting system (Job Logic). Report all instances where a job cannot be completed on the first visit, including clear reasons and next steps. Provide monthly feedback on potential improvements or changes that could enhance efficiency within the role.
This is an exciting opportunity for a Temporary Administrator to support the efficient running of a retail team in Huntingdon. The role requires excellent organisational skills and attention to detail to ensure smooth operations within the wider finance and operations departments. Client Details A small-sized retail organisation operating in a fast-paced environment. The company is focused on providing high-quality support and solutions, ensuring client satisfaction and operational efficiency. Description Temporary administrator: Provide administrative support to the company. Manage and maintain accurate records and documentation. Coordinate and schedule appointments and meetings. Respond to emails and telephone enquiries in a professional manner. Assist in the preparation of reports and presentations. Ensure office supplies are well-stocked and organised. Support team members with any ad-hoc administrative tasks. Maintain confidentiality and handle sensitive information appropriately. Profile A successful Temporary Administrator should have: Strong organisational and time management skills. Proficiency in standard office software and tools. Excellent written and verbal communication abilities. A proactive approach and the ability to work independently. Attention to detail and a commitment to accuracy. Previous experience in business services or a similar administrative role. Job Offer Competitive hourly rate of 13.00 to 15.00 per hour, paid weekly. Temporary role providing flexibility and valuable experience. Opportunity to work within a supportive and professional environment. Chance to develop and enhance administrative skills.
Feb 09, 2026
Seasonal
This is an exciting opportunity for a Temporary Administrator to support the efficient running of a retail team in Huntingdon. The role requires excellent organisational skills and attention to detail to ensure smooth operations within the wider finance and operations departments. Client Details A small-sized retail organisation operating in a fast-paced environment. The company is focused on providing high-quality support and solutions, ensuring client satisfaction and operational efficiency. Description Temporary administrator: Provide administrative support to the company. Manage and maintain accurate records and documentation. Coordinate and schedule appointments and meetings. Respond to emails and telephone enquiries in a professional manner. Assist in the preparation of reports and presentations. Ensure office supplies are well-stocked and organised. Support team members with any ad-hoc administrative tasks. Maintain confidentiality and handle sensitive information appropriately. Profile A successful Temporary Administrator should have: Strong organisational and time management skills. Proficiency in standard office software and tools. Excellent written and verbal communication abilities. A proactive approach and the ability to work independently. Attention to detail and a commitment to accuracy. Previous experience in business services or a similar administrative role. Job Offer Competitive hourly rate of 13.00 to 15.00 per hour, paid weekly. Temporary role providing flexibility and valuable experience. Opportunity to work within a supportive and professional environment. Chance to develop and enhance administrative skills.
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, theyre free to grow, lead, and innovate. Youll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met click apply for full job details
Feb 09, 2026
Full time
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, theyre free to grow, lead, and innovate. Youll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met click apply for full job details
Job Title: Executive Assistant to Senior MD & MD Location: Mayfair Contract Type: Perm Working Pattern: Full Time (Monday to Friday) - fully office-based Monday - Friday Hours: 09.00 - 18.00 Company: Global Investment Management firm Salary: up to 80,000 + bonus Are you an accomplished and highly proactive Executive Assistant with exceptional organisational skills and a proven ability to support C-suite leaders? If so, we have an outstanding opportunity for you to join a prestigious global investment management firm in the heart of the finance industry. We are seeking an experienced Executive Assistant to deliver first-class support to the Senior Managing Director and Managing Director. This pivotal role requires a strategic thinker who can anticipate needs, manage complex schedules, and ensure seamless operations at the highest level. You will act as a trusted partner, enabling these senior executives to focus on driving business growth and client success. Why Join Us? Be part of a vibrant team in a fast-paced finance environment! Enjoy a role that offers variety and challenge. Contribute to the success of two key leaders in the organisation! Key Responsibilities: In this multifaceted role, you will: Manage Diaries: Keep the Senior MD and MD's calendars up to date, scheduling meetings and appointments efficiently. Travel Coordination: Book travel arrangements online via Concur and organise transport as needed. Communication Hub: Liaise with staff and clients, ensuring smooth information flow and maintaining professional interactions. Meetings & Events: organise meetings and appointments, providing logistical support to ensure everything runs seamlessly. Administrative Duties: Print, bind, and prepare documents while implementing and maintaining administrative systems. Expense Management: Submit expenses promptly and accurately. Reception Duties: Cover reception when needed, ensuring a welcoming environment. 