CCA Recruitment Group

Customer Sales Advisor - Remote Industry: Outbound Sales Job Type: Permanent Location: England Salary: GBP 24,500 per annum' Bonus: Earn an average of 700+ per month in performance-based bonuses! Equipment: Provided What's in It for You? Competitive Pay: Basic 24,500 with amazing commission potential-your earning power is in your hands! Bonus Potential : Earn an average of 700+ per month in performance-based bonuses! Top performers taking home 1400 a month. Additional Perks: Benefit from exclusive campaign rewards and incentives regularly. Top-Notch Training: Our engaging two-week training program will give you all the tools and skills you need to succeed-right from day one! Home working: Work from the comfort of your home! All you need is a solid internet connection and a quiet space to thrive. Your Working Hours: Mon - Thur: 10:30 AM - 7:00 PM Fri: 9:00 AM - 5:30 PM ( Kick off your weekend with an early finish !) Ready to Sparkle in Sales? Join Us as an Outbound Sales Advisor! ? Are you an ambitious, results-driven individual with at least 12 months of targeted sales experience in the last 2 years? Do you have a natural gift for connecting with people and a passion for sales? Are you eager to make a difference while helping others protect their home appliances? If you're ready to shine, this role is your perfect opportunity to take your sales career to the next level! Here's What You'll Be Doing: Reach Out & Connect: Make a real impact by reaching out to customers and ensuring their appliances are fully protected-your calls will matter! Sell Smarter, Not Harder: Use your skills to match customers with the perfect products and upsell solutions that enhance their lives. Build Lasting Relationships: Go beyond the sale-get to know your customers' needs and offer them peace of mind, knowing their appliances are covered. Find the Perfect Fit: Help customers choose the protection plans that give them the most value and security-because everyone deserves the best! Essential skills and experience : Sales Star: If you have a proven track record of hitting targets and making an impact, you're our kind of person! Independent Worker: Experience working remotely is a huge bonus. We value your ability to thrive in a home-office environment. Communication Champ: You build rapport effortlessly and know how to make customers feel truly valued. Detail-Oriented: You pride yourself on accuracy and getting things right the first time. Cool Under Pressure: You're at your best when things get fast-paced and dynamic-no sweat for you! Sound like you? If you're ready to embark on a rewarding career in sales and make a difference, apply now and Join our sparkling team today! ? Let's make your next adventure in sales a success! Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

Job Title: Sales Agent Location: Sunderland Job Type: Full-Time Salary: 25,000 + commission (OTE 40-45k) Working hours: Monday to Friday - 9-5 Start Date: ASAP About the Role Are you a results-driven sales professional who thrives on building relationships, closing deals, and managing the full sales cycle? We're looking for a dynamic Sales Agent to take ownership of the entire sales process - from prospecting and pitching to negotiating and closing. In this role, you'll be both hunter and closer - identifying new business opportunities, nurturing leads, and ensuring client satisfaction. You'll work closely with internal teams to deliver exceptional service and drive revenue growth for Sunderland. Key Responsibilities Proactively identify and develop new business opportunities through outbound calls, emails, networking, and social selling. The sales agent will be responsible for the full sales cycle from lead generation to deal closure. Manage the full sales cycle from lead generation to deal closure. Build and maintain strong, long-lasting client relationships. Meet and exceed monthly sales targets and KPIs. Maintain accurate records of all sales activities in the CRM system. Provide market feedback to improve offerings and service delivery. About You Proven experience in a sales agent role or full-cycle sales role (B2B or B2C). Confident communicator with excellent negotiation and closing skills. Self-motivated, ambitious, and target-driven. Able to thrive in a fast-paced, high-performance sales environment. Comfortable using CRM systems and sales tools. A team player who can also work independently. What We Offer Competitive base salary + uncapped commission. Ongoing training and professional development. Supportive and collaborative team environment in Sunderland. Opportunities for career growth and progression. Flexible working options (hybrid or remote, depending on role). Incentives, team socials, and recognition programs. Ready to take your sales career to the next level? Apply now with your CV tell us why you're the next sales agent for our Sunderland team. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

