DCA Recruitment
Ashford, Kent
Life Insurance Protection Advisor More Than Diabetes Basic Salary: £25,000 (OTE £50,000 - £75,000 per year) Location: Office-based initially, hybrid potential after 6 months About Us: We're More Than Diabetes, a rapidly growing, family-run business dedicated to helping people with medical conditions, particularly diabetes, protect their families financially should the worst happen. As we continue to expand, we re looking for confident, capable, and driven telesales professionals to join our close-knit team and grow with us. What You'll Do: Your role will be advisory and telephone-based. You ll engage with customers who have medical conditions (mainly diabetes) and help them secure the right life insurance policies. This means advising clearly on: Which policies best suit their specific circumstances. How much cover they need. How to set up their policies effectively. Supporting them throughout the entire process clearly and professionally. You'll receive full training to ensure you're fully equipped to advise customers clearly and confidently. Who We re Looking For: A capable communicator who can hold meaningful conversations and build trust over the phone. Someone who can ask skilled, empathetic questions and listen carefully to the answers. Hard-working, competent, and confident individuals ready to develop and progress their careers. Previous experience in telesales or sales is strongly preferred. (Prior life insurance experience is not necessary.) Why Join Us? Competitive salary with excellent commission structure (commission paid per policy that goes live). Company pension and generous holiday allowance. Regular team incentives and social activities. Clear career progression in a growing business with hybrid working options after 6 months. If you're looking to join a supportive, ambitious, and friendly team and want to truly make a difference in people's lives, this could be the perfect role for you. We re looking forward to meeting you!
Life Insurance Protection Advisor More Than Diabetes Basic Salary: £25,000 (OTE £50,000 - £75,000 per year) Location: Office-based initially, hybrid potential after 6 months About Us: We're More Than Diabetes, a rapidly growing, family-run business dedicated to helping people with medical conditions, particularly diabetes, protect their families financially should the worst happen. As we continue to expand, we re looking for confident, capable, and driven telesales professionals to join our close-knit team and grow with us. What You'll Do: Your role will be advisory and telephone-based. You ll engage with customers who have medical conditions (mainly diabetes) and help them secure the right life insurance policies. This means advising clearly on: Which policies best suit their specific circumstances. How much cover they need. How to set up their policies effectively. Supporting them throughout the entire process clearly and professionally. You'll receive full training to ensure you're fully equipped to advise customers clearly and confidently. Who We re Looking For: A capable communicator who can hold meaningful conversations and build trust over the phone. Someone who can ask skilled, empathetic questions and listen carefully to the answers. Hard-working, competent, and confident individuals ready to develop and progress their careers. Previous experience in telesales or sales is strongly preferred. (Prior life insurance experience is not necessary.) Why Join Us? Competitive salary with excellent commission structure (commission paid per policy that goes live). Company pension and generous holiday allowance. Regular team incentives and social activities. Clear career progression in a growing business with hybrid working options after 6 months. If you're looking to join a supportive, ambitious, and friendly team and want to truly make a difference in people's lives, this could be the perfect role for you. We re looking forward to meeting you!
DCA Recruitment
Ashford, Kent
Sales Support & Case Progression Executive Salary: £30,000 £35,000 Location: Hybrid minimum 3 days per week in-office An exciting opportunity has arisen for a highly organised Sales Support & Case Progression Executive to join a growing, family-run financial services business operating within the life insurance sector. This is a permanent, full-time position offering hybrid working and genuine long-term progression. This non-advisory, FCA-regulated administrative role is ideal for someone with experience in financial services, case handling, or regulated administration. The successful candidate will provide crucial support to advisers, progress applications efficiently, and ensure clients receive a smooth, professional service from application through to policy activation and beyond. This is a varied and detail-driven role that requires strong communication skills, initiative, and the ability to manage multiple case files with minimal supervision. Key Responsibilities You ll play a pivotal role in three key areas: 1. Sales Support & Compliance Administration Processing new life, critical illness, and income protection applications Updating CRM systems and internal records Supporting advisers with regulated post-sale admin tasks 2. Case Progression (Underwriting Pipeline Management) Chasing insurers, underwriters, and medical providers for updates Liaising with GPs for medical reports Keeping clients updated and moving cases forward without delay 3. Ongoing Client Support Handling queries from existing policyholders Managing updates such as changes of address or contact details Delivering a professional and empathetic service, even when discussing sensitive medical or lifestyle information About You We re looking for someone who thrives in a structured environment, enjoys taking ownership of their work, and is confident communicating with customers, insurers, and medical professionals by phone. You ll be comfortable handling up to 50% phone-based work, including outbound calls. You may have worked in a financial services admin role, a regulated sales support team, or a case progression function in protection, mortgage, or insurance. You ll be methodical, reliable, and take pride in seeing things through to completion. What s on Offer £30,000 £35,000 salary depending on experience Hybrid working (minimum 3 days in the office) Full training on FCA-compliant admin processes Ongoing support from experienced advisers and leadership Progression opportunities as the business expands and new support roles are created Working Hours & Location This is a hybrid role, with a minimum of 3 days per week in the office. Up to 2 days can be worked remotely. Please note this role is not suitable for someone seeking a fully remote position. How to Apply If you re a motivated administrator with a background in regulated financial services or a strong desire to enter the field, we d love to hear from you.
