Gray Healthcare

4 job(s) at Gray Healthcare

Gray Healthcare Boothby Graffoe, Lincolnshire
Oct 15, 2025
Full time
Service Manager - Lincoln / Doncaster / Norwich £37 - 40k + £2400 car allowance Home based with regular travel in the Lincoln, Doncaster and Norwich areas. Gray Healthcare are looking to recruit a Service Manager, who will be responsible for ensuring the financial viability of a portfolio of services across multiple sites in the Lincoln, Doncaster and Norwich areas. Typically, you will manage approximately 900 to 1,000 commissioned hours each week across four to five support packages (approximately). Providing direct line management for 30+ support workers, including bank staff. This will involve coaching and mentoring these teams to deliver exceptional support and interventions, enabling those we support to live their best lives. It is important to cultivate a positive working culture that promotes the health and well-being of your teams, which will help with staff retention and foster a collaborative team environment. The role focuses on business delivery and accountability for the financial stability of each support package within your portfolio. Managing multiple rotas and staffing requirements, along with employee recruitment and retention, is an essential part of this position. This is a full-time position that requires 37.5 hours of work per week. Due to the provision of 24hr support, this role will operate on a rotational rota, Monday to Sunday, and will require flexibility within your hours. You will also be part of the Operational On-Call rota. Key Responsibilities of the Service Manager: Always represent Gray Healthcare as a professional ambassador, embodying its vision and values in every interaction. Oversee the profit and loss (P&L) for each service to ensure that every package meets its budget targets and strict financial KPI s are consistently met. Ensure that your services are fully compliant with the CQC Single Assessment Framework Inspection methodology Provide strong, effective leadership for day-to-day operations. Ensure that each of your services consistently delivers outstanding support to the people we support in accordance with the commissioned contract. Use data, research, and innovation to find ways to enhance performance and improve service delivery Ensure that Safeguarding underpins all discussion held in these forums. Engage your Support Workers in regular supervision and annual appraisal. Ensure that Safeguarding underpins all discussion held in these forums. Collaborate with all GHC business partners, including HR, Recruitment, Clinical Support, and Finance, to foster an open and honest culture within your teams. Manage all employee-related issues within your services portfolio. Collaborate with our HR partners to ensure compliance with Gray Healthcare s people policies and procedures. Engage with Commissioners and work alongside our Business Development Managers to expand and develop services in your region. Coordinate closely with the Mobilisation Team and Clinical Leads to ensure that new business transitions meet agreed milestones and fully comply with the commissioned contract. Please note that this list is not exhaustive. Essential Knowledge, Skills and Experience of the Service Manager: 5+ years experience in an operations leadership role, with a min Level 4+ qualification in Leadership or Management. Have a strong understanding of the issues faced by people with learning disability and/or mental health/complex needs and the support required within the CQC Hospital Directorate Inspection Methodology. Are well versed in risk management and risk mitigation. Are a Car Driver and have access to a vehicle to enable you to travel to multiple sites and undertake the full performance of your duties. Have sound knowledge of business functions like procurement, contracts and HR. Have strong business acumen and experience of managing budgets and P&L management. Outstanding communication and presentation abilities - both verbal and written. Excellent leadership, critical thinking and project management skills. Can demonstrate strong personal beliefs and values that are underpinned by Gray Healthcare s values. Demonstrate that you have robust and resilient personality traits and can respond and function within high pressure environments. Can build relationships with key stakeholders. Can deliver change in both the short, medium, and long term. Have a working knowledge of commissioner/funding arrangements and relationships. Have a working knowledge and understanding of contract management Are IT Literate with experience of working with Microsoft Office applications. Finance systems and Client information management systems, online rostering. Desirable Knowledge, Skills and Experience of the Service Manager: Have a clear understanding of clinical governance. Have experience of managing change Benefits: Highly competitive salary Company pension Professional development 25 days annual leave 1 day annual leave increase after 12 months Blue light card About Us Gray Healthcare is a specialist Health & Social Care provider, supporting people with complex needs, disabilities and long-term conditions looking to step back into the community from in-patient support services. At Gray Healthcare we offer our own dynamic approach to care, enabling people to move back into their own homes into their own communities giving them control of their life. We create a bespoke support packages for each individual, with support from our own multi-disciplinary team, adaptable to meet all current and future needs.
Gray Healthcare Chester, Cheshire
Oct 15, 2025
Full time
Service Manager - Cheshire £37 - 40k + £2400 car allowance Home based with regular travel in the Cheshire area. Gray Healthcare are looking to recruit a Service Manager, who will be responsible for ensuring the financial viability of a portfolio of services across multiple sites in the Cheshire area. Typically, you will manage approximately 900 to 1,000 commissioned hours each week across four to five support packages (approximately). Providing direct line management for 30+ support workers, including bank staff. This will involve coaching and mentoring these teams to deliver exceptional support and interventions, enabling those we support to live their best lives. It is important to cultivate a positive working culture that promotes the health and well-being of your teams, which will help with staff retention and foster a collaborative team environment. The role focuses on business delivery and accountability for the financial stability of each support package within your portfolio. Managing multiple rotas and staffing requirements, along with employee recruitment and retention, is an essential part of this position. This is a full-time position that requires 37.5 hours of work per week. Due to the provision of 24hr support, this role will operate on a rotational rota, Monday to Sunday, and will require flexibility within your hours. You will also be part of the Operational On-Call rota. Key Responsibilities of the Service Manager: Always represent Gray Healthcare as a professional ambassador, embodying its vision and values in every interaction. Oversee the profit and loss (P&L) for each service to ensure that every package meets its budget targets and strict financial KPI s are consistently met. Ensure that your services are fully compliant with the CQC Single Assessment Framework Inspection methodology Provide strong, effective leadership for day-to-day operations. Ensure that each of your services consistently delivers outstanding support to the people we support in accordance with the commissioned contract. Use data, research, and innovation to find ways to enhance performance and improve service delivery Ensure that Safeguarding underpins all discussion held in these forums. Engage your Support Workers in regular supervision and annual appraisal. Ensure that Safeguarding underpins all discussion held in these forums. Collaborate with all GHC business partners, including HR, Recruitment, Clinical Support, and Finance, to foster an open and honest culture within your teams. Manage all employee-related issues within your services portfolio. Collaborate with our HR partners to ensure compliance with Gray Healthcare s people policies and procedures. Engage with Commissioners and work alongside our Business Development Managers to expand and develop services in your region. Coordinate closely with the Mobilisation Team and Clinical Leads to ensure that new business transitions meet agreed milestones and fully comply with the commissioned contract. Please note that this list is not exhaustive. Essential Knowledge, Skills and Experience of the Service Manager: 5+ years experience in an operations leadership role, with a min Level 4+ qualification in Leadership or Management. Have a strong understanding of the issues faced by people with learning disability and/or mental health/complex needs and the support required within the CQC Hospital Directorate Inspection Methodology. Are well versed in risk management and risk mitigation. Are a Car Driver and have access to a vehicle to enable you to travel to multiple sites and undertake the full performance of your duties. Have sound knowledge of business functions like procurement, contracts and HR. Have strong business acumen and experience of managing budgets and P&L management. Outstanding communication and presentation abilities - both verbal and written. Excellent leadership, critical thinking and project management skills. Can demonstrate strong personal beliefs and values that are underpinned by Gray Healthcare s values. Demonstrate that you have robust and resilient personality traits and can respond and function within high pressure environments. Can build relationships with key stakeholders. Can deliver change in both the short, medium, and long term. Have a working knowledge of commissioner/funding arrangements and relationships. Have a working knowledge and understanding of contract management Are IT Literate with experience of working with Microsoft Office applications. Finance systems and Client information management systems, online rostering. Desirable Knowledge, Skills and Experience of the Service Manager: Have a clear understanding of clinical governance. Have experience of managing change Benefits: Highly competitive salary Company pension Professional development 25 days annual leave 1 day annual leave increase after 12 months Blue light card About Us Gray Healthcare is a specialist Health & Social Care provider, supporting people with complex needs, disabilities and long-term conditions looking to step back into the community from in-patient support services. At Gray Healthcare we offer our own dynamic approach to care, enabling people to move back into their own homes into their own communities giving them control of their life. We create a bespoke support packages for each individual, with support from our own multi-disciplinary team, adaptable to meet all current and future needs.