Customer Sales Advisor - Remote Industry: Outbound Sales Job Type: Permanent Location: England Salary: GBP 24,500 per annum' Bonus: Earn an average of 700+ per month in performance-based bonuses! Equipment: Provided What's in It for You? Competitive Pay: Basic 24,500 with amazing commission potential-your earning power is in your hands! Bonus Potential : Earn an average of 700+ per month in performance-based bonuses! Additional Perks: Benefit from exclusive campaign rewards and incentives regularly. Top-Notch Training: Our engaging two-week training program will give you all the tools and skills you need to succeed-right from day one! Total Flexibility: Work from the comfort of your home! All you need is a solid internet connection and a quiet space to thrive. Your Working Hours: Mon - Thur: 10:30 AM - 7:00 PM Fri: 9:00 AM - 5:30 PM ( Kick off your weekend with an early finish !) Ready to Sparkle in Sales? Join Us as an Outbound Sales Advisor! ? Are you an ambitious, results-driven individual with at least 12 months of targeted sales experience in the last 2 years? Do you have a natural gift for connecting with people and a passion for sales? Are you eager to make a difference while helping others protect their home appliances? If you're ready to shine, this role is your perfect opportunity to take your sales career to the next level! Here's What You'll Be Doing: Reach Out & Connect: Make a real impact by reaching out to customers and ensuring their appliances are fully protected-your calls will matter! Sell Smarter, Not Harder: Use your skills to match customers with the perfect products and upsell solutions that enhance their lives. Build Lasting Relationships: Go beyond the sale-get to know your customers' needs and offer them peace of mind, knowing their appliances are covered. Find the Perfect Fit: Help customers choose the protection plans that give them the most value and security-because everyone deserves the best! What We're Looking For : Sales Star: If you have a proven track record of hitting targets and making an impact, you're our kind of person! Independent Worker: Experience working remotely is a huge bonus. We value your ability to thrive in a home-office environment. Communication Champ: You build rapport effortlessly and know how to make customers feel truly valued. Detail-Oriented: You pride yourself on accuracy and getting things right the first time. Cool Under Pressure: You're at your best when things get fast-paced and dynamic-no sweat for you! Sound like you? If you're ready to embark on a rewarding career in sales and make a difference, apply now and Join our sparkling team today! ? Let's make your next adventure in sales a success! Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

Job Title: Sales Executive Location: Multiple sites across Scotland (Edinburgh Luxury Car Village, Stirling, Newbridge, St Andrews, Coldstream) Hours: 41 per week, 2-week rota pattern Salary: 27,000 base (rising to 30,000 after 3 months if targets met) + OTE 49,300+ uncapped The Role We are recruiting ambitious and driven Sales Executives to represent premium automotive brands across Scotland. This is an exciting opportunity to accelerate your career within luxury showrooms, supported by market-leading training and clear career progression. If you are polished, target-driven, and passionate about sales, this role offers the chance to achieve outstanding results and earnings. What We're Looking For Ideally 2+ years' car sales experience (BMW Newbridge & VW St Andrews require this). Strong B2B or B2C sales backgrounds also welcome (e.g., furniture, telecoms, finance). Product Geniuses (12-18 months+) ready to progress into sales. Resilient, professional individuals with excellent communication skills and a proven track record in achieving sales targets. Why Join Us? Uncapped earning potential - OTE 49,300+ (top performers can earn significantly more). Commission from your first sale , plus additional earnings on Service Plans, Warranties, Protection Products, and more. Company car (brand-specific). 31 days' holiday, rising with service (including your birthday off). Extensive training - manufacturer-led, on-the-job buddying, and third-party product training. Clear progression routes across one of Scotland's largest and most respected motor groups. Working Pattern Week 1: 6 days (Mon-Sun, with one midweek day off). Week 2: 4 days (full weekend off). Hours: Mon-Fri 09:00-18:00, Sat 09:00-17:00, Sun 12:00-17:00. Prospecting evenings until 19:00 (typically once per week). What You'll Need Full valid UK driving licence (max 9 points, ideally 6 or fewer). Proof of Right to Work in the UK. Strong professional presence, resilience, and a proven ability to deliver sales results. This is more than a sales role - it's a chance to build a rewarding, high-earning career with a group that invests in your long-term success. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.

