Niyaa People Ltd

Join a forward-thinking Housing Association in a pivotal role that will directly shape and enhance the customer experience across the organisation. This Customer Excellence Manager position offers the opportunity to lead meaningful change, champion the customer voice, and drive continuous improvement across services that truly impact peoples lives click apply for full job details

We are recruiting on behalf of a respected housing association in Leicestershire for a Housing Support Officer to join a supported accommodation service in Leicester. This is a temporary opportunity with an immediate start, offering part-time hours (28 per week) and the potential to apply for a permanent role. This is a frontline, customer-facing role within a small supported housing scheme, working with individuals who are homeless or at risk of homelessness, including those with complex needs. Key Responsibilities of a Housing Support Officer: Provide day-to-day frontline support to residents within supported accommodation Carry out routine health & safety checks across the scheme Support residents with housing applications and move-on plans into independent accommodation Work closely with local authority housing teams on referrals and placements Support individuals with complex needs, including substance misuse, mental health challenges, and offending histories Maintain accurate and up-to-date support plans and case notes Conduct regular keywork sessions and risk assessments with residents Support residents to develop independent living skills (e.g. budgeting, tenancy sustainment, accessing services) Manage low-level tenancy-related issues, including rent awareness and property upkeep Respond appropriately to incidents, safeguarding concerns, and anti-social behaviour Liaise with external agencies and support services to coordinate holistic support Offer flexible cover across nearby services when required What We'd Love To See From You as a Housing Support Officer: Previous experience in supported housing, homelessness services, hostel work, or similar frontline roles Confident supporting individuals with complex needs Practical knowledge of housing processes, including housing register applications Ability to carry out basic health & safety checks reliably Flexible approach to working across services Able to work 28 hours across five days Full UK driving licence (desirable) Enhanced DBS check If this Housing Support Officer role is of interest, please apply or contact (url removed) or (url removed)

Join a well-established Housing Association in a fulfilling role that plays a key part in delivering essential services to tenants, on a 69 month contract with consistent and stable work. This Rent Setting & Service Charge Admin position offers the opportunity to support the delivery of accurate rent and service charge calculations, ensuring over 70,000 tenants are well-informed and supported thro click apply for full job details

We are looking for a Plumber in the Long Eaton area working for a highly established housing association on on-going contract, working on the bathroom team. I would like to see CV's for anyone who has worked as Plumber Multi Trade, Mainteance Plumber or in a similar position. As the Plumber, you will be responsible for: Plumbing repairs Plumbing installs Diagnose and assess plumbing issues Perform all necessary plumbing repairs and maintenance works The successful Plumber will: Ideally have an NVQ in Plumbing Have their own van Have their own tools Have relevant experience within social housing Some benefits the Plumber will receive: 23.10 an hour 45p per mile Weekly pay Long term work 37.5 hours a week ASAP start Location and Travel All the proerties you will be required to travel to are in the Long Eaton area. If you are interested in the Plumber role, please apply online or call Alex on (phone number removed)

Enjoy a long-term, self-employed role working for a respected and well-established housing association This Carpenter Multi Trade role offers consistent work, weekly pay, and the potential for full-time employment if desired. You'll be working for a major housing association in the Chesterfield area, known for providing long-term opportunities and a strong team environment. This is an organization where you'll be valued for your contribution and given stability in your role. I would love to see CVs from anyone who has worked as a Multi Trade Operative, Joiner Multi Trade, Kitchen Fitter, Bathroom Fitter, Multi Skilled Operative or in a similar construction-related role. As the Carpenter Multi Trade you will be responsible for: All aspects of carpentry Plumbing Tiling Patch plastering Painting and decorating Flooring (desirable) General repairs, maintenance and void works in social housing properties The successful Carpenter Multi Trade will: Have their own van Have their own tools Have relevant industry experience in social housing In return, the Carpenter Multi Trade will receive: Company van and fuel card Weekly pay (CIS or PAYE payments available) Long term work Potential for full-time employment if desired Essential training provided Location & travel This role requires travel in and around the Chesterfield area. If this Carpenter Multi Trade role sounds like something you'd be interested in, apply now, or call Alex on (phone number removed)

