About the Role Grade Level (for internal use): 09 Customer Success Manager, Europe The Team: It's a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. This team will develop and execute data driven processes to deliver world class customer experience. Your role may focus on migration, onboarding or global strategic accounts. The Impact: Your interactions with the client will reaffirm and strengthen the organization's relationship with existing accounts and their decision to work with S&P Market Intelligence. Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global Market Intelligence's capabilities. These efforts are a key factor in revenue retention and growth. What's in it for you: We are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting your focus within the team towards a more product-focused role. You will also develop skills which will prepare you for relationship management, sales or product specialist roles. Responsibilities Develop and execute proactive, creative, and ongoing contact initiatives in partnership with Marketing, Product, and account team(s) Drive continuous service improvement with ultimate goal/focus of product adoption and usage growth Evolve the profiles on accounts including all affiliations, geographic presence, and business interests through Sales Force Educate and spread awareness within the client-base about our capabilities to increase usage, leveraging the knowledge of product specialists Increase adoption/usage by focusing on distinct users to increase usage and overall increase in number of users Provide platform, product functionality and new release training (on-site or virtually) specific to a user job function, liaise with product management team to master new product enhancements and relay client feedback on an ongoing basis In partnership with our usage analytics team, monitor product usage and develop account profiles including geographic/departmental presence, relationship history and business interests to support in the develop of renewal proposals and potentially identify upsell opportunities Ongoing learning, and deepening that knowledge, of the suite of products and services offered and ongoing enhancements and new offerings and how they relate to customers Understand customer business and market trends and suggest ways to help clients address them through education on the product and/or connecting them with the right people internally to address those needs Ensure enhancement requests from clients are routed to product stakeholders Leverage internal sales tools to optimize client engagement, eg. CRM and Cadence systems What We're Looking For Positive, proactive attitude and ability to work well in teams Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction Goal and action orientated, with ability to organize, multi-task and prioritize in a fast-paced environment Experience in a consultative sales or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations Basic Qualifications Bachelor's degree required (Finance, Economics or related field preferred) Strong MS office (Word, Excel, PowerPoint) skills are required 1-3 years work experience (2 years of experience in financial services industry and/or in a sales/account management role preferred Any knowledge of CRM systems (such as SalesLoft) or research platforms would be advantageous Benefits Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please email:
Apr 18, 2026
Full time
About the Role Grade Level (for internal use): 09 Customer Success Manager, Europe The Team: It's a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. This team will develop and execute data driven processes to deliver world class customer experience. Your role may focus on migration, onboarding or global strategic accounts. The Impact: Your interactions with the client will reaffirm and strengthen the organization's relationship with existing accounts and their decision to work with S&P Market Intelligence. Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global Market Intelligence's capabilities. These efforts are a key factor in revenue retention and growth. What's in it for you: We are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting your focus within the team towards a more product-focused role. You will also develop skills which will prepare you for relationship management, sales or product specialist roles. Responsibilities Develop and execute proactive, creative, and ongoing contact initiatives in partnership with Marketing, Product, and account team(s) Drive continuous service improvement with ultimate goal/focus of product adoption and usage growth Evolve the profiles on accounts including all affiliations, geographic presence, and business interests through Sales Force Educate and spread awareness within the client-base about our capabilities to increase usage, leveraging the knowledge of product specialists Increase adoption/usage by focusing on distinct users to increase usage and overall increase in number of users Provide platform, product functionality and new release training (on-site or virtually) specific to a user job function, liaise with product management team to master new product enhancements and relay client feedback on an ongoing basis In partnership with our usage analytics team, monitor product usage and develop account profiles including geographic/departmental presence, relationship history and business interests to support in the develop of renewal proposals and potentially identify upsell opportunities Ongoing learning, and deepening that knowledge, of the suite of products and services offered and ongoing enhancements and new offerings and how they relate to customers Understand customer business and market trends and suggest ways to help clients address them through education on the product and/or connecting them with the right people internally to address those needs Ensure enhancement requests from clients are routed to product stakeholders Leverage internal sales tools to optimize client engagement, eg. CRM and Cadence systems What We're Looking For Positive, proactive attitude and ability to work well in teams Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction Goal and action orientated, with ability to organize, multi-task and prioritize in a fast-paced environment Experience in a consultative sales or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations Basic Qualifications Bachelor's degree required (Finance, Economics or related field preferred) Strong MS office (Word, Excel, PowerPoint) skills are required 1-3 years work experience (2 years of experience in financial services industry and/or in a sales/account management role preferred Any knowledge of CRM systems (such as SalesLoft) or research platforms would be advantageous Benefits Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please email:
