EA to CEO £55,000 - £60,000 Perm Hybrid working An exciting opportunity has arisen for an experienced Executive Assistant to join a London-based think tank. This is a fast-paced and highly visible role, supporting a newly appointed CEO while also contributing to the smooth running of a collaborative and intellectually driven team. You will act as a trusted right hand, ensuring operations run seamlessly and helping to maintain a highly organised and productive environment. Key responsibilities: Providing high-level support to the CEO, including managing day-to-day priorities Complex diary management across multiple time zones Coordinating international travel, accommodation, and detailed itineraries Preparing documents, presentations, and correspondence as required Supporting internal communications, including company-wide updates Providing administrative support to the wider team Liaising with building and operations teams where needed Assisting with ad hoc projects and business initiatives Candidate Requirements: We are looking for someone with at least five years' experience supporting senior leadership teams, who thrives in a fast-paced environment and can manage competing priorities with ease.You will bring strong communication skills, excellent attention to detail, and a high level of discretion. Advanced MS Office skills are essential.The ideal candidate will be proactive, adaptable, and personable, with sound judgement and the ability to anticipate needs. A positive outlook, strong work ethic, and enthusiasm for contributing to a purpose-driven organisation will set you apart. Desired industry experience: We are flexible on industry experience; however, the following are desired: Public sector Government Politics Charity Consultancy Individuals must come from a smaller office environment rather than large corporations. Candidates will have exposure to key political figures so an interest in current affairs is essential. Benefits : 25 days of annual leave Bonus available after year one 1 day per week WFH Private healthcare Pension scheme REF: JGA/175551 Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
May 15, 2026
Full time
EA to CEO £55,000 - £60,000 Perm Hybrid working An exciting opportunity has arisen for an experienced Executive Assistant to join a London-based think tank. This is a fast-paced and highly visible role, supporting a newly appointed CEO while also contributing to the smooth running of a collaborative and intellectually driven team. You will act as a trusted right hand, ensuring operations run seamlessly and helping to maintain a highly organised and productive environment. Key responsibilities: Providing high-level support to the CEO, including managing day-to-day priorities Complex diary management across multiple time zones Coordinating international travel, accommodation, and detailed itineraries Preparing documents, presentations, and correspondence as required Supporting internal communications, including company-wide updates Providing administrative support to the wider team Liaising with building and operations teams where needed Assisting with ad hoc projects and business initiatives Candidate Requirements: We are looking for someone with at least five years' experience supporting senior leadership teams, who thrives in a fast-paced environment and can manage competing priorities with ease.You will bring strong communication skills, excellent attention to detail, and a high level of discretion. Advanced MS Office skills are essential.The ideal candidate will be proactive, adaptable, and personable, with sound judgement and the ability to anticipate needs. A positive outlook, strong work ethic, and enthusiasm for contributing to a purpose-driven organisation will set you apart. Desired industry experience: We are flexible on industry experience; however, the following are desired: Public sector Government Politics Charity Consultancy Individuals must come from a smaller office environment rather than large corporations. Candidates will have exposure to key political figures so an interest in current affairs is essential. Benefits : 25 days of annual leave Bonus available after year one 1 day per week WFH Private healthcare Pension scheme REF: JGA/175551 Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
PA to CEO Location: Central London Working Pattern: 5 days in the office Working Hours: 9am - 6pm but flex outside hours Salary: £50k - £65k About the Role We are looking for an exceptional PA to support the CEO of a fast-paced media company. This is a true right-hand role with true PA responsibilities, including logistical support of the office and managing day-to-day activity in a busy environment. Key Responsibilities Providing comprehensive support to the CEO, including diary management, scheduling, meeting and event coordination, and travel logistics. Managing internal and external communications for the CEO, using sound judgment to determine when escalation is needed. Building strong relationships with external partners. Ensuring the smooth running of the CEO's office, overseeing day-to-day operations and logistics. Offering ad hoc support across the wider leadership team and collaborating with other leadership EAs as needed. About You 5+ years' experience supporting a CEO or C-Suite; media experience is a plus but not essential. Clear, confident written and verbal communication skills. Strong relationship-building abilities at all levels. Excellent time management skills and the ability to handle competing priorities in a fast-paced environment. Highly discrete, with the ability to manage sensitive information appropriately throughout interactions. Proficient in Microsoft Office. This role is an excellent opportunity for an experienced PA who thrives in an exciting, fast-moving environment. If this sounds like you, please apply below. REF: AD175254Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
