Arden Personnel

Branch Care Manager Lancaster (New Branch Opening) Salary: Up to £39,000 (experience dependent) + £4,800 bonus potential total earning opportunity £43,800 Hours: Monday Friday, 8:30 am 5:30 pm (office-based) + participation in on-call rota (£75/week allowance when on call) Location: Lancaster The Opportunity How often do you get the chance to build something from the ground up? We're recruiting a Branch Care Manager on behalf of a leading private home care provider, caring since 1989, with over 150 branches across England and Wales. This is a brand new branch opening in Lancaster, and they're looking for a leader to open the doors, take the branch through CQC registration, recruit the team and grow the service from scratch. If you've ever watched things done in a way you knew you could improve on, this is your opportunity to take total ownership and build a service you're proud of, with full central support from dedicated Recruitment, Marketing and Compliance teams behind you. The Role As Branch Care Manager, you'll be the registered manager it's your name above the door. Reporting to the Area Care Manager for your region, you will: Lead the branch through CQC registration and launch Recruit and develop your own team, starting with your Care Coordinator and care assistants Get out into the local community to build the brand and win new business from local groups and community venues to healthcare partnerships Grow care hours sustainably and ethically, building the client base from the ground up Be genuinely hands-on: in the early stages of a new branch, you'll deliver care yourself when needed, leading from the front All care delivered is private (no local authority contracts), ranging from 30-minute visits through to live-in care. About You Domiciliary care management experience A Registered Manager, Manager with CQC responsibility, or an experienced Deputy Manager who has genuinely operated at manager level and is ready for the step up Understanding of CQC standards, registration and inspection preparation (exposure to registration a strong advantage) Commercially driven Energised by getting out into the community and growing a service, not just running one Hands-on leadership style Willing to deliver care when the branch needs you Resilient, proactive and solutions-focused, with real passion for the care sector Essential: All candidates MUST hold a full UK driving licence and have access to their own vehicle Right to work in the UK Please note, sponsorship is not available for this role Rewards Salary up to £39,000, dependent on experience £4,800 annual bonus potential, and as your branch grows, your bonus earning opportunity grows with it On-call allowance of £75 per week when on call, plus carer's hourly rate for any care delivered while on call Interview process: two stages first with the Area Care Manager, second with the Head of Operations. Ready to build something extraordinary? Apply today or contact Arden Personnel for a confidential chat How to apply for our Branch Care Manager role We are reviewing CVs now early applications are highly encouraged. Click below to apply or contact our team directly. Contact Arden Personnel (url removed) (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. About Arden Personnel: Arden Personnel is a trusted recruitment agency covering Redditch, Bromsgrove, Studley, Henley-in-Arden, Evesham, Alcester, Bidford-on-Avon, Leamington Spa, Warwick, and Stratford-upon-Avon. We place candidates across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. We are an equal opportunities employer

Branch Care Manager Sale, Greater Manchester Salary: Up to £40,000 (experience dependent) + £4,800 bonus potential + £1,000 guaranteed first-year bonus Hours: Monday Friday, 8:30am 5:30pm (office based) + participation in on-call rota (£75/week allowance when on call) Location: Sale, near Manchester The Opportunity Are you an experienced care manager ready to lead an established, growing branch? We're recruiting a Branch Care Manager on behalf of a leading private home care provider, caring since 1989, with over 150 branches across England and Wales, and consistently rated among the best in the sector. This is a semi-established branch delivering over 440 hours of private care per week, with a supportive office team already in place: two Care Coordinators and a Field Care Supervisor. You'll step into a branch with real momentum and take it to the next level, and as your branch grows, so does your bonus earning opportunity. The Role As Branch Care Manager, you'll be the registered manager for the branch, reporting to the Area Care Manager for your region, with central support from dedicated Recruitment, Marketing and Compliance teams. You will: Lead, develop and retain your branch team, driving quality care and performance Hold registered manager responsibility for CQC compliance, quality assurance and inspection readiness Grow the branch commercially, building relationships in the local community, onboarding new clients and growing care hours sustainably and ethically Balance outstanding quality of care with branch performance and profitability Participate in the on-call rota, with additional allowances paid All care delivered is private (no local authority contracts), ranging from 30-minute visits through to live-in care. About You Proven domiciliary care management experience You've been