Riverside Group

Job Title: Quality Assurance Auditor - Mechanical Contract Type: Permanent Salary: £49,136.93 per annum Working Hours: 35 Hours per week Working Pattern: Monday - Friday, Hybrid Location: Camden, London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.Riverside Property Services manages the repairs and maintenance service to over 24,000 properties across London, the Southeast and Home Counties.Riverside Property Services undertakes repairs, servicing, voids and planned maintenance work to our customers' homes via our in-house team and a variety of contractors and service providers who are employed on our behalf. This includes repairs to general needs, leasehold, market rent and our specialist Care and Support schemes. Our work also includes statutory and regulatory compliance checks. The difference you will make as a Quality Assurance Auditor - Mechanical The Quality Assurance Auditor (Mechanical) is to audit and assess the quality, compliance, and safety of gas-related works and associated heating, hot water, water pump systems, Heat Interface Units (HIUs), and Heat Stores carried out by both in-house engineers and external contractors. The role ensures full compliance with Gas Safety (Installation and Use) Regulations 1998, British Standards, and Riverside's internal policies across domestic and communal heating systems, hot water installations, and associated trades. Additionally, the role involves collaborating with external third-party auditors to drive continuous improvement and maintain industry-leading safety and compliance standards, while specifically protecting the DLO's Gas Safe registration. About you We are looking for someone with• Gas Safe Registered Engineer with experience in compliance auditing.• Domestic ACS Qualifications - CCN1, CENWAT, CKR1, HTR1, CPA1, G3, Water Regs WRAS• Commercial ACS Qualifications- COCN1,CODNCO1, CIGA1, ICPN1, TPCP1/TPCP1A• Level 2 or 3 NVQ in Plumbing and Heating/BPEC or LCL equivalent• Unvented hot water G3, Water Regs WRAS, Part L Why Riverside? One Housing is part of Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy:• Competitive pay & generous pension • 28 days holidays plus bank holidays• Flexible working options available• Investment in your learning, personal development and technology• A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile Principal accountabilities: The difference you will make as a Quality Assurance Auditor (Mechanical Services) • Ensure all gas servicing, heating system repairs, hot water system installations, HIU and Heat Store maintenance, and pump servicing meet statutory, regulatory, and Riverside's compliance standards.• Conduct compliance audits across the domestic and communal heating, hot water, water pumps, HIU, and Heat Store teams, including associated trades.• Audit and verify the work of both Riverside's Direct Labour Organisation (DLO) engineers and external contractors.• Act as the primary liaison for third-party auditors, supporting independent audits and ensuring findings are implemented.• Identify non-compliance issues and safety risks, working with teams to implement and track corrective actions.• Support the contract management team in assessing contractor performance and ensuring service level agreements (SLAs) are met.• Provide training and technical guidance to engineers and contractors to improve work quality and compliance.• Maintain detailed audit reports and compliance records, identifying trends and driving continuous improvement.• Protect Riverside's DLO's Gas Safe registration by ensuring compliance with all necessary regulatory standards and implementing corrective actions as required. Role Responsibilities 1. Auditing & Compliance • Conduct audits on the installation,

Job Title: Specialist Support OfficerContract Type: PermanentSalary: £31,553.33 per annum Working Hours: Full Time - 37.5 HoursWorking Pattern: Rolling Rota working 5 days out of 7Location: Maygrove Road If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Specialist Support Officer We believe in providing care and support to our customers that will enable them to make informed decisions to improve their quality of life: this might be greater independence, better coping strategies or a richer network and sense of self achievement. You will be working from one of our supported services providing support to our customers in a variety of ways. This is a hybrid role that will see you leading on the upskilling of the team in your specialist area.Some of your responsibilities will include: Undertaking group & one to one interventions with clients of a specialist nature (i.e. CBT informed interventions, psychoeducational groups or harm minimisation interventions) Providing a comprehensive support planning service to customers in line with the department's policies, procedures and approach Making full use of IT & other technologies for appropriate tasks, including the use of word processing, spreadsheets, email etc Participating in cross-service initiatives & projects in relation to their specialist area (i.e. organisational training, reflective case management, WOW projects, peer support groups, etc.) Carrying out assessment to identify and prioritize needs Using SMART goal planning to provide needs led holistic support About You We are looking for someone with: Relevant qualification to be eligible for registration with a professional body, i.e HCPC, UKCP, BACP, etc Knowledge of specialist assessment tools, methods and case formulation. Knowledge of evidence based specialist interventions appropriate for mental health and community settings. Experience of undertaking customer assessments, support planning and key-working with a clear outcome focus Knowledge about recovery model, peer support and coproduction procedures. Experience working in community settings therapeutically, including assessments, designing interventions and demonstrating outcomes. Experience running therapeutic groups. Ability to react to crisis situations in a calm effective way. Basic level of IT skills and literacy Strong time management skills and ability to prioritise workload Ability to communicate effectively in writing including the preparation of letters reports & file notes Ability to contribute to effective team working Understanding of safeguarding procedures for children and adults Why Riverside? One Housing Group is now part of Riverside. At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy:Competitive pay & generous pension 28 days hol