May 15, 2026
Full time
PA to CEO Location: Central London Working Pattern: 5 days in the office Working Hours: 9am - 6pm but flex outside hours Salary: £50k - £65k About the Role We are looking for an exceptional PA to support the CEO of a fast-paced media company. This is a true right-hand role with true PA responsibilities, including logistical support of the office and managing day-to-day activity in a busy environment. Key Responsibilities Providing comprehensive support to the CEO, including diary management, scheduling, meeting and event coordination, and travel logistics. Managing internal and external communications for the CEO, using sound judgment to determine when escalation is needed. Building strong relationships with external partners. Ensuring the smooth running of the CEO's office, overseeing day-to-day operations and logistics. Offering ad hoc support across the wider leadership team and collaborating with other leadership EAs as needed. About You 5+ years' experience supporting a CEO or C-Suite; media experience is a plus but not essential. Clear, confident written and verbal communication skills. Strong relationship-building abilities at all levels. Excellent time management skills and the ability to handle competing priorities in a fast-paced environment. Highly discrete, with the ability to manage sensitive information appropriately throughout interactions. Proficient in Microsoft Office. This role is an excellent opportunity for an experienced PA who thrives in an exciting, fast-moving environment. If this sounds like you, please apply below. REF: AD175254Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
Invoicing Administrator 1 year contract 35,000 - 38,000 p.a. Trading and Distribution A leading trading and distribution firm are seeking a highly organised and detail-oriented Invoicing Administrator to support the daily invoicing of deliveries across the UK and Ireland. Working closely with internal and external stakeholders, you will play a key role in ensuring all transactions are invoiced accurately and on time. Key Responsibilities Raise invoices for all transactions using trading management and accounting systems Review loading and delivery instructions to verify deliveries and ensure timely invoicing Monitor customer credit lines and escalate any issues where limits may be exceeded Perform stock reconciliations Produce internal reports and manage data handling tasks Raise credit and debit notes where required Provide general administrative support Assist the Accounts team with month-end and audit processes Support the wider team with additional tasks as required Skills & Experience Previous experience in a similar invoicing or operations role, ideally within commodity trading or physical goods Strong commercial understanding of invoicing processes Excellent attention to detail and organisational skills Ability to manage multiple priorities in a fast-paced environment Strong communication skills, both written and verbal Team player with a proactive, hands-on approach Strong Microsoft Office skills; SAP experience advantageous but not essential Customer-focused with a positive and adaptable attitude This is an excellent opportunity to join a fast-paced commercial environment where accuracy, teamwork and initiative are highly valued. Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
May 14, 2026
Contractor
Invoicing Administrator 1 year contract 35,000 - 38,000 p.a. Trading and Distribution A leading trading and distribution firm are seeking a highly organised and detail-oriented Invoicing Administrator to support the daily invoicing of deliveries across the UK and Ireland. Working closely with internal and external stakeholders, you will play a key role in ensuring all transactions are invoiced accurately and on time. Key Responsibilities Raise invoices for all transactions using trading management and accounting systems Review loading and delivery instructions to verify deliveries and ensure timely invoicing Monitor customer credit lines and escalate any issues where limits may be exceeded Perform stock reconciliations Produce internal reports and manage data handling tasks Raise credit and debit notes where required Provide general administrative support Assist the Accounts team with month-end and audit processes Support the wider team with additional tasks as required Skills & Experience Previous experience in a similar invoicing or operations role, ideally within commodity trading or physical goods Strong commercial understanding of invoicing processes Excellent attention to detail and organisational skills Ability to manage multiple priorities in a fast-paced environment Strong communication skills, both written and verbal Team player with a proactive, hands-on approach Strong Microsoft Office skills; SAP experience advantageous but not essential Customer-focused with a positive and adaptable attitude This is an excellent opportunity to join a fast-paced commercial environment where accuracy, teamwork and initiative are highly valued. Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
