Arden Personnel

Engineer who enjoys travel and variety? This role combines installations, commissioning, fault-finding and customer training across the UK and worldwide (average one USA trip per month ). Based in Redditch , paid £40,000 £45,000 DOE + benefits . Salary : £40,000 £45,000 DOE + benefits Location : Redditch Job Type: Full-time, permanent Travel : UK & international (overseas average 4/5 times per annum for a week at a time) Arden Personnel is recruiting for a long-established, family-run manufacturer and distributor in Redditch who are growing their machinery division. They re looking for a technically sharp, customer-focused Quality, Repairs & Installation Engineer to install and support specialist adhesive application machinery for B2B manufacturers across the UK and worldwide. This isn t a same bench, same fault, same day role. You ll be the calm, capable person customers rely on to diagnose issues properly, fix them efficiently, and feed back improvements that raise quality across the fleet. Why This Role Stands Out £40,000 £45,000 DOE plus a strong benefits package UK and international travel including trips to the USA (on average 4/5 times per annum) Variety: installs, commissioning, fault-finding, training and improvements Work with specialist machinery and global customers Strong benefits: pension, life cover, long-term sickness cover, Virtual GP and more The Role You ll install, test, commission and support adhesive application machinery at customer sites and remotely. You ll also contribute to continuous quality improvements by reporting recurring issues and collaborating with the wider team/manufacturer to improve reliability and performance. Day-to-day responsibilities Install, test and commission adhesive application machinery at customer sites (UK & overseas) Provide remote and on-site support for service, repairs and fault-finding Diagnose mechanical and/or electrical issues methodically and document actions taken Work with the manufacturer to resolve issues and feed back quality improvements Deliver operator training so customers can use equipment confidently Maintain and repair the company s own production equipment Support distributors and occasionally attend international trade shows Be flexible with time zones (occasional out-of-hours support may be required) What we re looking for Essential Proven experience with mechanical and/or electrical machinery/equipment Strong fault-finding ability (diagnose, don t just swap parts) Structured, solutions-led approach with good documentation habits Confident customer communication (video/phone and on-site) Able to work from technical documentation (manuals, drawings, installation instructions) Willingness to travel UK and internationally (incl. USA travel) Organised, able to work independently and manage follow-ups Full UK driving licence Desirable (not essential) Electrical qualification (e.g., 18th Edition) or recognised engineering qualification Experience installing/commissioning machinery Exposure to adhesive / packaging / converting equipment What s in it for you? (Benefits) £40,000 £45,000 per annum DOE 40 hours per week 30 days annual leave (including bank holidays), increasing with service NEST pension contribution at 5% Death in Service x4 salary Long-term sickness cover (50% salary up to 2 years) Smart Health Support: 24/7 virtual GP, 365 days a year Be World Class training and development programme Be Generous Day volunteering day Company-sponsored activities with Be Fun initiatives Month of Gusto food subscription after successful probation

Engineers rely on you, the office trusts you, and the whole service team runs better because of you ready to step into that kind of role? Location: Redditch Hours: Part time (would consider a four day week) or Full-time, Monday to Friday Salary: £28,000 £33,000 per annum pro rata Working Pattern: Office-based with 8.30-5pm (M-T) 8.30-4pm (F) If you re the kind of person who loves a well-organised inbox, tidy folders, and service orders that actually match the paperwork, this Service Coordinator role could be your ideal next step. You ll join a Service Department where accuracy matters, engineers rely on the admin team, and SAP is at the heart of keeping everything running smoothly. Why This Role Stands Out Full-time, permanent position 25 days holiday (rising 1 day per annum for 5 years) plus bank holidays Company pension scheme Training opportunities Preventative medical check-ups Employee events Full Kitchen area with coffee machine Shower for employee use (maybe you like a run at lunchtime) Your Responsibilities Create and manage service orders on SAP, ensuring all details are accurate Save and maintain service documentation (POs, quotes, costing sheets) on the service server Update contract service schedules including values, visit numbers, and contract/live dates Manage multi-visit jobs: enter visits correctly, allocate values, and order parts on time Order required parts promptly and keep engineers updated on delivery timelines File order confirmations and manage parts sign-out where required Update SAP to confirm whether parts were collected or delivered to site Match PO parts against job sheets and ensure labour is entered correctly Support billing once job sheets are received and processed Mark invoiced jobs on the service calendar for tracking