a Registered Manager, or a Manager with genuine CQC responsibility, recruitment, appraisals and client onboarding experience Excellent understanding of CQC standards and inspection preparation Commercially minded A track record of growing care hours profitably and ethically Strong leadership and people management skills Resilient, proactive and solutions-focused Genuine passion for quality care A leader who'd never ask their team to do something they wouldn't do themselves Essential: All candidates MUST hold a full UK driving licence and have access to their own vehicle Right to work in the UK Please note, sponsorship is not available for this role Rewards Salary up to £40,000, dependent on experience £4,800 annual bonus potential, growing as your branch grows £1,000 guaranteed bonus in year one (paid in two instalments: on completion of probation and at 12 months) On-call allowance of £75 per week when on call, plus carer's hourly rate for any care delivered while on call Interview process: two stages first with the Area Care Manager, second with the Head of Operations. If you're an extraordinary care leader looking for your next challenge, apply today or contact Nicki for a confidential chat. How to apply for our Branch Care Manager role We are reviewing CVs now early applications are highly encouraged. Click below to apply or contact our team directly. Contact Arden Personnel (url removed) (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. About Arden Personnel: Arden Personnel is a trusted recruitment agency covering Redditch, Bromsgrove, Studley, Henley-in-Arden, Evesham, Alcester, Bidford-on-Avon, Leamington Spa, Warwick, and Stratford-upon-Avon. We place candidates across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. We are an equal opportunities employer

Up to £42,000 DOE + bonus + £75 per week on-call allowance Permanent, full time, office based Are you a care manager who knows Oxford the streets, the community, the local healthcare network and wants a branch you can genuinely put your stamp on? We're recruiting on behalf of a well-established, privately funded home care provider for a Branch Care Manager to take the lead at their Oxford branch. This is a smaller, established branch with real room to grow, and the successful manager will have the backing of a national support structure to do exactly that. This is a leadership role, not an admin one. You'll hold the CQC registration for the branch, lead a small office team, and be accountable for both the quality of care delivered and the commercial performance of the branch. What you'll be doing Leading and developing your branch team typically a Care Coordinator and Field Care Supervisor, plus your carer team Holding the registration for the location and driving a genuine 100% compliance culture Preparing for and performing well at CQC inspection Growing care hours sustainably and profitably through new customer acquisition and developing existing packages Building relationships across the local community GPs, district nurses, discharge teams, safeguarding, community groups Managing the branch budget, KPIs and business performance Taking part in the branch on-call rota What you'll need Proven management experience in domiciliary care (registered manager experience preferred, but a strong care management background will be considered) A good working knowledge of Oxford and the surrounding area, and the local healthcare and community landscape Solid CQC knowledge and experience of inspection preparation Commercial awareness you can grow a branch without compromising care quality Strong people management: recruitment, retention, development, performance Resilience, initiative and a solutions-focused approach A full driving licence valid for use in the UK and access to a vehicle (or the ability to travel reliably across the branch area) The right to work in the UK What's on offer Base salary up to £42,000, dependent on experience Bonus scheme (non-guaranteed) on top of base £75 per week on-call allowance when you're on the rota Central support from dedicated recruitment, marketing and compliance teams A private-pay client base no local authority contracts A two-stage interview process: first with the Area Care Manager, second with the Head of Operations Please note: salary is based on experience and is not guaranteed at the maximum level. Bonus is not guaranteed. Full details will be discussed at interview. To apply Arden Personnel is acting as an Employment Agency in relation to this vacancy. All applications are treated in confidence and handled in line with our privacy policy. This role is subject to an enhanced DBS check and registration with the Care Quality Commission. We are reviewing CVs now early applications are highly encouraged. Click below to apply or contact our team directly. Contact Arden Personnel (url removed) (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. About Arden Personnel: Arden Personnel is a trusted recruitment agency covering Redditch, Bromsgrove, Studley, Henley-in-Arden, Evesham, Alcester, Bidford-on-Avon, Leamington Spa, Warwick, and Stratford-upon-Avon. We place candidates across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. We are an equal opportunities employer

