Gibson Hollyhomes

Customer Service/Order Processing Manager (phone number removed) Career development International Business growth Free parking Our client is a well-established, highly regarding global company with over 50 years experience in its field. The company is a trusted, professional and ethical supplier. They are a business who work to high standards and collaboration. The business culture is all about open conversations and team work. The role; Ensuring the highest standard of service is demonstrated to all customers whilst operating quickly and efficiently. Being responsible for the Customer Service department processing all orders within set timescales and regulatory requirements. Managing expectations and acting as an intermediary between customers and the wider business. Duties Ensuring all incoming and outgoing phone/email enquiries are handled daily Checking all orders are processed on the system (Salesforce/NAV) every day Monitoring exceptional order demand during order entry process, reporting concerns Obtaining authorisation for all specified product orders as and when required. Ensuring continued smooth transmission of orders to warehouse and logistics Being the main point of contact with key operational contacts at the warehouse Managing orders entered, out of stocks, new products and customer complaints Investigating all returned, damaged and missing goods claims Liaising with QA regarding any manufacturing faults or transit deviations Ensuring customers are informed of any changes to the pricing structure Adhering to all relevant Operating Procedures and updating training records Requirements: Supervisory level in a customer services role in an office environment. Previous experience of working with customer/supplier relationships. Experience in Salesforce or Navision would be advantageous

Senior Billing Coordinator 32,000 - 36,000 Leeds City Centre Hybrid Working 9 Month FTC My client are a leading international firm based in Leeds City Centre who are looking for a Senior Billing Coordinator to join their team. This role would suit someone who is familiar dealing with more complex Billing queries and escalations. The role is initially a 9 Month FTC with the possibility of becoming permanent. As a Senior Billing Coordinator your duties will include: Support the Billing Coordinators with escalations or complex bills Calculation of proposed billing amounts Draft and facilitate approval of invoices Manage all complex bill reconciliations and calculations Primary point of contact for all billing-related enquiries Deputise for the Team Leader in their absence As a Senior Billing Coordinator you will have the following skill: Previous Billing experience is essential Previous experience coordinating or managing a team would be ideal Excellent communication skills Ability to work towards deadlines Strong attention to detail Knowledge of financial systems and software used for billing Senior Billing Coordinator 32,000 - 36,000 Leeds City Centre 9 Month FTC Due to the high volume of applications we receive we are unable to respond to all applications. By submitting your application you agree to accept our privacy policy which can be found on the Gibson Hollyhomes website.

Senior Billing Coordinator 32,000 - 36,000 Sheffield City Centre Hybrid Working 9 Month FTC My client are a leading international firm based in Sheffield City Centre who are looking for a Senior Billing Coordinator to join their team. This role would suit someone who is familiar dealing with more complex Billing queries and escalations. The role is initially a 9 Month FTC with the possibility of becoming permanent. As a Senior Billing Coordinator your duties will include: Support the Billing Coordinators with escalations or complex bills Calculation of proposed billing amounts Draft and facilitate approval of invoices Manage all complex bill reconciliations and calculations Primary point of contact for all billing-related enquiries Deputise for the Team Leader in their absence As a Senior Billing Coordinator you will have the following skill: Previous Billing experience is essential Previous experience coordinating or managing a team would be ideal Excellent communication skills Ability to work towards deadlines Strong attention to detail Knowledge of financial systems and software used for billing Senior Billing Coordinator 32,000 - 36,000 Sheffield City Centre 9 Month FTC Due to the high volume of applications we receive we are unable to respond to all applications. By submitting your application you agree to accept our privacy policy which can be found on the Gibson Hollyhomes website.

Billing Administrator 28,000 - 31,000 Manchester City Centre Hybrid Working My client are a leading international firm based in Manchester City Centre who are looking for a Billing Administrator to join their team. As a Billing Administrator your duties will include: Work closely with wider finance and e-billing team Calculation of proposed billing amounts Draft and facilitate approval of invoices Manage all complex bill reconciliations and calculations Main point of contact for all billing-related enquiries Assist the Billing Manager and Head of Finance with ad-hoc tasks As a Billing Administrator you will have the following skill: Previous Billing experience is essential Excellent communication skills Ability to work towards deadlines Strong attention to detail Highly proficient on Microsoft Office Billing Administrator 28,000 - 31,000 Manchester City Centre Due to the high volume of applications we receive we are unable to respond to all applications. By submitting your application you agree to accept our privacy policy which can be found on the Gibson Hollyhomes website.