and follow-up Process invoicing for air testing and air/micro testing (labour + analysis costs) Ensure job sheets are attached to SAP and sent with invoices when required Maintain accurate records in service and contract folders Handle warranty visit administration, confirming cover and filing documentation correctly Monitor service calendars and chase outstanding job sheets and missing documents Coordinate calibration returns based on engineer notifications Request service numbers from HQ and raise SAP orders for commercial invoices (customs clearance) Raise return entries to ensure full traceability Enter POs on SAP using dummy numbers and reconcile costs once invoices are received Ensure invoices and job sheets are issued, attached, and filed correctly What We re Looking For Strong admin skills with excellent organisation and attention to detail Previous experience in a similar role, ie service/aftermarket SAP experience (or similar ERP system) Confident managing multiple priorities in a busy office environment Comfortable with data entry, documentation control, and deadline-driven tasks Clear communication skills and the confidence to coordinate across teams Good Microsoft Office skills

Step into the engine room of an international supply chain where your organisation, supplier coordination and shipping know-how keeps product moving from Asia to the UK smoothly, compliantly, and on time. Arden Personnel is recruiting for a Procurement & Logistics Coordinator Asia Supply Chain to join a growing, design-led business with an international customer base. You ll manage the end-to-end flow ordering from approved Asian suppliers, tracking production, coordinating freight, customs clearance, and final delivery Location: Stratford-upon-Avon Job Type: Full-time, permanent Salary: Up to £36,000 per annum Hours: 37.5 hours per week (worked between 07:30 and 17:00). Choose your preferred hours within this window, as long as they re consistent each week. This role is office based, there is no hybrid working. Why This Role Stands Out Salary up to £36,000 per annum Hands-on international supply chain exposure (Asia sourcing + global shipping) Real ownership trusted to run your area end-to-end Varied role: procurement + logistics + problem-solving Supportive team with room to develop Free parking + pension scheme 22 days holiday per annum The Role Reporting to the Operations Manager , you ll act on instructions from the Operations Manager and CEO to ensure stock is ordered and delivered efficiently and cost-effectively. You ll oversee production timelines, coordinate freight (sea/air), manage shipping documents, and support customs clearance and onward haulage. Key Responsibilities Procurement Place purchase orders with approved suppliers in Asia based on given specifications and timelines Confirm order details, pricing, lead times, and Incoterms with suppliers Monitor production progress and proactively address delays, changes, or issues Logistics & Shipping Arrange international freight (sea/air) and liaise with freight forwarders/shipping agents Ensure shipping documentation is accurate and compliant (commercial invoices, packing lists, bills of lading, etc.) Track shipments, maintain ETAs, and provide regular delivery updates Customs & Compliance Coordinate customs clearance and ensure adherence to import/export requirements Work with customs brokers to resolve clearance issues quickly and accurately Haulage & Delivery Organise onward transport from port to final destination Troubleshoot and resolve delivery challenges to keep stock flowing Communication & Reporting Maintain clear communication with suppliers, logistics partners, and internal stakeholders Keep accurate records of orders, shipments, and costs Provide regular progress reporting and maintain trackers/ERP updates What We re Looking For Essential Experience in procurement, supply chain, logistics, or international shipping (Asia supply base preferred) Strong understanding of international freight and customs processes Advanced Excel skills (must-have) Confident communicator comfortable liaising with suppliers, forwarders, brokers and internal teams Proficiency in MS Office and familiarity with ERP/stock systems Knowledge of Incoterms and trade compliance Key Attributes Detail-oriented, proactive, and solutions-focused Able to juggle multiple priorities under tight deadlines Strong relationship-building skills with external partners Why work here? A collaborative, forward-thinking culture where values aren t just words they re lived. The team focuses on clarity, empowerment and positivity, with a strong emphasis on consistency, expertise and continuous improvement. &#(phone number removed); Ready to Apply? We re reviewing CVs for this Purchasing and Logistics Administrator role early applications are encouraged. &#(phone number removed); (url removed) &#(phone number removed); (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. &#(phone number removed); About Arden Personnel We recruit across Redditch, Bromsgrove, Studley, Henley in Arden, Evesham, Alcester, Bidford on Avon, Leamington Spa, Warwick & Stratford upon Avon. We re an equal opportunities employer, placing talent across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. &#(phone number removed); Your next opportunity could be just a call or click away.