Enjoy a long-term, self-employed role, working for a respected and well-established housing association. This Plasterer role offers consistent work, weekly pay, and the potential for full-time employment if desired. You'll be working for a major housing association in the Spalding area, known for providing long-term opportunities and a strong team environment. This is an organization where you'll be valued for your contribution and given stability in your role. I would love to see CVs from anyone who has worked as a Plasterer Multi Trade or in a similar construction-related role. As the Plasterer, you will be responsible for: All aspects of internal plastering in tenanted & void properties Patch plastering and making good The successful Plasterer will: Have their own tools Have relevant industry experience in social housing or a domestic setting Hold a full UK driving licence In return, the Plasterer will receive: Weekly pay (CIS or PAYE payments available) Company van and fuel card 37.5 hours per week Long term work Essential training provided ASAP start Location & travel All work is located in the Spalding area. If this Plasterer role sounds like something you'd be interested in, apply now, or call Alex on (phone number removed)

I am currently looking for an experienced Joiner in the Long Eaton area, to work for a well-established housing association in domestic properties on a long term, self-employed contract. I would like to see CV's from anyone who has worked as a Carpenter, Joiner Multi Trade, Carpenter Multi Trade or in a similar position. As the Joiner, you will be carrying out: All aspects of 2nd fix Joinery in domestic properties Fitting aqua panels in bathrooms What the experienced Joiner will: Hold a qualification in a relevant trade Have relevant industry experience Have their own tools Ideally have their own vehicle The experienced Joiner will receive: 23.10 per hour (CIS or PAYE payments available) Weekly pay 37.5 hours per week Long term work ASAP start Opportunity for a permanent contract if desired Travel and location All properties that you will be required to travel to are located in the Long Eaton area. If you are interested in this Joiner position, then please apply online or call Alex on (phone number removed)

A well established Social Housing organisation is looking for a Ground Maintenance Operative to join their company on the Estate and Services Team in the Birmingham area. Job Title: Ground Maintenance Operative Location: Birmingham Contract type: Temporary to permanent Hourly rate: 17.20 ph paid weekly via umbrella As a Ground Maintenance Operative, you will be: Grass cutting and collection Removal and disposal of green waste Hedge and bush reduction and shaping Strimming Weed management Shrub maintenance, pruning and planting Litter picking To be successful as a Ground Maintenance Operative, you will have: Previous experience in a similar role ( Ground Maintenance/ Grounds keeper/ Head Gardener/ Estate Maintenance Operative/ External Operative Driving license If you are interested in the Grounds Maintenance Operative role, Please apply to this role or call Luke on (phone number removed)

Enjoy flexible working, potential to be extended in the South Birmingham area as a Compliance Contract Officer. This role offers the chance to monitor and supervise various asbestos and water hygiene regulations. You will be working for a well-known housing provider that values not only their tenants but every stakeholder within the business, ensuring attention to detail, collaboration and a commitment to maintaining high levels of compliance. As the Compliance Contract Officer you will be: Monitoring and supervising various asbestos and water hygiene regulations Updating and maintaining the risk register Providing advice to customers, staff and contractors regarding risk areas Ensuring contractors meet or exceed KPIs and maintain a high standard of tenant liaison Qualifications the Compliance Contract Officer will need: Experience working within a social housing setting in a similar role. Relevant qualifications within a compliance role Knowledge of the requirements with external contractor management within compliance, specifically asbestos and water hygiene What you will receive as the Compliance Contract Officer : Hourly rate between 26.50- 30.50, dependent on experience Flexible working Opportunity to work with a leading housing association 3 month contract, with the potential to be extended If this Compliance Contract Officer role sounds like a great fit, apply now or get in touch with Lexie on (phone number removed) or email on (url removed)

Enjoy hybrid working as a Compliance Coordinator in the Nottingham area on an interim basis. You will receive opportunity for a long-term contract and support the wider organisation. You will be working for a well-known affordable housing provider that values not only their tenants but every stakeholder within the business, ensuring attention to detail, collaboration and a commitment to maintaini click apply for full job details

Step into a rewarding opportunity offering a supportive and collaborative environment, and the chance to play a key role in supporting the delivery of high-quality legal services within a busy Housing Legal team. This Property Legal Assistant position gives you the opportunity to manage your own caseload under supervision, contribute to the defence of housing disrepair claims, and develop speciali click apply for full job details

Enjoy hybrid working, weekly pay in Nottingham as a Compliance Manager. This role offers the chance to manage the specialised asbestos and Fire contracts. You will be working for a well-known housing provider that values not only their tenants but every stakeholder within the business, ensuring attention to detail, collaboration and a commitment to maintaining high levels of compliance click apply for full job details