Senior Billing Coordinator 32,000 - 36,000 Manchester City Centre Hybrid Working 9 Month FTC My client are a leading international firm based in Manchester City Centre who are looking for a Senior Billing Coordinator to join their team. This role would suit someone who is familiar dealing with more complex Billing queries and escalations. The role is initially a 9 Month FTC with the possibility of becoming permanent. As a Senior Billing Coordinator your duties will include: Support the Billing Coordinators with escalations or complex bills Calculation of proposed billing amounts Draft and facilitate approval of invoices Manage all complex bill reconciliations and calculations Primary point of contact for all billing-related enquiries Deputise for the Team Leader in their absence As a Senior Billing Coordinator you will have the following skill: Previous Billing experience is essential Previous experience coordinating or managing a team would be ideal Excellent communication skills Ability to work towards deadlines Strong attention to detail Knowledge of financial systems and software used for billing Senior Billing Coordinator 32,000 - 36,000 Manchester City Centre 9 Month FTC Due to the high volume of applications we receive we are unable to respond to all applications. By submitting your application you agree to accept our privacy policy which can be found on the Gibson Hollyhomes website.

Sales Account Manager Salary: 30-35,000 International Business Career Development Excellent benefits My client is an international company who are expanding at a rapid rate. They are a very vibrant and dynamic team who are looking for a sales account manager with a very personable attitude to join them! This role has fantastic opportunities to progress your career. Responsibilities: Managing house and own customer accounts on a daily basis Collaboratively working with the sales team to meet the monthly target Prospecting new markets and following up sales enquiries Working closely with the sales admin team to follow up processes from order to delivery Attending trade shows and travel to factories as required Responsible for managing existing and new customers with the support of the admin team Achieving company and individual sales targets Liaising with the admin and logistics teams to ensure deliveries of orders on time Essential Skills: Ability to prioritise and work both independently and within a team Highly organised with excellent communication skills verbal and written Self-motivated Keen interest in building business relationships Full driving licence

Business Development Coordinator 29,000 - 30K Basic + Commission Immediate Start Excellent Opportunity This position is focused on identifying and qualifying new business opportunities through proactive outreach and maintaining accurate customer records in our CRM. Success in this role requires a combination of strong communication skills, resilience, a sales mind-set to support the sales director. We are looking for someone dynamic, hungry and motivated, this is an excellent opportunity and could lead to a permanent role for the right candidate. Key responsibilities for Business Development Coordinator: Proactively contact potential clients via phone, email, social media, and CRM systems Generate new business opportunities by identifying and qualifying leads. Gather, record, and analyse customer intelligence and input into CRM systems. Schedule qualified appointments for Area Sales Managers and maintain up-to-date diaries. Build rapport and develop relationships with prospects and customers. Achieve and exceed daily, weekly, and monthly KPIs. Monitor and respond to online enquiries and web chat services. Assist with marketing campaigns, direct mail follow-ups, and outbound email projects. Administration duties and support to the sales director Collaborate closely with the wider sales team to align activities and drive sales growth. Key Skills required for Business Development Coordinator; Previous experience in telesales, business development or appointment setting Proactive and adaptable to provide admin support as required Confident communicator with strong persuasion and negotiation skills. A self-motivated attitude with the ability to work towards targets. Excellent customer service skills and a professional approach. Tech savvy with proficiency in Microsoft office, CRM and social media platforms Business Development Coordinator Temporary Immediate Start 29,000 - 30K Basic + Commission Please note - due to the number of applications we receive we are only able to contact those candidates that are successfully shortlisted for the position. If you do not hear from us within 7 days of your application then unfortunately you have been unsuccessful. By submitting your application you agree and accept to our privacy policy which can be found on the Gibson Hollyhomes website