Up to £42,500 DOE + bonus + £75 per week on-call allowance Permanent, full time, office based This one needs a manager with backbone. A busy branch, a relatively new team, and a real opportunity for someone who leads firmly, fairly and from the front. We're recruiting on behalf of a well-established, privately funded home care provider for a Branch Care Manager to lead their Wantage branch. It's one of the larger branches in the region by care hours, and the team is still bedding in so they need someone who can bring structure, consistency and confidence quickly. You'll hold the CQC registration for the branch, lead the office team, and own both care quality and commercial performance. What you'll be doing Leading, embedding and developing a growing branch team typically a Care Coordinator and Field Care Supervisor, plus your carer team Setting clear standards and holding people to them, fairly and consistently Holding the registration for the location and driving a genuine 100% compliance culture Preparing for and performing well at CQC inspection Growing care hours sustainably and profitably Building strong relationships with GPs, district nurses, discharge teams, safeguarding and local community groups Managing the branch budget, KPIs and business performance Taking part in the branch on-call rota What you'll need Proven management experience in domiciliary care (registered manager experience preferred, but a strong care management background will be considered) A firm but fair leadership style you're comfortable setting standards with a team that's still forming Solid CQC knowledge and experience of inspection preparation Commercial awareness you can grow a branch without compromising care quality Strong people management: recruitment, retention, development, performance Resilience, initiative and a solutions-focused approach A full driving licence valid for use in the UK and access to a vehicle (or the ability to travel reliably across the branch area) The right to work in the UK What's on offer Base salary up to £42,500, dependent on experience Bonus scheme (non-guaranteed) on top of base £75 per week on-call allowance when you're on the rota Central support from dedicated recruitment, marketing and compliance teams A private-pay client base no local authority contracts A two-stage interview process: first with the Area Care Manager, second with the Head of Operations Please note: salary is based on experience and is not guaranteed at the maximum level. Bonus is not guaranteed. Full details will be discussed at interview. To apply Arden Personnel is acting as an Employment Agency in relation to this vacancy. All applications are treated in confidence and handled in line with our privacy policy. This role is subject to an enhanced DBS check and registration with the Care Quality Commission. We are reviewing CVs now early applications are highly encouraged. Click below to apply or contact our team directly. Contact Arden Personnel (url removed) (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. About Arden Personnel: Arden Personnel is a trusted recruitment agency covering Redditch, Bromsgrove, Studley, Henley-in-Arden, Evesham, Alcester, Bidford-on-Avon, Leamington Spa, Warwick, and Stratford-upon-Avon. We place candidates across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. We are an equal opportunities employer

Wilmcote, Warwickshire (near Stratford-upon-Avon & Alcester) Full-Time, Permanent Private Estate £15.00 £17.00 per hour DOE / 37.5 hrs per week / Flexible working days / Study support available What is this Junior Estate Gardener job? Are you passionate about horticulture and looking to grow your career on a beautiful private estate near Stratford-upon-Avon? We are recruiting on behalf of our client the owner of a historic private estate in Wilmcote, Warwickshire for a Junior Estate Gardener to join their small, dedicated grounds team. Whether you are an experienced horticultural professional or an enthusiastic junior ready to take the next step, this is a rare opportunity to work with stunning formal gardens, landscaped areas, and wild spaces in a truly picturesque setting. If you see a lawn and immediately want to stripe it to perfection, or find joy in coaxing roses into bloom and nurturing herbaceous borders, this is the perfect role for you. What are the day-to-day duties of this Junior Estate Gardener role? Working closely with the Lead Gardener, you will maintain and enhance a mix of formal and informal garden spaces across a historic Warwickshire estate. Your daily responsibilities will include: Lawn & Border Care: Maintaining lawns, borders, hedges, trees, and pathways to an exceptional standard Horticultural Maintenance: Planting, pruning, weeding, deadheading, mulching, and seasonal leaf clearance Greenhouse Work: Assisting with propagation, greenhouse management, and ongoing plant care Estate Development: Collaborating directly with the estate owner to bring new garden concepts and seasonal planting plans to life What skills and experience do I need for this gardening job in Warwickshire? This is an ideal opportunity for a junior or early-career gardener with a genuine passion for the outdoors. No formal qualifications are required our client is happy to support the right person in studying towards one. Essential: A genuine interest in gardening, horticulture, or grounds maintenance Good physical fitness and a hands-on, practical approach A reliable, proactive attitude with pride in the quality of your work Desirable: Experience working in a private