C&M Travel Recruitment

German Speaking Business Travel Consultant - Required for this global TMC working on high-profile accounts. Due to continued growth, they are looking to expand their team and recruiting for an experienced Business Travel Consultant to support their German clients booking worldwide travel. This role can either be hybrid in the London area or homebased and will be working Mon-Fri on a small daytime shift pattern. This role offers a salary up to 40k dependent on experience German Speaking Business Travel Consultants duties Act as Travel Advisor and Consultant to Corporate Business travellers, looking after high profile accounts and communicating in both German and English Arranging both routine and complex domestic and international business travel for air, road, rail and accommodation, utilizing a gds Provide consultative advice, solutions and recommendations. This includes conducting analysis and research on the best available fare/routing, and ensuring preferred air carrier and partners are recommended, whilst ensuring adherence to the customers agreed travel policy and requirements Ensure customer travel profiles are detailed and accurate, following internal compliance and regulatory requirements for all customers and locations supported Manage the booking process through the ticketing and order fulfilment, either over the telephone or via email or back office systems and servicing platforms. German Speaking Business travel consultants skills required Business travel consultant experience is a must Fluent in both German and English Sabre, Galileo, Amadeus GDS knowledge is a must Strong airfares knowledge Ability to work under pressure Customer service orientated If you are interested in the above role please apply online or send your cv to (url removed) or call Rachel on (phone number removed)

This position has arisen within this well established prestige Business Travel company, to work on a demanding dedicated Global Law Firm account. Paying up to 37K depending on experience. Hybrid with the offices in London or remote based. Senior Business Travel Consultant, Responsibilities Working on a demanding dedicated account Booking worldwide travel Booking flights, Hotels, Car hire, transfers etc Providing fantastic customer service at all times Senior Business Travel Consultants, Skills Required Significant previous UK based business travel experience Previous experience of working with Law accounts Exceptional fares knowledge, coupled with good selling skills - to deal with new airfares contracts Excellent worldwide flight knowledge, both nett and fully published fares Experienced in dealing with demanding accounts and clients Additional Business Travel Consultant Information Paying up to 37K (depending on experience and location) plus team incentive Fully remote or Hybrid (3 days in the office) with the offices in London Office Hours 07.30 - 19.30 working at 7.5 hr day on a shift rotation (37.5hr week) with 1 in 7 doing an early shift. 4 weeks training in the London office 25 days holiday Yearly company bonus Salary increase yearly. If you have the right experience for this Senior Business Travel Consultant role please either apply online, e-mail your c.v to (url removed) or call Amy on (phone number removed) quoting Ref: AM61040

Travel Sales Manager Location: Hybrid /Cheshire Salary: Competitive We are recruiting for an exciting opportunity with a leading travel business in Cheshire, seeking an experienced and driven Sales Team Manager to join their team. Reporting to the Head of Sales & Service, you will lead a multi-brand sales team, driving sales, margin and service performance while delivering an exceptional customer experience across a portfolio of brands. This role will be hybrid in Cheshire and working Mon-Fri 9am-5.30pm with 1 Saturday per month and offers a competitive basic salary, commission/bonus and many other company benefits. Travel Sales Manager Key Responsibilities -Lead, motivate, coach and develop the sales team to achieve and exceed targets. -Own sales, revenue, margin and profit performance across the brands. -Monitor leads, customer service levels and team KPIs. -Deliver coaching, training and development to enhance individual and team performance. -Review sales data and provide commercial insight, identifying trends and opportunities. -Introduce sales initiatives, incentives and team challenges to maximise performance. -Manage rotas, performance issues, complaints and day-to-day sales support. . Travel Sales Manager Experience Required : -Previous experience in a Sales Team Leader or Sales Management role in travel -A proven track record of achieving and exceeding sales targets. -Strong commercial and analytical skills. -Excellent communication, influencing and negotiation abilities. -A natural ability to coach, motivate and develop people. -Strong organisational skills and the ability to work under pressure. -A passion for delivering outstanding customer service. If you would like to apply for the role of Travel Sales Manager please send a cv to (url removed)