Job Title: Night Care Assistant Contract Type: Permanent Salary: £25,673.65 per annum (pro rata) plus 10% Night Allowance Working Hours: 18.5 Hours per week Working Pattern: Working 2 nights per week, 21.30-07.30 including weekends and bank holidays Location: Harbour Place, Workington If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. Riverside are recruiting for our brand-new extra care development Harbour Place in Workington which offers independent living for people with care needs which is due to open January 2026. The start date for successful applicants will be Monday 5 January 2026 .Whether you're an experienced care assistant or looking to start a career in care, why not apply below and one of the team will get in touch to discuss the roles we have and what we do. We are also happy to discuss hours of work and shift patterns. There are various hours available including full time and part time. The difference you will make as a Night Assistant You will empower our customers to live independent, fulfilling, and dignified lives in our Independent Living services.Duties will include:• Provide assistance to residents in need of physical personal care during the night ensuring dignity and privacy is upheld• Recognise distress and identify and assess positive ways to reduce it• Encourage independence in residents where possible• Actively participates in specified care management programmes• Provide assistance with laundry as well as assist customers with catering skills About you We are looking for someone with:• An optimistic, flexible, and non-judgemental approach• Excellent verbal and written communication skills with individuals from a variety of different backgrounds• Experience working in a customer focused environment within a residential setting with a diverse client group of vulnerable adults• Basic administrative skills with the ability to use Microsoft Office including Word, Outlook, and Excel• Awareness of housing, health and safety legislation and regulations will also be important Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy:• Competitive pay & generous pension • 28 days holidays plus bank holidays (pro rata) • Flexible working options available• Investment in your learning, personal development and technology• A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered

Job Title: Retirement Living Assistant Contract Type: Permanent Salary: £25,673.65 per annum pro-rata Working Hours: 18.75 Hours per week Working Pattern: Wednesdays, Thursdays & Fridays no Bank Holidays Location: Windsor Court, Bootle If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Retirement Living Assistant Acting as an initial point of contact both on the phone and in the reception area, you will always ensure a professional and supportive approach is maintained, whilst working as part of a team to provide 'best practice'. You will assist in the day-to-day delivery of a comprehensive housing management service for Retirement Living, including working with tenancy agreements, ensuring all records and files are maintained and held securely to maintain confidentiality. About you We are looking for someone with:• Experience of working in a customer focussed environment• Strong communication skills• Previous experience of working with vulnerable and/or older people• Excellent computer skills including proficiency in Microsoft Office Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy:• Competitive pay & generous pension • 28 days holidays plus bank holidays (pro rata) • Flexible working options available• Investment in your learning, personal development and technology• A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered

Job Title : Care Assistant Contract Type : Permanent Salary : £25,673.65 per annum (pro rata) Working Hours : 22.5 hours per week Working Pattern : Working shifts between Monday and Sunday 07:00 and 22:00 including weekends and bank holidays Location : Harbour Place, Workington If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.Riverside are recruiting for our brand-new extra care development Harbour Place in Workington which offers independent living for people with care needs which is due to open in January 2026 . The start date of this role will be Monday 5 January 2026 .Whether you're an experienced care assistant or looking to start a career in care, why not apply below and one of the team will get in touch to discuss the roles we have and what we do. We are also happy to discuss hours of work and shift patterns.There are various hours available including full time and part time. The difference you will make as a Care Assistant You will provide assistance to residents in need of physical personal care and carry out individual tasks with residents in line with their support plans, to maintain or improve their quality of life and to be able to recognise signs of distress in residents. You will work with the team to identify and assess positive ways to reduce distress and give residents control over their lives wherever possible. About you We are looking for someone with:• Experience of working in a customer focused, residential environment, offering personal care to a diverse group of people • An awareness of housing and Health and Safety legislation and regulation National Care Standards Awareness• Flexibility to work hours to meet customer and business needs, which may include working outside of normal office hours and lone working Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy:• Competitive pay & generous pension • 28 days holidays plus bank holidays (pro-rata)• Flexible working options available• Investment in your learning, personal development and technology• A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered

Job Title: Retirement Living Co-ordinator Contract Type: Permanent Salary: £26,549.63 per annum pro-rata (£27,722.51 per annum pro-rata is achieved after 18 months successful performance in the role), plus £4000 London Allowance Working Hours: 20 Hours per week Working Pattern: Monday to Friday 9am to 5pm . Require candidate to work three days a week. Flexible on days. Location: John Sinclair Court, Spitalfields If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Retirement Living Co-ordinator Working as part of a team committed to 'best practice' in the social housing field, you will facilitate the coordination and delivery of a professional service to retirement living customers across a designated group of schemes. This will include service, facilities and housing management and monitoring service level agreements with partners. About you We are looking for someone with:• Relevant experience of working with older and/or vulnerable people• Good understanding of housing management• Experience of managing relationships with partner agencies/organisations• Formal qualifications in housing, care or support would be an advantage Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy:• Competitive pay & generous pension • 28 days holidays plus bank holidays (pro rata)• Flexible working options available• Investment in your learning, personal development and technology• A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered

Job Title: Specialist Support Worker Contract Type: Fixed Term Contract until 31/03/2026 Salary: £30,302.64 per annum pro-rata (£31,238.97 per annum, pro-rata is achieved after 18 months successful performance in the role) Working Hours: 24 Hours per week Working Pattern: 7 days on rolling rota Location: Carlisle Youth Foyer, Carlisle If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Specialist Support Worker You will work collaboratively as part of a team to deliver an outstanding service and a range of practical and emotional asset-based approaches to support. With a real focus on customer engagement and co production within the service, you will link customers with external services to offer a comprehensive engagement offer tailored to their needs. The role will also include carrying a small caseload of our more complex customers ensuring high quality, asset-based support. About you We are looking for someone with:• Recent experience of support work, risk management and managing caseloads and working with vulnerable and diverse customer groups• Experience of working in challenging environments with the ability to plan, prioritise and organise tasks to achieve results Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy:• Competitive pay & generous pension • 28 days holidays plus bank holidays (pro rata) • Flexible working options available• Investment in your learning, personal development and technology• A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered

Job Title: Care Assistant Contract Type: Permanent Salary: £25,673.65 per annum Working Hours: 37.5 Hours per week Working Pattern: 7am - 3pm and 2pm - 10pm on a rolling rota system with alternative weekends Location: Willow Brook, Washington If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Care Assistant You will provide assistance to residents in need of physical personal care and carry out individual tasks with residents in line with their support plans, to maintain or improve their quality of life and to be able to recognise signs of distress in residents. You will work with the team to identify and assess positive ways to reduce distress and give residents control over their lives wherever possible. About you We are looking for someone with:• Experience of working in a customer focused, residential environment, offering personal care to a diverse group of people • An awareness of housing and Health and Safety legislation and regulation National Care Standards Awareness• Flexibility to work hours to meet customer and business needs, which may include working outside of normal office hours and lone working Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy:• Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available• Investment in your learning, personal development and technology• A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered

Job Title: Support Officer Contract Type: Permanent Salary: £28,505.08 per annum Working Hours: 37.5 Hours per week Working Pattern: A mixture of 8-4, 1-9, one sleep in a week (until October) 10-6. 3 weekends on 3 weekends off. Location: Thrale Road, Wandsworth If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Support Officer We believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and sense of self achievement. You will be working from one of our supported services providing support to our customers in a variety of ways. Some of your responsibilities will include:• Carry out assessment to identify and prioritize needs• Use SMART goal planning to provide needs led holistic support• Create an environment that promotes opportunities for customers to develop, learn and enable skills towards independence• Provide a comprehensive support planning service to customers in line with the department's policies, procedures, and approach• Ensure customers are fully informed of their rights and responsibilities regarding the service and are enabled and empowered to get involved in the running of the service through consultation and participation• Set up and maintain customer files and ensure that accurate and up to date records are kept of support provided to customers in accordance with HCS policies About you We are looking for someone who believes in working together as part of a team, who shares our values and who is committed to achieving positive outcomes for all of our customers.We are looking for someone with:• Experience of working with vulnerable people with a range of needs in a support capacity• A genuine passion for working with people• Good communication skills and the ability to engage with and respect the needs of vulnerable people• Excellent team working skills with a creative flair and ability to think outside of the box.• Housing sector knowledge including housing benefit applications• Strong IT and social media skills to manage and maintain administration and recording systems Why Riverside? One Housing Group is now part of Riverside. At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy:• Competitive pay & generous pension • 28 days holidays plus bank holidays• Flexible working options available• Investment in your learning, personal development and technology• A wide range of benefitsOur Mental Health team is vital to helping us deliver on this vision. We work to transform the life experience of people with mental health support needs. The support we provide is delivered in a range of settings (like supported housing, assessment centres and outreach) and our customers' support needs can include psychosis, forensic and personality disorders.We believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and sense of self achievement. We of-fer you the chance to develop your own skills through regular line management supervision, reflective practice, access to a ten-day course on relevant mental health topics and working together with your specialist colleagues. Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment.

