Adore Recruitment Ltd

Lead the team. Drive performance. Deliver exceptional customer service. My long-standing client within the Building Services industry is looking to recruit an experienced Customer Operations Manager to lead their busy Helpdesk team. Having worked with this business for a number of years, I've seen them go from strength to strength. They have grown steadily by delivering an exceptional service to their customers and now operate from beautiful modern offices, providing a fantastic working environment for their team. This is a key leadership role within the business and would suit someone with a strong operational background who enjoys leading people, improving processes and delivering first-class customer service. Whilst experience within Facilities Maintenance, Facilities Management or Building Services would be highly advantageous, candidates from similar other fast-paced operational environments may also be considered. Experience within the retail property maintenance sector would also be useful but is by no means essential. The Role As Customer Operations Manager, you'll take ownership of the day-to-day running of the Helpdesk, ensuring the team delivers an efficient, customer-focused service while meeting customer expectations and contractual service levels. This is very much an operational management role, with responsibility for leading the daily operation, managing workloads, prioritising resources and ensuring the team consistently delivers an outstanding service. Whilst you'll line manage the Helpdesk team, the majority of HR administration is supported by an external HR provider, allowing you to focus on operational performance and continuous improvement. Your responsibilities will include: Leading and motivating the Helpdesk team to deliver exceptional customer service. Overseeing reactive and planned maintenance works to ensure SLA compliance. Managing Priority 1 and Priority 2 jobs, ensuring customers receive regular updates. Building strong relationships with key customers and resolving escalated issues. Monitoring KPIs, SLAs, workflow and performance. Producing reports for senior management and making recommendations for improvement. Driving continuous improvement across systems, processes and procedures. Working closely with contractors and internal departments to ensure excellent service delivery. Creating a positive, accountable and customer-focused culture within the team. About You You'll be an experienced people manager with strong operational experience within the Facilities Maintenance and Management sector and a passion for delivering outstanding customer service and improving operational performance. Why Join? This is an excellent opportunity to join a well-established and growing business that genuinely values its people. You'll have the autonomy to make a real impact, lead a successful team and play a key role in the continued growth of the business. Working from beautiful modern offices with a supportive leadership team, you'll be joining a company that invests in its people and encourages new ideas to improve service and performance. Ready for your next challenge? Apply now

Recruitment Consultant Location: Essex & London (Office-Based/Hybrid opportunities available) Salary: Competitive Basic Salary + Uncapped Commission + Benefits Are you an experienced Recruitment Consultant looking for your next opportunity? If you have a proven track record in recruitment, a passion for building relationships, and the drive to succeed in a target-driven environment, we'd love to hear from you. We are looking for motivated Recruitment Consultants to join our growing team. This is an exciting opportunity to develop your career within a fast-paced, rewarding industry where your earning potential is truly uncapped. The Role As a Recruitment Consultant, you'll be responsible for managing the full recruitment process, building strong relationships with both clients and candidates, and helping businesses attract the very best talent. Your responsibilities will include: Developing new business opportunities and growing existing client accounts. Building and maintaining long-term relationships with clients and candidates. Advertising vacancies and sourcing candidates through multiple channels. Screening, interviewing and shortlisting candidates. Managing the recruitment process from initial brief through to offer and placement. Negotiating salaries, fees and employment offers. Achieving individual sales and performance targets. Delivering an exceptional level of customer service throughout the recruitment journey. About You We're looking for someone who has: Proven experience working as a Recruitment Consultant is essential. A successful track record of billing, business development and account management. Experience managing the full recruitment lifecycle. Excellent communication and relationship-building skills. A self-motivated, resilient and target-driven approach. Strong organisational and time management skills. The ability to work independently and as part of a team. A full UK driving licence is beneficial but not essential. What's on Offer? Competitive basic salary. Uncapped commission structure. Ongoing training and career development. Clear progression opportunities. Supportive and collaborative working environment. Company incentives and team rewards. Pension scheme. Holiday entitlement plus bank holidays. If you're looking for a career where your recruitment expertise is recognised, your success is rewarded, and your earning potential is uncapped, we'd love to hear from you.