We are recruiting a Contracts Manager for a leading Property Maintenance and Refurbishment company based in Loughborough, covering projects across the East Midlands! As a Contracts Manager, you will take ownership of multiple refurbishment and planned works contracts across a range of sectors, ensuring projects are delivered safely, on time, within budget, and to the highest quality standards click apply for full job details

Enjoy a long-term, self-employed role working for a respected and well-established housing contractor. This Multi Trade Operative role offers consistent work, weekly pay, and the potential for full-time employment if desired. You'll be working for a major housing contractor in the Chesterfield area, known for providing long-term opportunities and a strong team environment. This is an organization where you'll be valued for your contribution and given stability in your role. I would love to see CVs from anyone who has worked as a Carpenter Multi Trade, Plumber Multi Trade, Bathroom Fitter, Kitchen Fitter, Multi Skilled Operative or in a similar construction-related role. As the Multi Trade Operative, you will be responsible for: All aspects of carpentry Plumbing Tiling Patch plastering Painting and decorating Flooring (desirable) General repairs, mainteance and void works in social housing properties The successful Multi Trade Operative will: Have their own van Have their own tools Have relevant industry experience in social housing In return, the Multi Trade Operative will receive: Fuel allowance Weekly pay (CIS or PAYE payments available) Long term work Potential for full-time employment if desired Essential training provided Location & travel This role requires travel in and around the Chesterfield area. If this Multi Trade Operative role sounds like something you'd be interested in, apply now, or call Alex on (phone number removed).

Enjoy a contract Electrician role offering a company, a fuel card, and the opportunity for a permanent role. This position is based in Daventry and surrounding areas, working for a respected and well-established housing association. As a Electrician you will be: Working in tenanted social housing properties Completing EICRs Completing responsive repairs and maintenance I'd love to speak to any Electrician who has: Previous domestic experience A full UK driving licence AM2 18th edition The role is offering: Company van & fuel card Opportunity for a permanent role Weekly CIS payments I would like to see CVs from anyone who has worked as a domestic Electrician before. This role is offering an hourly rate of 26 per hour. If you are interested in this Electrician position, please apply or email Aaron at (url removed).

About the Role: We are seeking a proactive and customer-focused Customer Liaison Officer to provide vital support to our tenants and internal teams. In this role, you will act as the first point of contact for tenants, contractors, and colleagues, and play a key role in maintaining safe, welcoming, and well-maintained homes. Key Responsibilities of a Customer Liaison Oficer: Support customers and internal teams to gain access for improvement works. Take ownership and responsibility for delivering consistently high standards of service within your team and across the business. Remain positive, solution-focused, and committed to the social value derived from delivering exceptional services to tenants and colleagues. Work collaboratively across teams to develop and deliver communications that keep customers informed and safe in their homes. Manage complaints and identify resolutions, working with customers and contractors, and implement lessons learned for continuous service improvement. Maintain accurate records and data entry to support operational compliance and reporting requirements. Qualifications & Experience: Experience in a customer-facing role with strong face-to-face and telephone skills. Own a vehicle and be willing to travel daily across Birmingham, Coventry, and Worcester. Data entry skills and accuracy. Experience in social housing and knowledge of compliance/building safety is desirable but not essential. Ability to work independently and manage your own schedule while balancing multiple priorities. Strong organisational and time management skills to ensure inspections, works, and communications are completed on schedule. Awareness of safeguarding responsibilities and the ability to identify and escalate concerns appropriately. Confidence in engaging with a diverse range of tenants, contractors, and stakeholders. What's on Offer for this Customer Liaison Officer: Work in a forward-thinking organisation that values creativity and fresh ideas. Opportunities for continuous learning, career development, and skills enhancement. Join a team of dedicated professionals who support and inspire each other every day. Competitive hourly rate of 22- 26 per hour Minimum 6 month contract If this Customer Liaison Officer role is for you please apply or contact (url removed)