estate, large residential garden, or similar setting Knowledge of seasonal planting, propagation, or greenhouse management Any horticultural qualifications (RHS or similar) though not essential What is the salary for a Junior Estate Gardener near Stratford-upon-Avon? This role offers a competitive rate of £15.00 to £17.00 per hour, depending on experience equivalent to approximately £29,250 £33,150 per annum, based on a 37.5-hour week. This is an excellent rate for a junior horticultural role in Warwickshire and reflects our client's commitment to attracting genuine talent. Benefits at a glance Pay £15.00 £17.00 per hour depending on experience Hours Full-time, permanent 37.5 hours per week Flexibility Flexibility around working days and hours to suit the right candidate Work environment A peaceful, picturesque, and historically significant private estate in Wilmcote, Warwickshire Autonomy True ownership of a stunning estate your work will genuinely show every single day Study support The opportunity to study towards a recognised horticultural qualification whilst working Is this the right gardening job for you? This is a rare permanent gardening role in Warwickshire that offers far more than just day-to-day maintenance. You will have the chance to genuinely shape and develop a beautiful estate, work alongside a passionate owner, and build a long-term career in horticulture in one of the most scenic parts of the Midlands. If you are searching for junior gardener jobs near Stratford-upon-Avon, Alcester, Redditch, or across Warwickshire, and want a permanent role with flexibility, a strong hourly rate, and real scope for professional development we would love to hear from you. How to apply We are reviewing CVs immediately for this permanent position. If you are ready to put down roots in a truly special location, contact the Arden Personnel team today. Contact Arden Personnel (url removed) (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. About Arden Personnel Arden Personnel is a trusted recruitment agency covering Redditch, Bromsgrove, Studley, Henley-in-Arden, Evesham, Alcester, Bidford-on-Avon, Leamington Spa, Warwick, and Stratford-upon-Avon. We place candidates across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. We are an equal opportunities employer. Your next opportunity could be just a call or click away.

Job Title: National Account Executive Field Sales, Commercial Catering / Foodservice Contract Type: Full-Time, Permanent Location: Home-based with regular UK travel Salary: £32,000 £35,000 per annum (DOE) Hours: Monday to Friday, core hours 08 00 (some flexibility for travel, trade shows and client events) Package Highlights 10% performance bonus on top of basic salary Company car 25 days holiday + bank holidays (option to buy up to 5 more) Matched 5% employer pension High street retail discounts Free parking Summary We're recruiting a National Account Executive on behalf of our client, a market-leading commercial catering solutions provider, for a permanent, field-based sales role covering accounts across the UK. You'll manage and grow a portfolio of key national accounts, run Quarterly Business Reviews, and deliver measurable growth across multi-site operations backed by a strong package including a company car, performance bonus, and genuine career development. This is a strong fit for a driven B2B sales or account management professional ideally with food, foodservice, or commercial catering experience who wants autonomy, variety, and a real career path managing complex client accounts. What You'll Be Doing Account Management & Client Relationships Manage a defined portfolio of core clients, conducting regular site visits and GAP analysis Carry out customer-facing meetings with clear, documented objectives Conduct Quarterly Business Reviews (QBRs) with key accounts, producing joint business plans focused on growth Build and maintain relationships with key stakeholders across multi-site, complex client structures Sales Planning & Delivery Develop and implement a structured sales plan to retain existing customers and win new business Achieve sales and margin targets, ensuring profitable conversion of contracts and quoted works Monitor customer and internal KPIs, addressing performance proactively Representation & Collaboration Represent the business at national trade shows, conferences, and networking events Work closely with the National Account Manager and wider internal teams (operations, marketing, finance) What We're Looking For Essential: Proven customer-facing or external sales experience Strong ability to build and maintain relationships with key stakeholders Excellent verbal and written communication skills Good numerical skills and commercial acumen IT literate Excel, Word, and ERP systems Full UK driving licence with no more than 3 points Desirable: Experience in the food, foodservice, or commercial catering sector Familiarity with CRM systems and PowerPoint Experience working with multi-site clients or complex stakeholder structures GCSE Maths and English at grade C or above (or equivalent), or degree-level education Why This Role Alongside a competitive basic salary, this role comes with a performance bonus, a company car, and one of the stronger benefits packages we see at this level 25+ days holiday (with the option to buy more), a matched 5% pension, retail discounts, and free parking. It's