Location: Farringdon Start: Immediate / Monday Duration: 2 months Working Pattern: Full-time, minimum 4 days per week in the office Rate: £18-£22 per hour DOE My client is a fast-growing consultancy with a strong interest in AI and innovation, they are looking for an organised, proactive, and people-focused individual to join them on a temporary basis for the next two months - starting on Monday! You'll work closely with senior leadership to support recruitment, onboarding, employee engagement, and day-to-day people operations in a varied and hands-on role. What you'll do: Coordinate recruitment activity including candidate outreach, interview scheduling, and communications Support onboarding and induction for new starters Help manage employee engagement activities, reviews, and people processes Coordinate training and development activity Provide wider operational and PMO support where needed Help maintain a positive, collaborative, high-performing culture Who you are: Experience in recruitment, HR, people operations, or coordination roles Highly organised with strong communication skills Proactive, adaptable, and comfortable in a fast-moving environment Confident managing multiple priorities and stakeholders Interested in AI, innovation, and growing businesses Available to start immediately and work mainly from the Farringdon office REF: JC179956Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
May 14, 2026
Seasonal
Location: Farringdon Start: Immediate / Monday Duration: 2 months Working Pattern: Full-time, minimum 4 days per week in the office Rate: £18-£22 per hour DOE My client is a fast-growing consultancy with a strong interest in AI and innovation, they are looking for an organised, proactive, and people-focused individual to join them on a temporary basis for the next two months - starting on Monday! You'll work closely with senior leadership to support recruitment, onboarding, employee engagement, and day-to-day people operations in a varied and hands-on role. What you'll do: Coordinate recruitment activity including candidate outreach, interview scheduling, and communications Support onboarding and induction for new starters Help manage employee engagement activities, reviews, and people processes Coordinate training and development activity Provide wider operational and PMO support where needed Help maintain a positive, collaborative, high-performing culture Who you are: Experience in recruitment, HR, people operations, or coordination roles Highly organised with strong communication skills Proactive, adaptable, and comfortable in a fast-moving environment Confident managing multiple priorities and stakeholders Interested in AI, innovation, and growing businesses Available to start immediately and work mainly from the Farringdon office REF: JC179956Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
Role: Executive Assistant to Chairman Location: Central Bristol (with frequent travel surrounding areas) Working Pattern: Hybrid Core Working Hours: 9am - 6pm with flexibility Salary: £45k - £55k (DOE) About the Role We are seeking a confident administrative professional to support the Chairman of a dynamic young start-up. This is a true right-hand role with varied responsibilities, combining high-level administrative, organisational, and gatekeeping support with elements of private assistance. This role is ideal for an organised, proactive individual who can adapt to senior leadership needs with and thrives in a fast-paced, ambitious, entrepreneurial environment. Key Responsibilities Providing comprehensive support to the Chairman, including inbox management, diary management, scheduling, meeting coordination, large and small event planning, and domestic and international travel logistics. Delivering full meeting support: preparing documents, agendas, and taking minutes. Acting as a liaison for clients, portfolio businesses, investors, and other key stakeholders. Offering lifestyle and logistical support, including household admin, personal diary coordination, travel and appointment booking, and some family logistics. Providing wider administrative and organisational support to the team as required. About You You are an organised, experienced administrative professional who enjoys being part of a small, dynamic team and providing 360 support to a hands-on senior leader. Previous experience supporting C-Suite or senior leadership to a high-degree, demonstrating excellent time management and the ability to juggle competing priorities in a fast-moving start-up. Strong written and verbal communication skills, with the ability to build relationships at all levels and handle stakeholder interactions. Highly proactive attitude, able to anticipate needs, exercise sound judgment, and act as an effective gatekeeper. A steady, organised approach that helps bring clarity and maintain smooth workflow in a dynamic environment. Comfortable handling sensitive information and personal matters with discretion. A full UK driving license and access to your own car are necessary; some days will be spent traveling to surrounding areas and visiting portfolio business locations. If you're excited by the idea of supporting a hands-on leader and playing a key role in a start-up environment, please apply below. REF: MS179690Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
May 13, 2026
Full time