We are working in partnership with a well-established social housing provider operating across a county-wide portfolio in Wales. Our client is seeking an experienced Housing Manager to lead a housing management team based in Powys. This is a hybrid role, with a minimum of three days per week in the office. This Housing Manager position is a key leadership role, responsible for the day-to-day management of a team of approximately nine Housing Officers, alongside oversight of an Anti-Social Behaviour Coordinator and Housing Assistants. Reporting to the Head of Housing, the successful candidate will play a pivotal role in maintaining high service standards and ensuring consistency across multiple teams and operational areas. Key Responsibilities of a Housing Manager: Lead and manage a team of Housing Officers across designated patches Provide line management and oversight to the Anti-Social Behaviour Coordinator Oversee Housing Assistants and support their development Manage staffing matters including performance, absence, and general people management Support the team with complex and escalated tenancy cases Ensure consistent processes and service delivery across teams and locations Oversee day-to-day housing management operations and administration Salary & Benefits Starting salary: 45,000 Annual incremental progression Hybrid working Office base in Powys, Wales About You To be successful in this Housing Manager role, you will demonstrate: Proven experience within housing management, ideally in a social housing or housing association setting Strong people management experience leading tenant-facing teams Ability to manage complex tenancy cases and support teams with escalations Good understanding of Welsh housing legislation and the regulatory environment Experience overseeing anti-social behaviour casework and multi-agency working Ability to implement and maintain consistent processes across teams Welsh language skills or an understanding of Welsh language and culture (desirable) A relevant housing qualification (e.g. CIH Level 5 or equivalent) is advantageous If this Housing Manager role is of interest please apply or contact (url removed)

We are recruiting on behalf of a community-focused organisation operating in the housing sector, providing services to residents and supporting tenancy management and property maintenance. The business has an established customer services function that acts as a key point of contact for customers, handling day-to-day enquiries and coordinating service requests. About the role This is a Customer Service Advisor position within a customer services team, primarily handling inbound calls (with some outbound contact as required). The role involves responding to a range of housing-related queries including tenancy management and maintenance issues, raising repair orders, and taking rent payments. The position is hybrid, working 35 hours per week with set office/homeworking days: Monday, Tuesday and Thursday in the office; Wednesday and Friday working from home. The client is looking for someone to start as soon as possible. Interviews are expected to be arranged quickly (potentially end of this week or next week) and are likely to be an informal conversation with the hiring manager. Responsibilities of a Customer Service Advisor: Handle predominantly inbound customer calls (and some outbound calls where needed) Respond to tenancy management enquiries Respond to maintenance/repairs enquiries Raise/submit repair orders Take rent payments over the phone Provide general customer service support and resolve queries at first point of contact where possible Salary and benefits Hybrid working pattern: 3 days office / 2 days from home (Mon/Tue/Thu in office; Wed/Fri WFH) 35 hours per week 18.50- 19 p/h umbrella Ideal candidate Strong customer service experience (essential) Comfortable working on phones in a busy inbound-call environment Able to handle a variety of enquiries including tenancy-related and repairs/maintenance queries Experience in housing is desirable but not essential Background in third sector/public sector/contracted services is preferred but not required Available to start at short notice If this Customer Service Advisor role is for you please apply or contact (url removed)

We are recruiting on behalf of a housing association in Birmingham for a temporary Housing Manager to oversee housing management delivery for a small portfolio of community-based housing associations. This is an interim-to-temporary role with potential for future opportunities. About the Role The Housing Manager will manage the day-to-day delivery of housing management services for a small portfolio of community-based housing clients. The role involves strong stakeholder management, producing monthly performance reports, and presenting updates at committee meetings. Key Responsibilities of a Housing Manager: Oversee delivery of housing management services for a portfolio of community housing associations Build and maintain effective working relationships with client organisations Produce monthly performance reports for the portfolio Present reports at monthly committee meetings. Ensure high standards of service delivery and compliance with contractual requirements Support improvements in housing management operations across client portfolios Ideal Candidate Experience in housing management and client/stakeholder relationship management Strong partnership-working and communication skills Comfortable attending and presenting at evening committee meetings Contract management experience desirable Experience working with managing agents or community housing providers is highly welcomed Organised, proactive, and able to work independently We would love to hear from candidates who have worked with managing agents or community housing providers and are looking to make a real impact in this housing sector. If this Housing Manager role is of interest please apply or contact (url removed)

We are currently recruiting on behalf of our client for an experienced and motivated Lettings Team Leader to join their Head Office team in the Peterborough area. This is a newly created leadership role, offering the opportunity to shape and enhance the delivery of a high-quality, customer-focused lettings service click apply for full job details