a genuine opportunity to step into national account management with autonomy, variety, and a clear path to grow into a more senior account role. This role suits: Field sales professionals ready to step up to national account level Foodservice / commercial catering sales specialists B2B Account Managers looking for a home-based role with a company car Candidates who enjoy autonomy, travel, and managing complex, multi-site relationships How to Apply We are reviewing CVs now early applications are highly encouraged. Click below to apply or contact our team directly. Contact Arden Personnel (url removed) (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. About Arden Personnel: Arden Personnel is a trusted recruitment agency covering Redditch, Bromsgrove, Studley, Henley-in-Arden, Evesham, Alcester, Bidford-on-Avon, Leamington Spa, Warwick, and Stratford-upon-Avon. We place candidates across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. We are an equal opportunities employer

National Account Manager Field based £45,000 - £52,000 per annum Car/Allowance & Bonus We are seeking a strategic, tenacious, and growth-oriented National Account Manager to lead a portfolio of high-potential contract catering accounts at a Head Office and central procurement level. Our client is a market-leading, customer-centric catering equipment and commercial kitchen solutions business. They specialise in supporting the contract catering industry, helping major catering operators optimise their kitchens, realise the value of their equipment assets, and maintain seamless operations through structured purchasing frameworks. The Role In this high-impact position, you will take full ownership of a defined portfolio of national contract caterers holding immense growth potential. Operating primarily at a Head Office level, you will navigate central procurement and category management teams to secure and maximise framework agreements. A major focus of this role is expanding their footprint within these frameworks. While capital equipment sales remain core, you will strategically introduce and upsell our comprehensive service & maintenance contracts . Key Responsibilities Framework & Portfolio Management: Manage and grow a defined portfolio of national contract catering accounts, operating at Head Office, category management, and central procurement levels. Commercial Growth: Execute a balanced "Hunter/Farmer" approach-retaining core business while driving organic framework growth through service & maintenance contracts, capital equipment sales, and asset replacements. Contract Negotiation: Support, negotiate, and secure long-term contracts and agreements with national clients to build enduring business partnerships. Strategic Planning: Conduct structured Quarterly Business Reviews (QBRs) and collaborate with clients on joint business plans focused on shared value and efficiency. Team Leadership: Support, develop, and coach your direct reports (National Account Executive / Internal Sales Executive), ensuring national targets are clearly understood and consistently met. Market Presence: Represent the business at national trade shows, conferences, and networking events to enhance brand visibility and forge new corporate relationships. About You We are looking for a positive, determined, and highly commercial sales professional who combines deep relationship-building expertise with an uncompromising desire to deliver customer-centric service. You'll ideally have: Proven Track Record: A minimum of 3 to 5 years of corporate sales experience managing large, multi-site national accounts within a dynamic business environment. Sector & Service Expertise: Strong industry knowledge specifically within commercial catering service & maintenance or kitchen infrastructure solutions. Leadership Experience: Previous management or leadership experience in a challenging, target-driven environment, with a knack for coaching and development. Procurement Fluency: Proven experience building robust client relationships with senior procurement functions, category managers, and corporate stakeholders. Commercial Acumen: Strong numerical, analytical, and contract negotiation skills with a deep understanding of sales margins and profit optimisation. Mobility: Full UK driving licence (with no more than 3 points) and a willingness to travel for high-profile customer-facing meetings. What's on Offer? Competitive base salary with an industry-leading bonus scheme aligned with portfolio growth. Company car or car allowance to support national travel. A supportive, collaborative leadership environment where your strategic ideas are valued. Structured personal development within a corporate group that actively lives its core values. How to Apply We are reviewing CVs now early applications are highly encouraged. Click below to apply or contact our team directly. Contact Arden Personnel (url removed) (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. About Arden Personnel: Arden Personnel is a trusted recruitment agency covering Redditch, Bromsgrove, Studley, Henley-in-Arden, Evesham, Alcester, Bidford-on-Avon, Leamington Spa, Warwick, and Stratford-upon-Avon. We place candidates across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. We are an equal opportunities employer

