Who You'll Work With BCG's Client Assurance Services (CAS) team sits at the intersection of information security, client trust, and business development. We support BCG's most important global client relationships by serving as the dedicated team that handles information security due diligence requests, security assessments, and assurance inquiries from current and prospective clients. As client expectations around data protection and cybersecurity continue to evolve, CAS plays a critical role in demonstrating BCG's security maturity, building client confidence, and enabling BCG to win and retain strategic engagements. The team partners closely with Information Security, Legal, Risk, and client-facing teams across the firm. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Aug 14, 2026
Full time
Who You'll Work With BCG's Client Assurance Services (CAS) team sits at the intersection of information security, client trust, and business development. We support BCG's most important global client relationships by serving as the dedicated team that handles information security due diligence requests, security assessments, and assurance inquiries from current and prospective clients. As client expectations around data protection and cybersecurity continue to evolve, CAS plays a critical role in demonstrating BCG's security maturity, building client confidence, and enabling BCG to win and retain strategic engagements. The team partners closely with Information Security, Legal, Risk, and client-facing teams across the firm. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG's 2030 strategy is built on building the most AI-fluent workforce in the world - and the quality of the learning experiences that get people there is what makes that ambition real. Join us to pioneer AI-powered learning experiences that scale, personalize, and transform how our people grow. As Learning Experience Design Senior Manager, you will be part of a rapid response team, working at the execution layer where strategy becomes tangible learning. You will translate strategic direction into concrete, high-quality learning experiences that reflect both the latest in learning science and the possibilities of AI - bringing BCG-specific context, instructional rigor, and hands-on design craft to every solution. Your day-to-day spans the full design cycle. You will design and deliver firm-wide learning campaigns - integrating learning in the flow of work, agentic experiences, digital learning, and live events into coherent, measurable journeys. You will apply AI tools and techniques to develop innovative learning solutions, automate design workflows, and prototype intelligent agents that personalize and scale our learning offerings. You will bring learning and development best practices into everything you build - ensuring solutions are not just technically capable but grounded in how people learn and change behavior. You will collaborate closely with engineers, product teams, data analysts, learning architects, and fellow learning designers to test hypotheses, uncover insights, and co-develop solutions that drive measurable learning and business outcomes in a fast-moving environment. You are good at Learning design Define and structure learning problems from ambiguous or incomplete briefs, asking the right questions to move forward with confidence, from uncertainty to learner-centric design solutions with observable success criteria Conduct learner and stakeholder analyses to understand needs and skill gaps to shape targeted solutions Partner with rapid response team colleagues, SMEs, other internal teams to select most appropriate process, structure, technology, and delivery formats depending on identified learning goals Distil complex topics into learner-friendly formats using storytelling, real-world scenarios, and behaviorally driven design approaches that connect learning directly to how people work. That includes but is not limited to digital and agentic experiences, assessment design, live learning events, performance support Curate and contextualize external learning assets while helping build BCG-specific capabilities Prototype ideas and conduct proof-of-concepts quickly to continuously refine based on feedback from stakeholders and end-users Apply AI tools throughout the design process while maintaining instructional integrity and editorial judgement by reviewing and refining AI generated content for accuracy, learning efficacy, and tone alignment Work independently with existing source material and content to develop effective learning experiences, bringing in subject matter experts to validate accuracy and relevance Perform independently in a fast-paced, intellectually intense, service-oriented environment AI application and innovation Understand AI and LLM fundamentals (e.g., model behavior, token limits, embeddings, prompt memory, retrieval augmentation) to guide responsible and effective use Design logic, feedback rules, and guardrails for AI-powered learning experiences incl. custom AI agents Partner with engineers and product teams to translate learner needs, business goals, and L&D use cases into actionable inputs and rapidly iterate on scalable, personalized AI-powered learning solutions-from concept to MVP Adopt AI tools early and staying curious about emerging trends, exploring their potential to enhance learning design and strengthen internal AI practices Stakeholder management and project management Run intake conversations that produce clear problem statements, agreed success metrics, and defined scope Partner effectively with senior stakeholders and diverse teams to drive alignment and progress, advocating for learner-centric, high-quality solutions Apply structured problem solving and sound judgment to navigate ambiguity and trade-offs Communicate clearly and credibly, adapting your message to different audiences and contexts, e.g. explaining learning experience design best practices and rationale to stakeholders Adapt to shifting priorities and evolving briefs without losing sight of design quality or learner outcomes with a solution-oriented mindset Work successfully within a complex matrixed structured organization to manage relationships and align learning solutions with project teams Thrive in ambiguity and approach open-end problems with curiosity, creativity and system-thinking to drive progress Manage timelines and deliverables with various stakeholders in a dynamic, fast-evolving environment Manage multiple priorities with discipline, reliability, attention to detail, timely delivery, and high-quality outcomes What You'll Bring Bachelor's or Master's degree in a relevant field such as human-computer interaction (HCI), computer science, AI/ML, cognitive science, education, instructional design, learning science, or digital technology Minimum 6-9 years' experience in learning experience design, with a focus on applying AI to develop innovative solutions (e.g., adaptive learning/assessments, AI tutors, chatbots, virtual coaches, and AI-enabled learning solutions) to enhance personalization, automation, and content creation Strong working knowledge of adult learning theory and learning experience design principles and their application in practice Tech-savviness and proficiency in using Digital/AI tools (e.g. Articulate 360, Synthesia, ChatGPT, Claude) to design AI-enabled learning solutions that provide timely, contextual support at key moments of need-seamlessly integrated into daily workflows Critical eye for evaluating and refining AI-generated output Experience working with technical teams, including engineers and product managers Practical experience in applying agile and user centric design principles is preferred Strong project management skills with the ability to think systemically while managing executional details effectively Experience in translating complex topics into practical application as well as strong critical thinking and storytelling to turn content into clear, compelling narratives partnering with SMEs Confidence in working with stakeholders, balancing perspectives while advocating for high-quality solutions Thrive in fast-paced environments and be able to deal with ambiguity and direction changes Experience working with remote international teams bringing people together across different perspectives and priorities to move work forward Excellent English language oral and written communication skills Please note this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change Who You'll Work With You'll be dedicated to our Rapid Response team that takes care of high priority business requests to upskill our workforce quickly in emerging topics. Your current focus will be on AI and Digital Fluency. You'll work closely with the Global Learning Architecture & Operations teams, a distributed and diverse group of learning professionals delivering learning at scale across BCG. You will also collaborate with colleagues from Digital, AI, Practice Areas, IT, and People teams across regions to ensure upskilling efforts are aligned, practical, and embedded in how the firm operates. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Aug 14, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG's 2030 strategy is built on building the most AI-fluent workforce in the world - and the quality of the learning experiences that get people there is what makes that ambition real. Join us to pioneer AI-powered learning experiences that scale, personalize, and transform how our people grow. As Learning Experience Design Senior Manager, you will be part of a rapid response team, working at the execution layer where strategy becomes tangible learning. You will translate strategic direction into concrete, high-quality learning experiences that reflect both the latest in learning science and the possibilities of AI - bringing BCG-specific context, instructional rigor, and hands-on design craft to every solution. Your day-to-day spans the full design cycle. You will design and deliver firm-wide learning campaigns - integrating learning in the flow of work, agentic experiences, digital learning, and live events into coherent, measurable journeys. You will apply AI tools and techniques to develop innovative learning solutions, automate design workflows, and prototype intelligent agents that personalize and scale our learning offerings. You will bring learning and development best practices into everything you build - ensuring solutions are not just technically capable but grounded in how people learn and change behavior. You will collaborate closely with engineers, product teams, data analysts, learning architects, and fellow learning designers to test hypotheses, uncover insights, and co-develop solutions that drive measurable learning and business outcomes in a fast-moving environment. You are good at Learning design Define and structure learning problems from ambiguous or incomplete briefs, asking the right questions to move forward with confidence, from uncertainty to learner-centric design solutions with observable success criteria Conduct learner and stakeholder analyses to understand needs and skill gaps to shape targeted solutions Partner with rapid response team colleagues, SMEs, other internal teams to select most appropriate process, structure, technology, and delivery formats depending on identified learning goals Distil complex topics into learner-friendly formats using storytelling, real-world scenarios, and behaviorally driven design approaches that connect learning directly to how people work. That includes but is not limited to digital and agentic experiences, assessment design, live learning events, performance support Curate and contextualize external learning assets while helping build BCG-specific capabilities Prototype ideas and conduct proof-of-concepts quickly to continuously refine based on feedback from stakeholders and end-users Apply AI tools throughout the design process while maintaining instructional integrity and editorial judgement by reviewing and refining AI generated content for accuracy, learning efficacy, and tone alignment Work independently with existing source material and content to develop effective learning experiences, bringing in subject matter experts to validate accuracy and relevance Perform independently in a fast-paced, intellectually intense, service-oriented environment AI application and innovation Understand AI and LLM fundamentals (e.g., model behavior, token limits, embeddings, prompt memory, retrieval augmentation) to guide responsible and effective use Design logic, feedback rules, and guardrails for AI-powered learning experiences incl. custom AI agents Partner with engineers and product teams to translate learner needs, business goals, and L&D use cases into actionable inputs and rapidly iterate on scalable, personalized AI-powered learning solutions-from concept to MVP Adopt AI tools early and staying curious about emerging trends, exploring their potential to enhance learning design and strengthen internal AI practices Stakeholder management and project management Run intake conversations that produce clear problem statements, agreed success metrics, and defined scope Partner effectively with senior stakeholders and diverse teams to drive alignment and progress, advocating for learner-centric, high-quality solutions Apply structured problem solving and sound judgment to navigate ambiguity and trade-offs Communicate clearly and credibly, adapting your message to different audiences and contexts, e.g. explaining learning experience design best practices and rationale to stakeholders Adapt to shifting priorities and evolving briefs without losing sight of design quality or learner outcomes with a solution-oriented mindset Work successfully within a complex matrixed structured organization to manage relationships and align learning solutions with project teams Thrive in ambiguity and approach open-end problems with curiosity, creativity and system-thinking to drive progress Manage timelines and deliverables with various stakeholders in a dynamic, fast-evolving environment Manage multiple priorities with discipline, reliability, attention to detail, timely delivery, and high-quality outcomes What You'll Bring Bachelor's or Master's degree in a relevant field such as human-computer interaction (HCI), computer science, AI/ML, cognitive science, education, instructional design, learning science, or digital technology Minimum 6-9 years' experience in learning experience design, with a focus on applying AI to develop innovative solutions (e.g., adaptive learning/assessments, AI tutors, chatbots, virtual coaches, and AI-enabled learning solutions) to enhance personalization, automation, and content creation Strong working knowledge of adult learning theory and learning experience design principles and their application in practice Tech-savviness and proficiency in using Digital/AI tools (e.g. Articulate 360, Synthesia, ChatGPT, Claude) to design AI-enabled learning solutions that provide timely, contextual support at key moments of need-seamlessly integrated into daily workflows Critical eye for evaluating and refining AI-generated output Experience working with technical teams, including engineers and product managers Practical experience in applying agile and user centric design principles is preferred Strong project management skills with the ability to think systemically while managing executional details effectively Experience in translating complex topics into practical application as well as strong critical thinking and storytelling to turn content into clear, compelling narratives partnering with SMEs Confidence in working with stakeholders, balancing perspectives while advocating for high-quality solutions Thrive in fast-paced environments and be able to deal with ambiguity and direction changes Experience working with remote international teams bringing people together across different perspectives and priorities to move work forward Excellent English language oral and written communication skills Please note this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change Who You'll Work With You'll be dedicated to our Rapid Response team that takes care of high priority business requests to upskill our workforce quickly in emerging topics. Your current focus will be on AI and Digital Fluency. You'll work closely with the Global Learning Architecture & Operations teams, a distributed and diverse group of learning professionals delivering learning at scale across BCG. You will also collaborate with colleagues from Digital, AI, Practice Areas, IT, and People teams across regions to ensure upskilling efforts are aligned, practical, and embedded in how the firm operates. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : Munich London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do This is a unique opportunity to advise one of the world's leading consulting firms as it transforms into a technology- and AI-enabled business - working on cutting-edge client engagements, shaping innovative contracting approaches, and partnering with senior business and technology leaders across Europe. As Legal Counsel - Commercial Contracting, you will be a trusted advisor for BCG's Central European operations with focus on Germany, Austria and Switzerland and working independently on a wide variety of complex commercial matters. You will: Lead the drafting, negotiating and execution of a broad range of commercial agreements-including master services agreements, software, cloud, SaaS, AI-related, licensing, subcontractor and partnership agreements, as well as internal matters. Take ownership of the legal support for BCG's growing portfolio of technology-enabled and AI-driven client engagements, partnering with case teams, clients and cross-functional stakeholders - including Technology, Data Protection, IT Security, Compliance and Risk Management-to develop and negotiate commercially pragmatic, innovative contracting solutions that support evolving delivery models and emerging technologies. Advise on a broad spectrum of commercial as well as AI and digital technology-related legal matters-including intellectual property, licensing, confidentiality, competition law, compliance, governance, conflicts of interest, and the ownership and use of outputs generated by internal AI applications-while balancing legal risk with commercial objectives in client-facing negotiations. Drive commercially sound contracting by applying BCG's risk management framework, continuously enhancing contracting standards, policies and processes, and considering evolving legal and regulatory developments. Act as a trusted legal advisor to business stakeholders across Central Europe with broader European exposure, providing pragmatic and solutions-oriented advice on commercial and transactional matters. Collaborate across BCG's Global Legal Team and other corporate functions to resolve complex legal issues while contributing to knowledge sharing, contracting templates and legal playbooks. Leverage AI-enabled legal tools and contribute to the continuous evolution of technology-supported ways of working, legal innovation, and knowledge sharing across the Global Legal Team. YOU'RE GOOD AT Negotiating and advising with confidence and sound judgment, balancing legal risk with commercial pragmatism; Clear and concise communication of complex legal issues to senior business stakeholders, case teams and non-legal colleagues; Thriving multiple commercial matters simultaneously in a fast-paced evolving environment, balancing competing priorities while exercising sound judgement under pressure.; Building trusted relationships across functions and geographies; Curiosity and the ability to quickly adapt to new business models, emerging technologies, and legal developments, translating complexity into pragmatic and actionable legal advice; Bringing a positive, collaborative and solutions-oriented mindset to every engagement. What You'll Bring German qualified lawyer / "Volljurist" (First and Second Staatsexamen); 5+ years of commercial contracting experience; meaningful international exposure a plus; strong law firm background considered; prior in-house experience a plus; native-level or business-fluent (written and spoken) German and English; additional European languages a plus; Legal tech experience a plus. Who You'll Work With BCG's global and local legal teams, business stakeholders and clients-a global community of collaborative, high-calibre professionals united by an unwavering commitment to excellence, innovation and impact . You'll be embedded in a team that is actively shaping the future of legal practice at one of the world's leading professional services firms. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Aug 14, 2026
Full time
Locations : Munich London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do This is a unique opportunity to advise one of the world's leading consulting firms as it transforms into a technology- and AI-enabled business - working on cutting-edge client engagements, shaping innovative contracting approaches, and partnering with senior business and technology leaders across Europe. As Legal Counsel - Commercial Contracting, you will be a trusted advisor for BCG's Central European operations with focus on Germany, Austria and Switzerland and working independently on a wide variety of complex commercial matters. You will: Lead the drafting, negotiating and execution of a broad range of commercial agreements-including master services agreements, software, cloud, SaaS, AI-related, licensing, subcontractor and partnership agreements, as well as internal matters. Take ownership of the legal support for BCG's growing portfolio of technology-enabled and AI-driven client engagements, partnering with case teams, clients and cross-functional stakeholders - including Technology, Data Protection, IT Security, Compliance and Risk Management-to develop and negotiate commercially pragmatic, innovative contracting solutions that support evolving delivery models and emerging technologies. Advise on a broad spectrum of commercial as well as AI and digital technology-related legal matters-including intellectual property, licensing, confidentiality, competition law, compliance, governance, conflicts of interest, and the ownership and use of outputs generated by internal AI applications-while balancing legal risk with commercial objectives in client-facing negotiations. Drive commercially sound contracting by applying BCG's risk management framework, continuously enhancing contracting standards, policies and processes, and considering evolving legal and regulatory developments. Act as a trusted legal advisor to business stakeholders across Central Europe with broader European exposure, providing pragmatic and solutions-oriented advice on commercial and transactional matters. Collaborate across BCG's Global Legal Team and other corporate functions to resolve complex legal issues while contributing to knowledge sharing, contracting templates and legal playbooks. Leverage AI-enabled legal tools and contribute to the continuous evolution of technology-supported ways of working, legal innovation, and knowledge sharing across the Global Legal Team. YOU'RE GOOD AT Negotiating and advising with confidence and sound judgment, balancing legal risk with commercial pragmatism; Clear and concise communication of complex legal issues to senior business stakeholders, case teams and non-legal colleagues; Thriving multiple commercial matters simultaneously in a fast-paced evolving environment, balancing competing priorities while exercising sound judgement under pressure.; Building trusted relationships across functions and geographies; Curiosity and the ability to quickly adapt to new business models, emerging technologies, and legal developments, translating complexity into pragmatic and actionable legal advice; Bringing a positive, collaborative and solutions-oriented mindset to every engagement. What You'll Bring German qualified lawyer / "Volljurist" (First and Second Staatsexamen); 5+ years of commercial contracting experience; meaningful international exposure a plus; strong law firm background considered; prior in-house experience a plus; native-level or business-fluent (written and spoken) German and English; additional European languages a plus; Legal tech experience a plus. Who You'll Work With BCG's global and local legal teams, business stakeholders and clients-a global community of collaborative, high-calibre professionals united by an unwavering commitment to excellence, innovation and impact . You'll be embedded in a team that is actively shaping the future of legal practice at one of the world's leading professional services firms. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG seeks an experienced and forward-thinking Research Director to join its global editorial team. The Research Director will be instrumental in initiating and leading original research projects that primarily support the firm's global marketing campaigns focused on CEO challenges, AI, and other topics of importance to business leaders. As Research Director, you will play a number of critical roles: Conceptualize, design, and execute impactful research projects that are aligned with BCG's strategic content aims regarding priority topics. Lead research projects, coordinate resources, and oversee project life cycles from inception to publication. Collaborate closely with BCG's global thought leaders, the BCG Institute, external experts, and senior executives across the Marketing & Communications function to ensure research relevance and impact. Partner in producing insightful, evidence-based reports, articles, and multimedia content that resonate with executive audiences globally. Contribute to building BCG's authority and thought leadership in critical business and management topics. Strong communication and teaming skills are critical. The Research Director will cultivate relationships across priority-topic campaigns, marketing functions, and the business, acting as an adviser, influencer, and problem solver. This role demands a strategic communicator who excels at distilling complex concepts into clear messages that advance BCG's global campaign narratives. Sharp editorial sensibilities are also essential. The Research Director will collaborate with others to distill insights from surveys and other research tools and to turn those insights into narratives that BCG's most important audiences need to hear. Deep familiarity with data visualization and in bringing stories to life through data are also important. The Research Director's organizational home is the BCG Content Studio, a part of BCG's Marketing & Communications organization. YOU'RE GOOD AT Partnering in driving BCG's positioning as a leading voice in strategic business topics related to CEO challenges, AI, and cost management. Identifying strategic research opportunities that are aligned with top-priority global marketing initiatives. Leading end-to-end management of research projects, ensuring timely execution and delivery of high-quality insights. Designing and coordinating cross-functional research projects, providing guidance and mentorship throughout the research process. Building relationships with internal stakeholders across functions and at all organizational levels and with external research partners, industry experts, and academics. Communicating clearly and effectively, with a focus on engaging with internal stakeholders (including senior leadership and practice area experts) to align research objectives. Ensuring rigorous, high-quality content output through comprehensive analysis and strategic insight. Collaborating with editorial teams to translate complex research findings into compelling, actionable content suitable for CEO and executive audiences. What You'll Bring Advanced degree (Master's or Ph.D.) preferred in a related field, with demonstrated high academic achievement. Minimum 10 years of work experience in business research, editorial, or strategic consulting environments. Proven track record in conducting and publishing influential business research. Deep understanding of business strategy and executive leadership Exceptional research, analytical, and storytelling skills. Demonstrated experience in leading multidisciplinary research projects. Strong strategic thinking, with the ability to see the broader impact of research findings. Mastery of contemporary digital research and publishing tools. Deep familiarity with data visualization techniques and formats. AI fluency to enable efficiency across research and editorial processes. Who You'll Work With Content studio colleagues and leadership Global campaign teams Practice area marketers BCG's global Marketing & Communications team Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Aug 14, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG seeks an experienced and forward-thinking Research Director to join its global editorial team. The Research Director will be instrumental in initiating and leading original research projects that primarily support the firm's global marketing campaigns focused on CEO challenges, AI, and other topics of importance to business leaders. As Research Director, you will play a number of critical roles: Conceptualize, design, and execute impactful research projects that are aligned with BCG's strategic content aims regarding priority topics. Lead research projects, coordinate resources, and oversee project life cycles from inception to publication. Collaborate closely with BCG's global thought leaders, the BCG Institute, external experts, and senior executives across the Marketing & Communications function to ensure research relevance and impact. Partner in producing insightful, evidence-based reports, articles, and multimedia content that resonate with executive audiences globally. Contribute to building BCG's authority and thought leadership in critical business and management topics. Strong communication and teaming skills are critical. The Research Director will cultivate relationships across priority-topic campaigns, marketing functions, and the business, acting as an adviser, influencer, and problem solver. This role demands a strategic communicator who excels at distilling complex concepts into clear messages that advance BCG's global campaign narratives. Sharp editorial sensibilities are also essential. The Research Director will collaborate with others to distill insights from surveys and other research tools and to turn those insights into narratives that BCG's most important audiences need to hear. Deep familiarity with data visualization and in bringing stories to life through data are also important. The Research Director's organizational home is the BCG Content Studio, a part of BCG's Marketing & Communications organization. YOU'RE GOOD AT Partnering in driving BCG's positioning as a leading voice in strategic business topics related to CEO challenges, AI, and cost management. Identifying strategic research opportunities that are aligned with top-priority global marketing initiatives. Leading end-to-end management of research projects, ensuring timely execution and delivery of high-quality insights. Designing and coordinating cross-functional research projects, providing guidance and mentorship throughout the research process. Building relationships with internal stakeholders across functions and at all organizational levels and with external research partners, industry experts, and academics. Communicating clearly and effectively, with a focus on engaging with internal stakeholders (including senior leadership and practice area experts) to align research objectives. Ensuring rigorous, high-quality content output through comprehensive analysis and strategic insight. Collaborating with editorial teams to translate complex research findings into compelling, actionable content suitable for CEO and executive audiences. What You'll Bring Advanced degree (Master's or Ph.D.) preferred in a related field, with demonstrated high academic achievement. Minimum 10 years of work experience in business research, editorial, or strategic consulting environments. Proven track record in conducting and publishing influential business research. Deep understanding of business strategy and executive leadership Exceptional research, analytical, and storytelling