Job Title: Support Worker Contract Type: Secondment till 31 March 2026 Salary: £26,549.63 Per Annum (£27,722.51 Per Annum is achieved after 18 months successful performance in the role) Working Hours: 37.5 Hours per week Working Pattern: Alternating shifts Early 7:30am to 3:30pm Late 2:30pm to 10:30pm with alternate weekend working Location: Marsh Way House, Wakefield If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Support Worker You will be working from one of our supported services providing support to our customers in a variety of ways. For example, connecting them with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home.It will be your job to help boost their confidence and support them on their journey as they rebuild their lives. Through all of this you will need to keep records of everything, so there is some admin to do. At times this role is tough, but most of the time it can be incredibly rewarding. You will need to be resilient, empathetic, and able to leave your work at work and not take it home with you. About you We are looking for someone with:• Experience of working with vulnerable people• Experience of delivering structured support and risk management• To be a team player with a caring and empathetic nature with a resilient, can-do attitude, able to work as part of a team• An understanding of supporting vulnerable people - this could include having your own lived experience of homelessness or drug or alcohol addiction.• Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy:• Competitive pay & generous pension • 28 days holidays plus bank holidays• Flexible working options available• Investment in your learning, personal development and technology• A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered

Job Title: Support Assistant Contract Type: Permanent Salary: £25,673.65 per annum Working Hours: 37.5 Hours per week Working Pattern: 6 week rolling rota, working early and late shifts, this may include Weekends and Bank Holidays Location: Powerhouse, Liverpool If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Support Assistant (Care) You will empower our customers to live independent, fulfilling and dignified lives in our Independent Living services, by accommodating adults who require support with their Mental Health and those with Learning Disabilities. About you We are looking for someone with:• Experience of working in a team, able to communicate positively with other people• Experience of supporting vulnerable and diverse groups of customers to live independently including personal care• Team player with a caring, empathetic and flexible attitude• Awareness of CQC standards• Basic IT and admin skills• Flexibility to work hours to meet customer and business needs, which may include working outside of normal office hours and lone working Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy:• Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available• Investment in your learning, personal development and technology• A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered

Job Title: Income and Administration Officer Contract Type: Permanent Salary: £26,549.63 per annum (£27,722.51 is achieved after 18 months successful performance in the role) Working Hours: 37.5 Hours per week Working Pattern: Monday - Friday Location: Newton House, Gloucester If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as an Income and Administration Officer You will work collaboratively as part of a committed team to provide income management advice, guidance and support to customers and colleagues. The focus of this role is to support customers to sustain their tenancies, maximise the organisation's rental income and deliver income administration across a defined number of properties. About you We are looking for someone with:• Experience of working with vulnerable and diverse customer groups and individuals with complex needs.• Experience of working in a customer facing environment• Excellent communication skills, with the ability to provide advice, support with the ability to empathise with customers who are facing a range of issues Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy:• Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available• Investment in your learning, personal development and technology• A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered

Job Title: Relief Worker Salary: £13.17 per hour Working Hours: As and when required Location: Harbour Place, Workington If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Relief Worker You will provide a high quality, customer-oriented service and understand that all actions should be customer-led. Under the direction of the scheme manager and support team, you will assist in providing care and support to customers. You will assist in maintaining and promoting the dignity of all individuals to improve their health and wellbeing in a safe and appropriate environment. About you We are looking for someone with:• Experience of working with people from various backgrounds and sectors of society (this could be friends, family, professional experience, children) • Compassion, patience, and empathy• A strong customer focus• Excellent communication skills both written and verbal• Flexibility to cover shifts, sometimes at short notice • Approachable with a positive attitude • Excellent team player who can work flexibly to meet business requirements Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy:• Competitive pay & generous pension • Investment in your learning, personal development and technology• A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Job Title: Relief Worker Salary: £13.17 per hour Working Hours: As and when required Location: Britton House (Ofsted), Ark House and Jamaica Street, Bristol If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Relief Worker You will provide a high quality, customer-oriented service and understand that all actions should be customer-led. Under the direction of the scheme manager and support team, you will assist in providing care and support to customers. You will assist in maintaining and promoting the dignity of all individuals to improve their health and wellbeing in a safe and appropriate environment. About you We are looking for someone with:• Experience of working with people from various backgrounds and sectors of society (this could be friends, family, professional experience, children) • Compassion, patience, and empathy• A strong customer focus• Excellent communication skills both written and verbal• Flexibility to cover shifts, sometimes at short notice • Approachable with a positive attitude • Excellent team player who can work flexibly to meet business requirements Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy:• Competitive pay & generous pension • Investment in your learning, personal development and technology• A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Job Title: Stock Condition Surveyor Contract Type: Permanent Salary: £36,394 Per Annum (£40,224 Per Annum is achieved after 12 months successful performance in the role) Working Hours: 35 hours per week Working Pattern: Monday to Friday, Hybrid Location: North Reg Hub, Carlisle If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Stock Condition Surveyor To inspect and assess the condition of social housing stock, ensuring properties meet safety, compliance, and quality standards. The role supports long-term asset planning, investment strategies, and contributes to maintaining decent homes for residents About you We are looking for someone with:• Qualification in Building Surveying (e.g., HNC/HND/BSc) or equivalent experience.• Knowledge of Decent Homes Standard, HHSRS, and health and safety regulations.• Strong IT skills and experience using mobile survey devices. Why Riverside? At we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy:• Competitive pay & generous pension • 28 days holidays plus bank holidays• Flexible working options available• Investment in your learning, personal development and technology• A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.

Job Title: Stock Condition Surveyor Contract Type: Permanent Salary: £41,227 Per Annum Working Hours: 35 hours per week Working Pattern: Monday to Friday, Hybrid Location: Arlington, LondonIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Stock Condition Surveyor To inspect and assess the condition of social housing stock, ensuring properties meet safety, compliance, and quality standards. The role supports long-term asset planning, investment strategies, and contributes to maintaining decent homes for residents About you We are looking for someone with:• Qualification in Building Surveying (e.g., HNC/HND/BSc) or equivalent experience.• Knowledge of Decent Homes Standard, HHSRS, and health and safety regulations.• Strong IT skills and experience using mobile survey devices. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy:• Competitive pay & generous pension • 28 days holidays plus bank holidays• Flexible working options available• Investment in your learning, personal development and technology• A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered .

Job Title: Electrical Inspector - Property Services Contract Type: Permanent Salary: £47,000 per annum Working Hours: 40 Hours per week Working Pattern: Monday - Friday, Hybrid Location: Camden, London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.Riverside Property Services manages the repairs and maintenance service to over 24,000 properties across London, the Southeast and Home Counties.Riverside Property Services undertakes repairs, servicing, voids and planned maintenance work to our customers' homes via our in-house team and a variety of contractors and service providers who are employed on our behalf. This includes repairs to general needs, leasehold, market rent and our specialist Care and Support schemes. Our work also includes statutory and regulatory compliance checks. The difference you will make as a Electrical Inspector - Property Services The Electrical Technical Inspector is responsible for ensuring the highest levels of electrical safety and compliance across Riverside's housing stock. In this role, you will conduct technical inspections and compliance audits electrical installations including alternative technologies sys-tems. You will inspect work undertaken by contractors, field electrical team and associated trades. The primary purpose is to verify that all works meet statutory regulations and Riverside's quality standards, safeguarding our residents and properties. You will be crucial in maintaining safety standards and ensuring that all works complies with BS 7671 and NICEIC standards. About you We are looking for someone with• NICEIC Registration Electrical Qualifying Supervisor eligibility• City and Guilds 2391 - Inspection and Testing, or equivalent• Level 3 NVQ in Electrotechnical Services or equivalent• City and Guilds 2382-22 (or equivalent) BS 7671 (Latest Edition) • Part P• Proven experience in EICR activity, installation, rewires, voids, refurbishment/upgrade, PPM and repairs. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy:• Competitive pay & generous pension • 28 days holidays plus bank holidays• Flexible working options available• Investment in your learning, personal development and technology• A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile Principal accountabilities: The difference you will make as a Electrical Inspector - Property Services: Working as part of Riverside's Property Services team, you will provide expert oversight of electrical safety practices and drive continuous improvement. You will identify issues, recommend solutions, and support best practices in gas maintenance. By proactively monitoring compliance and quality, you help maintain 100% electrical certification compliance and uphold Riverside's commitment to safe, customer-focused housing services.Your role will be essential in implementing robust quality control measures, ensuring that gas servicing, repairs, and installations are carried out effectively, meeting both regulatory requirements and customer expectations.You will also work closely with internal and external stakeholders to enhance service performance and implement best practices across all gas-related works. Your ability to assess risks, manage priorities, and deliver exceptional service will directly contribute to Riverside's commitment to providing safe, efficient, and customer-focused housing services. Role Responsibilities • Ensure Electrical Safety Compliance: Oversee and verify that all EICR activity, installation, rewires, voids, refurbishment/upgrade, PPM and repairs are carried out in line with the latest electrical legislation, requirements and Riverside's policies. • Technical Quality Auditing: Plan and perform regular quality control audits and technical inspections on completed gas