Part-Time Administrator with Flair Basildon, Essex 25 Hours per Week £29,000 Pro Rata (£19,333 per annum) Are you an organised administrator with exceptional Excel skills and a keen eye for detail? Do you enjoy working in a fast-paced environment where accuracy, communication and organisation are key? If so, this could be the perfect opportunity for you. Our client, a successful and established business within the automotive sector, is looking to recruit a proactive and professional Part-Time Administrator to join their team in Basildon. The Role This varied position offers the opportunity to support a range of automotive projects and administrative processes, ensuring information is managed accurately and deadlines are consistently achieved. You'll work closely with colleagues and external partners, helping to keep operations running smoothly and efficiently. Key Responsibilities Support the launch and administration of new automotive projects. Enter and maintain vehicle information within internal systems. Process vehicle order amendments accurately and within agreed timescales. Monitor vehicles held in storage and produce regular reports. Manage and update vehicle order documentation. Maintain accurate records, logs and management reports. Liaise with internal teams and external partners to resolve issues and keep projects on track. Ensure service levels, deadlines and customer expectations are consistently met. What We're Looking For Essential Skills & Experience Previous administration experience within a busy environment. Strong organisational and time-management skills with the ability to meet tight deadlines. Excellent attention to detail and commitment to data accuracy. Intermediate to Advanced Excel skills, including formulas, data management and reporting. Strong written and verbal communication skills. Ability to manage multiple administrative processes simultaneously. A proactive approach to problem-solving. Good numerical and analytical capability. Desirable Experience within the automotive sector. Previous experience in an administrative, logistics or data-focused role. Advanced Excel knowledge, including macros. Relevant administrative or business qualifications. What's on Offer? £29,000 pro rata (£19,333 per annum) 25 hours per week Hybrid working 22 days holiday (pro rata), increasing with service to a maximum of 27 days, plus bank holidays Company pension scheme Private medical insurance Travel insurance Company events Friendly and supportive working environment About Our Client Our client is a highly respected organisation operating within the automotive sector, known for delivering outstanding service and building long-term relationships with customers and partners. Their ongoing success is driven by a skilled workforce, strong values and a commitment to excellence. If you're a highly organised administrator looking for a flexible part-time position where your Excel expertise and attention to detail will be valued, we'd love to hear from you.

Business Development Managers / Executives Location: Essex Job Type: Full-time, Permanent Salary: Competitive (dependent on experience) + Commission + Benefits We are currently recruiting for a number of Business Development Manager and Business Development Executive opportunities across Essex on behalf of a range of well-established clients operating in a variety of sectors. These roles are ideal for ambitious sales professionals with a proven track record in business development who are looking to take the next step in their career. Whether your experience is in manufacturing, engineering, construction, logistics, distribution, technology, or another B2B sector, we'd be keen to hear from you. Key Responsibilities Identifying and developing new business opportunities Building and maintaining strong relationships with new and existing customers Managing the full sales process from prospecting through to closing deals Achieving and exceeding sales targets and KPIs Preparing quotations and negotiating commercial agreements Working closely with internal teams to deliver outstanding customer service Attending client meetings, networking events, and industry exhibitions where required Requirements Previous experience in a Business Development, Sales Executive, Area Sales, Account Management, or Field Sales role A proven track record of generating new business Strong communication, presentation, and negotiation skills Self-motivated with a proactive and results-driven approach Excellent relationship-building skills Full UK driving licence may be required for some positions What's on Offer Competitive basic salaries Uncapped commission and bonus schemes Company car or car allowance (for applicable roles) Hybrid and office-based opportunities available Career progression with established businesses A variety of opportunities across multiple industries throughout Essex If you're an experienced sales professional looking for your next challenge, we'd love to hear from you. Apply today with your CV, and we'll be in touch to discuss the opportunities that best match your experience and career goals.