About the Role: Grade Level (for internal use): 09 The Role: Private Equity Valuations Analyst - Senior Associate The Team: The Private Equity Valuations team is a market leader in supporting our clients with independent valuations of illiquid debt and private equity investments. Since inception the department has been amongst the fastest-growing areas within S&P Global; our analyst teams in London, Dallas, Singapore and India serve over 300 institutional investors across the globe covering notable names in start-up, growth, mature and distressed spectra. The Impact: The Private Markets represents a high investment area with clients increasingly looking to independent specialists such as S&P Global to support them in their valuation process. This role represents a great opportunity to work in a high growth space and deal directly with leading clients across private equity, private credit, infrastructure, hedge funds and institutional investors. What's in it for you: Opportunity to work in a fast growing business Build relationships with leading clients across the private markets spectrum Develop new skills and learn about various sectors/geographies across our client's portfolios Responsibilities: Performing valuations on a wide range of illiquid investments across industries and geographies while using accepted and relevant approaches and theory Presenting analyses and conclusions including written reports, and handling valuation queries from clients Contributing to the design and enhancement of the financial models used to perform valuations Working with management to build and maintain client relationships Attending relevant industry events to broaden your knowledge and experience within the alternative asset industry What We're Looking For: Qualified accountant or CFA charterholder (or in process of obtaining qualification) Multiple years experience of constructing and reviewing valuation models including: DCF, comparable company / bond, and option pricing models Experience of managing delivery of valuations and provision of responses to client challenges Knowledge of software packages including MS Excel, Word, and PowerPoint Ability to adapt and support new business opportunities Ability to use Macro/Python/R/VBA and other programming languages is beneficial, but not essential About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit What's In It For You? Our mission is Advance Essential Intelligence. Our people are 35,000 strong worldwide, committed to integrity, discovery and partnership. We are dedicated to creating a more equitable future and helping customers find sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Benefits: We take care of you, so you can take care of business. Our benefits include health care, flexible downtime, continuous learning, retirement planning and other programs described by country. Further information is available in our benefits summaries. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. If you need an accommodation during the application process due to a disability, please email . Job ID: 327187 • Posted On: 2026-04-07 • Location: London, United Kingdom
Apr 17, 2026
Full time
About the Role: Grade Level (for internal use): 09 The Role: Private Equity Valuations Analyst - Senior Associate The Team: The Private Equity Valuations team is a market leader in supporting our clients with independent valuations of illiquid debt and private equity investments. Since inception the department has been amongst the fastest-growing areas within S&P Global; our analyst teams in London, Dallas, Singapore and India serve over 300 institutional investors across the globe covering notable names in start-up, growth, mature and distressed spectra. The Impact: The Private Markets represents a high investment area with clients increasingly looking to independent specialists such as S&P Global to support them in their valuation process. This role represents a great opportunity to work in a high growth space and deal directly with leading clients across private equity, private credit, infrastructure, hedge funds and institutional investors. What's in it for you: Opportunity to work in a fast growing business Build relationships with leading clients across the private markets spectrum Develop new skills and learn about various sectors/geographies across our client's portfolios Responsibilities: Performing valuations on a wide range of illiquid investments across industries and geographies while using accepted and relevant approaches and theory Presenting analyses and conclusions including written reports, and handling valuation queries from clients Contributing to the design and enhancement of the financial models used to perform valuations Working with management to build and maintain client relationships Attending relevant industry events to broaden your knowledge and experience within the alternative asset industry What We're Looking For: Qualified accountant or CFA charterholder (or in process of obtaining qualification) Multiple years experience of constructing and reviewing valuation models including: DCF, comparable company / bond, and option pricing models Experience of managing delivery of valuations and provision of responses to client challenges Knowledge of software packages including MS Excel, Word, and PowerPoint Ability to adapt and support new business opportunities Ability to use Macro/Python/R/VBA and other programming languages is beneficial, but not essential About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit What's In It For You? Our mission is Advance Essential Intelligence. Our people are 35,000 strong worldwide, committed to integrity, discovery and partnership. We are dedicated to creating a more equitable future and helping customers find sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Benefits: We take care of you, so you can take care of business. Our benefits include health care, flexible downtime, continuous learning, retirement planning and other programs described by country. Further information is available in our benefits summaries. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. If you need an accommodation during the application process due to a disability, please email . Job ID: 327187 • Posted On: 2026-04-07 • Location: London, United Kingdom
Grade Level (for internal use): 14 The Enterprise Data Organization (EDO) is a unified team focused on transforming our exceptional data assets. Unity is built and reinforced at each layer of the organization, a principle that helps establish our core purpose: ensuring coordination, collaboration, and transparency across the entire EDO Technology team EDO Enterprise Architecture is responsible for ensuring a unified technology strategy that aligns with the goals of the EDO as a whole. This does not mean EDO Architecture will act as a singular body for reviewing individual solutions' architecture choices. Instead, this group will act as the centralization point for information sharing to minimize or eliminate repetition, drift, and other common problems with systems architecture at scale. Responsibilities and Impact: Support the development, maintenance, and governance of enterprise-wide architectures across business, capability, information, technical, and solution domains, including collaborating with senior executives to define the enterprise architecture vision and strategy. Guide and govern the delivery of architecture guidance to project teams and establish architectural direction for key strategic initiatives across the EDO. Develop architectural approach & principles and manage large-scale transformation programs. Provide architecture guidance for initiatives and solution designs, ensuring alignment with enterprise standards, principles, patterns, blueprints, etc. and escalating decisions to EARB, as required. Ensure DAB decisions, rationales, and approved architecture standards are clearly documented, published, and communicated effectively, in alignment with the tooling and repository recommendations. Identify gaps in architecture assets to provide solution guidance for enhancing architecture frameworks, blueprints, roadmaps, and design patterns. Conduct quarterly capability matrix reviews, which will contribute to a summarized EARB capability review for the TLT view. Support architecture asset owners to develop standards and resolve challenges with their application. Engage with the central EA office to drive community engagement, capability roadmaps and knowledge sharing. Basic Required Qualifications: Demonstrated ability to influence and partner with Senior Product, Technology, and Business leaders to align technology & architectural decisions with investment prioritization. Deep expertise in one or more core architectural domains: Data Architecture, Cloud Platforms (GCP, AWS, or Azure), Microservices, or API-led architecture. Strategic partnership lens, with understanding of entire data & software lifecycle, to enable comprehensive support of Enterprise Data Organization needs. Expertise in developing clear Points of View on technology, industry, and market trends, and determining their quantifiable potential impact on the enterprise. 15+ years of experience in enterprise architecture or related fields, demonstrating a strong track record of leading architectural initiatives and driving business value through technology alignment. Bachelor's degree in computer science, Information Systems, or related discipline; Master's or MBA is a plus. Relevant architecture certifications are desirable. Benefits: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: Know Your Rights: Workplace discrimination is illegal Job ID: 326876 Posted On: 2026-03-16 Location: London, United Kingdom
Apr 17, 2026
Full time
Grade Level (for internal use): 14 The Enterprise Data Organization (EDO) is a unified team focused on transforming our exceptional data assets. Unity is built and reinforced at each layer of the organization, a principle that helps establish our core purpose: ensuring coordination, collaboration, and transparency across the entire EDO Technology team EDO Enterprise Architecture is responsible for ensuring a unified technology strategy that aligns with the goals of the EDO as a whole. This does not mean EDO Architecture will act as a singular body for reviewing individual solutions' architecture choices. Instead, this group will act as the centralization point for information sharing to minimize or eliminate repetition, drift, and other common problems with systems architecture at scale. Responsibilities and Impact: Support the development, maintenance, and governance of enterprise-wide architectures across business, capability, information, technical, and solution domains, including collaborating with senior executives to define the enterprise architecture vision and strategy. Guide and govern the delivery of architecture guidance to project teams and establish architectural direction for key strategic initiatives across the EDO. Develop architectural approach & principles and manage large-scale transformation programs. Provide architecture guidance for initiatives and solution designs, ensuring alignment with enterprise standards, principles, patterns, blueprints, etc. and escalating decisions to EARB, as required. Ensure DAB decisions, rationales, and approved architecture standards are clearly documented, published, and communicated effectively, in alignment with the tooling and repository recommendations. Identify gaps in architecture assets to provide solution guidance for enhancing architecture frameworks, blueprints, roadmaps, and design patterns. Conduct quarterly capability matrix reviews, which will contribute to a summarized EARB capability review for the TLT view. Support architecture asset owners to develop standards and resolve challenges with their application. Engage with the central EA office to drive community engagement, capability roadmaps and knowledge sharing. Basic Required Qualifications: Demonstrated ability to influence and partner with Senior Product, Technology, and Business leaders to align technology & architectural decisions with investment prioritization. Deep expertise in one or more core architectural domains: Data Architecture, Cloud Platforms (GCP, AWS, or Azure), Microservices, or API-led architecture. Strategic partnership lens, with understanding of entire data & software lifecycle, to enable comprehensive support of Enterprise Data Organization needs. Expertise in developing clear Points of View on technology, industry, and market trends, and determining their quantifiable potential impact on the enterprise. 15+ years of experience in enterprise architecture or related fields, demonstrating a strong track record of leading architectural initiatives and driving business value through technology alignment. Bachelor's degree in computer science, Information Systems, or related discipline; Master's or MBA is a plus. Relevant architecture certifications are desirable. Benefits: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: Know Your Rights: Workplace discrimination is illegal Job ID: 326876 Posted On: 2026-03-16 Location: London, United Kingdom