Role: Executive Assistant to Chairman Location: Central Bristol (with frequent travel surrounding areas) Working Pattern: Hybrid Core Working Hours: 9am - 6pm with flexibility Salary: £45k - £55k (DOE) About the Role We are seeking a confident administrative professional to support the Chairman of a dynamic young start-up. This is a true right-hand role with varied responsibilities, combining high-level administrative, organisational, and gatekeeping support with elements of private assistance. This role is ideal for an organised, proactive individual who can adapt to senior leadership needs with and thrives in a fast-paced, ambitious, entrepreneurial environment. Key Responsibilities Providing comprehensive support to the Chairman, including inbox management, diary management, scheduling, meeting coordination, large and small event planning, and domestic and international travel logistics. Delivering full meeting support: preparing documents, agendas, and taking minutes. Acting as a liaison for clients, portfolio businesses, investors, and other key stakeholders. Offering lifestyle and logistical support, including household admin, personal diary coordination, travel and appointment booking, and some family logistics. Providing wider administrative and organisational support to the team as required. About You You are an organised, experienced administrative professional who enjoys being part of a small, dynamic team and providing 360 support to a hands-on senior leader. Previous experience supporting C-Suite or senior leadership to a high-degree, demonstrating excellent time management and the ability to juggle competing priorities in a fast-moving start-up. Strong written and verbal communication skills, with the ability to build relationships at all levels and handle stakeholder interactions. Highly proactive attitude, able to anticipate needs, exercise sound judgment, and act as an effective gatekeeper. A steady, organised approach that helps bring clarity and maintain smooth workflow in a dynamic environment. Comfortable handling sensitive information and personal matters with discretion. A full UK driving license and access to your own car are necessary; some days will be spent traveling to surrounding areas and visiting portfolio business locations. If you're excited by the idea of supporting a hands-on leader and playing a key role in a start-up environment, please apply below. REF: MS179690Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
Location: Farringdon 4 days per week in-office Start date: Immediate start - Monday Duration: 2-month temporary contract Rate: £16-£20 per hour (depending on experience) We're partnering with a fast-growing, AI-native consultancy looking for a highly organised and proactive Team Administrator to join the team immediately on a temporary basis. This is a varied, hands-on operational support role at the centre of the business, supporting the team across recruitment coordination, onboarding, systems management, office operations, finance administration, and team coordination. You'll play a key role in keeping the business running smoothly while working closely with senior stakeholders in a fast-paced, scaling environment. What you'll do: Manage and monitor the inbox, ensuring queries are handled efficiently and professionally Coordinate interviews and recruitment scheduling across multiple stakeholders Support onboarding processes for new joiners, including documentation, systems setup, and induction coordination Maintain accurate employee and candidate records within BambooHR and other internal systems Keep resourcing and capacity trackers updated and reliable Coordinate IT and asset management, including equipment setup, returns, and access management Maintain high-quality documentation across Microsoft 365 and SharePoint Support team logistics including meetings, onboarding sessions, office activities, and team days Provide finance and bookkeeping support, including chasing invoices, reconciling transactions in Xero, credit card reconciliations, invoice processing, and supporting supplier payment runs Coordinate travel bookings and related administration for the wider team Support day-to-day office management, supplier coordination, and maintaining shared spaces Who you are: Highly organised with excellent attention to detail Comfortable managing multiple priorities in a fast-paced environment Proactive, adaptable, and confident taking ownership of tasks A strong communicator with a professional and polished approach Happy working in a support-focused role that enables teams to operate effectively Experienced in administration, operations, PMO, or coordination roles Familiar with Microsoft 365 tools including Outlook, Excel, Teams, and SharePoint Comfortable working with HR systems such as BambooHR or similar platforms Experience using Xero for reconciliations, invoice chasing, and light bookkeeping tasks Experienced producing high-quality documents and maintaining organised systems REF: JC179957Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
May 13, 2026
Seasonal