New Business Sales Hunter Retail Shopfitting £40k + Commission Location: Hybrid UK National Travel (Redditch HQ) Salary: £40,000 base + 4% commission (uncapped) Realistic OTE: £60 80k year 1, £100k+ year 2+ The Role Recruit Now for a New Business Sales Hunter position with a fast-growing UK shopfitting manufacturer. You'll own a 60-account territory targeting major UK retailers, hotel groups, and student accommodation operators. Full sales cycle ownership: prospect mapping, discovery, surveys, ROI modelling, pilot delivery, and framework agreement closure. Key Responsibilities: Map and target 60 priority accounts (major retailers, discounters, hotel groups, student accommodation) Lead discovery, site surveys, and ROI modelling for fixture packages (£250k £5m) Coordinate internal designers and estimators to deliver quotes within 72 hours Secure pilot store installations and convert to regional/national roll-outs Forecast weekly pipeline and report to Sales Director Close framework agreements and drive revenue growth About You Must Have: Track record closing B2B sales deals (any sector) Independent, self-motivated closer Ability to manage complex, multi-stakeholder sales cycles Drive to earn serious money Desirable: HubSpot CRM experience LinkedIn Sales Navigator proficiency Knowledge of retail, hospitality, or procurement cycles Familiarity with lifecycle cost modelling Industry-specific background we train on shopfitting, retail, and hospitality sectors The Package £40,000 base salary 4% uncapped commission on revenue closed (year 1 realistic: £60 80k; year 2+: £100k+) Car allowance Pension scheme 25 days annual leave Hybrid working: 2 days HQ (Redditch), 3 days field Progression: Clear path to Sector Head Retail within 2 3 years About the Client Established UK designer and manufacturer of sustainable, bespoke shopfitting solutions for retail, hotels, and student accommodation. Clients include major high-street retailers, grocery brands, fashion, health & beauty, QSR, and sportswear. Growing fast. Demand exceeds sales capacity. How to apply for our New Business Sales Hunter role We are reviewing CVs now early applications are highly encouraged. Click below to apply or contact our team directly. Contact Arden Personnel (url removed) (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. About Arden Personnel: Arden Personnel is a trusted recruitment agency covering Redditch, Bromsgrove, Studley, Henley-in-Arden, Evesham, Alcester, Bidford-on-Avon, Leamington Spa, Warwick, and Stratford-upon-Avon. We place candidates across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. We are an equal opportunities employer

Temporary Service Desk Co-ordinator Bidford-on-Avon Upto £15/hour (DOE) The role: We need someone to own the phone and email booking desk for a minimum one month (reviewed thereafter). This is fast-paced, interrupt-driven work. You'll field 20+ calls a day, manage a growing email queue, and keep field engineers moving efficiently across the schedule. What you'll be doing: Taking service requests via phone and email, booking jobs directly into the system Liaising with engineers in the field answering their queries, reallocating jobs, solving access issues on the fly Confirming appointments with customers, managing last-minute changes, and updating records in real time Thinking on your feet when things go wrong (cancellations, delays, access problems) Who you are: Confident on the phone. You don't dread calls; you handle them quickly and professionally. Organised under pressure. High-volume, switching between tasks doesn't faze you. Detail-oriented. Bookings, job notes, and customer updates need to be accurate field teams depend on it. Independent. You'll get trained, but you'll work with minimal supervision. Full UK driver's license required. What you get: Short-term contract (minimum 1 month, reviewed) Upto £15/hour, dependent on experience Immediate start Chance to prove yourself in a high-visibility role How to apply for our Service Desk Coordinator We are reviewing CVs now early applications are highly encouraged. Click below to apply or contact our team directly. Contact Arden Personnel (url removed) (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. About Arden Personnel: Arden Personnel is a trusted recruitment agency covering Redditch, Bromsgrove, Studley, Henley-in-Arden, Evesham, Alcester, Bidford-on-Avon, Leamington Spa, Warwick, and Stratford-upon-Avon. We place candidates across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. We are an equal opportunities employer

Job Title: Head of Finance Charity & Not-for-Profit Salary: £55,000+ DOE Contract: Permanent, Full-time Location: Warwickshire, Hybrid / Flexible Reporting to: Chief Executive Officer, with a seat on the Senior Management Team The Opportunity This is a rare chance to take the next step into your first Senior Management Team seat leading the finance function of a long-established, internationally-connected membership charity, with genuine authority over financial controls, statutory compliance, and strategic decision-making at board level. You'll be the organisation's principal finance authority, responsible for safeguarding fiduciary and statutory compliance (Charity SORP FRS 102, Companies Act, Charities Act, HMRC, Gift Aid and VAT), while acting as a strategic partner to the CEO, Deputy CEO and Board. This is a genuine seat at the top table, not a finance function buried beneath operations you'll retain final authority on financial controls, compliance