Job Title: Sales Support Administrator (Agriculture) Location: Worcester (Free Parking) Salary: £26,190 + Excellent Benefits Hours: 09 00 (Monday Friday) The Opportunity Are you looking to continue your career in the Agricultural or Countryside sector? We are recruiting for a stable, industry-leading business in Worcester that values long-term staff retention. This is an entry-level Sales Support position, perfect for an organised Administrator who wants to move away from generic "call centre" work and into a role where you manage business-to-business (B2B) relationships, process complex orders, and support a busy sales team during harvest seasons. Key Responsibilities You will act as the bridge between the customer and the warehouse, ensuring the right products get to the right place on time. Order Management: accurately processing customer orders onto the internal system (high attention to detail is vital). Customer Service: handling telephone and email enquiries regarding stock availability, delivery times, and product specifications. Logistics Coordination: liaising with operations, production, and transport teams to resolve delivery challenges (e.g., delays or stock shortages). Sales Administration: Supporting Product Managers with quotes, brochures, and general administrative tasks. Seasonal Support: staying calm and productive during peak agricultural seasons when volume increases. Candidate Profile Sector Interest: A genuine interest in Agriculture, Farming, or the Rural Economy is a huge plus (helps with learning product terminology). Experience: Previous experience in Order Processing, Sales Administration, Logistics, or Customer Service is preferred. Tech Skills: Confident using Microsoft Excel (sorting data, basic formulas) and capable of learning new ERP/CRM systems quickly. Attributes: You are a team player who can communicate professionally with farmers, suppliers, and internal colleagues. Benefits Package Hybrid Working: Available after probation (seasonal variations apply). Pension: Up to 8% employer contribution (Enhanced scheme). Health & Security: Bupa Cash Plan, Death in Service, and Income Protection. Perks: Electric Car Scheme (salary sacrifice) with free on-site charging. Leave: 25 days + Bank Holidays (including Christmas closure). Interested? We re reviewing CVs now! Apply today or contact Arden Personnel for more information. Send your CV to (url removed) Call us on (phone number removed) Alcester or Redditch (phone number removed) Arden Personnel Connecting Talent with Opportunity Arden Personnel is a local independent recruitment agency with offices in Alcester, Warwickshire and Redditch, Worcestershire. We recruit for companies based in Alcester, Evesham, Bidford-on-Avon, Stratford-upon-Avon, Henley-in-Arden, Leamington Spa, Redditch, Bromsgrove, and Studley. We want your experience with using a recruitment agency to be good and will always endeavour to get back to all applicants. Follow us on Facebook, Instagram, and LinkedIn for all updates of live vacancies Arden Personnel is an equal opportunities employer that welcomes applications from all age groups. We recruit in the following sectors: Administration, PA/Executive Assistants, Secretarial, Reception, Marketing, IT, HR, Finance, Customer Services, Purchasing, Supply Chain, Engineering and many others.