skills. Demonstrated experience in leading multidisciplinary research projects. Strong strategic thinking, with the ability to see the broader impact of research findings. Mastery of contemporary digital research and publishing tools. Deep familiarity with data visualization techniques and formats. AI fluency to enable efficiency across research and editorial processes. Who You'll Work With Content studio colleagues and leadership Global campaign teams Practice area marketers BCG's global Marketing & Communications team Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Analyst - BCG Vantage on our Client Focus path within BCG's Health Care Practice Area (HCPA), you will work in a growing global team, delivering value to clients via individual expertise and/or institutionalized BCG Vantage assets (products, tools, data, workshops, frameworks, surveys, domain-specific data and related expertise, etc.). You will contribute on cases and proposals by contributing relevant analysis and insights and help case teams create strong impact for the client. While contributing to client cases, workshops and proposals, occasional travel to serve clients onsite during staffing assignments is expected to understand client requirements, and design / develop solutions. You will support commercialization efforts for the topic/sector working, in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Analyst - BCG Vantage, you will contribute to developing intellectual property & assets for the Biopharma R&D business and assist in onboarding and training junior colleagues based on your topic/sector expertise. BCG's Health Care Practice Area (HCPA) helps companies grasp the strategic implications of changes in the market environment and exploit them to build competitive advantage. This includes work with institutions across the entire spectrum of the Health Care Industry; the world's major Pharmaceutical and Biotech companies, Medical Technologies, Health Care Providers and Health Insurers. YOU'RE GOOD AT Solving client problems through formulating relevant research and/or analytical approaches in the Biopharmaceutical Industry Communicating with case teams and clients team members, in a credible and confident way Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working Being flexible and bringing a curious and creative mindset, open to new things and able to propose innovative ideas Navigating complexity and ambiguity What You'll Bring 2+ years of consulting experience in the Biopharmaceutical Industry with focus on Biopharma R&D topics required; candidates with consulting experience strongly preferred In lieu of consulting experience, 3+ years minimum industry experience required; 4-6+ years of industry experience strongly preferred Master's Degree required Experience in Biopharma R&D functions, such as drug discovery, research, and preferably clinical development (e.g., clinical trial design, study planning, trial execution, or trial management), as well as exposure to AI, data, and analytics is preferred. Fluency in English Strong business acumen and problem-solving capabilities Strong written and verbal communication skills Who You'll Work With As a Senior Analyst - BCG Vantage on our Client Focus path, you will work face to face with clients and with BCG Project Leaders, Associates and Consultants. In the period between cases, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Aug 14, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Analyst - BCG Vantage on our Client Focus path within BCG's Health Care Practice Area (HCPA), you will work in a growing global team, delivering value to clients via individual expertise and/or institutionalized BCG Vantage assets (products, tools, data, workshops, frameworks, surveys, domain-specific data and related expertise, etc.). You will contribute on cases and proposals by contributing relevant analysis and insights and help case teams create strong impact for the client. While contributing to client cases, workshops and proposals, occasional travel to serve clients onsite during staffing assignments is expected to understand client requirements, and design / develop solutions. You will support commercialization efforts for the topic/sector working, in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Analyst - BCG Vantage, you will contribute to developing intellectual property & assets for the Biopharma R&D business and assist in onboarding and training junior colleagues based on your topic/sector expertise. BCG's Health Care Practice Area (HCPA) helps companies grasp the strategic implications of changes in the market environment and exploit them to build competitive advantage. This includes work with institutions across the entire spectrum of the Health Care Industry; the world's major Pharmaceutical and Biotech companies, Medical Technologies, Health Care Providers and Health Insurers. YOU'RE GOOD AT Solving client problems through formulating relevant research and/or analytical approaches in the Biopharmaceutical Industry Communicating with case teams and clients team members, in a credible and confident way Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working Being flexible and bringing a curious and creative mindset, open to new things and able to propose innovative ideas Navigating complexity and ambiguity What You'll Bring 2+ years of consulting experience in the Biopharmaceutical Industry with focus on Biopharma R&D topics required; candidates with consulting experience strongly preferred In lieu of consulting experience, 3+ years minimum industry experience required; 4-6+ years of industry experience strongly preferred Master's Degree required Experience in Biopharma R&D functions, such as drug discovery, research, and preferably clinical development (e.g., clinical trial design, study planning, trial execution, or trial management), as well as exposure to AI, data, and analytics is preferred. Fluency in English Strong business acumen and problem-solving capabilities Strong written and verbal communication skills Who You'll Work With As a Senior Analyst - BCG Vantage on our Client Focus path, you will work face to face with clients and with BCG Project Leaders, Associates and Consultants. In the period between cases, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The BCG Institute -BCG's think tank-is seeking an Executive Research Director, Geopolitics & Technology to serve as a senior intellectual and institutional leader at the firm. This role sits at the intersection of global strategy, public policy, and frontier technology, with a mandate to shape BCG's perspective-and the broader global conversation-on the geopolitical forces redefining competition, security, and growth. As a senior leader, you will set the firm's Geopolitics Technology agenda, influence C-suite and government decision makers, and translate deep research into strategic insight that informs BCG's highest-impact work. The role carries significant visibility, internal influence, and leadership responsibility across BHI and the firm. KEY RESPONSIBILITIES Enterprise Thought Leadership & Agenda Setting Define and steward the Institute's global thought leadership agenda on Geopolitics Technology, shaping how senior leaders understand systemic risk, technological competition, and geopolitical transformation. Act as a senior intellectual voice for BCG on geopolitics and technology, contributing to firmwide strategic dialogue and priority setting. Research Leadership & Foresight Lead a portfolio of high-impact research initiatives across topics such as trade and industrial policy, defense and security, economic competitiveness, AI and advanced technologies, cybersecurity, digital sovereignty, and the geopolitics of innovation. Extensive drafting and writing of thought leadership publications and managing research team, ensuring research meets the highest standards of rigor while remaining directly relevant to executive and policy decision making. Global Influence & Representation Author and sponsor flagship thought leadership in top-tier outlets (e.g., Foreign Policy, Foreign Affairs, Financial Times, Harvard Business Review, MIT Sloan Management Review). Participate in advisory boards, policy dialogues, and expert networks shaping the global geopolitical and technology agenda. Executive Advisory & Client Impact Partner with BCG leadership and case teams to bring geopolitical and technology insight into the firm's client engagements, serving as an advisor with a leading voice on geopolitical strategy, technology competition, and risk. Leadership, Talent & Ecosystem Building Build, lead, and mentor a high-performing team of researchers and fellows, setting a culture of excellence, intellectual ambition, and impact. Cultivate long-term partnerships with leading universities, think tanks, and innovation ecosystems to extend the Institute's reach and influence. Firmwide Integration & Influence Embed geopolitical and technology foresight into BCG's commercial and intellectual agenda, working closely with Practice Area leaders (e.g., GA, PS, TDA, X) to shape offerings, narratives, and client impact. Act as a bridge between frontier research and the firm's strategic and commercial priorities What You'll Bring PhD required in Political Science, International Affairs, Computer Science, or a related field. Deep, original expertise with expertise in geopolitics with additional experience in the impact of technology, demonstrated through multi-year research contributions with a minimum of 10 major publications (books /book contributions /articles) over the past 10 years. Established global thought leader with a sustained record of influential publications, public engagement, and agenda-setting impact. 15+ years of progressive experience spanning geopolitics, technology policy, international relations, strategic consulting, and/or senior public-sector leadership. Demonstrated experience building, leading, and scaling major research programs, policy initiatives, or institutions (e.g., think tanks, government offices, global initiatives) with measurable influence on public and private decision-making. Experience shaping or implementing national or international policy frameworks related to technology, energy, security, or economic competitiveness. Proven experience advising C-suite executives, senior policymakers, and leaders of global institutions on complex, high-stakes issues. Strong executive presence with the ability to operate credibly at the highest levels of business, government, and academia. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Aug 14, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The BCG Institute -BCG's think tank-is seeking an Executive Research Director, Geopolitics & Technology to serve as a senior intellectual and institutional leader at the firm. This role sits at the intersection of global strategy, public policy, and frontier technology, with a mandate to shape BCG's perspective-and the broader global conversation-on the geopolitical forces redefining competition, security, and growth. As a senior leader, you will set the firm's Geopolitics Technology agenda, influence C-suite and government decision makers, and translate deep research into strategic insight that informs BCG's highest-impact work. The role carries significant visibility, internal influence, and leadership responsibility across BHI and the firm. KEY RESPONSIBILITIES Enterprise Thought Leadership & Agenda Setting Define and steward the Institute's global thought leadership agenda on Geopolitics Technology, shaping how senior leaders understand systemic risk, technological competition, and geopolitical transformation. Act as a senior intellectual voice for BCG on geopolitics and technology, contributing to firmwide strategic dialogue and priority setting. Research Leadership & Foresight Lead a portfolio of high-impact research initiatives across topics such as trade and industrial policy, defense and security, economic competitiveness, AI and advanced technologies, cybersecurity, digital sovereignty, and the geopolitics of innovation. Extensive drafting and writing of thought leadership publications and managing research team, ensuring research meets the highest standards of rigor while remaining directly relevant to executive and policy decision making. Global Influence & Representation Author and sponsor flagship thought leadership in top-tier outlets (e.g., Foreign Policy, Foreign Affairs, Financial Times, Harvard Business Review, MIT Sloan Management Review). Participate in advisory boards, policy dialogues, and expert networks shaping the global geopolitical and technology agenda. Executive Advisory & Client Impact Partner with BCG leadership and case teams to bring geopolitical and technology insight into the firm's client engagements, serving as an advisor with a leading voice on geopolitical strategy, technology competition, and risk. Leadership, Talent & Ecosystem Building Build, lead, and mentor a high-performing team of researchers and fellows, setting a culture of excellence, intellectual ambition, and impact. Cultivate long-term partnerships with leading universities, think tanks, and innovation ecosystems to extend the Institute's reach and influence. Firmwide Integration & Influence Embed geopolitical and technology foresight into BCG's commercial and intellectual agenda, working closely with Practice Area leaders (e.g., GA, PS, TDA, X) to shape offerings, narratives, and client impact. Act as a bridge between frontier research and the firm's strategic and commercial priorities What You'll Bring PhD required in Political Science, International Affairs, Computer Science, or a related field. Deep, original expertise with expertise in geopolitics with additional experience in the impact of technology, demonstrated through multi-year research contributions with a minimum of 10 major publications (books /book contributions /articles) over the past 10 years. Established global thought leader with a sustained record of influential publications, public engagement, and agenda-setting impact. 15+ years of progressive experience spanning geopolitics, technology policy, international relations, strategic consulting, and/or senior public-sector leadership. Demonstrated experience building, leading, and scaling major research programs, policy initiatives, or institutions (e.g., think tanks, government offices, global initiatives) with measurable influence on public and private decision-making. Experience shaping or implementing national or international policy frameworks related to technology, energy, security, or economic competitiveness. Proven experience advising C-suite executives, senior policymakers, and leaders of global institutions on complex, high-stakes issues. Strong executive presence with the ability to operate credibly at the highest levels of business, government, and academia. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a member of BCG's Information Security team, you will lead strategic initiatives that strengthen the firm's Information Security Risk Management (ISRM) program. You will oversee a portfolio of operational and transformational work, driving governance, execution, and continuous improvement while ensuring programs deliver measurable business value across a global environment. Your work will help strengthen the governance, resilience, and continuous evolution of BCG's global Information Security program, enabling the firm to effectively manage risk while supporting innovation and business growth. In this role, you will partner with stakeholders across Information Security, Risk and IT to deliver complex, cross-functional initiatives. You'll balance day-to-day operational excellence with long-term program evolution, helping shape scalable processes, improve organizational effectiveness, and advance BCG's global security strategy. Drive program governance, portfolio planning, financial oversight, risk management, executive reporting, and stakeholder communications across multiple initiatives. Establish and continuously improve operational processes, frameworks, and standards that strengthen Information Security program delivery. Lead complex Information Security programs from planning through execution, ensuring delivery against strategic priorities. Partner with senior stakeholders across Information Security, Risk, Legal, Data Privacy, and IT to align priorities, manage dependencies, and drive successful outcomes. Manage program roadmaps, milestones, risks, issues, and resource planning while adapting to evolving business priorities. Prepare and present monthly program reports and executive-ready dashboards for senior stakeholders, providing clear insights into program performance, risks, and key milestones. Define, track, and continuously improve program metrics and executive dashboards that provide visibility into performance, delivery, and organizational impact. Identify opportunities to improve efficiency, simplify processes, and embed scalable ways of working across the Information Security organization. What You'll Bring 7+ years of experience leading complex programs or portfolios within Information Security, Cybersecurity, Risk, or a related function in a global organization. Proven experience delivering cross-functional initiatives, balancing operational priorities with strategic transformation. Strong program and project management expertise, including planning, governance, financial management, risk management, executive reporting, and Agile delivery methodologies. Experience developing meaningful performance metrics, executive dashboards, and monthly reporting for senior stakeholders to support informed decision-making. Experience leveraging tools and digital technologies to streamline program delivery, reporting, analysis, and operational processes while improving efficiency and decision-making. Ability to influence and build trusted partnerships across technical and business teams, including senior leaders. Strong analytical, organizational, and problem-solving skills with the ability to manage competing priorities in a fast-paced environment. Excellent written and verbal communication skills in English, with the ability to translate complex information into clear, executive-ready communications. Bachelor's degree or equivalent experience; project management certification (such as PMP, PRINCE2, or Agile certification) and knowledge of Information Security or Cybersecurity practices are advantageous. Who You'll Work With You'll report to the Director, Security Program Operations and join BCG's global Information Security team, partnering with a network of program and project managers dedicated to strengthening the firm's Information Security Risk Management program. You'll collaborate closely with colleagues across Information Security, Risk, Legal, Data Privacy, and IT, as well as business stakeholders across the firm. By building trusted relationships with senior leaders and cross-functional teams, you'll help align priorities, accelerate strategic initiatives, and deliver secure, scalable solutions that support BCG's global operations. Additional info "At BCG, our people and relationships are at the heart of everything we do. We believe that in-person collaboration plays an important role in our culture, mentorship, and professional development. For this role, you will generally be expected to work from a BCG office or in person with clients on a regular basis (typically around 50% of working time), depending on business needs and in line with local policies and practices. We aim to provide a dynamic and collaborative environment that fosters connection and teamwork." Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Aug 14, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a member of BCG's Information Security team, you will lead strategic initiatives that strengthen the firm's Information Security Risk Management (ISRM) program. You will oversee a portfolio of operational and transformational work, driving governance, execution, and continuous improvement while ensuring programs deliver measurable business value across a global environment. Your work will help strengthen the governance, resilience, and continuous evolution of BCG's global Information Security program, enabling the firm to effectively manage risk while supporting innovation and business growth. In this role, you will partner with stakeholders across Information Security, Risk and IT to deliver complex, cross-functional initiatives. You'll balance day-to-day operational excellence with long-term program evolution, helping shape scalable processes, improve organizational effectiveness, and advance BCG's global security strategy. Drive program governance, portfolio planning, financial oversight, risk management, executive reporting, and stakeholder communications across multiple initiatives. Establish and continuously improve operational processes, frameworks, and standards that strengthen Information Security program delivery. Lead complex Information Security programs from planning through execution, ensuring delivery against strategic priorities. Partner with senior stakeholders across Information Security, Risk, Legal, Data Privacy, and IT to align priorities, manage dependencies, and drive successful outcomes. Manage program roadmaps, milestones, risks, issues, and resource planning while adapting to evolving business priorities. Prepare and present monthly program reports and executive-ready dashboards for senior stakeholders, providing clear insights into program performance, risks, and key milestones. Define, track, and continuously improve program metrics and executive dashboards that provide visibility into performance, delivery, and organizational impact. Identify opportunities to improve efficiency, simplify processes, and embed scalable ways of working across the Information Security organization. What You'll Bring 7+ years of experience leading complex programs or portfolios within Information Security, Cybersecurity, Risk, or a related function in a global organization. Proven experience delivering cross-functional initiatives, balancing operational priorities with strategic transformation. Strong program and project management expertise, including planning, governance, financial management, risk management, executive reporting, and Agile delivery methodologies. Experience developing meaningful performance metrics, executive dashboards, and monthly reporting for senior stakeholders to support informed decision-making. Experience leveraging tools and digital technologies to streamline program delivery, reporting, analysis, and operational processes while improving efficiency and decision-making. Ability to influence and build trusted partnerships across technical and business teams, including senior leaders. Strong analytical, organizational, and problem-solving skills with the ability to manage competing priorities in a fast-paced environment. Excellent written and verbal communication skills in English, with the ability to translate complex information into clear, executive-ready communications. Bachelor's degree or equivalent experience; project management certification (such as PMP, PRINCE2, or Agile certification) and knowledge of Information Security or Cybersecurity practices are advantageous. Who You'll Work With You'll report to the Director, Security Program Operations and join BCG's global Information Security team, partnering with a network of program and project managers dedicated to strengthening the firm's Information Security Risk Management program. You'll collaborate closely with colleagues across Information Security, Risk, Legal, Data Privacy, and IT, as well as business stakeholders across the firm. By building trusted relationships with senior leaders and cross-functional teams, you'll help align priorities, accelerate strategic initiatives, and deliver secure, scalable solutions that support BCG's global operations. Additional info "At BCG, our people and relationships are at the heart of everything we do. We believe that in-person collaboration plays an important role in our culture, mentorship, and professional development. For this role, you will generally be expected to work from a BCG office or in person with clients on a regular basis (typically around 50% of working time), depending on business needs and in line with local policies and practices. We aim to provide a dynamic and collaborative environment that fosters connection and teamwork." Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : London Madrid Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG is hiring an Offer Manager on a fixed-term contract (12 months, extendable up to 24 months) to support and advance two global offers within the Operations Practice Area: Enterprise Service Operations and Customer Service Operations. You will work closely with the PA Senior Director, the offer leadership teams, and a broad network of experts to drive offer development, commercialization, content, and go-to-market activities. This is an individual contributor role grounded in influence-based leadership. You will manage your scope of work independently, coordinate across stakeholders, and translate leadership priorities into execution. You will also help embed AI-native ways of working, including the use of GenAI tools to improve personal productivity, team output, and offer effectiveness. A defining feature of this role is cross-Practice Area collaboration: Customer Service Operations: While you will be core to BCG's Operations Practice Area, you will partner closely with other practice Areas which share similar offerings, given strong overlap with customer experience, customer journeys, contact center transformation, and CX in a GenAI world Enterprise Service Operations: While you will be core to BCG's Operations Practice Area, you will partner closely with other practice Areas which share similar offerings, given strong overlap with support function design, operating models, and the digitalization of corporate functions (e.g., POP's Digital Support Functions and Excellence in Support Functions) Key responsibilities Offer strategy support and planning Support annual and ongoing offer planning across Enterprise Service Operations and Customer Service Operations: synthesize client pain points, market shifts, competitor moves, and case team insights Maintain a clear view of the offer architecture, Key Programs, and connections to adjacent BCG offers (such as Cost Offer, Procurement, etc.) Commercial monitoring and KPIs Track the state of the business: lead flow, proposal pipeline, sold cases, and revenue performance across both offers Partner with PA Finance to maintain KPI dashboards and produce regular business reports for leadership; conduct win/loss analysis and identify white spots Governance and operating cadence Coordinate offer governance: prepare materials, schedule, and run the operating cadence (leadership calls, QBRs, working sessions); track decisions and follow-ups Prioritization and backlog management Manage the backlog across offer development, content, marketing, and GTM activities; help leadership prioritize and surface trade-offs across the two offers Content development Partner with experts and the Knowledge Team to develop and disseminate content for both offers, including POVs, frameworks, case studies, tools, and benchmarks Own the offers' presence on and ensure consistency across content initiatives Cross-PA partnership Act as the day-to-day interface with the Marketing, Sales, and Pricing PA on Customer Service Operations: align on shared content, joint client moments, and integrated GTM at the intersection of customer experience and service operations Act as the day-to-day interface with the People & Organization PA on Enterprise Service Operations: align on Digital Support Functions, Org Design, and Excellence in Support Functions; co-develop integrated narratives on AI-First Organization and the Future of Work Generate affiliation across regions and sectors; help set up joint squads where relevant Sector go-to-market Partner with sector teams to align priorities, customized content, campaigns, and priority client lists for each offer Marketing and communications Partner with PA Marketing to plan publications, newsletters, and internal/external events (e.g., WWOMs, Worldwide PA meetings, roundtables, industry forums) Liaise with industry platforms and associations relevant to service operations, contact centers, GBS / shared services, and customer experience Capability building Support training, upskilling, and enablement of our teams (e.g., Gen AI in Service Operations) AI-native ways of working Apply GenAI tools (BCG-internal and external) to accelerate personal productivity and team output across synthesis, content drafting, deck creation, knowledge search, and analytics Identify and embed AI use cases into offer development, content, and GTM workflows; act as a role model for AI-native ways of working within the offers What You'll Bring Bachelor's degree required; advanced degree (Master's or MBA) preferred 6 to 8 years of relevant experience in industry or consulting Background strongly preferred in one or more of: service operations, customer service / contact center transformation, BPO and Global Business Services (GBS) / shared services, SG&A and corporate center optimization, customer experience and customer journeys, or support function (Finance / HR / IT / Procurement) operating model design Prior experience with AI / GenAI use cases in service operations (e.g., virtual agents, agent copilots, intelligent automation) is a strong plus Prior BCG experience is a plus, ideally as Project Leader, Senior Vantage, or BST Manager General GenAI fluency: confident user of AI tools for personal and team productivity, with the curiosity and judgment to apply AI to offer development, content, and GTM Strong analytical and structured thinking; ability to interpret data and draw conclusions for leadership discussions Strong written and verbal communication; ability to influence stakeholders across PAs, regions, and seniorities Excellent command of English Strong project management, organization, and follow-through; able to manage multiple priorities and proactively manage expectations in a global matrix Self-starter, service-oriented, high integrity, with the ability to maintain discretion when needed Collaborative team player; able to coach and mentor more junior team members Advanced knowledge of Outlook, PowerPoint, and Excel Who You'll Work With You will work closely with the PA Senior Director, the Operations PA Management Team, and the leadership teams of the Enterprise Service Operations and Customer Service Operations offers. You will partner regularly with the Knowledge Team, PA Marketing, PA Finance, and a broad network of experts across regions and sectors. A defining feature of the role is cross-PA collaboration: you will work hand-in-hand with BCG's other relevant Practices, helping shape integrated offers and joint client narratives. As part of BCG's Offer Management community, you will collaborate with peer Offer Managers across offers and PAs to share best practices and strengthen how BCG brings its capabilities to clients. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Aug 14, 2026
Full time
