Job Title: Account Handler Location: Unity Insurance, Lancing, West Sussex, BN15 8UW Salary: £26,199 per year, Band C, Level 3 Hours: Full-time, 35 hours per week Contract: Permanent About the Role: We re Unity Insurance, part of the Scouts, and we re passionate about helping charities, youth groups, and organisations like the Scouts and Guides protect what matters most. We re a small, friendly team with a big heart and we re looking for a positive, customer-focused Account Handler to join us. If you have experience in insurance and enjoy helping people, we would love to hear from you! What you ll do as an Account Handler: Be the first point of contact for our clients Provide quotes, advice, and ongoing support Manage renewals, policy updates, and claims Recommend additional products to help clients stay protected Ensure all administration is accurate and completed on time Deliver excellent customer service and help us grow our client base What we re looking for as an Account Handler: Experience in insurance and customer service Understanding of youth organisations or small charities (desirable) Good knowledge of insurance principles and FCA guidelines Confident using computers and insurance systems Working towards or holding insurance qualifications (desirable) A genuine passion for helping others Why join us? At Unity, your work makes a real difference. You ll be supporting the amazing organisations that help young people gain skills for life and you ll do it alongside a welcoming, supportive team. We also offer great training, opportunities to develop your skills, and the chance to get involved in volunteering and projects that matter Benefits We re proud to be an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations nationwide. 28 days holiday, rising to 32 days after 2 years service, plus extra days at Christmas Flexible working hours and hybrid options Work in a way that suits you, your role, and your department Double-matched pension up to 10% of gross salary Family-friendly employer with generous family leave Learning and development opportunities via our internal learning hub For a full list of our benefits click . Closing date for applications : 23:59pm Thursday 18th December 2025. Interviews will be on an ongoing basis until the position is filled. We reserve the right to close this role early. If you're interested, we encourage you to apply as soon as possible. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Dec 06, 2025
Full time
Job Title: Account Handler Location: Unity Insurance, Lancing, West Sussex, BN15 8UW Salary: £26,199 per year, Band C, Level 3 Hours: Full-time, 35 hours per week Contract: Permanent About the Role: We re Unity Insurance, part of the Scouts, and we re passionate about helping charities, youth groups, and organisations like the Scouts and Guides protect what matters most. We re a small, friendly team with a big heart and we re looking for a positive, customer-focused Account Handler to join us. If you have experience in insurance and enjoy helping people, we would love to hear from you! What you ll do as an Account Handler: Be the first point of contact for our clients Provide quotes, advice, and ongoing support Manage renewals, policy updates, and claims Recommend additional products to help clients stay protected Ensure all administration is accurate and completed on time Deliver excellent customer service and help us grow our client base What we re looking for as an Account Handler: Experience in insurance and customer service Understanding of youth organisations or small charities (desirable) Good knowledge of insurance principles and FCA guidelines Confident using computers and insurance systems Working towards or holding insurance qualifications (desirable) A genuine passion for helping others Why join us? At Unity, your work makes a real difference. You ll be supporting the amazing organisations that help young people gain skills for life and you ll do it alongside a welcoming, supportive team. We also offer great training, opportunities to develop your skills, and the chance to get involved in volunteering and projects that matter Benefits We re proud to be an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations nationwide. 28 days holiday, rising to 32 days after 2 years service, plus extra days at Christmas Flexible working hours and hybrid options Work in a way that suits you, your role, and your department Double-matched pension up to 10% of gross salary Family-friendly employer with generous family leave Learning and development opportunities via our internal learning hub For a full list of our benefits click . Closing date for applications : 23:59pm Thursday 18th December 2025. Interviews will be on an ongoing basis until the position is filled. We reserve the right to close this role early. If you're interested, we encourage you to apply as soon as possible. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
New Business Account Handler Location: Lancing, West Sussex, BN15 8UW (Hybrid minimum 3 days in the office) Contract Type: Permanent Hours: 35 hours per week Salary: £26,199 per annum, Band C, Level 3 About the Role We re looking for an enthusiastic and confident New Business Account Handler to join our team. You ll play a key role in driving growth by developing new insurance business for small and medium-sized charities. This is a client-facing role where you ll help organisations understand their insurance needs and guide them toward the right cover, all while delivering a high-quality, personalised service. What You ll Be Doing Speaking with prospective charity clients to understand their requirements Providing tailored advice and preparing accurate quotes Converting enquiries into new business and achieving set targets Cross-selling and up-selling to support wider business growth Managing the full process from initial enquiry to policy documentation Key Responsibilities Handle new business enquiries from start to finish Follow up on leads generated through campaigns and marketing activity Match client needs to suitable insurance products Ensure all client and policy documentation is accurate and compliant Build strong, trust-based client relationships through excellent service What We re Looking For Some experience in commercial insurance A positive, client-focused attitude Strong communication and problem-solving skills Confidence working towards goals and targets Insurance qualifications (Cert CII or working towards it) are an advantage What we offer as our New Business Account Handler: A supportive, inclusive, and collaborative team environment Ongoing learning and professional development opportunities 28 days annual leave, rising to 32 days after 2 years, plus additional time off over Christmas Flexible working options to suit you, your role, and your team A double-matched pension scheme, up to 10% employer contribution A family-friendly approach, with generous family leave policies For a full list of our benefits, click . Closing date for applications : 11:59 pm Sunday 14th December 2025 Interviews will be conducted on a rolling basis until the position has been filled. Please note that we reserve the right to close this vacancy early should we receive enough suitable applications. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Dec 02, 2025
Full time
New Business Account Handler Location: Lancing, West Sussex, BN15 8UW (Hybrid minimum 3 days in the office) Contract Type: Permanent Hours: 35 hours per week Salary: £26,199 per annum, Band C, Level 3 About the Role We re looking for an enthusiastic and confident New Business Account Handler to join our team. You ll play a key role in driving growth by developing new insurance business for small and medium-sized charities. This is a client-facing role where you ll help organisations understand their insurance needs and guide them toward the right cover, all while delivering a high-quality, personalised service. What You ll Be Doing Speaking with prospective charity clients to understand their requirements Providing tailored advice and preparing accurate quotes Converting enquiries into new business and achieving set targets Cross-selling and up-selling to support wider business growth Managing the full process from initial enquiry to policy documentation Key Responsibilities Handle new business enquiries from start to finish Follow up on leads generated through campaigns and marketing activity Match client needs to suitable insurance products Ensure all client and policy documentation is accurate and compliant Build strong, trust-based client relationships through excellent service What We re Looking For Some experience in commercial insurance A positive, client-focused attitude Strong communication and problem-solving skills Confidence working towards goals and targets Insurance qualifications (Cert CII or working towards it) are an advantage What we offer as our New Business Account Handler: A supportive, inclusive, and collaborative team environment Ongoing learning and professional development opportunities 28 days annual leave, rising to 32 days after 2 years, plus additional time off over Christmas Flexible working options to suit you, your role, and your team A double-matched pension scheme, up to 10% employer contribution A family-friendly approach, with generous family leave policies For a full list of our benefits, click . Closing date for applications : 11:59 pm Sunday 14th December 2025 Interviews will be conducted on a rolling basis until the position has been filled. Please note that we reserve the right to close this vacancy early should we receive enough suitable applications. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Job Title: Facilities Technician (Electrical Bias) Location: Gilwell Park, Chingford, E4 7QW Salary: £34,465 per annum (Band D, Level 3, incl. London weighting & market supplement) Contract Type: Permanent, on-site role Working Hours: 35 hours per week About the role & Person Are you looking for a role where your skills really make a difference? At The Scouts HQ, you ll be part of a dedicated Facilities team keeping our buildings and estates safe, functional, and ready for the thousands of young people who enjoy life-changing adventures at our sites every year. We re seeking a proactive Facilities Technician with an electrical bias, someone who s hands-on, solutions-focused, and ready to take on a wide variety of challenges. From electrical installations and compliance checks to general maintenance and improvement works, no two days will be the same. This is an exciting opportunity to use your expertise in a supportive, team-based environment where your work directly impacts people s lives. What you ll be doing as our Facilities Technician : Carry out electrical installs, maintenance, testing, and fault diagnosis Support general building maintenance (basic plumbing, carpentry, painting, etc.) Manage and prioritise jobs using our CAFM system Ensure all works are delivered safely and in line with compliance standards Work with contractors and support upgrades and improvement projects What you ll bring as our Facilities Technician: Strong experience with electrical systems (single/three phase, SWA, BS 7671) Knowledge of H&S, compliance, and building maintenance standards A proactive, team-focused approach and can-do attitude Ability to use digital systems and interpret technical documentation Physically fit and confident working outdoors and at height 18th Edition certification and full driving licence required Why join us? This isn t just another facilities role, it s a chance to grow your career while making a real impact. You ll be supported by a skilled, friendly team and enjoy access to excellent training and development opportunities. Benefits include: 28 days holiday (rising to 32 days after 2 years), plus extra days at Christmas Flexible working hours Double-matched pension up to 10% of gross salary Generous family leave and support as a family-friendly employer Access to our Learning & Development hub for ongoing training Recognition as Charity of the Year (Charity Times Awards 2022) For a full list of our benefits, click . Closing date for applications: 11:59 pm Sunday, 28th September 2025 Interviews will be held in person at Gilwell Park, Chingford, on Monday, 13th October 2025. The Scouts is an equal opportunities employer, and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices. Strictly no agencies.
Sep 24, 2025
Full time
Job Title: Facilities Technician (Electrical Bias) Location: Gilwell Park, Chingford, E4 7QW Salary: £34,465 per annum (Band D, Level 3, incl. London weighting & market supplement) Contract Type: Permanent, on-site role Working Hours: 35 hours per week About the role & Person Are you looking for a role where your skills really make a difference? At The Scouts HQ, you ll be part of a dedicated Facilities team keeping our buildings and estates safe, functional, and ready for the thousands of young people who enjoy life-changing adventures at our sites every year. We re seeking a proactive Facilities Technician with an electrical bias, someone who s hands-on, solutions-focused, and ready to take on a wide variety of challenges. From electrical installations and compliance checks to general maintenance and improvement works, no two days will be the same. This is an exciting opportunity to use your expertise in a supportive, team-based environment where your work directly impacts people s lives. What you ll be doing as our Facilities Technician : Carry out electrical installs, maintenance, testing, and fault diagnosis Support general building maintenance (basic plumbing, carpentry, painting, etc.) Manage and prioritise jobs using our CAFM system Ensure all works are delivered safely and in line with compliance standards Work with contractors and support upgrades and improvement projects What you ll bring as our Facilities Technician: Strong experience with electrical systems (single/three phase, SWA, BS 7671) Knowledge of H&S, compliance, and building maintenance standards A proactive, team-focused approach and can-do attitude Ability to use digital systems and interpret technical documentation Physically fit and confident working outdoors and at height 18th Edition certification and full driving licence required Why join us? This isn t just another facilities role, it s a chance to grow your career while making a real impact. You ll be supported by a skilled, friendly team and enjoy access to excellent training and development opportunities. Benefits include: 28 days holiday (rising to 32 days after 2 years), plus extra days at Christmas Flexible working hours Double-matched pension up to 10% of gross salary Generous family leave and support as a family-friendly employer Access to our Learning & Development hub for ongoing training Recognition as Charity of the Year (Charity Times Awards 2022) For a full list of our benefits, click . Closing date for applications: 11:59 pm Sunday, 28th September 2025 Interviews will be held in person at Gilwell Park, Chingford, on Monday, 13th October 2025. The Scouts is an equal opportunities employer, and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices. Strictly no agencies.