Gray Healthcare
Oct 15, 2025
Full time
Property Development Sales Exective £32 35k + £2400 car allowance Home based with regular travel throughout England and Wales 37.5 hours per week Monday to Friday 9am to 5pm Role Overview In this pivotal role, you will play a key part in driving procurement success by actively engaging stakeholders and cultivating strong, collaborative partnerships. Your responsibilities will encompass the exciting challenge of sourcing properties for long-term contracts, where you will witness the tangible impact of your efforts on individuals' lives. You will orchestrate seamless procurement operations that allow for the effective provision of essential services. This position is perfectly suited for a passionate, property-focused sales professional, eager to make a profound difference by securing safe and welcoming homes for vulnerable adults within the community. Your work will not only address immediate housing needs but also contribute to building a brighter future for those we support. Key Responsibilities A fast-paced sales role that involves travel. Responding quickly to provide property solutions as part of project management plan. Develop and project manage all Gray Healthcare property implementation plans end to end to budget and deadline. Work closely with the business development and clinical assessment teams to identify the needs of the service user to source an appropriate property. Develop a relationship network of private, public and third sector housing providers, such as housing associations. Proactively nurture relationships with key property stakeholders advocating and promoting the Gray Healthcare model and the mutual benefits of co-working. Oversee the management of property supply in collaboration with accommodation partners, ensuring strict compliance with contractual obligations and established standards. Ensure adherence to organisational values, policies, and ethical standards across all operations. Monitor and report on performance targets and Key Performance Indicators (KPIs) to evaluate effectiveness. Foster a culture of continuous improvement and disseminate best practices throughout the supply chain. Promote and uphold a positive health and safety culture within the business. Ensure that the processes for property handover and sign-off are conducted properly and consistently. Verify that the business portfolio complies with Local Authority regulations and other relevant statutory requirements. Address daily inquiries from landlords and agents in a timely and professional manner. Process Local Authority notices in accordance with established procedures to ensure compliance. Ensure that internal audits are conducted and compliance standards are upheld consistently across the business. Creating and maintaining a property CRM Delivering on environmental factors when sourcing property Lead on set up of housing benefit to ensure income Essential Skills & Experience Minimum of three years experience in a sales role Experience of establishing SLA s with housing associations/ registered providers Experience in housing management and working towards SLAs, lease arrangements and tenancy agreements Health and safety knowledge Negotiating with Private Landlords Knowledge of all housing related legislation including housing benefits/Universal Credit/Personal Demonstrated expertise and experience in sourcing and acquiring properties within the current market. Prepared to initiate activities promptly, with a strong confidence in securing new opportunities. Proficient in engaging effectively with stakeholders, landlords, and agents. Skilled in influencing decisions, closing transactions, and securing favourable terms. Exhibits excellent planning capabilities to manage multiple tasks efficiently and achieve targets. Functions effectively both independently and collaboratively within a team environment. Adept at prioritising tasks in a high-pressure setting. Possesses a full, valid UK driving license and has access to a personal vehicle. Skills & Experience but not essential Knowledge of supported housing and single occupancy supported living Previous experience working for / with mental health or learning disability
Gray Healthcare North Hykeham, Lincolnshire
Oct 15, 2025
Full time
Mental Health Support Worker Location - Lincoln £12.21 per hour Role Description Mental Health Support Worker Gray Healthcare are recruiting a Mental Health Support Worker, within the Witham St Hughes area of Lincoln, to support a man in his 40 s who has a diagnosis of Treatment Resistant Schizophrenia and COPD. The gentleman we support lives independently in his own home receiving 1:1 support 24 hours a day. His interests are watching films, listening to music and DJ ing on his own desks! He also likes, going out in the community to the pub for a coffee or a visit to the seaside. He is supported by a male and female team on mixed shifts of days, 8am to 8pm and waking nights, 8pm to 8am. We are recruiting drivers only for this role as the individual we support has a mobility vehicle to access the community. Support Worker Required Skills and Experience Full UK Driving License Essential . Social care experience, ideally within mental health and with some experience of supporting individuals with schizophrenia Experience providing encouragement to a person with complex health needs. Experience supporting individuals with behaviours which may be considered challenging. Experience implementing detailed care plans and risk assessments. You must have current Right to Work in the UK and have been employed in the UK for at least 6 months. We no longer have any certificates of sponsorship available and are unable to consider sponsorship. This position is subject to an enhanced DBS check and satisfactory references Hours 36 hour contract 3 x 12 hour day shifts per week 8am to 8pm (Alternative weekends) + 2 Sleeps Induction and Training We provide an initial week of training which is a combination of online training. (Company induction, systems, and Medication.) Followed by in-person training on PROACT-SCIPr-UK which is a PBS approach to least restrictive practice, this is a therapeutic and proven alternative to restraint dominate approaches. You will then complete the person-centred training, specific to the person that you are supporting. Training continues throughout your time with Gray Healthcare, and we encourage you to develop and grow your career with us. Benefits Highly competitive salary Fully paid induction and training Company pension Professional development 28 Days (Including Bank Holidays) Blue light card Additional annual leave with each year's service up to a maximum of 33 days About Us Gray Healthcare is a specialist Health and Social Care provider, supporting people with complex needs, disabilities and long-term conditions looking to step back into the community from in-patient support services. At Gray Healthcare, we offer our own dynamic approach to care, enabling people to move back into their own homes - into their own communities giving them control of their life. We create a bespoke support package for each individual, with support from our own multi-disciplinary team, adaptable to meet all current and future needs.