Sales Support & Case Progression Executive Salary: £30,000 £35,000 Location: Hybrid minimum 3 days per week in-office An exciting opportunity has arisen for a highly organised Sales Support & Case Progression Executive to join a growing, family-run financial services business operating within the life insurance sector. This is a permanent, full-time position offering hybrid working and genuine long-term progression. This non-advisory, FCA-regulated administrative role is ideal for someone with experience in financial services, case handling, or regulated administration. The successful candidate will provide crucial support to advisers, progress applications efficiently, and ensure clients receive a smooth, professional service from application through to policy activation and beyond. This is a varied and detail-driven role that requires strong communication skills, initiative, and the ability to manage multiple case files with minimal supervision. Key Responsibilities You ll play a pivotal role in three key areas: 1. Sales Support & Compliance Administration Processing new life, critical illness, and income protection applications Updating CRM systems and internal records Supporting advisers with regulated post-sale admin tasks 2. Case Progression (Underwriting Pipeline Management) Chasing insurers, underwriters, and medical providers for updates Liaising with GPs for medical reports Keeping clients updated and moving cases forward without delay 3. Ongoing Client Support Handling queries from existing policyholders Managing updates such as changes of address or contact details Delivering a professional and empathetic service, even when discussing sensitive medical or lifestyle information About You We re looking for someone who thrives in a structured environment, enjoys taking ownership of their work, and is confident communicating with customers, insurers, and medical professionals by phone. You ll be comfortable handling up to 50% phone-based work, including outbound calls. You may have worked in a financial services admin role, a regulated sales support team, or a case progression function in protection, mortgage, or insurance. You ll be methodical, reliable, and take pride in seeing things through to completion. What s on Offer £30,000 £35,000 salary depending on experience Hybrid working (minimum 3 days in the office) Full training on FCA-compliant admin processes Ongoing support from experienced advisers and leadership Progression opportunities as the business expands and new support roles are created Working Hours & Location This is a hybrid role, with a minimum of 3 days per week in the office. Up to 2 days can be worked remotely. Please note this role is not suitable for someone seeking a fully remote position. How to Apply If you re a motivated administrator with a background in regulated financial services or a strong desire to enter the field, we d love to hear from you.
DCA Recruitment
Ashford, Kent
Digital Marketing Manager Salary: £55,000 £65,000 Location: Hybrid minimum 3 days per week in-office We are recruiting on behalf of a growing, family-run financial services business that is investing heavily in its in-house marketing capability. This is a newly created, permanent position for a Digital Marketing Manager ready to take full ownership of paid media, SEO, AI-driven strategy, and performance-based lead generation. This is a strategic and hands-on role. You'll be responsible for significantly increasing high-quality lead volume across paid channels, organic search, and emerging digital platforms. The business currently generates around 600 leads per month, primarily via paid social your role will be to maintain that volume, improve cost efficiency, and dramatically grow the share of leads from organic and owned media. Key Responsibilities This role combines strategy, execution, and performance management: Own and scale paid media campaigns across Meta, Google Ads, and other performance platforms Manage and optimise a paid media budget of £150,000 £250,000 annually (increasing over time) Create, test, and iterate ad creatives, landing pages, and messaging Design and execute a full SEO strategy (technical, on-page, and content-based) to drive organic growth Improve website performance for lead generation (CRO, UX structure, SEO alignment with search intent) Use AI tools daily for research, copy, analysis, testing, and efficiency Ensure full tracking, attribution, and performance measurement is correctly set up and maintained Work closely with directors to align marketing output with business goals Initially work alongside existing agencies, with the expectation of bringing the function fully in-house within 6 months About You To be considered, you must have direct, hands-on experience in paid media and SEO. You ll be confident managing budgets, optimising campaigns for lead generation and CPA, and taking full ownership of performance outcomes. Daily use of AI tools should already be part of your current role or workflow. You should not apply if your experience is limited to social media posting, brand awareness campaigns, or agency coordination without direct campaign execution. This role is for a performance-driven Digital Marketing Manager ready to build, test, and grow results from the ground up. Nice-to-Have (Not Essential) Experience with CRO and landing page testing Basic website or CMS management Broader experience in email, analytics, or martech tools How Success Will Be Measured Success in this Digital Marketing Manager role will be measured by: Increased total lead volume A growing share of leads from organic and AI-discovery channels Reduced reliance on agencies Improved performance and cost control across paid channels A scalable, in-house marketing function that can grow with the business As results grow, the company will expand the team around you. Within months, there is a real opportunity to lead a small internal marketing department. Working Arrangement This is a hybrid role. A minimum of 3 days per week in the office is mandatory, with up to 2 days working from home. Full remote is not an option. How to Apply If you re a data-driven, commercially focused Digital Marketing Manager ready to take ownership of performance marketing inside a growing business, we want to hear from you.
Digital Marketing Manager Salary: £55,000 £65,000 Location: Hybrid minimum 3 days per week in-office We are recruiting on behalf of a growing, family-run financial services business that is investing heavily in its in-house marketing capability. This is a newly created, permanent position for a Digital Marketing Manager ready to take full ownership of paid media, SEO, AI-driven strategy, and performance-based lead generation. This is a strategic and hands-on role. You'll be responsible for significantly increasing high-quality lead volume across paid channels, organic search, and emerging digital platforms. The business currently generates around 600 leads per month, primarily via paid social your role will be to maintain that volume, improve cost efficiency, and dramatically grow the share of leads from organic and owned media. Key Responsibilities This role combines strategy, execution, and performance management: Own and scale paid media campaigns across Meta, Google Ads, and other performance platforms Manage and optimise a paid media budget of £150,000 £250,000 annually (increasing over time) Create, test, and iterate ad creatives, landing pages, and messaging Design and execute a full SEO strategy (technical, on-page, and content-based) to drive organic growth Improve website performance for lead generation (CRO, UX structure, SEO alignment with search intent) Use AI tools daily for research, copy, analysis, testing, and efficiency Ensure full tracking, attribution, and performance measurement is correctly set up and maintained Work closely with directors to align marketing output with business goals Initially work alongside existing agencies, with the expectation of bringing the function fully in-house within 6 months About You To be considered, you must have direct, hands-on experience in paid media and SEO. You ll be confident managing budgets, optimising campaigns for lead generation and CPA, and taking full ownership of performance outcomes. Daily use of AI tools should already be part of your current role or workflow. You should not apply if your experience is limited to social media posting, brand awareness campaigns, or agency coordination without direct campaign execution. This role is for a performance-driven Digital Marketing Manager ready to build, test, and grow results from the ground up. Nice-to-Have (Not Essential) Experience with CRO and landing page testing Basic website or CMS management Broader experience in email, analytics, or martech tools How Success Will Be Measured Success in this Digital Marketing Manager role will be measured by: Increased total lead volume A growing share of leads from organic and AI-discovery channels Reduced reliance on agencies Improved performance and cost control across paid channels A scalable, in-house marketing function that can grow with the business As results grow, the company will expand the team around you. Within months, there is a real opportunity to lead a small internal marketing department. Working Arrangement This is a hybrid role. A minimum of 3 days per week in the office is mandatory, with up to 2 days working from home. Full remote is not an option. How to Apply If you re a data-driven, commercially focused Digital Marketing Manager ready to take ownership of performance marketing inside a growing business, we want to hear from you.
