C&M Travel Recruitment

Digital marketing executive - Required for this global award winning airline based in West London. The role is hybrid, with 4 days in the office after probation, salary between 30/33k plus amazing bonus and benefits. Experience wise, they are looking for travel or airline experience within a digital marketing role with a minimum of 2 years experience Digital marketing executives duties -Perform webmaster duties -Support local content marketing initiatives to maximise organic traffic to the website -Assist the team in the creation and implementation of new direct marketing initiatives -Coordinate campaign planning, execution and reporting off campaigns -Coordinate UK social media activities -Coordinate in the creation of new digital marketing assets , assisting with creative adaptions -Support loyalty marketing executive -Assist with the coordination of affiliate marketing Digital marketing executives skills required -2 years digital marketing experience in the airline or travel industry -A good understanding of digital marketing performance metrics, techniques and campaigns -Strong planning and organisation skills -Excellent communication skills Additional information -4 days in the office after probation, for the first 3 months full time office based -Salary up to 33k -Benefits include an amazing bonus, pension, free flight per year and many more If you are interested in the above role please apply online or send your cv to (url removed) quoting DT60448

Key Account Manager This successful travel organisation is looking for an enthusiastic and target focused Key Account Manager. This team are at the heart of the business and provide day to day support for members across the group, assisting key accounts with developing their business and supporting with day to day operational enquiries. Salary of 33k, office based flexibility to work form home 2 days per month. Key Account Manager - Role & Responsibilities : Responsible for all queries arising from Key Accounts. Support new members in the early stages of membership to help them start to grow their business. Provide assistance, in collaboration with other departments to assist your key accounts in the development of their business. Proactively provide your key accounts with details of products and services offered by the group, providing training and guidance as required. Hold regular membership meetings at head office or elsewhere as appropriate. Build strong relationships with your Key Accounts and solve any problems which arise. Represent the company at face to face events, workshops and trade shows on an ad hoc basis throughout the year. Maintain accurate records and engagement history through the CRM system. Help deliver engaging training sessions to empower and upskill members. Answering phone and emails from members as part of the support from the overall team. Key Account Manager - Skills & Experience Required: Travel industry background essential, with knowledge of retail travel desirable. Key Account Manager experience advantageous but not required, this role would suit candidates who have experience working as a Branch Manager in retail travel, tour operations or cruise roles. Confidence and ability to network and communicate with members at regional, national and international events. Customer focused, flexible, caring, positive approach with the willingness to assist in other areas of the business as required. Very strong and effective verbal and written communication and interpersonal skills. Self motivated with an ability to manage workload and prioritise tasks. Ability to liaise with colleagues across all levels and enjoy working as part of a team. Commercially astute with the drive and ability to meet targets set by the business. Key Account Manager - Additional Information: Salary circa 33k. Office based Monday to Friday 9 to 5.30 with flexibility to work from home 2 days per month. Willingness to travel as required for ad hoc meetings, & events. Company benefits include pension, private health care, life assurance. Background as Key Account Executive, Regional Sales Manager, Travel Agency Manager would be beneficial to this role. If you have the background and experience required, please apply for the position of Key Account Manager online or email your cv to (url removed).

UK and Ireland Specialist Destination Management company are looking for a new Groups Operations Executive to work on their team of experts constructing bespoke group experiences around the UK and Ireland for inbound travellers. 30-33K. Hybrid-working (first 6 months, 3-days office : 2 home, post-6 months 1-day office : 4 home) Groups Operations Executive Responsibilities: Oversee every stage of group travel arrangements, beginning with the first request and continuing through after-travel communication Create tailor-made journey plans incorporating hotels, experiences, restaurants, and ground logistics Act as the primary liaison for prospective and returning customers, delivering a consistently high standard of client care from start to finish Compile, review, and distribute itinerary paperwork to travel partners promptly, maintaining precision and thoroughness Arrange and negotiate reservations aligned with planned programmes, securing optimal pricing and contractual terms across services such as hotels, transport, tour leaders, eateries, and attractions Produce invoices for customers and verify incoming charges from suppliers and partners Resolution of issues and navigation of operational challenges Groups Operations Executive Skills and Experience: Travel Industry Experience required Highly organised and meticulous Strong at Relationship building with suppliers and partners High standard of written and spoken English Prior knowledge of UK and Ireland Travel product is not required as training will be given Groups Operations Executive Additional Information: Annual leave 25 days plus your birthday Private Medical and Dental Cover Pension Loads of familiarisation travel Good scope to progress in a highly successful, growing travel company If you would like to apply for this exciting new opportunity and your background fits the above criteria, please send your CV to (url removed) or call Mark on (phone number removed)