24/7 Availability: Be on call to support the executives, with sensible hours. Errand Running: Assist with errands to support the team, as necessary. What We're Looking For: Experience: Minimum 15 years in senior EA roles, with a proven track record of supporting very senior individuals and managing complex, international schedules to the highest standards of execution. IT Skills: Advanced proficiency in MS Word, Outlook, Excel, and Teams. Communication Skills: Exceptional verbal and written communication, with a polished and professional demeanour. Discretion & Confidentiality : Ability to handle sensitive information with absolute integrity. Team Player: Collaborative approach, contributing positively to team dynamics. Cyber Awareness: Strong understanding of cybersecurity best practices, including vigilance against phishing and social engineering threats. What's In It For You? Competitive salary and benefits package. Opportunities for professional development and growth within the finance sector. A supportive work environment that values your contributions. If you are an enthusiastic, detail-oriented individual who thrives in a fast-paced, executive environment, we would love to hear from you! Join us in making a significant impact and take your career to the next level. Apply Now! Send your CV and a brief cover letter outlining your relevant experience to (url removed). Don't miss out on this fantastic opportunity to work with our client in the finance industry! Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us in shaping the future of finance! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 09, 2026
Full time
Job Title: Executive Assistant to Senior MD & MD Location: Mayfair Contract Type: Perm Working Pattern: Full Time (Monday to Friday) - fully office-based Monday - Friday Hours: 09.00 - 18.00 Company: Global Investment Management firm Salary: up to 80,000 + bonus Are you an accomplished and highly proactive Executive Assistant with exceptional organisational skills and a proven ability to support C-suite leaders? If so, we have an outstanding opportunity for you to join a prestigious global investment management firm in the heart of the finance industry. We are seeking an experienced Executive Assistant to deliver first-class support to the Senior Managing Director and Managing Director. This pivotal role requires a strategic thinker who can anticipate needs, manage complex schedules, and ensure seamless operations at the highest level. You will act as a trusted partner, enabling these senior executives to focus on driving business growth and client success. Why Join Us? Be part of a vibrant team in a fast-paced finance environment! Enjoy a role that offers variety and challenge. Contribute to the success of two key leaders in the organisation! Key Responsibilities: In this multifaceted role, you will: Manage Diaries: Keep the Senior MD and MD's calendars up to date, scheduling meetings and appointments efficiently. Travel Coordination: Book travel arrangements online via Concur and organise transport as needed. Communication Hub: Liaise with staff and clients, ensuring smooth information flow and maintaining professional interactions. Meetings & Events: organise meetings and appointments, providing logistical support to ensure everything runs seamlessly. Administrative Duties: Print, bind, and prepare documents while implementing and maintaining administrative systems. Expense Management: Submit expenses promptly and accurately. Reception Duties: Cover reception when needed, ensuring a welcoming environment. 24/7 Availability: Be on call to support the executives, with sensible hours. Errand Running: Assist with errands to support the team, as necessary. What We're Looking For: Experience: Minimum 15 years in senior EA roles, with a proven track record of supporting very senior individuals and managing complex, international schedules to the highest standards of execution. IT Skills: Advanced proficiency in MS Word, Outlook, Excel, and Teams. Communication Skills: Exceptional verbal and written communication, with a polished and professional demeanour. Discretion & Confidentiality : Ability to handle sensitive information with absolute integrity. Team Player: Collaborative approach, contributing positively to team dynamics. Cyber Awareness: Strong understanding of cybersecurity best practices, including vigilance against phishing and social engineering threats. What's In It For You? Competitive salary and benefits package. Opportunities for professional development and growth within the finance sector. A supportive work environment that values your contributions. If you are an enthusiastic, detail-oriented individual who thrives in a fast-paced, executive environment, we would love to hear from you! Join us in making a significant impact and take your career to the next level. Apply Now! Send your CV and a brief cover letter outlining your relevant experience to (url removed). Don't miss out on this fantastic opportunity to work with our client in the finance industry! Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us in shaping the future of finance! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Your new company An award-winning construction company based in the Abergavenny area. Your new role Working as a Part-Time Administrator, you will be responsible for providing administrative support to the wider team. Duties will include processing supplier information, intal bank reconciliations, data entry and data checking, printing daily invoices, as well as other ad-hoc administrative duties as they arise. This is a temporary to permanent role. What you'll need to succeed You'll have administrative experience and have solid IT skills, including Word and Excel. What you'll get in return This is a temporary position to start ASAP, based in the Abergavenny area. Hours of work are Monday to Friday, 20 hours per week (no weekend work). The hourly rate is 12.21 per hour plus holiday pay. This is a temporary to permanent role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Feb 09, 2026
Seasonal
Your new company An award-winning construction company based in the Abergavenny area. Your new role Working as a Part-Time Administrator, you will be responsible for providing administrative support to the wider team. Duties will include processing supplier information, intal bank reconciliations, data entry and data checking, printing daily invoices, as well as other ad-hoc administrative duties as they arise. This is a temporary to permanent role. What you'll need to succeed You'll have administrative experience and have solid IT skills, including Word and Excel. What you'll get in return This is a temporary position to start ASAP, based in the Abergavenny area. Hours of work are Monday to Friday, 20 hours per week (no weekend work). The hourly rate is 12.21 per hour plus holiday pay. This is a temporary to permanent role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)