Operations Executive - Travel This unique specialist travel company are looking for an Operations Executive to join their inspiring team. This company operate an array of specialist holidays to worldwide destinations. As Operations Executive you will be part of a team ensuring all tours are planned and organised to the highest standard to deliver exquisite experiences for customers. Operations Executive - Role & Responsibilities: Prepare confirmation and departure documents, checking all elements are booked correctly. Manage day to day administration specifically for the wildlife programme. Monitor Operations and Flights inboxes. Prepare all group documentation including tour leader packs and passenger manifests. Ensure air tickets are issued by consolidators or airlines Quote airfares and advise of ticket rules and baggage allowances for all brands. Visa administration for all tours. Monitoring advice from the FCO and updating practical travel advice Assist as required during emergency situations ( very occasional out of hours cover) Operations Executive - Skills & Experience Required: Proven experience in an operations, customer service or sales role within the travel industry GDS experience (Amadeus) would be useful but not essential Exceptional written and verbal communication skills Computer literate with Word, Excel & Databases (eg Access) Strong ability to plan and prioritise workloads and delivering according to deadlines Exceptional attention to detail Strong team player in everything the company does Represent the company to the highest standard overseas and in the UK Operations Executive - Additional Information: Salary 27k to 29k PLUS monthly, quarterly and annual bonus. Monday to Friday 9 to 6 Hybrid working with 2 days per week in the office Please apply for the role of Operations Executive online or email your cv to (url removed)

Travel Consultant required for this high-end independent retail travel agency based near the Wirral in Cheshire. They are looking for an experienced travel consultant with excellent customer service skills to join their team. This is a full time based in the branch with a competitive salary dependent on experience plus bonus and incentives. Travel Consultant responsibilities: Build a holiday package by fully understanding the clients needs and providing the best service to personalise their experience Follow up with clients for feedback Assist and support Branch Manager with various tasks Selling a variety of products from tailormade long-haul trips, cruises, luxury Europe and more Travel Consultant skills required: Travel industry essential ideally in retail travel Strong worldwide geographical knowledge Ability to spend time with customers listening to their requirements in order to plan and deliver their holiday experience Excellent selling and communication skills Additional information: 5 days per week 9.30am-5pm including 2 Saturdays per month 9.30am-4pm (no Sundays or Bank Holidays) Competitive salary plus bonus and incentives 5 weeks holiday Opportunities to travel Free parking

Our client is an award winning tour and cruise operator and they are seeking a Flights Consultant to support direct clients and travel agent partners.The role is hybrid in their London office and comes with a salary of 27,000. Flights Consultant responsibilities: Review and maintain flight bookings. Manage airline schedule changes and amendments. Respond to customer service and sales enquiries. Support teams during travel disruptions and crisis situations. Use Excel and other Microsoft applications to manage bookings and data. Deliver outstanding service to customers booking premium travel experiences. Flights Consultant skills required: Minimum 1 year's travel industry experience. Strong airline and flight booking knowledge. Excellent customer service and communication skills. High attention to detail and accuracy. Confident using Microsoft Office, particularly Excel. Able to manage multiple priorities in a fast-paced environment. Additional information: Hybrid working (minimum 2 office days per week). 25 days holiday plus bank holidays. Learning and development opportunities. Familiarisation trips and travel perks. Work-from-anywhere option (up to 10 days annually). Supportive team culture and wellbeing initiatives.

Our client, an independent high end travel agency, is seeking an experienced Travel Consultant to join their team in a lovely location in Surrey. You will be selling a variety of trips including cruise, escorted tours, city breaks and beach holidays. The role is 37.5 hours per week Monday-Friday from 9am-5.30pm. Salary up to 30,000 plus commission. Travel Consultant responsibilities: Booking all manner of holidays including luxury and cruises Provide excellent customer service and value to create the best holiday experience to customers Plan and book all aspects of the holiday Developing relationships with customers and suppliers Providing knowledge of all products Travel Consultant skills required: Previous experience as a Travel Consultant Excellent customer service skills Worldwide knowledge Experience in cruise would be beneficial Additional information: Monday to Friday only - no weekends 2 week fam trip per year 28 days annual leave pl bank holidays and birthday off Parking paid If this sounds of interest please send your CV to (url removed) or call me on (phone number removed).

Our client, an independent high end travel agency near Watford, is seeking an experienced Travel Consultant to join their team on a part time basis. You will be selling a variety of trips including cruise, escorted tours, city breaks and beach holidays. The role is 3 days per week and comes with a salary up to 30,000 plus commission pro rata. Travel Consultant responsibilities: Booking all manner of holidays including luxury and cruises Provide excellent customer service and value to create the best holiday experience to customers Plan and book all aspects of the holiday Developing relationships with customers and suppliers Providing knowledge of all products Travel Consultant skills required: Previous experience as a Travel Consultant Excellent customer service skills Worldwide knowledge Experience in cruise would be beneficial Additional information: Part time - 3 days per week 2 week fam trip per year 28 days annual leave pl bank holidays and birthday off Parking paid If this sounds of interest please send your CV to (url removed) or call me on (phone number removed).