Part Time Travel Consultant A great opportunity has arisen for an experienced Travel Consultant to join this excellent retail travel agency in East London on a part time basis. This well renowned company have been trading for many years and have a fantastic reputation in the industry. They offer an excellent working environment and are looking for a Part Time Travel Consultant to join their experienced team to deal with all aspects of luxury leisure travel. Salary dependent on experience but up to circa 35k (pro rata), office based. Part Time Travel Consultant Role & Responsibilities: Assist customers with planning and booking their travel arrangements, to include package and tailor-made holidays, flights, accommodation, and transport. Research and recommend travel destinations, attractions, and activities based on customer preferences and budget. Provide excellent customer service by addressing client enquiries and resolving any issues or concerns. Stay up-to-date with travel industry trends and changes in regulations to provide accurate information to clients. Collaborate with airlines, hotels, and other travel partners to secure the best deals and packages for clients. Process payments, manage booking confirmations and other associated administration for customers. Part Time Travel Consultant - Skills & Experience Required: Extensive experience working in retail travel, preferably for an independent agency is a must. Strong worldwide knowledge of popular holiday destinations. Working knowledge of a variety of travel booking systems. Excellent spoken and written English. Exceptional customer service skills and a customer focused approach. Strong attention to detail and accuracy skills with ability to manage a busy workload. Part Time Travel Consultant - Additional information: Salary dependent on experience but circa 35k pro rata. Part time - minimum of 3 full days per week to include Saturdays) 100% office based in East London. 9.00 - 17.30 Regular fam trips Please apply for the position of Part Time Travel Consultant online or email your cv to (url removed)

Travel Administration Consultant: An award-winning independent travel company are recruiting for a Travel Administration Consultant to join their team based near Prestwick. The Travel Administration Consultant will be responsible for ensuring travel confirmations and tickets are processed correctly and sent within company timescales. This is a varied role and will also cover amendments and cancellations, managing a busy diary and prioritising a busy workload including supporting sales and service with any queries. This role will be office based working Monday-Fri 9am-5.30pm and offers a competitive salary along with other benefits including private healthcare, discounts off holidays and FAM trips . Although travel experience would be an advantage this is not essential but experience in administration, customer service, accounts or credit control within another sector will be considered as full training will be provided. Travel Administration Consultant responsibilities: Quality check and audit of new bookings and sending confirmations to clients. Process any amendments and cancellations in line with supplier terms and conditions. Query any costing issues with the relevant sales or service departments. Diary management including prioritising any tasks including any mailbox workflow. Travel Administration Consultant skills required: Experience working within the Travel industry preferred but not essential. Previous administration experience. Confident, friendly, and articulate when speaking to suppliers and colleagues. Process driven and able to work under pressure while maintaining accuracy and attention to detail. Possess excellent numeracy and problem-solving skills. Good time management and the ability to multi-task. If you would like to apply for the role of Travel Administration Consultant , please apply to (url removed) or call Rachel (phone number removed)

Business Travel Consultant, Overnight Hours - Homeworker Required for an expanding business travel company. They are looking for a very experienced business travel consultant with strong Galileo and manual ticket re-issue experience to join the team. Paying 38000K + shift uplift pay. Business Travel Consultant, Overnight Hours - duties: Dealing with a range of clients mostly UK based. Booking flights, car hire, rail and hotels using Galileo. Problem solving, making amendments, dates changes, re-issues etc. Business Travel Consultant, Overnight Hours - Skills required: Previous business Travel consultant experience Great Galileo knowledge is essential. Experience with reissuing manual tickets is essential Outstanding Customer Service skills Additional Information: Home based Working hours - 20.00 - 08.00, working 9 hour or 10 hour days. Working 4 days on and 3 days off. Paying up to 38K + 15% pay uplift between 22.00 - 08.00 Training - 2 weeks in Birmingham, 1 week at home and 1 week in Birmingham. (paid for) 25 days holiday If you are interested in this Business Travel Consultant Overnight Hours, please either apply online, email your c.v to (url removed) or call Amy on (phone number removed) quoting Ref:AM59727