First Choice Staff

We are working with an established forwarder who is looking to recruit Ocean Import Customer Service Coordinator. GENERAL PURPOSE OF THE POSITION Customer Service Coordinator acts as first point of contact for the customer and resolves any problems or concerns with the receiving, storing and shipping of goods click apply for full job details

Our client close to Heathrow is looking for a Customs Operations Specialist Job Description This role focuses on delivering robust customs compliance, reconciliation, and reporting through data analysis, audit review, and oversight of warehousing and ETSF requirements. It also drives operational performance, supports key customers, and contributes to transition and continuous improvement activities click apply for full job details

Sales Support Executive Freight Industry Castle Donnington 26,000 to 27,000 per annum We are recruiting for a Sales Support Executive to join a busy and fast paced sales freight office. This is an important role working in a team handling a high number of day-to-day quotations, communicating across departments internally as well as with our client airlines and agents both locally and overseas. Responsibilities: Prepare and process new sales quotations via the CB platform Follow up on quotes via telephone and email to convert opportunities into bookings Manage a high volume of daily quotation requests accurately and efficiently Communicate effectively with internal departments, airlines, and overseas agents Support the continuous improvement of the quote management system Deliver high levels of customer service at all times Skills & Experience Strong customer service skills Excellent written and verbal English High level of accuracy and attention to detail Strong organisational and administrative skills Strong IT skills Ability to work effectively under pressure in a fast-paced environment Ability to work independently and as part of a team Quick to learn with a proactive approach Self-motivated and solutions-focused Previous customer service / admin experience within the Freight industry would be an advantage however, if you have strong transferable skills and a desire learn the freight industry we are keen to hear from you.

Our client west of Heathrow airport is looking for a Client Success Manager who will be dealing with Air/Road Import & Exports from start to finish with previous experience including Customs entries Cargowise experience is essential. Ideally you will have experience of Imports and Exports, Air and Road but the essential part is Airfreight Imports with a willingness to learn Roadfreight and Exports click apply for full job details

We are working with an established smaller forwarder based near Guildford who are looking to recruit an Import/ Export Operator . Good transport links to the office. About the Role This is an exciting opportunity to be part of a growing company that values expertise, initiative, and a proactive mindset. You will play a critical role in managing and coordinating shipments across air, road, and ocean, ensuring seamless movement of goods through UK and international customs. Ideally looking for both Import/ Exports but will consider one and train on the other. Key Responsibilities: • Coordinate import and export shipments via air, road, and sea • Ensure full compliance with customs regulations and procedures • Liaise with clients, carriers, HMRC, and internal teams • Manage documentation and timely clearance of goods • Provide end-to-end operational support in a fast-paced logistics environment Experience • Proven operations experience in logistics or freight forwarding • Deep knowledge of customs procedures and documentation • Familiarity with air, road, and ocean freight processes Ideally both Import & Export experience (will train on one) • A can-do attitude and excellent communication skills • Strong attention to detail and organisational ability Experience with customs software and familiarity with CDS (Customs Declaration Service) will be a distinct advantage. Monday to Friday 9am-5.30pm IF you do not hear from us within 7 days then your application has been unsuccessful

We have an Export Supervisor position with an established Forwarder: To assist the Branch manager and provide strong leadership within the Export Department and to assist in delivering excellent Customer service within the department with focus also on file profit targets and at the same time build a culture of high standards of Quality and a department where employees are proud to work. Customer Liaison - to receive and process customer bookings in a timely fashion. To build relationships with customer and overseas partners. To gain trust and become customer preferred supplier. Systems / Software Knowledge - to utilise a range of in-house systems to process customer bookings to meet the requirements requested by the customer. Customs Compliance - to ensure all shipments are in-line and comply with the regulations set out in country of origin and UK customs. Documentation Management - to ensure for each shipment the correct documentation is raised and received on arrival. UK Export Process - to ensure all arrivals are checked in and available for collection and delivery to meet customer requirements. Operational Compliance - monitoring carrier performance to ensure all shipments move as agreed to the customer requirement. Commercial Awareness - to understand and use the current carrier rates to ensure RIF achieve a positive margin. Customer Invoicing - to ensure all invoices raised include all costs incurred and are charged as per the agreed rates. Department Operational Performance - monitor performance to ensure customer service requirements are achieved. Department Leadership and Management - Assisting the Export Manager to lead the Export team to deliver excellent department performance and customer service. Build Customer Relationships - ensure the retention and growth of key accounts and local customers through delivery of operational and customer excellence - Customer First. Salary - £36k - £38k If you have not heard from us within 7 days, your application has been unsuccessful

Our client is looking for ongoing Temporary LGV 1 Drivers Monday to Friday Day Shifts CO Aviation Security Certificate; Digital Tacho Card; 5 year checkable work history and Criminal Record check preferred. Delivering and Collecting throughout Home Counties, UK and LHR Minimum of 2 years experience delivering and collecting from LHR Cargo sheds. To comply with Drivers Negligence insurance, the successful applicant will need to be 25 years or older, have at least 180 days driving experience in this class of vehicle in the last 2 years £16.00 to £19.00 per hour Ongoing work available for the right candidates. We are only able to accept applications from candidates with previous experience for this role. If you do not hear from us your application has been unsuccessful