Luxury Travel Consultant - (Indian Ocean/Caribbean specialist) Required for this successful luxury travel wholesale company. They are looking a luxury travel consultants to work with their top clients booking the Indian Ocean and Caribbean. They will pay up to 33,000 plus personal bonus off up to 30k per year , Homebased or Hybrid is fine, working Monday to Friday, with the occasional weekend. 30 days holidays per year plus benefits Luxury Travel Consultants, Responsibilities: - Booking luxury accommodation in the Indian Ocean and Caribbean selling to the trade only - To be responsible for the customer journey of every client throughout the whole sales process providing a consistent and excellent level of service - Identify innovative ways of improving the client experience and enjoyment Luxury Travel Consultants, Skills Required: - Travel industry reservations experience is a must working with high net worth individuals - Extensive Luxury worldwide travel knowledge - Knowledge of selling the Indian Ocean or Caribbean is a must -Well travelled to the Indian Ocean or Caribbean is a must Additional Information: - Paying up to 33 plus bonus paid on departure and company related bonus, comm up to 30k per year -Great holiday entitlement - Working Monday - Friday, with the occasional weekend, around 1 every 2/3 months - Fam trips - Healthcare - Pension -If hybrid, 2 days a week in the London office, if homebased one trip per month to the London office If you are interested in the above role please apply online or send your cv to (url removed) quoting DT60862

Business travel consultant - Required on a full time or part time basis, to work from home. They are looking for a experienced business travel consultant with sabre to work saturday and sunday 5pm to 1am as a must. They are then oppen to look at some evenings during the week, or a couple of day shifts. Salary will range depending on the hours, but for a full time role they will pay up to 45,000 plus benefits. Business travel consultants duties . Working on a variety of corporate accounts both UK and USA based, booking worldwide travel arrangements using sabre -Booking flights, car hire, rail and hotels, working with each clients travel policy and budgets -Making amendments, issuing and reissuing tickets, dealing with cancellations Business travel consultants skills required -Business travel consultant experience is a must -Very strong sabre knowledge -Experience working with both UK and US based accounts -Able to cover the evening shift Saturday and sunday as a minimum If you are interested in the above role please apply online or send your cv to (url removed) quoting DT60912

Retail Travel Branch Manager required for this high-end independent retail travel agency based near Crewe. They are looking for an Branch Manager to lead a small team in a retail branch. This is a full time role based in the branch with a competitive salary dependent on experience plus bonus and incentive. Branch Manager responsibilities: Actively participate in sales whilst also managing, coaching and developing the team Managerial duties such as managing rota and annual leave Inspire, mentor and motivate a small team Roll out new processes and procedures Health and safety procedures and ensure the branch is tidy with brochures fully stocked etc Branch Manager skills required: Travel industry experience ideally in retail travel Previous management experience advantageous Strong worldwide geographical knowledge Excellent selling and communication skills Extensive first-hand travel experience Additional information: 5 days per week including 2 Saturdays per month (no Sundays or Bank Holidays) Competitive salary plus bonus and incentives 5 weeks holiday Opportunities to travel Free parking

We have an exciting opportunity with a Ski Tour Operator for a Customer / Operations focused individual to also oversee and support the small team. Offering excellent career progression to Team Leader. Hybrid with their offices in West London, paying up to 33K + Team bonus Customer Operations Coordinator, Responsibilities Responsible for servicing all customer pre-departure enquires, amendments and cancellations Liaising with agreed suppliers to confirm bookings, manage stop sales and process cancellations and amendments with accuracy Acting as main point of contact for questions, support and day to day training Customer Operations Co-Ordinator, Skills Required Previous travel industry experience a must within either Operations / Sales Support or looking to step away from sales A desire to develop into a Team Leader role Excellent communication and customer service skills A passionate skier/boarder an advantage but not required Additional Information Paying 30-33K + Team bonus ote 2K Hybrid - office based 2 days a week (Tue and Wed) with their offices in West London Working Mon - Fri 09.00 - 17.30 and Sat 09.00 - 15.00 1-2 a month during Oct - Mar Excellent career opportunities 22 days hol + bank holiday In-office showers and bike parking Ski resort educational trips Regular company socials Weekly in-office breakfast End of season trip, long weekend in one of their chalets To apply for this Ski Sales Team Co-ordinator please either apply online, email your c.v to (url removed) or call Amy on (phone number removed) quoting Ref: AM61010

