Job Title: Energy & Retrofit Advisor x6 Salary: £25,229 £27,884 per annum Hours: 37 hours per week Contract: Initially 18 months fixed term from December 2025 Location(s): Gateshead, Sunderland, North Tyneside, Newcastle, South Tyneside, Durham (6 posts). About us Groundwork works across the UK helping communities find practical solutions to the challenges they face. We provide training and create jobs, reduce energy use and waste, re-connect people with nature and transform whole neighbourhoods. Step by step we ll go on changing places and changing lives until everywhere is vibrant and green, every community is strong enough to shape its own destiny and everyone can reach their potential. About the role Groundwork s Greener Living team is growing, and we re looking for passionate and community-minded Energy & Retrofit Advisors to join us as part of the North East Warm Homes Programme. In this exciting role, you ll help households across the North East improve energy efficiency, reduce fuel poverty, and access retrofit opportunities. You ll work closely with Local Authorities, community organisations, and Groundwork s Green Doctors to deliver advice, engagement activities, and practical support to residents particularly within the private rented sector. This is an excellent opportunity to make a real difference in tackling climate change and supporting vulnerable households, while developing your career in sustainability and retrofit advice. Although this is a fixed-term post, there s potential for extension and professional growth within our expanding Greener Living team. About You We re looking for someone who is: Passionate about sustainability, community engagement, and helping people save energy. An excellent communicator who can adapt their approach to suit different audiences. Organised and self-motivated, with the ability to work independently and as part of a team. Experienced (or interested in developing expertise) in domestic retrofit and energy efficiency advice. Willing to work flexibly, including some evenings and weekends when needed. Experience in community engagement, energy advice, or retrofit is desirable, but full training and support will be provided. It s a unique and challenging role that gives you the chance to make a difference to people s lives every day. Closing date: Midnight on Monday 24th November 2025 Please note , should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service. Make yourself at home We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role. At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults This role is not eligible for UK Visa Sponsorship the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. No agencies please.
Nov 01, 2025
Full time
Job Title: Energy & Retrofit Advisor x6 Salary: £25,229 £27,884 per annum Hours: 37 hours per week Contract: Initially 18 months fixed term from December 2025 Location(s): Gateshead, Sunderland, North Tyneside, Newcastle, South Tyneside, Durham (6 posts). About us Groundwork works across the UK helping communities find practical solutions to the challenges they face. We provide training and create jobs, reduce energy use and waste, re-connect people with nature and transform whole neighbourhoods. Step by step we ll go on changing places and changing lives until everywhere is vibrant and green, every community is strong enough to shape its own destiny and everyone can reach their potential. About the role Groundwork s Greener Living team is growing, and we re looking for passionate and community-minded Energy & Retrofit Advisors to join us as part of the North East Warm Homes Programme. In this exciting role, you ll help households across the North East improve energy efficiency, reduce fuel poverty, and access retrofit opportunities. You ll work closely with Local Authorities, community organisations, and Groundwork s Green Doctors to deliver advice, engagement activities, and practical support to residents particularly within the private rented sector. This is an excellent opportunity to make a real difference in tackling climate change and supporting vulnerable households, while developing your career in sustainability and retrofit advice. Although this is a fixed-term post, there s potential for extension and professional growth within our expanding Greener Living team. About You We re looking for someone who is: Passionate about sustainability, community engagement, and helping people save energy. An excellent communicator who can adapt their approach to suit different audiences. Organised and self-motivated, with the ability to work independently and as part of a team. Experienced (or interested in developing expertise) in domestic retrofit and energy efficiency advice. Willing to work flexibly, including some evenings and weekends when needed. Experience in community engagement, energy advice, or retrofit is desirable, but full training and support will be provided. It s a unique and challenging role that gives you the chance to make a difference to people s lives every day. Closing date: Midnight on Monday 24th November 2025 Please note , should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service. Make yourself at home We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role. At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults This role is not eligible for UK Visa Sponsorship the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. No agencies please.