Job Title: Customer Service Advisor - Fraud Prevention Location: Edinburgh (Gogarburn) - Hybrid available after training Contract Type: 12-Month Temporary (with potential to extend or become permanent) Start Date: 13th October 2025 Pay Rate: 13.75 per hour (up to 16.81 with shift allowance) Hours: 35 per week, Monday-Sunday, between 8am and 10pm (including some bank holidays) About the Role Join the team protecting customers from financial harm and fraudulent activity. This is an opportunity to make a real difference - helping people feel safe and supported while building your own career in fraud prevention. You'll receive first-class training , ongoing support, and the chance to transition to hybrid working once performance standards are consistently met. Key Responsibilities Detect and prevent fraud by using high-risk identification strategies. Investigate and analyse customer queries, escalating where necessary. Communicate with internal and external teams to resolve cases quickly and accurately. Contribute to process improvements and customer service initiatives. Skills & Experience Required Previous customer service and telephony experience. Desirable Customer service advisor - Fraud prevention experience Desirable financial services experience Ability to handle fast-paced, high-pressure situations while speaking with customers. Strong written and verbal communication skills. High attention to detail and ability to multi-task across multiple systems. Strong IT competency (Microsoft Office, data entry). A collaborative, team-focused approach. What's on Offer Competitive pay with additional shift allowances. Excellent training and career development support. Opportunity to move into a permanent role. Hybrid working available after training (6 office days per month). Be part of the team that helps protect customers and their families from fraud - apply today! Job Title: Customer Service Advisor - Fraud Prevention Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

Boost Your Career in Sales! Looking for a fully remote position within sales? Location: Remote Working - Home Based (WFH) Contract: Permanent, Full Time Salary: 24,500 base salary & up to 700+ bonus per month on average Hours: 37.5 per week Shifts: Outbound roles - Monday - Friday, shifts between opening hours of 9.30am - 7pm Mon - Thurs, 9am - 5.30pm Fri Inbound roles - Monday - Sunday, working 5 days per week, open 8am - 8pm Mon - Fri, 8am - 6pm Sat & 9am - 6pm Sun Do you have a minimum of 12-months sales experience in the last 3 years? If so, this Sales Advisor job is for you with a great opportunity to earn commission! Would you like to work for a blue-chip company with lots of benefits such as Private Health, Discounted gym memberships, Discounts for high street and restaurants? If you already have 12-months sales experience and are looking for career progression this could be the ideal job, they really want to promote from within! Job duties of Sales Advisor Making outbound calls to customers/taking inbound calls from customers Building rapport and fact finding Dealing with warm calls looking at up selling products Win backs from lapsed customers Contacting existing customers when their contract is coming to an end Working to targets Job skills for Sales Advisor 12-month minimum sales or call centre experience Excellent relationship building and communication skills A professional and confident manner Able to work remotely. What you will receive as a Sales Advisor: Free life assurance & Pension Scheme Fully Remote working with Equipment Provided No Weekend Work 33 days annual leave including BH (with the option to purchase more). Career coaching and development. Regular incentives with prizes and monthly commission! Health cash plan towards healthcare. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

Job Title: Service Advisor Location: Multiple sites across Scotland (Edinburgh, Stirling, Newbridge, St Andrews, Coldstream) Hours: 42 per week, Monday to Friday only (no weekends) Salary: 26,500 - 28,500 base + OTE 35,000 The Role We are recruiting Service Advisors to act as the vital link between our customers and workshops. This is a fast-paced, customer-facing role requiring professionalism, organisation, and resilience. Every day will be different, involving customer interaction, problem-solving, and delivering outstanding service. What We're Looking For Previous Service Advisor experience in the motor trade (highly desirable). Strong backgrounds in customer service (hospitality, call centres, or frontline services) will also be considered. Calm, organised, and able to manage multiple priorities effectively. Confident communicator with the ability to handle difficult conversations professionally. Proactive, with the ability to upsell service plans and added-value products. What's in It for You? On-target earnings of 35,000 with uncapped commission on service plans. No weekend working - Monday to Friday only. Departmental bonus when team targets are achieved. Extensive training, including on-the-job, manufacturer-led, and specialist courses. Career progression opportunities into Workshop Control, Warranty, Supervisory, Aftersales, and Service Management. Access to Eastern Western's Accelerator Programme for long-term career development. Working Hours Contracted: 42 hours per week Days: Monday to Friday (no weekends) Typical Hours: 08:00 - 18:00 (with some sites offering staggered start times: 07:00 / 08:00 / 09:00) The Challenge This role offers real variety - from booking in vehicles and updating customers to handling invoices, calls, and walk-ins. It is a high-volume, fast-paced environment that can be challenging but is also highly rewarding for the right individual. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.

Job Title: Customer Service Representative Location: Newcastle Department: IMS - Car New Hire - NCL Business Area: Customer Service Working Time: Full-Time Salary: 23,600 - 26,000 (DOE) Hours: 36 hours per week Start Date: 20th October The Opportunity We're looking for a Customer Service Representative to join our insurance team in Newcastle. You'll handle inbound calls from customers with home or motor insurance policies, supporting them with queries, policy changes, renewals, and retentions. The role also includes promoting digital services, dealing with complaints, and assisting vulnerable customers. Full training is provided. What You'll Do Manage high volumes of inbound calls, with some outbound activity. Provide clear, professional support on customer accounts and policies. Handle renewals, retentions, and new sales opportunities. Resolve complaints and provide tailored solutions. Accurately log all customer interactions. What You'll Need A passion for great customer service. Previous call centre or customer-facing experience preferred (retail, hospitality, leisure also considered). Desirable Financial Services experience. Strong communication and listening skills with resilience under pressure. Good IT skills, including Microsoft Office, and ability to multi-task across systems. What's in It for You Salary: 23,600- 26,000 depending on experience. 7.2 weeks' holiday (including bank holidays). Exclusive discounts and colleague savings. Access to 24/7 Virtual GP for you and your family. Enhanced maternity, paternity, and parental leave. Pension scheme with up to 7.5% employer match and life assurance. Opportunities for flexible working. Additional Information As a Customer Service Representative You must have the right to work in the UK. As this is a regulated environment, employment is subject to financial and criminal record checks. Why Join Us? You'll be part of a supportive, customer-focused team where development and progression are encouraged. If you're motivated, adaptable, and ready to make a difference, we'd love to hear from you. Apply today and start your journey with us. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

Job Title: Customer Service Representative Location: Glasgow Department: IMS - Motor Business Area: Product Working Time: Full-Time Start date: 6th October Salary: 23,600 to 26,000 depending on experience Hours: Full time, 36 hours per week The Opportunity We're looking for a Customer Service Representative to join our General Insurance team in Glasgow. You'll handle inbound calls from customers with motor and home insurance policies, assisting with queries, policy changes, renewals, and retentions. The role also involves guiding customers through our digital services, supporting vulnerable customers, and handling complaints professionally. This is a fast-paced role where your communication skills, adaptability, and focus on customer experience will be key. What You'll Do Deliver outstanding customer service and resolve queries efficiently. Handle high volumes of inbound calls, with some outbound activity. Support customers with policy changes, renewals, and new sales opportunities. Educate customers on products and services to encourage retention and growth. Provide tailored solutions, particularly for vulnerable customers. Accurately log interactions and outcomes in internal systems. What You'll Need A passion for excellent customer service. Previous call centre or customer service experience (retail, hospitality, leisure also considered). desirable financial services experience Strong communication skills with resilience in handling complex issues. Good IT literacy, including Microsoft Office, and confidence using multiple systems. What's in It for You Competitive salary ( 23,600- 26,000 DOE). Exclusive discounts with major retailers and brands. Wellbeing support, including 24/7 access to a Virtual GP. 7.2 weeks' holiday including bank holidays. Enhanced family leave policies. Pension scheme with up to 7.5% employer match and life assurance cover. Flexible and part-time working options available. Additional Information Customer Service Representative must have the right to work in the UK. As this is a regulated environment, offers are subject to background checks, including financial and criminal record checks. Why Join Us? You'll be part of a supportive team that helps customers protect what matters most. With opportunities to develop, a collaborative culture, and benefits designed around you, it's a place where you can grow and thrive. Apply today and build your career with us. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

Recruitment Consultant Call Centre Sector Salary up to 28,000 plus uncapped commission CCA Recruitment Group are thrilled to announce that we are hiring for a Recruitment Consultant - initially temp to start off with - with a view to going permanent and join our vibrant team based in Glasgow City Centre. As a Recruitment Consultant, in our fast-paced environment, you'll be the ultimate matchmaker, sourcing, screening, and selecting top talent for a variety of job positions. A varied role including interviewing and selection, running assessments, you'll be the driving force behind finding the perfect fit. Join our passionate team and build long-lasting relationships with our amazing clients. Your exceptional recruitment services will ensure they find their dream candidates effortlessly. What you need: If you're a motivated go-getter with stellar communication and interpersonal skills, and a true passion for connecting talented individuals with incredible career opportunities, then we want to hear from you. Ideally you will come from a background in agency or direct and have the skill set to make this your career at CCA. We can offer you a step on the career ladder to success. At CCA Recruitment Group, you'll be part of a small dynamic and supportive work environment that fosters growth and success. Don't miss out on this amazing opportunity! Apply now and let's create a brighter future together. Hours: Full-time (40 hours/week) Hybrid Working: You will enjoy a mix of home and office work in our office space in the heart of our Glasgow office. Quarterly Bonuses: Boost your earnings with no cap on commission. Annual Leave: 33 days Annual leave + Birthday Day off inclusive of Bank Holidays increasing each year. For an immediate chat please call me on (phone number removed) Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.

Recruitment Consultant Call Centre Sector Salary 26,000 plus uncapped commission CCA Recruitment Group are hiring Resourcing Consultants to join our vibrant team based in Manchester. As a Resourcing Consultant, in our fast-paced environment, you'll be the ultimate matchmaker, sourcing, screening, and selecting top talent for a variety of job positions. A varied role including interviewing and selection, running assessments, you'll be the driving force behind finding the perfect fit. Join our passionate team and build long-lasting relationships with our amazing clients. Your exceptional recruitment services will ensure they find their dream candidates effortlessly. What you need: If you're a motivated go-getter with stellar communication and interpersonal skills, and a true passion for connecting talented individuals with incredible career opportunities, then we want to hear from you. If you already have experience of recruitment or the skill set to make this your career CCA can offer you a step on the career ladder to success. At CCA Recruitment Group, you'll be part of a dynamic and supportive work environment that fosters growth and success. Don't miss out on this amazing opportunity! Apply now and let's create a brighter future together Hours: Full-time, Hybrid Working: You will enjoy a mix of home and office work in our office space in the heart of Spinningfields Manchester. Uncapped Bonuses. Annual Leave: 33 days Annual leave, including Bank Holidays increasing each year Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any

Project Manager Glasgow - Hybrid £50,000 - £60,000 We are curently looking for a Project Manager who will devise and deliver innovative intiatives for a contact centre client. The role will looking at how to improve customer experiences and managing senior stakeholders Duties of this Project Manager role: Managing the implementation of new systems AI Intregration Identifying pain points and implement solutions Periodic travel overseas and UK Experience of this Project Manager role Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

Outbound Telesales Agent (Remote) 24,500 + average bonus earnings of 8,000 per year We're looking for motivated sales advisors who are ready to make a real impact in a fast-paced, customer-focused role. If you thrive in a supportive environment where performance is rewarded and growth is encouraged, this could be the role for you. About You Driven: You enjoy working towards goals and achieving strong results. Empathetic and a great listener: You take the time to understand customer needs and build genuine trust. Resilient and adaptable: You stay calm under pressure, keep learning, and find solutions. Curious with a growth mindset: You are open to learning about new products, compliance updates and customer perspectives. Clear communicator: You explain things simply and honestly, without jargon. Independent: You can work confidently from home, balancing ambition with self-motivation. What You'll Do As part of our virtual contact centre, you'll speak with customers to introduce protection plans for their household electrical items. You'll explain the benefits, answer questions, and ensure every interaction achieves the best possible outcome for the customer. What's in it for you Salary of 24,500 per annum Average bonus earnings of 8,000 per year (based on performance, service and call quality) Monday to Friday no weekend working Remote working with the support of a connected team Clear opportunities for career development and progression If you're ambitious, customer-focused and ready to combine sales success with excellent service, we'd love to hear from you. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

Job Title: Customer Service Advisor - Fraud Prevention Location: Edinburgh (Gogarburn) - Hybrid available after training Contract Type: 12-Month Temporary (with potential to extend or become permanent) Start Date: 13th October 2025 Pay Rate: 13.75 per hour (up to 16.81 with shift allowance) Hours: 35 per week, Monday-Sunday, between 8am and 10pm (including some bank holidays) About the Role Join the team protecting customers from financial harm and fraudulent activity. This is an opportunity to make a real difference - helping people feel safe and supported while building your own career in fraud prevention. You'll receive first-class training , ongoing support, and the chance to transition to hybrid working once performance standards are consistently met. Key Responsibilities Detect and prevent fraud by using high-risk identification strategies. Investigate and analyse customer queries, escalating where necessary. Communicate with internal and external teams to resolve cases quickly and accurately. Contribute to process improvements and customer service initiatives. Skills & Experience Required Previous customer service and telephony experience. Desirable Customer service advisor - Fraud prevention experience Desirable financial services experience Ability to handle fast-paced, high-pressure situations while speaking with customers. Strong written and verbal communication skills. High attention to detail and ability to multi-task across multiple systems. Strong IT competency (Microsoft Office, data entry). A collaborative, team-focused approach. What's on Offer Competitive pay with additional shift allowances. Excellent training and career development support. Opportunity to move into a permanent role. Hybrid working available after training (6 office days per month). Be part of the team that helps protect customers and their families from fraud - apply today! Job Title: Customer Service Advisor - Fraud Prevention Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

Based in the heart of Glasgow 24 Base + Uncapped Commission (seriously, no ceiling in sight) Hours: Mon - Thu: 9am-5pm Fri: 9am-4pm (because life's too short for long Fridays This Isn't Just Sales - It's Your Launchpad Here's the deal: We don't just sell energy - we fuel businesses and power community change . Every deal you close helps reinvest into local social projects. It's purpose-driven sales with real impact. But let's talk money for a sec ? Real Talk: The Earning Potential Is Wild We've got people pulling in 50K+ a year in commission alone. Yes - that's real. But it's not luck. It's hustle. It's consistency. It's graft. If you're hungry, focused, and not afraid to build your own success - it's there for the taking. What You'll Get: Unlimited Commission - No caps, no limits, just results Recognition Daily - Shout-outs, bonuses, team buzz Birthday Off - Because you deserve it Weekly Coaching & Wellness Support - Stay sharp and balanced Rapid Progression - Talent gets noticed (and promoted!) Company Pension + Life Insurance - We've got your back What You'll Be Doing: Working a juicy, warm database (200K+ businesses) Sourcing and building your own pipeline - your success starts with you Admin heavy? You bet. Organisation is part of the hustle Turning conversations into contracts with genuine, human connection Smashing KPIs, logging wins, and tracking your growth Feeding off the buzz of an energetic, high-performing sales floor Who You Are: A confident communicator who listens more than they talk Target-driven and laser-focused on results Resilient - bounce-back game is strong Not afraid to roll up your sleeves, dig in and build Comfortable juggling sales, systems and admin Energy or B2B experience? Great - but it's your attitude that seals the deal Ready to Grab That 50K Potential This isn't for clock-watchers. It's for doers , builders , and believers in their own potential. Let's have a chat and see how you can power up your career right here in Blackpool. Apply now or reach out for a no-pressure conversation. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

Job Title: Customer Service Representative Location: Newcastle Department: IMS - Car New Hire - NCL Business Area: Customer Service Working Time: Full-Time Salary: 23,600 - 26,000 (DOE) Hours: 36 hours per week Start Date: 20th October The Opportunity We're looking for a Customer Service Representative to join our insurance team in Newcastle. You'll handle inbound calls from customers with home or motor insurance policies, supporting them with queries, policy changes, renewals, and retentions. The role also includes promoting digital services, dealing with complaints, and assisting vulnerable customers. Full training is provided. What You'll Do Manage high volumes of inbound calls, with some outbound activity. Provide clear, professional support on customer accounts and policies. Handle renewals, retentions, and new sales opportunities. Resolve complaints and provide tailored solutions. Accurately log all customer interactions. What You'll Need A passion for great customer service. Previous call centre or customer-facing experience preferred (retail, hospitality, leisure also considered). Desirable Financial Services experience. Strong communication and listening skills with resilience under pressure. Good IT skills, including Microsoft Office, and ability to multi-task across systems. What's in It for You Salary: 23,600- 26,000 depending on experience. 7.2 weeks' holiday (including bank holidays). Exclusive discounts and colleague savings. Access to 24/7 Virtual GP for you and your family. Enhanced maternity, paternity, and parental leave. Pension scheme with up to 7.5% employer match and life assurance. Opportunities for flexible working. Additional Information As a Customer Service Representative You must have the right to work in the UK. As this is a regulated environment, employment is subject to financial and criminal record checks. Why Join Us? You'll be part of a supportive, customer-focused team where development and progression are encouraged. If you're motivated, adaptable, and ready to make a difference, we'd love to hear from you. Apply today and start your journey with us. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

Job Title: Customer Service Representative Location: Glasgow Department: IMS - Motor Business Area: Product Working Time: Full-Time Start date: 6th October Salary: 23,600 to 26,000 depending on experience Hours: Full time, 36 hours per week The Opportunity We're looking for a Customer Service Representative to join our General Insurance team in Glasgow. You'll handle inbound calls from customers with motor and home insurance policies, assisting with queries, policy changes, renewals, and retentions. The role also involves guiding customers through our digital services, supporting vulnerable customers, and handling complaints professionally. This is a fast-paced role where your communication skills, adaptability, and focus on customer experience will be key. What You'll Do Deliver outstanding customer service and resolve queries efficiently. Handle high volumes of inbound calls, with some outbound activity. Support customers with policy changes, renewals, and new sales opportunities. Educate customers on products and services to encourage retention and growth. Provide tailored solutions, particularly for vulnerable customers. Accurately log interactions and outcomes in internal systems. What You'll Need A passion for excellent customer service. Previous call centre or customer service experience (retail, hospitality, leisure also considered). desirable financial services experience Strong communication skills with resilience in handling complex issues. Good IT literacy, including Microsoft Office, and confidence using multiple systems. What's in It for You Competitive salary ( 23,600- 26,000 DOE). Exclusive discounts with major retailers and brands. Wellbeing support, including 24/7 access to a Virtual GP. 7.2 weeks' holiday including bank holidays. Enhanced family leave policies. Pension scheme with up to 7.5% employer match and life assurance cover. Flexible and part-time working options available. Additional Information Customer Service Representative must have the right to work in the UK. As this is a regulated environment, offers are subject to background checks, including financial and criminal record checks. Why Join Us? You'll be part of a supportive team that helps customers protect what matters most. With opportunities to develop, a collaborative culture, and benefits designed around you, it's a place where you can grow and thrive. Apply today and build your career with us. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.