Work Wales

Key Account Support Specialist Cardiff To £28k An exciting opportunity has arisen to join a well established and growing organisation that provides specialist support services to leading national brands. We are seeking a proactive and highly organised Account Manager Support professional to join a busy client services team. This position plays a key role in supporting customer accounts, coordinating operations, and ensuring clients receive an exceptional level of service at all times. Working closely with internal departments, suppliers, and key customer contacts, you will help manage account activity, maintain smooth day to day operations, and contribute to ongoing service improvements. Key Responsibilities Support the management of client accounts and maintain strong working relationships Coordinate communication between customers, suppliers, and internal teams Respond promptly to enquiries and resolve issues efficiently Monitor stock and ordering requirements to ensure continuity of supply Assist with reporting, data analysis, and operational updates Work collaboratively to identify process improvements and increase efficiency Support account managers with daily administration and client coordination tasks The Person Previous experience within customer support, account coordination, administration, or supply chain environments Excellent organisational skills with the ability to prioritise workloads effectively Strong communication skills and confidence dealing with clients and suppliers Good working knowledge of Microsoft Excel (Power BI experience advantageous) A positive, team-focused approach with strong attention to detail In return Opportunity to join a respected and expanding business Work alongside recognised retail and commercial brands Supportive team culture with ongoing development opportunities Full-time, permanent position with long-term career prospects

Account Manager Support Location: Cardiff To £27k Are you ready to be part of a team that delivers exceptional customer experiences across every aspect of its business? Our long standing client, a leading provider of comprehensive retail solutions, is expanding their Customer Support team and is looking for a dedicated Customer Support Coordinator to support a Senior Account Manager with the day-to-da click apply for full job details

Customer Service Coordinator Cardiff £24,500 Are you ready for a fresh challenge in a thriving, growing business? We are supporting a market-leading supplier to some of the worlds top retail brands in strengthening their Customer Support team with the addition of a proactive Customer Service Coordinator click apply for full job details