Job Title: Marketing Administrator/ Coordinator Location: Alcester (Near Stratford-upon-Avon & Redditch) Salary: £26,000 £31,000 (Dependent on Experience) The Opportunity We are recruiting for a creative and organised Marketing Coordinator to join a forward-thinking business in Alcester. This is a broad, varied role perfect for a marketing professional who loves seeing a project through from concept to completion whether that s launching a new brochure or managing a trade show. You will act as the "brand guardian," ensuring all external communications are polished, consistent, and delivered on time. Core Responsibilities (The Scope) Content & Brand Management: Supporting the creation of high-quality marketing collateral (brochures, technical documents, product sheets) and ensuring strict brand consistency Event Management: Taking ownership of the logistics for exhibitions, trade shows, and customer events, ensuring the business stands out in a crowded market. Vendor & Project Coordination: Acting as the primary liaison for external creative partners (designers, printers) and internal stakeholders to keep deadlines on track. Marketing Operations: Managing the "engine room" of the department including literature libraries, promotional stock, sample management, and market research. Digital Support: Assisting with website content updates and social media scheduling where required. Candidate Profile Experience: proven experience in a Marketing Assistant, Coordinator, or Administrator role. Skills: Strong proficiency in Microsoft Office (Word, PowerPoint, Excel) is essential. Familiarity with design tools like Canva or Publisher would be a distinct advantage. Attributes: You are a natural planner who can juggle multiple deadlines without losing attention to detail. Events: Previous experience coordinating trade shows or corporate events is highly desirable. Benefits & Logistics Salary: £26k - £31k per annum. Hours: 37.5 hours per week (Monday Friday). Flexibility : Flexible start/finish times between 07 30. Location: Brand new offices in a rural setting with Free Parking. Leave: 24 Days + Bank Holidays. &#(phone number removed); Ready to Apply? We re reviewing CVs for this Marketing Coordinator/Administrator role early applications are encouraged. &#(phone number removed); (url removed) &#(phone number removed); (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. &#(phone number removed); About Arden Personnel We recruit across Redditch, Bromsgrove, Studley, Henley in Arden, Evesham, Alcester, Bidford on Avon, Leamington Spa, Warwick & Stratford upon Avon. We re an equal opportunities employer, placing talent across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. &#(phone number removed); Your next opportunity could be just a call or click away.

Rare 15-hour part-time role in Bidford-on-Avon. Join a friendly accountancy practice managing monthly payrolls and bookkeeping. Flexible days and a relaxed office environment Part-Time Payroll & Bookkeeping Assistant Location: Bidford-on-Avon (Office Based) Hours: 15 Hours per week (Flexible days) Salary: Equivalent to £28,000 - £30,000 FTE (Approx. £15/hr) The Opportunity We are recruiting for an experienced Bookkeeper or Payroll Administrator to join a small, friendly accountancy practice in Bidford-on-Avon. If you are looking for a stable, low-stress role that fits around school runs or other commitments, this is the perfect balance. You will be working approximately 15 hours per week (ideally Thursday/Friday, though we are flexible) supporting a busy but relaxed team. The Role You will be the "go-to" person for the practice's bureau payroll and internal bookkeeping. Payroll Bureau: Managing the monthly payroll cycle for approx. 80 small clients (mostly director-only, straightforward payrolls). Bookkeeping: Handling bank reconciliations, posting transactions, and managing the purchase ledger. Compliance: Ensuring RTI submissions and pension auto-enrolment filings are accurate and on time. Practice Support: Assisting with general administration and answering basic client queries regarding payslips. Candidate Requirements To be successful, you need previous experience in a Finance, Payroll, or Bookkeeping environment. Experience: You must have a solid understanding of Payroll processes and Double Entry Bookkeeping. Experience in an Accountancy Practice or Bureau is a distinct advantage. Software: Proficiency in Sage 50 or Xero is essential. Attributes: You are organised, accurate, and happy working autonomously in a quiet office. Benefits Flexible Hours: 15 hours per week to suit your lifestyle. Parking: Free onsite parking. Environment: A supportive, family-feel business with no "corporate politics." To Apply We are looking to interview for this role immediately. Please apply via the link or contact Lissa Fletcher at Arden Personnel (Redditch) for more information.