Locations : London Madrid Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG is hiring an Offer Manager on a fixed-term contract (12 months, extendable up to 24 months) to support and advance two global offers within the Operations Practice Area: Enterprise Service Operations and Customer Service Operations. You will work closely with the PA Senior Director, the offer leadership teams, and a broad network of experts to drive offer development, commercialization, content, and go-to-market activities. This is an individual contributor role grounded in influence-based leadership. You will manage your scope of work independently, coordinate across stakeholders, and translate leadership priorities into execution. You will also help embed AI-native ways of working, including the use of GenAI tools to improve personal productivity, team output, and offer effectiveness. A defining feature of this role is cross-Practice Area collaboration: Customer Service Operations: While you will be core to BCG's Operations Practice Area, you will partner closely with other practice Areas which share similar offerings, given strong overlap with customer experience, customer journeys, contact center transformation, and CX in a GenAI world Enterprise Service Operations: While you will be core to BCG's Operations Practice Area, you will partner closely with other practice Areas which share similar offerings, given strong overlap with support function design, operating models, and the digitalization of corporate functions (e.g., POP's Digital Support Functions and Excellence in Support Functions) Key responsibilities Offer strategy support and planning Support annual and ongoing offer planning across Enterprise Service Operations and Customer Service Operations: synthesize client pain points, market shifts, competitor moves, and case team insights Maintain a clear view of the offer architecture, Key Programs, and connections to adjacent BCG offers (such as Cost Offer, Procurement, etc.) Commercial monitoring and KPIs Track the state of the business: lead flow, proposal pipeline, sold cases, and revenue performance across both offers Partner with PA Finance to maintain KPI dashboards and produce regular business reports for leadership; conduct win/loss analysis and identify white spots Governance and operating cadence Coordinate offer governance: prepare materials, schedule, and run the operating cadence (leadership calls, QBRs, working sessions); track decisions and follow-ups Prioritization and backlog management Manage the backlog across offer development, content, marketing, and GTM activities; help leadership prioritize and surface trade-offs across the two offers Content development Partner with experts and the Knowledge Team to develop and disseminate content for both offers, including POVs, frameworks, case studies, tools, and benchmarks Own the offers' presence on and ensure consistency across content initiatives Cross-PA partnership Act as the day-to-day interface with the Marketing, Sales, and Pricing PA on Customer Service Operations: align on shared content, joint client moments, and integrated GTM at the intersection of customer experience and service operations Act as the day-to-day interface with the People & Organization PA on Enterprise Service Operations: align on Digital Support Functions, Org Design, and Excellence in Support Functions; co-develop integrated narratives on AI-First Organization and the Future of Work Generate affiliation across regions and sectors; help set up joint squads where relevant Sector go-to-market Partner with sector teams to align priorities, customized content, campaigns, and priority client lists for each offer Marketing and communications Partner with PA Marketing to plan publications, newsletters, and internal/external events (e.g., WWOMs, Worldwide PA meetings, roundtables, industry forums) Liaise with industry platforms and associations relevant to service operations, contact centers, GBS / shared services, and customer experience Capability building Support training, upskilling, and enablement of our teams (e.g., Gen AI in Service Operations) AI-native ways of working Apply GenAI tools (BCG-internal and external) to accelerate personal productivity and team output across synthesis, content drafting, deck creation, knowledge search, and analytics Identify and embed AI use cases into offer development, content, and GTM workflows; act as a role model for AI-native ways of working within the offers What You'll Bring Bachelor's degree required; advanced degree (Master's or MBA) preferred 6 to 8 years of relevant experience in industry or consulting Background strongly preferred in one or more of: service operations, customer service / contact center transformation, BPO and Global Business Services (GBS) / shared services, SG&A and corporate center optimization, customer experience and customer journeys, or support function (Finance / HR / IT / Procurement) operating model design Prior experience with AI / GenAI use cases in service operations (e.g., virtual agents, agent copilots, intelligent automation) is a strong plus Prior BCG experience is a plus, ideally as Project Leader, Senior Vantage, or BST Manager General GenAI fluency: confident user of AI tools for personal and team productivity, with the curiosity and judgment to apply AI to offer development, content, and GTM Strong analytical and structured thinking; ability to interpret data and draw conclusions for leadership discussions Strong written and verbal communication; ability to influence stakeholders across PAs, regions, and seniorities Excellent command of English Strong project management, organization, and follow-through; able to manage multiple priorities and proactively manage expectations in a global matrix Self-starter, service-oriented, high integrity, with the ability to maintain discretion when needed Collaborative team player; able to coach and mentor more junior team members Advanced knowledge of Outlook, PowerPoint, and Excel Who You'll Work With You will work closely with the PA Senior Director, the Operations PA Management Team, and the leadership teams of the Enterprise Service Operations and Customer Service Operations offers. You will partner regularly with the Knowledge Team, PA Marketing, PA Finance, and a broad network of experts across regions and sectors. A defining feature of the role is cross-PA collaboration: you will work hand-in-hand with BCG's other relevant Practices, helping shape integrated offers and joint client narratives. As part of BCG's Offer Management community, you will collaborate with peer Offer Managers across offers and PAs to share best practices and strengthen how BCG brings its capabilities to clients. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : London Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG is seeking a risk professional to join the Enterprise Risk Management (ERM) team as a Global (Enterprise) Risk Management Senior Analyst. In this role, you will support BCG's ERM program with a primary focus on governance, reporting, and stakeholder engagement. You will help strengthen governance, coordinate ERM workstreams, develop executive ready materials and reporting, and enable consistent risk reporting and communications that promote a risk-aware culture across BCG. Key Responsibilities Support ERM Governance - help maintain and evolve the ERM governance model including how we identify and report on enterprise risks to senior leadership, the ERM operating rhythm aligned with firm strategy and frameworks, while managing key stakeholder relationships across the business. ERM "Chief of Staff" - Manage the ERM calendar, priorities, vendors, and cross-workstream coordination to drive outcomes. Maintain charters, policies, and standards. Serve as ERM representative in the Global Risk Stakeholder Engagement Working Group, managing the risk functional calendar and coordinating key communications across functions. Executive and Committee Reporting - Develop decision-ready materials for ARC, Board, and senior leadership. Tailor our risk insights to specific senior stakeholders to ensure our risk reporting supports decision making and risk mitigation across BCG. Reporting Management and Quality Control - Standardize templates, consolidate inputs from multiple stakeholders, and ensure outputs are accurate, consistent and deadline-ready. Enable Risk Governance Forums - Support ERM governance forums and committees (e.g., Risk Pulse) by preparing agendas/ materials, capturing minutes, and actions and drive follow-ups. Strengthen Stakeholder Engagement and Communications Partner with stakeholders across the Global Risk team and BCG's practice areas, regions, and functions to strengthen risk awareness and adoption of ERM processes. Initiate knowledge sessions (e.g. for OneRisk) and coordinate key communications with internal and external speakers. Advance Reporting & Analytics - Enhance dashboards, KRIs, and reporting automation in partnership with the ERM Risk Intelligence Pillar and BCG's data and analytics teams Continuously Improve Processes - Identify and implement opportunities to improve reporting clarity and quality, process efficiency, enhance scalability, and impact of ERM function. What You're Good At Structuring complex information and creating crisp, executive-ready narratives Managing multi-stakeholder projects with strong organization, attention to detail and reliable execution Building trust and influencing outcomes through collaboration and clear communication across senior and global teams Translating strategy and risk appetite into practical governance and reporting Translating vision into action with a bias toward execution and outcomes Navigating ambiguity and adapting in a dynamic environment, working effectively amongst competing priorities Cultivating trust-based relationships with senior stakeholders, cross-functional partners, and team members Comfort with abstract concepts and ability to understand various non-financial risks and their impacts Managing deadlines, anticipating issues, and driving follow-through Communicating with clarity, diplomacy, and sound judgment What You'll Bring 4-7 years of experience in risk management, governance, strategy/operations, consulting, audit, or PMO ideally in a global matrix environment (professional services preferred) Experience supporting board/committee reporting and senior stakeholder engagement Familiarity with ERM frameworks (e.g., COSO ERM, ISO 31000), KRIs, and governance processes Strong PowerPoint and Excel skills; experience with data visualization (Power BI/Tableau) and collaboration tools (Miro, Trello, Slack) Excellent written and verbal communication skills with ability to craft decision-ready materials Comfort with KPI design, reporting, and process improvement Bachelor's degree required (in business, risk, economics, or related field); advanced degree or certifications (e.g., RIMS-CRMP, ARM, PMP) are a plus Ability to work across time zones; occasional travel may be required Strong analytical and problem-solving skills Fluent English and high professional integrity Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Aug 13, 2026
Full time
Locations : London Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG is seeking a risk professional to join the Enterprise Risk Management (ERM) team as a Global (Enterprise) Risk Management Senior Analyst. In this role, you will support BCG's ERM program with a primary focus on governance, reporting, and stakeholder engagement. You will help strengthen governance, coordinate ERM workstreams, develop executive ready materials and reporting, and enable consistent risk reporting and communications that promote a risk-aware culture across BCG. Key Responsibilities Support ERM Governance - help maintain and evolve the ERM governance model including how we identify and report on enterprise risks to senior leadership, the ERM operating rhythm aligned with firm strategy and frameworks, while managing key stakeholder relationships across the business. ERM "Chief of Staff" - Manage the ERM calendar, priorities, vendors, and cross-workstream coordination to drive outcomes. Maintain charters, policies, and standards. Serve as ERM representative in the Global Risk Stakeholder Engagement Working Group, managing the risk functional calendar and coordinating key communications across functions. Executive and Committee Reporting - Develop decision-ready materials for ARC, Board, and senior leadership. Tailor our risk insights to specific senior stakeholders to ensure our risk reporting supports decision making and risk mitigation across BCG. Reporting Management and Quality Control - Standardize templates, consolidate inputs from multiple stakeholders, and ensure outputs are accurate, consistent and deadline-ready. Enable Risk Governance Forums - Support ERM governance forums and committees (e.g., Risk Pulse) by preparing agendas/ materials, capturing minutes, and actions and drive follow-ups. Strengthen Stakeholder Engagement and Communications Partner with stakeholders across the Global Risk team and BCG's practice areas, regions, and functions to strengthen risk awareness and adoption of ERM processes. Initiate knowledge sessions (e.g. for OneRisk) and coordinate key communications with internal and external speakers. Advance Reporting & Analytics - Enhance dashboards, KRIs, and reporting automation in partnership with the ERM Risk Intelligence Pillar and BCG's data and analytics teams Continuously Improve Processes - Identify and implement opportunities to improve reporting clarity and quality, process efficiency, enhance scalability, and impact of ERM function. What You're Good At Structuring complex information and creating crisp, executive-ready narratives Managing multi-stakeholder projects with strong organization, attention to detail and reliable execution Building trust and influencing outcomes through collaboration and clear communication across senior and global teams Translating strategy and risk appetite into practical governance and reporting Translating vision into action with a bias toward execution and outcomes Navigating ambiguity and adapting in a dynamic environment, working effectively amongst competing priorities Cultivating trust-based relationships with senior stakeholders, cross-functional partners, and team members Comfort with abstract concepts and ability to understand various non-financial risks and their impacts Managing deadlines, anticipating issues, and driving follow-through Communicating with clarity, diplomacy, and sound judgment What You'll Bring 4-7 years of experience in risk management, governance, strategy/operations, consulting, audit, or PMO ideally in a global matrix environment (professional services preferred) Experience supporting board/committee reporting and senior stakeholder engagement Familiarity with ERM frameworks (e.g., COSO ERM, ISO 31000), KRIs, and governance processes Strong PowerPoint and Excel skills; experience with data visualization (Power BI/Tableau) and collaboration tools (Miro, Trello, Slack) Excellent written and verbal communication skills with ability to craft decision-ready materials Comfort with KPI design, reporting, and process improvement Bachelor's degree required (in business, risk, economics, or related field); advanced degree or certifications (e.g., RIMS-CRMP, ARM, PMP) are a plus Ability to work across time zones; occasional travel may be required Strong analytical and problem-solving skills Fluent English and high professional integrity Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : London Riyadh Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As an economist in BCG's Center for Public Economics, you will join a specialized international team of economists, data scientists, and subject matter experts focusing on macroeconomic analysis and economic development topics globally. This role will be primarily client-facing, and you will be deployed as a technical specialist across a wide range of BCG's projects, for the purpose of helping public sector clients understand the economic implications of important topics such as fiscal policy, trade policy, infrastructure programs, AI and technology, climate and environment, and industrial strategy. As a Manager - BCG Vantage on our Client Focus path within BCG's Public Sector Practice Area, you will work in a growing global team, delivering value to clients via individual expertise and/or institutionalized BCG Vantage assets (economic models, products, tools, data, workshops, frameworks, surveys, domain-specific data and related expertise, etc.). You will contribute to proposals and cases through thought partnership in your area of expertise, deliver original analyses and insights helping drive strong impact with clients. While contributing to client cases, workshops and proposals, occasional travel to serve clients onsite during staffing assignments is expected to understand client requirements, and design / develop solutions. You will support commercialization efforts for the topic/sector working, in conjunction with business leaders, providing insights & advice for proposals and client workshops. Additionally, as a Manager - BCG Vantage, you will lead development of intellectual property & assets for the business and mentor and guide junior colleagues based on your topic/sector expertise. YOU'RE GOOD AT Delivering high-quality macroeconomic analysis through established technical approaches (input-output modeling, computable general equilibrium modeling, econometric techniques) Distilling insights from technical analyses to produce concise written outputs for a variety of audiences at pace Engaging senior stakeholders and client team members, delivering targeted communication based on stakeholder settings Managing projects with ability to prioritize work in a fast-paced environment, demonstrating business sense and adaptability Training, coaching, and mentoring junior team members Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment What You'll Bring 3+ years experience as a professional economist required, candidates with economic consulting experience and/or a proven history of delivering macroeconomic impact assessments strongly preferred In lieu of consulting experience, 4+ years minimum industry experience required (for example, government economist roles); 6+ years of industry experience strongly preferred Bachelor's Degree in Economics required (advanced degree in Economics or a highly related discipline such as Development Economics preferred) Demonstrable experience and expertise in macroeconomic modeling and econometric analysis Proficiency with at least one of R/Python/Stata/EViews Deep understanding and expertise in macroeconomics Strong problem-solving capabilities Excellent interpersonal and communication skills Fluency in English; other languages requested in certain locations Who You'll Work With As a Manager - BCG Vantage on our Client Focus path, you will work face to face with clients and with BCG Project Leaders, Associates and Consultants. In the period between cases, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Aug 13, 2026