and professional judgement, and your insight will shape decisions at the very top of the organisation. If you're currently a Finance Manager, Deputy Head of Finance, or Senior Finance Manager in the charity sector looking for your first seat on a Senior Management Team or a Head of Finance at a smaller charity ready for a bigger, more complex remit this is that step up. What You'll Be Doing Leading financial strategy, budgeting, planning and cash-flow management across a complex, multi-entity charity Owning the financial control framework, accounting policies and statutory compliance and delivering clean, on-time audits Producing clear, board-ready reporting and translating the numbers into insight for SMT, trustees and committees Leading and developing the finance team, and championing business partnering across the organisation Owning the finance systems roadmap and leading the financial elements of the corporate risk register Partnering with the CEO and Deputy CEO on financial sustainability, risk and strategic decisions About You Essential: Qualified accountant (CCAB, CIMA or equivalent) Significant finance leadership experience in a charity or not-for-profit setting, including line management of a finance team Strong charity SORP (FRS 102), statutory reporting, audit and compliance background, including HMRC, Gift Aid and VAT Experience advising boards, trustees or senior governance bodies or working closely with them A proven team leader, comfortable operating within trustee-led governance structures Helpful too: Experience of a membership organisation, group / multi-entity structure or complex income model Exposure to finance systems development or transformation Prior experience operating at SMT or board-reporting level What's on Offer £55,000+ depending on experience, with flexibility for the right candidate Flexible, hybrid working this is a team-leadership role, so not fully remote, but we'll agree a pattern that works for you Professional development training Wellbeing & security: a strong pension scheme, critical illness cover, and confidential counselling / employee support A cause worth getting behind: you'd be joining a values-driven charity whose volunteers deliver community and humanitarian impact at home and around the world Interested? Apply today, or for a confidential conversation about the role, contact the team at (url removed) or call (phone number removed). We work on a quality-led, targeted basis, so we'd genuinely welcome a chat before you apply. Arden Personnel Arden Personnel is a friendly, independent recruitment agency working across Worcestershire, Warwickshire and the wider Midlands from Redditch and Alcester to Evesham, Stratford-upon-Avon and beyond. We focus on getting the fit right for candidates and clients alike. Redditch (phone number removed) Alcester (phone number removed) (url removed) Arden Personnel is acting as an Employment Agency in relation to this vacancy. We are an equal opportunities employer and welcome applications from all suitably qualified people

Contract Type: Full-Time, Permanent Location: Redditch Salary: £26-28,000 Hours: Flexible between 08 00 / early finish at 1 pm on a Friday (37.5 hours in total) Sales Administrator Summary We're looking for a highly organised and customer-focused Sales Administration & Customer Service Executive to join our clients team. This is a key role acting as the vital link between sales, manufacturing, and logistics, ensuring every customer order is processed accurately, delivered on time, and handled with a first-class level of service. You'll take ownership of the end-to-end order process, keep our SAP system running like clockwork, and be the go-to person when customers need clear answers, fast. Sales Administrator Role In this role, you'll sit at the centre of the order-to-delivery process supporting the sales administration team and gaining first-hand exposure to how data accuracy, system discipline, and cross-department coordination drive customer service performance. Sales Administrator Key Responsibilities Manage the end-to-end sales order process from enquiry through to delivery, ensuring accuracy and adherence to customer requirements. Maintain and oversee all sales data within the SAP system, ensuring records are kept up to date and correctly reflect order status and delivery schedules. Coordinate closely with manufacturing and logistics teams to ensure customer expectations for delivery are met or exceeded. Act as the first point of contact for customer queries, ensuring professional, accurate, and timely resolution. Support the monitoring and reporting of order processing performance, customer satisfaction, and delivery KPIs. Identify and suggest improvements to processes and systems to drive efficiency and enhance service levels. Work closely with colleagues across sales admin, manufacturing, and logistics to manage multiple priorities and keep orders moving smoothly. About You Strong attention to detail and process discipline. Proficiency with ERP systems, ideally SAP. Excellent communication and interpersonal skills. A proactive problem solver with a genuine customer-first mindset. Comfortable coordinating across departments and managing competing priorities. Previous experience in a sales administration, order processing, or customer service role is desirable. Why This Role? Career pathway into sales and account