Job Title: Health Safety and Environmental (HSE) Business Partner Contract Type: Permanent Salary: £49,699.82 (£54,763.04 is achieved after 12 months successful performance in the role) Working Hours: 35 hours per week Working Pattern: Monday to Friday Location: Speke, Liverpool / Hybrid If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as Health Safety and Environmental (HSE) Business Partner In this role you will Champion Health, Safety, and Environment across the Group, ensuring HSE risks are effectively managed to protect our People, our Customers, and our Homes. This role plays a critical part in delivering safety within a strategic risk area, supporting the Group's ambition to create safe, sustainable environments for colleagues and customers, while safeguarding the places our customers live in and promoting responsible, sustainable practices. About you We are looking for someone with these below skills: Experience HSE assurance within a large, dispersed organisation. Demonstrable experience conducting excellent quality investigations and implementing control measures. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Development opportunities for the right candidate Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile

Job Title: Casual Worker - Support Assistant Salary: £14.44 per hour Working Hours: As and when required Location: Linden Court, Lewisham For your application to be considered please ensure you attach a current CV and cover letter. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy:Competitive payInvestment in your learning, personal development and technologyA wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Application Process: If you share our values and are excited about making a significant impact as a Casual Worker, we encourage you to apply with your CV and cover letter. We encourage you to apply even if you don't meet all the criteria on the job description, at Riverside we recruit to potential not just on skills and experience. The difference you will make as a Casual Worker - Support Assistant You will provide a high quality, customer-oriented service and understand that all actions should be customer-led. Under the direction of the scheme manager and support team, you will assist in providing care and support to customers. You will assist in maintaining and promoting the dignity of all individuals to improve their health and wellbeing in a safe and appropriate environment. Working as a Care Assistant (Casual) is not only varied and interesting, it's incredibly rewarding. About You We are looking for someone who believes in working together as part of a team, who shares our values and who is positive and friendly.Experience of working with people from various backgrounds and sectors of society (this could be friends, family, professional experience, children) Have experience of providing support to others in a work, voluntary or personal capacity, we're also happy to accept applications from those without care experience, who would like to get into caring.Compassion, patience, and empathyA strong customer focusExcellent communication skills both written and verbalFlexibility to cover shifts, sometimes at short notice

Job Title: Support Worker Contract Type: Permanent Salary: £26,549.63 per annum plus £4000 London Allowance (£27,722.51 is achieved after 18 months successful performance in the role) Working Hours: 37.5 hours per week, full time Working Pattern: Shift work, Monday to Sunday, 8-4 4-10, rolling rota Location: London Supported Services, Brixton If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Support Worker You will be working from one of our supported services providing support to our customers in a variety of ways. For example, connecting them with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home.It will be your job to help boost their confidence and support them on their journey as they rebuild their lives. Through all of this you will need to keep records of everything, so there is some admin to do. At times this role is tough, but most of the time it can be incredibly rewarding. You will need to be resilient, empathetic, and able to leave your work at work and not take it home with you. About you We are looking for someone with:Experience of working with vulnerable peopleExperience of delivering structured support and risk managementTo be a team player with a caring and empathetic nature with a resilient, can-do attitude, able to work as part of a teamAn understanding of supporting vulnerable people - this could include having your own lived experience of homelessness or drug or alcohol addiction.Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbour