Employment Specialists Ltd

This is a 360 degree role where you'll be looking after existing Commercial Insurance Clients and also taking New Business enquiries and supporting them throughout their Insurance lifecycle. This is a busy environment where you'll be working as a Client Manager dealing with a wide range of business clients and looking after all of their Insurance requirements. Our expanding and growing Broking client is looking to recruit another Account Handler into their Commercial team because of internal promotion. This is a role that can be performed on a hybrid basis, working at home and in the office, but also occasionally visiting Clients. The main responsibilities of the Client Manager role include: Handling your own portfolio of business customers Responsible for all aspects of their account including: Renewal negotiations with insurers Changes in risk Claims notification (there is a separate claims handling team) Regular contact with your customers Using specialist insurance broking software and electronic trading facilities Commercial classes of business to be handled as Client Manager include: Small to medium commercial combined risks Shops, offices and property owners Tradesman's liability Small fleet Goods vehicles To be a successful Client Manager you will demonstrate: Excellent customer service skills Strong work ethic Calmness under pressure Commercial Insurance experience Working hours are 9am to 5pm, Monday to Friday

Ready to take ownership of existing Client relationships in one of the most successful divisions within a leading name in Insurance Broking? Due to our Clients exceptional growth , we're seeking a Relationship Manager to join their successful Commercial Team, to focus on shaping Existing Business . This is a significant opportunity to lead the delivery of first-class risk management service to a range of major Clients. You will have full ownership of a valuable Client portfolio where you'll build lasting relationships and drive business growth. You'll be the trusted Advisor your Clients rely on, with full accountability for revenue performance and client satisfaction. Enjoy the flexibility of hybrid working - splitting your time between home and office to suit both your lifestyle and Client needs. As Relationship Manager your responsibilities will include: Lead and deliver the end to end ongoing Client service Understand the clients' business and their risk management needs and look for solutions to deliver those needs Determine appropriate solutions, structure, price and placement strategies that meet the clients' needs and deliver profitable business Proactively develop appropriate solutions and proposals to ensure excellent client retention rates Design programme and pricing structures based on market and client knowledge To be a successful Relationship Manager you will demonstrate: Excellent Commercial Insurance knowledge gained across all classes of business First class communication, negotiation and interpersonal skills Integrity, credibility and presence at senior levels Genuine desire for excellent customer service

Our growing Insurance client is looking to recruit more talented Reinsurance Credit Controllers to join their experienced team. This is a challenging role where you will be dealing with other large organisations and also working closely with a wide range of colleagues from many other teams to resolve payment and accounts issues. Some of these accounts are International, so experience of dealing with foreign currencies would be an advantage although not essential as full training is provided to ensure you are able to provide a first-class service to your clients. Our Client works on a hybrid basis so is comfortable with you being able to manage your working week between being at home and in the office. As a Reinsurance Credit Controller, your main responsibilities will include: Actively manage your Client's accounts to a high standard and within deadlines Act as the main point of contact for all matters relating to the collection of payments Ensure the secure, efficient and auditable handling of client's monies Timely collection and payment of monies, chasing and minimisation of funding Maintain up to date and accurate records Review and reconcile cash on a daily basis Identify debtor related problems and negotiate to resolve Compliance with internal accounting procedures and external regulations To be successful as a Reinsurance Credit Controller you will demonstrate: Experience of handling Insurance related allocations and settlements Good problem resolution and negotiation skills Excellent attention to detail Ability to build strong working relationships Experience within the Insurance Industry will enable you to attract a salary higher in the salary range Benefits: In return you will be rewarded with a comprehensive benefits package including an excellent pension scheme, medical insurance, life insurance, and flexible benefits including the option to buy or sell extra holiday and many more.

This is a challenging role where you will be dealing with other large organisations and also working closely with a wide range of colleagues from many other teams to resolve payment and accounts issues. Some of these accounts are International, so experience of dealing with foreign currencies would be an advantage although full training is provided, to ensure you are able to provide a first-class service to your clients. Our Client works on a hybrid basis so is comfortable with you being able to manage your working week between being at home and in the office. As a Reinsurance Credit Controller, your main responsibilities will include: Actively manage your Client's accounts to a high standard and within deadlines Act as the main point of contact for all matters relating to the collection of payments Ensure the secure, efficient and auditable handling of client's monies Timely collection and payment of monies, chasing and minimisation of funding Maintain up to date and accurate records Review and reconcile cash on a daily basis Identify debtor related problems and negotiate to resolve Compliance with internal accounting procedures and external regulations To be successful as a Reinsurance Credit Controller you will demonstrate: Experience of handling Insurance related allocations and settlements Good problem resolution and negotiation skills Excellent attention to detail Ability to build strong working relationships Experience within the Insurance Industry will enable you to attract a salary higher in the salary range

This is a successful Broker who has a great focus on personal and professional development as well as having a first class team working culture. Employment Specialists are pleased to be working alongside a well-respected name within the Insurance Industry and are looking to recruit an additional Commercial Account Handler within their commercial Insurance team with the option to work from home/office flexibility. As a Commercial Account Handler you'll be dealing with their larger, more complex accounts and have significant Client interaction. Also you'll be able to share your knowledge and experience across the team as well as taking on mentoring activities. To be successful in the Commercial Account Handler role you will demonstrate: Good all-round commercial insurance experience with technical knowledge across a range of classes of business A desire to develop strong client and insurer relationships Well-developed negotiation skills The ability to support colleagues in a close team environment Excellent organisational skills Our Client offers an attractive benefits package and a proven interest in career development within a proactive team environment which all means that this really is an opportunity for you to utilise your experience and progress. Areas of Responsibility of this Commercial Account Handler role include: Placing multi-class programmes of insurance for a portfolio clients Ensuring the adequacy and appropriateness of cover Checking the accuracy of policy documentation Resolving client enquiries in a friendly, professional and timely manner Providing effective day to day management of the client relationship Undertaking renewal broking exercises, including negotiating with Insurers Developing and maintaining strong client and insurer relationships Providing technical expertise across a broad range of commercial insurance business Client visits in support of the Account Executive

Our client, a leading Insurance Business offering a wide range of products and services are looking for an experienced Commercial New Business Executive to join their team. As Commercial New Business Executive , you will be responsible for generating and securing new Commercial business opportunities and play a key role in delivering the company's sales strategy and driving growth. The ideal candidate will experience in a New Business role, with a proven track record of converting new business, handling renewals and building long standing relationships within the Insurance industry. What you will do as New Business Executive: Deliver personal sales targets by identifying, prospecting, and securing new Commercial clients Drive growth in key commercial sectors including Motor Trade, Manufacturing Building and Allied Trades, Property Owners, Retail, Wholesalers and Fleet Develop and execute sales strategies using market research, sector knowledge, and competitor insights to identify and convert opportunities Build and maintain strong, long-term client relationships, delivering tailored insurance solutions Identify opportunities to introduce and refer the business's wider proposition, including Financial Services, Risk Management Services and Health & Safety Consultancy Maintain up-to-date knowledge of insurance products, regulatory changes, market trends, and sales techniques What they need a New Business Executive to have: Proven track record of successful Commercial insurance sales Experience managing high value cases Strong interpersonal and negotiation skills Ability to consistently deliver against targets What they offer: Comprehensive training and development, including technical knowledge and sales skills Support towards CII qualifications A supportive and friendly working environment 25 days' holiday plus bank holidays Free parking Company pension scheme If you think you have the relevant skills and experience required to be a great match for this role, send your CV through today or contact the office to discuss in more detail.

Lead a substantial Client Services multi-site function, delivering seamless pre-placement and post-placement Insurance support to a global client base. As Head of Service Operations , you'll be accountable for end-to-end service delivery, driving operational excellence whilst embedding strategic transformation initiatives. You'll be part of the Senior Leadership Team, shaping the vision for the Services Operations, and playing a pivotal role in the organisation's global broking strategy. You will own the complete Client Service delivery function, leading high-profile change initiatives, managing budgets and resources effectively, and acting as senior escalation point for complex service issues. You'll mentor teams across multiple locations, drive process efficiency and standardisation, and represent the business in governance forums and client meetings. About The Company Operating at the forefront of the London Insurance Market, they're undergoing exciting transformation and new operating models. This is an organisation that invests in leadership development and offers clear pathways for ambitious operational leaders. What's In It For You as Head of Service Operations Strategic Influence - Work directly with Executive leadership, shaping the future of service delivery with genuine autonomy and resources to drive meaningful change Leadership Development - Build and mentor high-performing International teams whilst creating frameworks that will define service excellence for years to come Innovation Focus - Work with the latest technologies, exciting transformation, and new operating models Exceptional Package - 150,000+ base salary plus performance bonus, hybrid working, and comprehensive leadership development programmes Career Progression - Clear pathways to even more senior positions within a global business that values and invests in operational excellence What We're Looking For Senior leadership experience in Insurance Client Service delivery, having managed teams of 50+ people Experience in the London Insurance Market or global broking operations highly desirable You're a natural leader who inspires trust, coaches teams through change, and makes data-driven decisions Detail-oriented and quality-driven with a proven track record of improving processes and achieving high service KPIs. Excellent Stakeholder engagement skills up to Executive level Familiarity with leading change, including Offshore Operations Able to navigate matrix organisations and distil complex operational details into clear updates Resilient under pressure with an innovation mindset and genuine excitement about new technologies

Working closely with the Head of Sales, you'll be at the heart of our Clients business growth. Your primary focus will be attending meetings with high quality prospects generated by the sales team, where your role is to effectively close deals and secure their business. Once you've won the business, you'll maintain and nurture these valuable client relationships. This is your opportunity to join a dynamic Insurance Broking team where your expertise will directly drive business growth and success. The role offers the perfect blend of business development excitement and relationship management - ideal for someone who thrives on winning new business and building lasting partnerships. Your Clients You'll be working with an exciting portfolio of clients throughout the UK, including prestigious International groups. This diverse client base offers fantastic variety and the opportunity to build expertise across multiple Industries. What You'll Bring to the Commercial Account Executive role: Exceptional client-facing skills and natural relationship-building abilities Proven Insurance industry experience with strong commercial knowledge The confidence to represent the business at senior level meetings A track record of successfully closing deals and winning new business Qualified by experience - formal qualifications welcome but not essential A genuine passion for maintaining long-term client relationships What's On Offer as Commercial Account Executive: Opportunity to work with high-profile clients across exciting sectors Great earnings potential Based in Ipswich with a supportive team environment Clear progression opportunities within a growing business The chance to make a real impact on the success of their business Ready to take the next step in your Client facing Insurance career?

Join a successful and growing brokerage as a Commercial Account Executive , managing a substantial book of business with diverse Clients and premiums up to 100k. Your primary focus will be on retention of long standing relationships without a year 1 new business target. Role Highlights: Manage and develop a varied portfolio of Clients across multiple sectors Prioritise Client retention while not being under attack Earn competitive bonuses tied to portfolio growth and cross-referrals What You'll Need to be a successful Commercial Account Executive: Broad Commercial Insurance experience across key classes of business Strong Client service background with a focus on relationship building Flexibility to work from home or the office, with dedicated Account Handler support Ready to advance your career with a top Brokerage? Apply today!

Our growing Insurance Broking Client is looking to recruit a talented Trainee Account Executive to work closely with their Clients. You will be working closely with experienced Executives who will guide you and coach you to be able to work with their Corporate Clients to generate and develop potential new relationships. It's important that you have the confidence and drive to want to continually grow your portfolio of clients. Having experience of contacting business clients, either over the phone or face to face, will be an advantage but you will genuinely want to do all you can to develop these relationships and to turn them into new Clients for the business. For the level of Client interaction you will ultimately have, you will need to be persuasive and able to build rapport with a wide range of people as well as the confidence to initiate relationships. Following your training and with further mentoring and support, you will be able to manage a book of your own Clients. The main responsibilities of the Trainee Account Executive role include: Contacting new and lapsed clients Identifying new Clients to contact Initiating relationships, by telephone and face to face Researching and understanding your prospective Clients requirements Arranging, preparing and attending external meetings with clients Liaison with the team over presentation of proposal documents Preparing and submitting proposals to Clients To be a successful Trainee Account Executive you will have: Ambition to progress Self confidence and excellent communication skills Strong desire to develop business in a professional sales capacity Hardworking and highly self motivated approach Desire to build an Insurance career

Our Client, a successful company within the Insurance industry is looking for an Accidental Damage Claims Handler due to a period of continued growth. Accordingly it's a great place to develop your experience and to grow your career as they are keen to promote people internally, for example into handling Third Party claims then into Personal Injury claims. Our Client is comfortable with hybrid working arrangements so you will be able to split your time between working at home and in their office. Working in a highly professional environment, you will be skilled at building rapport with Customers whilst working quickly and efficiently, giving your Customers and Clients the best possible Claims experience. Your main responsibilities as a Claims Handler will be: Maintaining ownership of your allocation of Claims, setting up and handling each case from First Notification of Loss though to Settlement Ensure Claims are settled within specific handling times and Customers are kept updated with the progress of their Claim Managing and promptly resolving all external and internal queries Building, developing, and maintaining close working relationships with Customers ensuring a consistently high standard of service is provided Adhering to your personal authority limits and referring for authorisation above those where necessary To be a successful Claims Handler you will need: 1 year of Claims experience Strong customer service, communication, and negotiation skills Methodical and accurate approach to work Strong attention to detail and natural problem solving skills