Location: Farringdon 4 days per week in-office Start date: Immediate start - Monday Duration: 2-month temporary contract Rate: £16-£20 per hour (depending on experience) We're partnering with a fast-growing, AI-native consultancy looking for a highly organised and proactive Team Administrator to join the team immediately on a temporary basis. This is a varied, hands-on operational support role at the centre of the business, supporting the team across recruitment coordination, onboarding, systems management, office operations, finance administration, and team coordination. You'll play a key role in keeping the business running smoothly while working closely with senior stakeholders in a fast-paced, scaling environment. What you'll do: Manage and monitor the inbox, ensuring queries are handled efficiently and professionally Coordinate interviews and recruitment scheduling across multiple stakeholders Support onboarding processes for new joiners, including documentation, systems setup, and induction coordination Maintain accurate employee and candidate records within BambooHR and other internal systems Keep resourcing and capacity trackers updated and reliable Coordinate IT and asset management, including equipment setup, returns, and access management Maintain high-quality documentation across Microsoft 365 and SharePoint Support team logistics including meetings, onboarding sessions, office activities, and team days Provide finance and bookkeeping support, including chasing invoices, reconciling transactions in Xero, credit card reconciliations, invoice processing, and supporting supplier payment runs Coordinate travel bookings and related administration for the wider team Support day-to-day office management, supplier coordination, and maintaining shared spaces Who you are: Highly organised with excellent attention to detail Comfortable managing multiple priorities in a fast-paced environment Proactive, adaptable, and confident taking ownership of tasks A strong communicator with a professional and polished approach Happy working in a support-focused role that enables teams to operate effectively Experienced in administration, operations, PMO, or coordination roles Familiar with Microsoft 365 tools including Outlook, Excel, Teams, and SharePoint Comfortable working with HR systems such as BambooHR or similar platforms Experience using Xero for reconciliations, invoice chasing, and light bookkeeping tasks Experienced producing high-quality documents and maintaining organised systems REF: JC179957Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
Roadshow Assistant - 12 Month Fixed Term Contract Salary: £50,000 Location: West End - London We are working with a global investment and advisory firm seeking a highly organised and proactive Roadshow Assistant to join its EMEA and APAC roadshow team on a 12 month fixed term contract. This is an excellent opportunity for a confident events or roadshow assistant with experience working in professional or financial services. The successful candidate will play a key role in coordinating roadshows, conferences and events ensuring every detail is delivered to an exceptional standard. What You Will Do: In this busy and varied role, you will support the planning and delivery of client roadshows, prepare detailed itineraries and materials, coordinate logistics, liaise with internal teams, clients, executive assistants and external suppliers, and act as a central point of contact throughout the process. You will also assist with external conferences, smaller events and dinners. Coordinating meetings, travel, accommodation, dinners and event logistics Acting as a first point of contact for clients and internal stakeholders Supporting external conferences, including registration and onsite coordination where required with occasional travel Maintaining accurate project calendars and ensuring all details are kept up to date Liaising with hotels, restaurants, travel providers and conference organisers Assisting with operational projects during quieter periods What We Are Looking For: The ideal candidate will be highly detail-oriented, calm under pressure and able to manage multiple priorities at once. You will be a natural relationship builder with strong communication skills, a positive "can-do" attitude and the ability to work collaboratively across international teams. Previous experience in roadshows, events, professional services, financial services or investment management Excellent organisational skills and strong attention to detail The ability to multitask and prioritise effectively in a fast-paced environment Strong written and verbal communication skills A collaborative, team-focused approach A proactive mindset and problem-solving skills This is a fantastic opportunity to join a high-performing, international team in a varied and fast-paced role. Please apply today to be considered for this fantastic role. REF: RS180122Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
May 12, 2026
Contractor
Roadshow Assistant - 12 Month Fixed Term Contract Salary: £50,000 Location: West End - London We are working with a global investment and advisory firm seeking a highly organised and proactive Roadshow Assistant to join its EMEA and APAC roadshow team on a 12 month fixed term contract. This is an excellent opportunity for a confident events or roadshow assistant with experience working in professional or financial services. The successful candidate will play a key role in coordinating roadshows, conferences and events ensuring every detail is delivered to an exceptional standard. What You Will Do: In this busy and varied role, you will support the planning and delivery of client roadshows, prepare detailed itineraries and materials, coordinate logistics, liaise with internal teams, clients, executive assistants and external suppliers, and act as a central point of contact throughout the process. You will also assist with external conferences, smaller events and dinners. Coordinating meetings, travel, accommodation, dinners and event logistics Acting as a first point of contact for clients and internal stakeholders Supporting external conferences, including registration and onsite coordination where required with occasional travel Maintaining accurate project calendars and ensuring all details are kept up to date Liaising with hotels, restaurants, travel providers and conference organisers Assisting with operational projects during quieter periods What We Are Looking For: The ideal candidate will be highly detail-oriented, calm under pressure and able to manage multiple priorities at once. You will be a natural relationship builder with strong communication skills, a positive "can-do" attitude and the ability to work collaboratively across international teams. Previous experience in roadshows, events, professional services, financial services or investment management Excellent organisational skills and strong attention to detail The ability to multitask and prioritise effectively in a fast-paced environment Strong written and verbal communication skills A collaborative, team-focused approach A proactive mindset and problem-solving skills This is a fantastic opportunity to join a high-performing, international team in a varied and fast-paced role. Please apply today to be considered for this fantastic role. REF: RS180122Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
Contract Administrator Facilities Management London Onsite Temp-to-permanent 35,000 - 40,000 A London based facilities management firm are seeking a proactive and organised Contract Administrator to play a key role in supporting the day-to-day delivery of facilities services across our client base. Acting as the central point of contact for all facilities-related queries, you will ensure the efficient coordination of planned, preventive, and reactive maintenance, while delivering a high standard of customer service. Key Responsibilities: Act as the first point of contact for all facilities (soft and hard FM) requests Log, track, and manage jobs via CAFM/helpdesk systems Prioritise and allocate tasks in line with SLAs and urgency Prepare and issue quotes for planned and reactive works, ensuring commercial viability Coordinate engineers, contractors, and service providers to ensure timely delivery Monitor job progress, update stakeholders, and close tasks accurately Handle client queries, complaints, and escalations professionally Maintain accurate records and produce reports on KPIs, SLAs, and performance Support process improvements and system updates Assist with tender submissions, pricing validation, and pipeline governance About You: Experience in a helpdesk or customer service role within a facilities management firm is essential Familiarity with CAFM systems (e.g. BigChange, Concept, Maximo, ServiceNow) Commercially aware and able to provide quotes Strong organisational skills with the ability to manage multiple priorities Excellent communication and stakeholder management skills Good IT skills, particularly in MS Office (Excel) A professional, friendly, and customer-focused approach Understanding of SLAs, KPIs, and compliance standards This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys coordinating operations while delivering excellent service. JMM(phone number removed) Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
May 09, 2026
Full time
Contract Administrator Facilities Management London Onsite Temp-to-permanent 35,000 - 40,000 A London based facilities management firm are seeking a proactive and organised Contract Administrator to play a key role in supporting the day-to-day delivery of facilities services across our client base. Acting as the central point of contact for all facilities-related queries, you will ensure the efficient coordination of planned, preventive, and reactive maintenance, while delivering a high standard of customer service. Key Responsibilities: Act as the first point of contact for all facilities (soft and hard FM) requests Log, track, and manage jobs via CAFM/helpdesk systems Prioritise and allocate tasks in line with SLAs and urgency Prepare and issue quotes for planned and reactive works, ensuring commercial viability Coordinate engineers, contractors, and service providers to ensure timely delivery Monitor job progress, update stakeholders, and close tasks accurately Handle client queries, complaints, and escalations professionally Maintain accurate records and produce reports on KPIs, SLAs, and performance Support process improvements and system updates Assist with tender submissions, pricing validation, and pipeline governance About You: Experience in a helpdesk or customer service role within a facilities management firm is essential Familiarity with CAFM systems (e.g. BigChange, Concept, Maximo, ServiceNow) Commercially aware and able to provide quotes Strong organisational skills with the ability to manage multiple priorities Excellent communication and stakeholder management skills Good IT skills, particularly in MS Office (Excel) A professional, friendly, and customer-focused approach Understanding of SLAs, KPIs, and compliance standards This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys coordinating operations while delivering excellent service. JMM(phone number removed) Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.