From order to doorstep: keep customers worldwide happy, informed and on time. Stratford-upon-Avon Fully office-based (no hybrid working) Full-time, permanent. Salary: up to £26,000 £30,000 per annum Hours: 37.5 per week (flexible start between 07 30) Free onsite parking What s on offer for this Sales Administrator role? 22 days holiday + bank holidays Your birthday off as an extra day s holiday One charity day per year Premium tea & coffee, modern office environment About the company Our client is a multi-award-winning, design-led business that s grown into a global brand since 2006, with products sold in 60+ countries and partnerships including 4 & 5-star hotels, Michelin-starred restaurants and major airline carriers. The role As Sales Administrator you ll be the engine behind smooth international order processing supporting the sales team, coordinating global shipments, and ensuring customers receive accurate, on-time deliveries. It s a great mix of customer service, order admin, Excel/spreadsheet work, and logistics coordination. Key responsibilities Order Management Process and manage international sales orders from entry to delivery Ensure accuracy of order details, pricing and customer information Monitor order status and proactively resolve issues or delays Raise and manage sales orders, invoices, despatch notes and credit notes Logistics Coordination (Movement of Goods) (Full training will be given) Arrange international shipping and liaise with couriers, freight forwarders and customs agents Prepare/verify shipping documentation (commercial invoices, packing lists, export/customs paperwork, Certificates of Origin) Track shipments, follow up on delivery issues, and provide timely updates Review courier/freight invoices and raise discrepancies Customer Support Act as a key point of contact for international customers/distributors (email & phone) Handle queries and resolve issues quickly to maintain excellent customer satisfaction Build strong relationships with repeat customers Compliance & Documentation Maintain accurate records of orders, shipments and supporting documentation Ensure compliance with international trade processes and company procedures Collaboration Work closely with sales, warehouses and external partners to keep everything moving Support forecasting and stock/inventory planning through accurate tracking What we re looking for? Essential You will be a strong administrator, ideally in a similar role. Confident using Excel daily (formulas/lookup functions such as VLOOKUP/XLOOKUP) Strong organisation, accuracy, and attention to detail Clear communication skills and a customer-first mindset Able to juggle multiple priorities and deadlines Nice to have (but not essential) Exposure to international shipping/export documentation, freight forwarders, customs processes Knowledge of Incoterms and customs regulations Experience using an ERP/CRM system

Logistics Administrator (Temporary) Location: Stratford-upon-Avon (Office Based) Rate: £12.50 - £14.50 per hour (Weekly Pay) Contract: Temporary (Immediate Start) The Opportunity Are you a detail-oriented Administrator or Logistics Coordinator available for an immediate start? We are recruiting for a high-end design brand based in Stratford-upon-Avon. This is a fast-paced temporary role where you will support the Operations team by managing daily shipments and ensuring data accuracy. It is a fantastic opportunity to gain experience within Global Logistics and Supply Chain administration. The Role You will act as the link between the warehouse and the sales team, ensuring products reach customers on time. Shipping & Dispatch: Booking daily shipments and preparing shipping labels and transit paperwork. Courier Management: Proactively chasing couriers (e.g., DHL) regarding "stuck" or delayed parcels and resolving delivery queries. Data Management: Assisting with high-volume data cleansing and data entry to support business reporting. Communication: Acting as the primary point of contact for internal teams regarding delivery statuses. The Candidate Experience: Previous experience in Administration is essential. Experience in Logistics, Shipping, Export, or Supply Chain is a huge plus. Tech Savvy: You must be confident picking up new systems quickly. Data Skills: High level of accuracy with data entry and proficiency in Microsoft Excel. Attributes: You are happy to pick up the phone to solve problems and can switch between fast-paced shipping tasks and focused data work. Why Apply? Immediate start (just one quick interview) Competitive hourly rate (£12.50 - £15). Work in a modern, creative office environment for a world-class brand. Ready to apply? We are reviewing CVs immediately. Please apply via the link or contact Laura Fletcher at Arden Personnel for more information.