management. Direct exposure to SAP/ERP systems, KPI reporting, and supply chain coordination Work across the hospitality and retail sectors with strong long-term demand Structured support from an experienced sales administration team Salary £26-28,000 How to Apply We are reviewing CVs now early applications are highly encouraged. Click below to apply or contact our team directly. Contact Arden Personnel (url removed) (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. About Arden Personnel Arden Personnel is a trusted recruitment agency covering Redditch, Bromsgrove, Studley, Henley-in-Arden, Evesham, Alcester, Bidford-on-Avon, Leamington Spa, Warwick, and Stratford-upon-Avon. We place candidates across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. We are an equal opportunities employer. Your next opportunity could be just a call or click away. To apply: Insert application instructions

Job Title: Graduate Opportunities Contract Type: Full-Time, Permanent Salary : To be confirmed Location: Redditch, Worcestershire Hours: Flexible between 08 00 / early finish at 1 pm on a Friday (37.5 hours in total) Executive Summary We're recruiting two recent graduates who want to build a career with a growing business people looking for a company to progress with, not just a job to fill. This is a genuine entry-level start, and we're upfront about that: it's the first step on a structured path that can lead to sales and account management, operations, or marketing. We're far more interested in your ambition and how you think than in the job title on day one. You'll join our order processing and customer service team, supplying the hospitality and retail sectors. You'll learn SAP (or equivalent ERP), track order accuracy, and coordinate with manufacturing and logistics to keep delivery performance on target gaining a real, data-driven grounding in how a sales operation actually runs. It's detail-driven, accuracy-critical work: the kind where getting the small things right is what keeps customers happy and deliveries on track. If that's the kind of work you take pride in, you'll do well here. If you're a recent graduate ready to learn fast and grow with us, we'd like to hear from you. The Role In this role, you'll sit at the centre of the order-to-delivery process supporting the sales administration team and gaining first-hand exposure to how data accuracy, system discipline, and cross-department coordination drive customer service performance. Key Responsibilities Process customer orders accurately and on time, end-to-end from enquiry through to delivery Maintain accurate, up-to-date order and delivery records within SAP (or equivalent ERP system) Track order status and flag discrepancies, working to keep data integrity high across the system Coordinate with manufacturing and logistics teams to confirm delivery schedules and resolve timing issues Handle day-to-day customer queries professionally, escalating complex issues to senior team members Support reporting on order processing performance and delivery KPIs Contribute ideas for process improvement as you build familiarity with the systems and workflow Work closely with sales, operations, and customers as a key point of coordination What We're Looking For Essential: A recent degree (any discipline we value how you think over what you studied) Genuine attention to detail you notice the small discrepancies others miss and take pride in getting things right Process discipline: you're comfortable following structured systems and procedures accurately and consistently A methodical, evidence-based way of working you weigh the facts and think a problem through before you act Confident working with data and systems, and motivated to keep records accurate and up to date A sense of urgency, with the ability to juggle multiple priorities and hit deadlines without letting accuracy slip Clear written and verbal communication, and a professional, customer-first manner A proactive mindset you spot what needs doing and get on with it You must live within a 10 mile radius of Redditch, Worcestershire Desirable: Interest in a long-term career in sales operations, account management, business analytics, or marketing An analytical bent you enjoy working with numbers, systems, and the logic behind a process Previous part-time, placement, or internship experience in an office or customer service environment Why This Role? Genuine entry-level grounding no prior sales operations experience required Career pathway into sales and account management, operations, or marketing Direct exposure to SAP/ERP systems, KPI reporting, and supply chain coordination Work across the hospitality and retail sectors with strong long-term demand Structured support from an experienced sales administration team Salary to be confirmed How to Apply We are reviewing CVs now early applications are highly encouraged. Click below to apply or contact our team directly. Contact Arden Personnel (url removed) (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. About Arden Personnel Arden Personnel is a trusted recruitment agency covering Redditch, Bromsgrove, Studley, Henley-in-Arden, Evesham, Alcester, Bidford-on-Avon, Leamington Spa, Warwick, and Stratford-upon-Avon. We place candidates across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. We are an equal opportunities employer. Your next opportunity could be just a call or click away.