Phoenix Futures

2 job(s) at Phoenix Futures

Phoenix Futures
Oct 08, 2025
Full time
Are you passionate about supporting families with the guidance and support their need to live within the community and thrive as a family? We are recruiting for a Therapeutic Worker to join our specialist Family Residential Service in Sheffield. The service provides drug and alcohol recovery support for parents and their children in a residential setting. The Role Your role in our therapeutic community will be key. You ll manage a caseload, assess the people who use our service and manage their care plans. It will mean developing and applying a range of therapeutic approaches to meet their individual needs, whether that s employment, education, health, or their ability to interact socially. You ll be the one who sees that everything is coordinated from the moment they re referred to us to the time that they leave. As a Therapeutic Worker, you will support individuals accessing the residential rehabilitation programme to achieve outcomes that help create long-term recovery. Using the Therapeutic Community community as method model you will empower individuals, families and communities to be confident about recovery. You will support the day to day running of the therapeutic community, ensuring service user needs are met and the best possible care is provided in an environment that promotes a culture of recovery in line with a recovery orientated system of care and the Quality Principles. Managing a service user case load, providing end-to-end care co-ordination from admission to discharge planning ensuring care plans meet the needs of both service users and stakeholders. Whilst also being confident to deliver therapeutic groups, activities, and specialised interventions in accordance with the TC manual and the needs of the service. Previous experience is desirable, however not essential. Support Workers come from many different backgrounds and experiences, and you may have the skills required. We are seeking dedicated individuals, based on your values, willingness to learn new skills and the compassion to deliver the best service possible to our residents. This is a full-time role, working an average of 37.5 hours per week. You will be expected to work a 6-week rolling rota which includes evening and weekend working. The service is based close to Eccelsall Road/Sheffield Hallam Collegiate Campus area of Sheffield, it is easily accessible. Situated in a large Victorian Building, fully refurbished in 2022, there is free on-site parking as well and is also easily access by multiple bus routes. Click here and you can do a full virtual tour of the building and service here About You You will need: An understanding of the complex issues presented by individuals within drug and alcohol recovery. Experience of working with families, and individuals in the substance use sector or related field. The ability to be innovative and be flexible in order to meet the needs of the service. Be able to work effectively with multi-agencies, whilst maintaining the excellent reputation of the service. Knowledge of adult and child protection and safeguarding essential as you will be working with vulnerable families in a residential setting. If you feel you are the right person with the necessary experience and passion, please apply. Your Rewards 25 days annual leave plus Bank Holidays (increasing each year to a maximum of 30 days) (pro rata). Benefits including season ticket loan, pension scheme and life assurance. Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities. Continuous training and career development via PXL our dedicated learning management system. Opportunity to complete the Care Certificate, a robust induction to roles in health and social care developed by Skills for Care and Health Education England. Access to a 24/7 Employee Assistance programme including telephone and online access. About Us Phoenix Futures Group is a charity with over 50 years experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future. We work with local authorities, other charities, and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing. We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families, and communities to recover from drug and alcohol dependency. This opportunity is at our unique, specialist family service, one of very few in the UK A place where parents addicted to drugs or alcohol come with their children to change their lives and determine their futures. Other organisations may call this role or similar; Therapeutic Community Worker, Substance Misuse Practitioner, Substance Misuse Worker or Recovery Worker. We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity. We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. If shortlisted, you will be contacted for a short face to face interview. All details will be provided in advance so that you can feel adequately prepared and we can support you with reasonable adjustments as required.
Phoenix Futures
Oct 08, 2025
Full time
We are recruiting for an Admissions and Assessment Coordinator to join our Specialist Family Residential Service in Sheffield. The service provides drug and alcohol recovery support for parents and their children in a residential setting. The hours are full time, Monday to Friday 9-5, based at the Sheffield Family Residential Service, and you will be expected to take part in a on call rota to support the staff and service delivery. Flexible working can be considered. The service is based close to Eccelsall Road/Sheffield Hallam Collegiate Campus area of Sheffield, it is easily accessible. Situated in a large Victorian Building, fully refurbished in 2022, there is free on-site parking as well and is also easily access by multiple bus routes. Click here and you can do a full virtual tour of the building and service here The Role We need someone who can work in a team within a residential family setting and be empowering and passionate in supporting families to make positive changes in their drug and alcohol lifestyle choices. Your role would include the following: To manage all enquiries and referrals made to the service, undertake comprehensive needs assessments and risk assessment for individuals. Liaise with Residential Manager to make placement decisions about the suitability of individuals with multiple needs. Welcome new residents into the service and ensure all needs of the individuals are met upon arrival. Be responsible for data management of referrals , assessments, ensuring all admissions are managed safely and report data in line with processes in place. Liaise with referrers and stakeholders to ensure promotion of new relationships and existing relationships are maintained Whilst the service is 24/7, this role is Monday to Friday with flexible working opportunities. About You Experience of working with people and families with multiple and varying needs including addiction and have a working knowledge of residential rehabilitation and strengthening recovery capital. Experienced in working with multiple stakeholders and nurturing relationships, you will be able to confidently provide guidance and support to individuals, families, and stake holders in relation to accessing and developing residential rehabilitation pathways into the service. Experience of completing robust assessments and risk management plans . You will be positive, innovative, and motivational in working as part of a multi-disciplinary team also on your own initiative. We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity. So, if you re seeking your next challenge as an Admissions and Assessment Coordinator, please get in touch or apply today. Your Rewards Starting salary of £24,750, with opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £29,250 25 days annual leave plus Bank Holidays (increasing each year to a maximum of 30 days ) Benefits including season ticket loan, pension scheme and life assurance Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities Continuous training and career development via PXL our dedicated learning management system Access to a 24/7 Employee Assistance programme including telephone and online access A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better. We ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team. A rewarding role with the opportunity to help us support families on their journey to recovery and change their lives for the better. About Phoenix Futures Phoenix Futures Group is a charity with over 50 years experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future. We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing. We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency. Interview Process We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. If shortlisted, you will be contacted for a short face to face interview. All details will be provided in advance so that you can feel adequately prepared and we can support you with reasonable adjustments as required. Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.