Full time
Locations : London Riyadh Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As an economist in BCG's Center for Public Economics, you will join a specialized international team of economists, data scientists, and subject matter experts focusing on macroeconomic analysis and economic development topics globally. This role will be primarily client-facing, and you will be deployed as a technical specialist across a wide range of BCG's projects, for the purpose of helping public sector clients understand the economic implications of important topics such as fiscal policy, trade policy, infrastructure programs, AI and technology, climate and environment, and industrial strategy. As a Manager - BCG Vantage on our Client Focus path within BCG's Public Sector Practice Area, you will work in a growing global team, delivering value to clients via individual expertise and/or institutionalized BCG Vantage assets (economic models, products, tools, data, workshops, frameworks, surveys, domain-specific data and related expertise, etc.). You will contribute to proposals and cases through thought partnership in your area of expertise, deliver original analyses and insights helping drive strong impact with clients. While contributing to client cases, workshops and proposals, occasional travel to serve clients onsite during staffing assignments is expected to understand client requirements, and design / develop solutions. You will support commercialization efforts for the topic/sector working, in conjunction with business leaders, providing insights & advice for proposals and client workshops. Additionally, as a Manager - BCG Vantage, you will lead development of intellectual property & assets for the business and mentor and guide junior colleagues based on your topic/sector expertise. YOU'RE GOOD AT Delivering high-quality macroeconomic analysis through established technical approaches (input-output modeling, computable general equilibrium modeling, econometric techniques) Distilling insights from technical analyses to produce concise written outputs for a variety of audiences at pace Engaging senior stakeholders and client team members, delivering targeted communication based on stakeholder settings Managing projects with ability to prioritize work in a fast-paced environment, demonstrating business sense and adaptability Training, coaching, and mentoring junior team members Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment What You'll Bring 3+ years experience as a professional economist required, candidates with economic consulting experience and/or a proven history of delivering macroeconomic impact assessments strongly preferred In lieu of consulting experience, 4+ years minimum industry experience required (for example, government economist roles); 6+ years of industry experience strongly preferred Bachelor's Degree in Economics required (advanced degree in Economics or a highly related discipline such as Development Economics preferred) Demonstrable experience and expertise in macroeconomic modeling and econometric analysis Proficiency with at least one of R/Python/Stata/EViews Deep understanding and expertise in macroeconomics Strong problem-solving capabilities Excellent interpersonal and communication skills Fluency in English; other languages requested in certain locations Who You'll Work With As a Manager - BCG Vantage on our Client Focus path, you will work face to face with clients and with BCG Project Leaders, Associates and Consultants. In the period between cases, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fuelled by the goal of helping our clients thrive and enabling them to make the world a better place. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do We are looking for a Manager with experience in delivering technology transformation programmes, particularly within the UK public sector (NHS, Government, MOD, MOJ, Local or Central Government). You will bring hands-on expertise in systems implementation, functional and technical design, testing, and data migration, with a focus on Oracle Cloud HCM modules such as Core HR, Payroll, Talent Management, Recruiting as well as Oracle ME and other relevant foundational technologies and frameworks. The role will enable you to be part of a team driving meaningful change across the UK public sector. As part of our Public Sector Transformation team, you'll work at the intersection of strategy, technology, and impact - helping to deliver mission-critical programmes that shape the future of services like healthcare, central government, and beyond. You'll be solving complex challenges, from leading Oracle HCM transformations to managing complex data migrations, systems testing or managing full-scale implementations - you'll tackle the challenges that matter. Working alongside passionate experts and forward-thinking public sector leaders, you'll help design the digital foundations of tomorrow's healthcare, government, and public sector services. Besides giving direction on the functional, execution and management of the project you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients' problems. Together with our clients you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. At times you will also be expected to work on projects outside of the Oracle domain. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring We're looking for exceptional talent with experience of working in the consulting industry to join us. You will typically have: • 10 - 15 years' experience in IT Programme management, system delivery, testing, data migration and technology transformation programmes, particularly within the UK public sector (NHS, Government , MOD, MOJ, Local Gov, or Central Government) • Previous Consulting experience is a must (focused on technology, digital initiatives, large-scale transformations) • You will bring hands-on expertise in systems implementation, testing, and data migration, with a focus on Oracle HCM modules such as Core HR, Payroll, Talent Management and Recruiting • You will bring hands-on expertise in leading large-scale systems implementation from a functional and technical perspective, incl. requirements engineering, testing, and data migration, with a focus on Oracle HCM modules • Familiarity with technological foundation of Oracle Cloud / Fusion HCM as well as adjacent relevant technologies such as Oracle DWH and Oracle ME • Ability to manage full programme lifecycles - planning, governance, risk, and stakeholder engagement • Skilled at presenting to C-Level and senior public sector stakeholders. • Confident leading cross-functional teams and managing vendor relationships. • Comfortable navigating public sector frameworks, governance, and assurance. • Experience running workshops, defining solution architectures, and managing programme documentation. • Experience of mentoring and managing teams, contributing to practice development, and supporting business development. • Strong understanding of public sector delivery frameworks, especially in NHS or central government. • Excellent communication and client-facing skills. • Willingness to travel within the UK. • A University degree with above average academic performance in a Computer Science or IT related degree. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Sep 28, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fuelled by the goal of helping our clients thrive and enabling them to make the world a better place. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do We are looking for a Manager with experience in delivering technology transformation programmes, particularly within the UK public sector (NHS, Government, MOD, MOJ, Local or Central Government). You will bring hands-on expertise in systems implementation, functional and technical design, testing, and data migration, with a focus on Oracle Cloud HCM modules such as Core HR, Payroll, Talent Management, Recruiting as well as Oracle ME and other relevant foundational technologies and frameworks. The role will enable you to be part of a team driving meaningful change across the UK public sector. As part of our Public Sector Transformation team, you'll work at the intersection of strategy, technology, and impact - helping to deliver mission-critical programmes that shape the future of services like healthcare, central government, and beyond. You'll be solving complex challenges, from leading Oracle HCM transformations to managing complex data migrations, systems testing or managing full-scale implementations - you'll tackle the challenges that matter. Working alongside passionate experts and forward-thinking public sector leaders, you'll help design the digital foundations of tomorrow's healthcare, government, and public sector services. Besides giving direction on the functional, execution and management of the project you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients' problems. Together with our clients you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. At times you will also be expected to work on projects outside of the Oracle domain. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring We're looking for exceptional talent with experience of working in the consulting industry to join us. You will typically have: • 10 - 15 years' experience in IT Programme management, system delivery, testing, data migration and technology transformation programmes, particularly within the UK public sector (NHS, Government , MOD, MOJ, Local Gov, or Central Government) • Previous Consulting experience is a must (focused on technology, digital initiatives, large-scale transformations) • You will bring hands-on expertise in systems implementation, testing, and data migration, with a focus on Oracle HCM modules such as Core HR, Payroll, Talent Management and Recruiting • You will bring hands-on expertise in leading large-scale systems implementation from a functional and technical perspective, incl. requirements engineering, testing, and data migration, with a focus on Oracle HCM modules • Familiarity with technological foundation of Oracle Cloud / Fusion HCM as well as adjacent relevant technologies such as Oracle DWH and Oracle ME • Ability to manage full programme lifecycles - planning, governance, risk, and stakeholder engagement • Skilled at presenting to C-Level and senior public sector stakeholders. • Confident leading cross-functional teams and managing vendor relationships. • Comfortable navigating public sector frameworks, governance, and assurance. • Experience running workshops, defining solution architectures, and managing programme documentation. • Experience of mentoring and managing teams, contributing to practice development, and supporting business development. • Strong understanding of public sector delivery frameworks, especially in NHS or central government. • Excellent communication and client-facing skills. • Willingness to travel within the UK. • A University degree with above average academic performance in a Computer Science or IT related degree. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Manager, Sustainability within BCG's Global Internal Sustainability Team, you will lead some of the most critical cross-functional sustainability initiatives that sit outside existing pillar structures but are essential to advancing BCG's Net Zero and environmental sustainability ambitions. This is a high-autonomy, hands-on delivery role focused on converting early-stage ideas into tangible, scalable outcomes. You will be responsible for shaping, executing, and delivering priority programs in fast-moving and often ambiguous spaces. Your work will evolve based on emerging sustainability topics and business needs. Key areas of responsibility: Program design & delivery: Structure and lead multi-workstream sustainability projects with strategic and operational complexity. Cross-functional coordination: Work across pillar leads, regional teams, and senior leadership to ensure alignment, credibility, and momentum. Execution oversight: Drive progress through robust workplans, stakeholder engagement, and effective risk and issue management. Strategy translation: Identify evolving priorities and translate them into actionable programs, pilots, or internal system improvements. Emergent initiative leadership: Lead exploratory efforts in topics such as internal carbon pricing, ESG governance, SAF and removals strategy, or internal behavior change campaigns. You're good at You are a strategic operator who thrives in complexity, able to turn emerging ideas into structured programs and measurable results. You bring clarity to ambiguity, energy to cross-functional efforts, and discipline to delivery. Your strengths lie not only in driving progress but also in enabling others to contribute effectively to sustainability goals. Driving end-to-end program execution in complex and high-stakes settings. Building relationships across teams and influencing without formal authority. Synthesizing insights quickly and turning them into clear narratives and recommendations. Managing ambiguity, making tradeoffs, and prioritizing in fluid environments. Translating technical or strategic sustainability topics into operational programs. Creating systems and processes that improve how the team delivers on emergent priorities. What You'll Bring You are a strategic problem solver with a consulting mindset and a track record of making progress on complex, unstructured challenges. You bring the ability to break down ambiguous issues, develop clear workplans, and drive results through data, structure, and collaboration. You are comfortable moving between strategy and execution, and thrive in roles that require agility, influence, and strong business judgment. Specifically, you bring: 8+ years of experience in consulting, strategy, program delivery, or innovation in a dynamic, cross-functional setting Proven ability to lead initiatives with high autonomy and drive outcomes in environments with limited precedent or playbooks Exceptional structured thinking, analytical, and communication skills-able to synthesize information quickly and align stakeholders Experience working across functions and influencing senior stakeholders in a matrixed organization Familiarity with sustainability and climate topics is a plus but not a prerequisite; more important is the ability to ramp up quickly and apply core problem-solving skills Bachelor's degree required; Master's degree or equivalent in business, public policy, or related fields preferred Motivation to contribute to climate action and to shape the systems that enable it inside a global firm Who You'll Work With You will collaborate with a broad range of colleagues across the team, including pillar leads for Transformation, Carbon, and Reporting, as well as secondees, analysts, and shared resources. You'll also engage closely with senior leadership and external partners in areas such as sustainable aviation fuel (SAF), carbon removals, and carbon credit strategy. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Sep 24, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Manager, Sustainability within BCG's Global Internal Sustainability Team, you will lead some of the most critical cross-functional sustainability initiatives that sit outside existing pillar structures but are essential to advancing BCG's Net Zero and environmental sustainability ambitions. This is a high-autonomy, hands-on delivery role focused on converting early-stage ideas into tangible, scalable outcomes. You will be responsible for shaping, executing, and delivering priority programs in fast-moving and often ambiguous spaces. Your work will evolve based on emerging sustainability topics and business needs. Key areas of responsibility: Program design & delivery: Structure and lead multi-workstream sustainability projects with strategic and operational complexity. Cross-functional coordination: Work across pillar leads, regional teams, and senior leadership to ensure alignment, credibility, and momentum. Execution oversight: Drive progress through robust workplans, stakeholder engagement, and effective risk and issue management. Strategy translation: Identify evolving priorities and translate them into actionable programs, pilots, or internal system improvements. Emergent initiative leadership: Lead exploratory efforts in topics such as internal carbon pricing, ESG governance, SAF and removals strategy, or internal behavior change campaigns. You're good at You are a strategic operator who thrives in complexity, able to turn emerging ideas into structured programs and measurable results. You bring clarity to ambiguity, energy to cross-functional efforts, and discipline to delivery. Your strengths lie not only in driving progress but also in enabling others to contribute effectively to sustainability goals. Driving end-to-end program execution in complex and high-stakes settings. Building relationships across teams and influencing without formal authority. Synthesizing insights quickly and turning them into clear narratives and recommendations. Managing ambiguity, making tradeoffs, and prioritizing in fluid environments. Translating technical or strategic sustainability topics into operational programs. Creating systems and processes that improve how the team delivers on emergent priorities. What You'll Bring You are a strategic problem solver with a consulting mindset and a track record of making progress on complex, unstructured challenges. You bring the ability to break down ambiguous issues, develop clear workplans, and drive results through data, structure, and collaboration. You are comfortable moving between strategy and execution, and thrive in roles that require agility, influence, and strong business judgment. Specifically, you bring: 8+ years of experience in consulting, strategy, program delivery, or innovation in a dynamic, cross-functional setting Proven ability to lead initiatives with high autonomy and drive outcomes in environments with limited precedent or playbooks Exceptional structured thinking, analytical, and communication skills-able to synthesize information quickly and align stakeholders Experience working across functions and influencing senior stakeholders in a matrixed organization Familiarity with sustainability and climate topics is a plus but not a prerequisite; more important is the ability to ramp up quickly and apply core problem-solving skills Bachelor's degree required; Master's degree or equivalent in business, public policy, or related fields preferred Motivation to contribute to climate action and to shape the systems that enable it inside a global firm Who You'll Work With You will collaborate with a broad range of colleagues across the team, including pillar leads for Transformation, Carbon, and Reporting, as well as secondees, analysts, and shared resources. You'll also engage closely with senior leadership and external partners in areas such as sustainable aviation fuel (SAF), carbon removals, and carbon credit strategy. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will shape and execute innovative social media campaigns that help showcase BCG as an employer of choice, bringing our culture, people, and impactful work to life across various platforms (LinkedIn, Instagram, TikTok, etc.). Collaborating globally with marketing, communications, recruiters, consultants, and the people team, you'll tell authentic stories through engaging content that resonates with top diverse talent worldwide. You will manage both organic and paid strategies, stay ahead of social trends, and continually explore new ways for BCG to lead conversations in employer branding. Your creativity, innovation and strategic insight will drive how we position ourselves to attract and engage exceptional talent YOU'RE GOOD AT: Experience in social media, employer branding, and/or digital marketing Strong writing tailored for social media and storytelling skills Creating impactful paid social campaigns, including influencer activations A hands-on content creator with a visual eye-comfortable briefing creative teams or producing assets yourself A data-driven mindset with experience using insights to optimize strategy & performance A genuine interest in careers, talent, and what makes a workplace truly exceptional Staying current with emerging social media trends and technologies, including Generative AI What You'll Bring 3-5 years in social media, especially LinkedIn Proven skills in writing and storytelling to create compelling content. Comfortable creating visual content and/or collaborating with creative teams; familiarity with Figma, video editing packages or Adobe suite a plus. Good understanding of BCG's thought leadership agenda and employer branding strategies. Proven ability to work with senior executives and teams that operate globally. Proficiency in using analytic tools to measure business value Experience running paid ads on social platforms; LinkedIn and Meta business manager for Instagram and Facebook. Who You'll Work With You'll join our dynamic global Social Media team, closely collaborating with specialists in paid media, content, events, employee advocacy, and more. You will also partner with diverse BCG Recruitment and Employer Branding teams across regions, ensuring alignment and cultural relevance in our social strategies. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Sep 24, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will shape and execute innovative social media campaigns that help showcase BCG as an employer of choice, bringing our culture, people, and impactful work to life across various platforms (LinkedIn, Instagram, TikTok, etc.). Collaborating globally with marketing, communications, recruiters, consultants, and the people team, you'll tell authentic stories through engaging content that resonates with top diverse talent worldwide. You will manage both organic and paid strategies, stay ahead of social trends, and continually explore new ways for BCG to lead conversations in employer branding. Your creativity, innovation and strategic insight will drive how we position ourselves to attract and engage exceptional talent YOU'RE GOOD AT: Experience in social media, employer branding, and/or digital marketing Strong writing tailored for social media and storytelling skills Creating impactful paid social campaigns, including influencer activations A hands-on content creator with a visual eye-comfortable briefing creative teams or producing assets yourself A data-driven mindset with experience using insights to optimize strategy & performance A genuine interest in careers, talent, and what makes a workplace truly exceptional Staying current with emerging social media trends and technologies, including Generative AI What You'll Bring 3-5 years in social media, especially LinkedIn Proven skills in writing and storytelling to create compelling content. Comfortable creating visual content and/or collaborating with creative teams; familiarity with Figma, video editing packages or Adobe suite a plus. Good understanding of BCG's thought leadership agenda and employer branding strategies. Proven ability to work with senior executives and teams that operate globally. Proficiency in using analytic tools to measure business value Experience running paid ads on social platforms; LinkedIn and Meta business manager for Instagram and Facebook. Who You'll Work With You'll join our dynamic global Social Media team, closely collaborating with specialists in paid media, content, events, employee advocacy, and more. You will also partner with diverse BCG Recruitment and Employer Branding teams across regions, ensuring alignment and cultural relevance in our social strategies. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG has a real estate portfolio of more than 4M square feet across 100+ cities, with significant real estate activity as we grow and diversify as a business and evolve our workplace of the future. We have high expectations of our office experience, focused on forward thinking office design, a human-centered employee experience, and technology innovation. The Regional Portfolio Manager will be an integral part of the Portfolio Insights & Governance team to provide insightful analyses that inform the strategic direction of real estate actions, support evolution of BCG's real estate portfolio strategy, and drive a more sustainable global portfolio. Specifically, you will be a business partner to the EMESA Region Lead to proactively manage a regional portfolio and support project delivery program managers through the real estate life cycle, from strategy development to real estate approval and implementation. This position is built around teamwork, meeting customer needs, identifying trends and opportunities in the portfolio, and developing new ways of driving change in a culturally diversified portfolio. Key responsibilities include, among others: Partner closely with the Region Lead to shape portfolio initiatives and deliver compelling, executive-ready presentations to senior leadership across office, system, and regional levels Strengthen GRE seat-at-the table with senior leadership with rich, data-driven insights on portfolio trends, performance, and future trajectory Deepen cross-functional collaboration with Finance, by proactively fostering partnerships, enhancing transparency, and aligning key finance initiatives across the region Drive effective decision making and manage risk for the portfolio, ensuring consistency in quality and depth of analysis for each project Guide comprehensive due diligence of real estate strategies that balance business priorities within global parameters and regional nuances for flexibility and cost Manage business case development, from strategy planning to designing a compelling story Evolve portfolio management via digitization and other tools, uncovering opportunities to proactively optimize portfolio Partner with the Region Lead to strengthen team effectiveness through collaboration across the Regional Delivery team, ensuring the team remains coordinated to deliver on stakeholder requirements WHAT YOU'RE GOOD AT A successful candidate will be able to design a compelling story, structure and solve problems, communicate solutions, and navigate cultural nuances, as well as integrate seamlessly with a global BCG team. Specifically, you possess: A consultative approach to problem solving A drive for collaboration across multiple functions, disciplines and seniority levels Passion to make an impact through creative and insightful analyses A keen eye for detail, with a structured approach Excellence in tactical project management with strategic mindset An innate ability to build relationships within a team and with stakeholders What You'll Bring Bachelor's degree in business, finance, or related field; consulting experience a plus 5- 7 years of relevant work experience, preferably in a global environment Experience in mentorship of junior team members Experience in collaborating with finance teams, understanding the importance of their planning processes and how Finance and Real Estate partners to ensure the best outcome for the business Established record of stakeholder management experience, especially storyboarding to effectively communicate (real estate) strategies to senior leadership Exceptional attention to detail and strong organization skills Ability to synthesize data into actionable results; experience with advanced analytics a plus Strong computer skills, particularly Excel and PowerPoint Who You'll Work With The Regional Portfolio Manager will work primarily with the Region lead and Project Delivery team members on a day-to-day basis. Due to the functional nature of the work, the role will also interact with various GRE work streams, other global functions such as Technology and Finance, and senior stakeholders for GRE portfolio level initiatives as well as individual office projects. Our truly global team is highly collaborative, strategic, and solutions-oriented. While we are located in various regions (Frankfurt, London, Singapore, Delhi, Dubai, and the US), we still work very closely, learn from, and challenge each other daily. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Sep 24, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG has a real estate portfolio of more than 4M square feet across 100+ cities, with significant real estate activity as we grow and diversify as a business and evolve our workplace of the future. We have high expectations of our office experience, focused on forward thinking office design, a human-centered employee experience, and technology innovation. The Regional Portfolio Manager will be an integral part of the Portfolio Insights & Governance team to provide insightful analyses that inform the strategic direction of real estate actions, support evolution of BCG's real estate portfolio strategy, and drive a more sustainable global portfolio. Specifically, you will be a business partner to the EMESA Region Lead to proactively manage a regional portfolio and support project delivery program managers through the real estate life cycle, from strategy development to real estate approval and implementation. This position is built around teamwork, meeting customer needs, identifying trends and opportunities in the portfolio, and developing new ways of driving change in a culturally diversified portfolio. Key responsibilities include, among others: Partner closely with the Region Lead to shape portfolio initiatives and deliver compelling, executive-ready presentations to senior leadership across office, system, and regional levels Strengthen GRE seat-at-the table with senior leadership with rich, data-driven insights on portfolio trends, performance, and future trajectory Deepen cross-functional collaboration with Finance, by proactively fostering partnerships, enhancing transparency, and aligning key finance initiatives across the region Drive effective decision making and manage risk for the portfolio, ensuring consistency in quality and depth of analysis for each project Guide comprehensive due diligence of real estate strategies that balance business priorities within global parameters and regional nuances for flexibility and cost Manage business case development, from strategy planning to designing a compelling story Evolve portfolio management via digitization and other tools, uncovering opportunities to proactively optimize portfolio Partner with the Region Lead to strengthen team effectiveness through collaboration across the Regional Delivery team, ensuring the team remains coordinated to deliver on stakeholder requirements WHAT YOU'RE GOOD AT A successful candidate will be able to design a compelling story, structure and solve problems, communicate solutions, and navigate cultural nuances, as well as integrate seamlessly with a global BCG team. Specifically, you possess: A consultative approach to problem solving A drive for collaboration across multiple functions, disciplines and seniority levels Passion to make an impact through creative and insightful analyses A keen eye for detail, with a structured approach Excellence in tactical project management with strategic mindset An innate ability to build relationships within a team and with stakeholders What You'll Bring Bachelor's degree in business, finance, or related field; consulting experience a plus 5- 7 years of relevant work experience, preferably in a global environment Experience in mentorship of junior team members Experience in collaborating with finance teams, understanding the importance of their planning processes and how Finance and Real Estate partners to ensure the best outcome for the business Established record of stakeholder management experience, especially storyboarding to effectively communicate (real estate) strategies to senior leadership Exceptional attention to detail and strong organization skills Ability to synthesize data into actionable results; experience with advanced analytics a plus Strong computer skills, particularly Excel and PowerPoint Who You'll Work With The Regional Portfolio Manager will work primarily with the Region lead and Project Delivery team members on a day-to-day basis. Due to the functional nature of the work, the role will also interact with various GRE work streams, other global functions such as Technology and Finance, and senior stakeholders for GRE portfolio level initiatives as well as individual office projects. Our truly global team is highly collaborative, strategic, and solutions-oriented. While we are located in various regions (Frankfurt, London, Singapore, Delhi, Dubai, and the US), we still work very closely, learn from, and challenge each other daily. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations: London Boston Paris Chicago Madrid Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Director - Cusomter Experience, BCG Vantage on our Topic Activation path within BCG's Marketing, Sales, and Pricing (MSP) Practice Area, you will be a key contributor towards the strategic agenda for the Customer Experience sector. You will grow and deploy a team of 4+ Customer Experience Sector experts to provide value added support to the business and be responsible for team's performance across all KPIs (case billability, quality, content creation, etc.). You will also take ownership for the team's development and career progression. Additionally, you will directly contribute to cases, proposals, client workshops based upon your own extensive experience in the domain. You will support SATT & Conferences, presenting expertise in meetings & conferences. BCG's Customer Experience consulting team help clients to transform their business at scale, driving cost-effective growth and life-time value through omnichannel and digital strategies. As a Senior Manager - BCG Vantage you will partner with consulting leadership to bring to market new consulting offers and provide case teams with the latest insight and tools to drive client impact. You'll serve as thought partner and subject matter expert to case teams and consulting leaders, helping to structure and solve complex issues. This is a diverse role that will see you engaged on a variety of product marketing, sales enablement, and expert consulting assignments. You'll conduct research to support offer development and go-to- market; build / deploy client diagnostics to scope customer experience innovations and improvements; and partner with consulting teams to contribute to proposals and client workshops. Success in this role requires a blend of analytical and creative skills. You'll need to be able to conduct quant and qual analyses to map customer journeys and assess the business impact of meeting customer needs. You'll also need to be adept at understanding market priorities and crafting product messaging to communicate our customer experience value proposition and impact. It also requires an entrepreneurial flair. With the advent of AI, customer experiences and expectations are evolving fast. So are our clients. You'll need to keep ahead of the latest innovations and work to constantly evolve BCG's CX perspectives, insights, and client diagnostics so that we can answer our clients' toughest questions. YOU'RE GOOD AT Deep expertise in customer experiences across online and offline touchpoints Developing customer-centric strategies that drive growth, cost efficiency, and lifetime value Conducting quant / qual research to understand customer needs and pain points Mapping customer journeys, identifying "moments of truth," & designing target experiences Scoping & implementing AI, automation, and digital solutions to transform customer engagement Building data-driven business cases to prioritize CX investments and innovations Communicating with clients and stakeholders, in a credible and confident way Working collaboratively and effectively in a group dynamic often virtual Proficient in agile ways of working Being flexible and bringing a curious and creative mindset Navigating complexity and ambiguity What You'll Bring 7+ years of consulting experience required; candidates with consulting experience preferred In lieu of consulting experience, 8+ years minimum industry experience required; 12-14+ years of industry experience strongly preferred Bachelor's Degree required (advanced degree preferred) Fluency in English (must have) Experience in any of the following sectors: telecom, retail, banking, insurance, or travel (preferred) Strong business acumen and problem-solving capabilities Strong written and verbal communication skills Who You'll Work With As a Director - Customer Experience , BCG Vantage on our Topic Activation path , you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities t o the ser vice of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG's Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below. We expect total annualized compensation for Chicago & Boston based employees to be approximately the following: Base salary of $174,100 Annual discretionary performance bonus between 0-30% 5% Profit Sharing Retirement Fund (PSRF) contribution, increasing to 10% after two years of service. Contributions are vested immediately and there is no waiting period At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Sep 24, 2025
Full time
Locations: London Boston Paris Chicago Madrid Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Director - Cusomter Experience, BCG Vantage on our Topic Activation path within BCG's Marketing, Sales, and Pricing (MSP) Practice Area, you will be a key contributor towards the strategic agenda for the Customer Experience sector. You will grow and deploy a team of 4+ Customer Experience Sector experts to provide value added support to the business and be responsible for team's performance across all KPIs (case billability, quality, content creation, etc.). You will also take ownership for the team's development and career progression. Additionally, you will directly contribute to cases, proposals, client workshops based upon your own extensive experience in the domain. You will support SATT & Conferences, presenting expertise in meetings & conferences. BCG's Customer Experience consulting team help clients to transform their business at scale, driving cost-effective growth and life-time value through omnichannel and digital strategies. As a Senior Manager - BCG Vantage you will partner with consulting leadership to bring to market new consulting offers and provide case teams with the latest insight and tools to drive client impact. You'll serve as thought partner and subject matter expert to case teams and consulting leaders, helping to structure and solve complex issues. This is a diverse role that will see you engaged on a variety of product marketing, sales enablement, and expert consulting assignments. You'll conduct research to support offer development and go-to- market; build / deploy client diagnostics to scope customer experience innovations and improvements; and partner with consulting teams to contribute to proposals and client workshops. Success in this role requires a blend of analytical and creative skills. You'll need to be able to conduct quant and qual analyses to map customer journeys and assess the business impact of meeting customer needs. You'll also need to be adept at understanding market priorities and crafting product messaging to communicate our customer experience value proposition and impact. It also requires an entrepreneurial flair. With the advent of AI, customer experiences and expectations are evolving fast. So are our clients. You'll need to keep ahead of the latest innovations and work to constantly evolve BCG's CX perspectives, insights, and client diagnostics so that we can answer our clients' toughest questions. YOU'RE GOOD AT Deep expertise in customer experiences across online and offline touchpoints Developing customer-centric strategies that drive growth, cost efficiency, and lifetime value Conducting quant / qual research to understand customer needs and pain points Mapping customer journeys, identifying "moments of truth," & designing target experiences Scoping & implementing AI, automation, and digital solutions to transform customer engagement Building data-driven business cases to prioritize CX investments and innovations Communicating with clients and stakeholders, in a credible and confident way Working collaboratively and effectively in a group dynamic often virtual Proficient in agile ways of working Being flexible and bringing a curious and creative mindset Navigating complexity and ambiguity What You'll Bring 7+ years of consulting experience required; candidates with consulting experience preferred In lieu of consulting experience, 8+ years minimum industry experience required; 12-14+ years of industry experience strongly preferred Bachelor's Degree required (advanced degree preferred) Fluency in English (must have) Experience in any of the following sectors: telecom, retail, banking, insurance, or travel (preferred) Strong business acumen and problem-solving capabilities Strong written and verbal communication skills Who You'll Work With As a Director - Customer Experience , BCG Vantage on our Topic Activation path , you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities t o the ser vice of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG's Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below. We expect total annualized compensation for Chicago & Boston based employees to be approximately the following: Base salary of $174,100 Annual discretionary performance bonus between 0-30% 5% Profit Sharing Retirement Fund (PSRF) contribution, increasing to 10% after two years of service. Contributions are vested immediately and there is no waiting period At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Manager within BCG's Public Sector Practice Area for Defence & Security, you will work in a growing global team, providing industry and functional expertise and insights whilst working together with case and proposal teams to provide knowledge assets, analysis and expert advisory. You'll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues.Additionally, you will support your sector in developing existing & new intellectual property and knowledge assets. You will work on commercialization efforts for the topic/sector, in conjunction with business leaders, supporting marketing efforts, conferences and publications. As a Manager you will assist with training and guiding junior colleagues and share best practices within the team. Your work within our Defence & Security topic will primarily focus on supporting our engagement with UK and EU defence ministry clients, providing expertise and insights on defence and security-related topics including Acquisition/Capability Management, Digital Technologies and Innovation, and Organisational Design and Skills. YOU'RE GOOD AT Solving client problems through formulating relevant research and/or analytical approaches in defence & security related topics Codifying knowledge and maintaining assets and tools for defence & security based on different client contexts Communicating with senior stakeholders, in a credible and confident way Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working Flexibility and bringing a curious and creative mindset, open to new things and able to propose innovative ideas Ability to navigate complexity and ambiguity What You'll Bring 3+ years of experience in relevant sector required; candidates with consulting experience preferred In lieu of consulting experience, 4+ years minimum industry or government experience required; 6-10+ years of industry or government experience strongly preferred Strong knowledge of European (UK preferred) defence enterprise required; prior military or civilian service in the UK Ministry of Defence strongly preferred Bachelor's Degree required (advanced degree preferred) Fluency in English Outstanding interpersonal and communication skills to interact with internal and external stakeholders while working in a global collaborative team environment Self-starting and entrepreneurial spirit Must be eligible for UK Security Check (SC) Clearance Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Sep 24, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Manager within BCG's Public Sector Practice Area for Defence & Security, you will work in a growing global team, providing industry and functional expertise and insights whilst working together with case and proposal teams to provide knowledge assets, analysis and expert advisory. You'll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues.Additionally, you will support your sector in developing existing & new intellectual property and knowledge assets. You will work on commercialization efforts for the topic/sector, in conjunction with business leaders, supporting marketing efforts, conferences and publications. As a Manager you will assist with training and guiding junior colleagues and share best practices within the team. Your work within our Defence & Security topic will primarily focus on supporting our engagement with UK and EU defence ministry clients, providing expertise and insights on defence and security-related topics including Acquisition/Capability Management, Digital Technologies and Innovation, and Organisational Design and Skills. YOU'RE GOOD AT Solving client problems through formulating relevant research and/or analytical approaches in defence & security related topics Codifying knowledge and maintaining assets and tools for defence & security based on different client contexts Communicating with senior stakeholders, in a credible and confident way Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working Flexibility and bringing a curious and creative mindset, open to new things and able to propose innovative ideas Ability to navigate complexity and ambiguity What You'll Bring 3+ years of experience in relevant sector required; candidates with consulting experience preferred In lieu of consulting experience, 4+ years minimum industry or government experience required; 6-10+ years of industry or government experience strongly preferred Strong knowledge of European (UK preferred) defence enterprise required; prior military or civilian service in the UK Ministry of Defence strongly preferred Bachelor's Degree required (advanced degree preferred) Fluency in English Outstanding interpersonal and communication skills to interact with internal and external stakeholders while working in a global collaborative team environment Self-starting and entrepreneurial spirit Must be eligible for UK Security Check (SC) Clearance Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