Join this specialist travel company who are the leaders in adventure fundraising challenges. Dealing with all the operations and client management. Hybrid with their offices in London paying up to 43K. Operations and Customer Experience Manager, Responsibilities Trip logistics: Manage suppliers, logistics, trip budgets Participant journey: Owning the journey from registration through fundraising and trip readiness to successful challenge completion and post-trip follow up Proactive support: Monitor cohort activity, challenge leader engagement and fundraising Operations and Customer Experience Manager, Skills Required A hands-on travel operations manager with strong customer experience skills Alternatively strong groups operations experience Confident with systems and Excel Additional Information Paying 33K - 43K depending on experience Hybrid 2 days in the office Mon and Thur Offices based central London Working Mon - Fri 09.00 - 17.30 Able to take out of hours phone 4-5 weeks a year, allowance paid 24 days hol + bank holidays Free trip approx every 18 months To apply for this Operations and Customer Experience Manager please either apply online, email your c.v to (url removed) or call Amy on (phone number removed) quoting Ref: AM61002

Sales Manager - Edinburgh - Up to 38,000 plus bonus Our client is an award winning specialist tour operator is seeking a Sales Manager to manage a small team in their offices based near Edinburgh. You will be responsible for a team creating unforgettable holidays built around experiences. This role is Monday to Friday with 1 Saturday per month and a salary of 38,000 plus commission dependent on experience. Sales Manager responsiibilities: Lead, coach and develop the team driving sales performance and KPI's Support recruitment, onboarding and ongoing training. Ensure enquiries are converted into confirmed bookings. Encourage repeat business and strengthen loyalty programme engagement. Monitor performance, reporting and CRM data accuracy. Provide sales forecasts and commercial insights. Collaborate with internal teams to enhance the guest experience. Sales Manager skills required: Proven experience managing and developing successful sales teams. Strong track record of exceeding sales targets. Excellent coaching, leadership and communication skills. Customer-focused with a consultative sales approach. CRM experience (HubSpot desirable). Passion for travel and delivering outstanding customer experiences. Additional information: Up to 38,000 plus bonus and incentives Office based near Edinburgh Mon-Fri plus one Saturday per month

Travel Consultant required for this high-end independent retail travel agency based near Crewe in Cheshire. They are looking for an experienced travel consultant with excellent customer service skills to join their team. This is a full time based in the branch with a competitive salary dependent on experience plus bonus and incentives. Travel Consultant responsibilities: Build a holiday package by fully understanding the clients needs and providing the best service to personalise their experience Follow up with clients for feedback Assist and support Branch Manager with various tasks Selling a variety of products from tailormade long-haul trips, cruises, luxury Europe and more Travel Consultant skills required: Travel industry essential ideally in retail travel Strong worldwide geographical knowledge Ability to spend time with customers listening to their requirements in order to plan and deliver their holiday experience Excellent selling and communication skills Additional information: 5 days per week including 2 Saturdays per month (no Sundays or Bank Holidays) Competitive salary plus bonus and incentives 5 weeks holiday Opportunities to travel Free parking

Business Travel Consultant This exceptional travel company have an opportunity for an experienced Business Travel Consultant join them to work on one of their key prestigious accounts. In this role you will be using your travel & flights expertise and exquisite customer service to respond to client enquiries to book a variety of travel arrangements, with a focus on flights. This is an amazing opportunity to join this fast paced and innovative travel company with a competitive salary. Hybrid working available, circa 3 days in the office. Business Travel Consultant - Role & Responsibilities: Build and maintain excellent relationships with both clients and suppliers - providing a bespoke tailor-made, efficient end to end service. Liaise with clients to provide flight costs & information Make reservations using the GDS ensuring all information is accurate and all additional seating / baggage etc requirements have been made. Apply appropriate fares and issue tickets and documents with the specified time frame including re-issuing and refunding where appropriate. Ensure concise and accurate pricing using fare sheets. Dealing with customer questions and issues arising, ensuring a timely response and satisfactory outcome. Ensuring timely issuing of invoices and responses to accounts team for ticketing / ADMS & invoicing queries. Business Travel Consultant - Skills & Experience Required: Experience in a business / groups / or leisure travel role (MUST have GDS expertise) Experience of fare building, ticketing, reissues and refunds. Knowledge of a wide variety of fares including low cost. Groups experience deirabel nt not essential GDS proficiency (Sabre / Amadeus or Galileo) Outstanding organisational and customer service skills Excellent communication & relationship management skills. Highly motivated with ability to thrive in a busy environment Business Travel Consultant - Key Benefits: Salary according to experience, circa 32k to 33k plus bonuses Monday to Friday - 9 to 5.30 Hybrid working circa 3 days office based. Fantastic opportunity to join this market leading prestigious travel company. To apply for the role of Business Travel Consultant, please apply online

Reservations agent - Required for this luxury DMC based in the Midlands. They are looking for a reservations agent, ideally with another DMC or inbound travel company, but they would consider an outbound travel consultant with a passion for the UK. To sell luxury FIT UK travel itineraries to USA customer via the US based travel agents. Office, hybrid or homebased is fine up to 40,000 , great bonus scheme, 22 days holidays, pension, discounted travel etc. Reservations agents duties - Dealing with inbound enquiries for the UK from US based travel agencies who's client are looking for something far beyond the usual tourist trail. You could be booking coupleS, families, discerning travellers.etc - You will be crafting amazing itineraries, every one different, booking hotels, transfers, experiences, private guides, tickets, dinning and so much more -You will manage the full process from first contact, itinerary planning, pricing, proposal, follow up, close, securing deposit before handing it over to operations -Working closely with the operations team on live bookings Reservations agents skills required - Reservations experience in travel is a must, ideally for a DMC or inbound tour operator. But they will consider an out travel consultant with a passion for the UK -Happy to look at office based, hybrid or homebased -Target driven, motivated to give the best possible service at all times Additional information -After 4 weeks training, accomodation and transport paid for if you are not local . They are open to office based with Fridays working for home and homebased with a trip to the office every couple of weeks for a day. -22 days holidays plus bank holidays, amazing bonus scheme , pension and discounted holidays -Standard hours Monday to Friday 9am to 5.30pm, but there is flexibility to start late and finish late If you are interested in the above role please apply online of send your cv to (url removed) quoting DT60993

Travel Consultant - Edinburgh - 28,000 plus commission Our client is an award winning specialist tour operator is seeking an experienced Travel Consultant for their offices based near Edinburgh. You will be part of a team creating unforgettable holidays built around experiences. This role is Monday to Friday with 1 Saturday per month and a salary of 28,000 plus commission. Travel Consultant responsibilities: Manage guest enquiries end to end with a proactive, personal approach Build relationships and match guests to the holidays that best suit their interests Proactively contact prospective guests and follow up leads Provide excellent customer service to encourage loyalty and repeat bookings Maintain accurate CRM records Travel Consultant skills required: Proven consultative sales experience and ability to work to targets Warm, engaging communication and confidence on the phone Strong organisation, attention to detail and written communication Passion for travel and creating memorable guest experiences CRM and Google Workspace confidence (HubSpot a bonus)

Our client is a specialist agency dedicated to medical repatriation and assisted travel. They are looking for a Business Travel Consultant to join their team in Essex working 4 days on and 4 days off between the hours of 8am and 8pm. There will be the opportunity to work on a hybrid basis following a probationary period. The role comes with a competitive salary dependent on experience. Business Travel Consultant responsibilities: Create and manage complex worldwide itineraries Book flights, accommodation and ground transport via GDS Coordinate specialist travel requirements and assistance services Build strong relationships with clients, suppliers and partners Deliver outstanding customer service in time-sensitive situations Business Travel Consultant skills required: Minimum 3 years' Travel Consultant experience Strong GDS experience (Amadeus preferred but not essential) Excellent organisational and communication skills Ability to manage complex travel logistics with confidence A proactive, customer-focused approach Additional information: Competitive salary Team commission scheme 4 on, 4 off shift pattern Healthcare benefits Pension scheme Travel discounts Free on-site parking

Customer services consultant - Required for this lovely niche travel company based in a great location in central Cambridge. They are looking for someone from a travel industry background to work either full or part time. Hybrid, salary up to 32,000 plus benefits. Customer services consultants duties - Manage and amend customer bookings , i ncluding special request and reservations changes -Respond promptly to customer enquiries by email and phone -Proactively manage customer requests and resolve issues when needed -Monitor and respond to customer reviews Customer services consultants skills required -Previous experience in a customer services role within the travel industry -Excellent written and verbal communication skills -A natural problem solver -Strong organisation skills -Ideally fluent in either French or Dutch, but this is not essential Additional information -They are happy to look at part time or full time -Hybrid -Benefits including pension, company laptop, 50% Discount on holidays -Between April and Nov, every two week you will need to cover between 3pm and 7pm on Saturdays, the 4 hours will be given back during the week If you are interested in the above role please apply online or send your cv to (url removed) quoting DT61024