Job Title: Healthier & Wealthier Adviser Salary: £26,050 per annum Hours: Full Time (37 hours per week) Location: Head Office, Newton Aycliffe, DL5 working across County Durham About us Groundwork works across the UK helping communities find practical solutions to the challenges they face. Groundwork aims to be the UK s leading regeneration charity, working through partnership to create communities in which people are proud to live and work. Groundwork s mission is to support people to improve their prospects and reach their full potential. About the role We are seeking a compassionate, proactive, and client-focused Healthier & Wealthier Adviser to join our team. In this role, you will deliver high-quality advice and guidance to residents across County Durham, helping them navigate welfare benefits, debt, housing, energy, budgeting, employment, family support, and more. You will primarily provide telephone-based advice, with additional support via face-to-face meetings, email, online chat, and video appointments. You will work with clients referred from Primary Care Trusts (PCTs) and other health organisations, gathering information about their circumstances, offering tailored guidance, and acting on their behalf when required. Your role will include: Providing high-quality advice and guidance via phone, email, online chat, video, and face-to-face appointments. Gathering detailed client information to offer personalised support and make referrals to specialist agencies when needed. Maintaining accurate case records and ensuring all work meets quality standards. Responding to enquiries promptly and supporting the general advice line during busy periods. You ll be part of a supportive, collaborative team that values learning, innovation, and continuous improvement. About You We re looking for someone who is: Empathetic and approachable, with excellent listening and communication skills. Experienced in providing information, advice, and guidance (experience in welfare rights, housing, or debt advice is desirable). Organised and proactive, able to manage a varied workload and meet deadlines. Committed to equality, diversity, and inclusion in service delivery. Adaptable, with a willingness to travel and work flexibly to meet client needs. Join us to make a real difference in the lives of people across County Durham, helping them to be healthier, wealthier, and more empowered. Closing date: Midnight on Thursday 6th November 2025 Please note , should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Make yourself at home We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults. This role is not eligible for UK Visa Sponsorship the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. No agencies please.
Nov 01, 2025
Full time
Job Title: Healthier & Wealthier Adviser Salary: £26,050 per annum Hours: Full Time (37 hours per week) Location: Head Office, Newton Aycliffe, DL5 working across County Durham About us Groundwork works across the UK helping communities find practical solutions to the challenges they face. Groundwork aims to be the UK s leading regeneration charity, working through partnership to create communities in which people are proud to live and work. Groundwork s mission is to support people to improve their prospects and reach their full potential. About the role We are seeking a compassionate, proactive, and client-focused Healthier & Wealthier Adviser to join our team. In this role, you will deliver high-quality advice and guidance to residents across County Durham, helping them navigate welfare benefits, debt, housing, energy, budgeting, employment, family support, and more. You will primarily provide telephone-based advice, with additional support via face-to-face meetings, email, online chat, and video appointments. You will work with clients referred from Primary Care Trusts (PCTs) and other health organisations, gathering information about their circumstances, offering tailored guidance, and acting on their behalf when required. Your role will include: Providing high-quality advice and guidance via phone, email, online chat, video, and face-to-face appointments. Gathering detailed client information to offer personalised support and make referrals to specialist agencies when needed. Maintaining accurate case records and ensuring all work meets quality standards. Responding to enquiries promptly and supporting the general advice line during busy periods. You ll be part of a supportive, collaborative team that values learning, innovation, and continuous improvement. About You We re looking for someone who is: Empathetic and approachable, with excellent listening and communication skills. Experienced in providing information, advice, and guidance (experience in welfare rights, housing, or debt advice is desirable). Organised and proactive, able to manage a varied workload and meet deadlines. Committed to equality, diversity, and inclusion in service delivery. Adaptable, with a willingness to travel and work flexibly to meet client needs. Join us to make a real difference in the lives of people across County Durham, helping them to be healthier, wealthier, and more empowered. Closing date: Midnight on Thursday 6th November 2025 Please note , should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Make yourself at home We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults. This role is not eligible for UK Visa Sponsorship the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. No agencies please.
Job Title : Information, Advice & Guidance Adviser Salary : £26,485 per annum Hours : Full Time (37 hours per week) or Part Time hours available Location : Head Office Newton Aycliffe, working across County Durham About us Groundwork works across the UK helping communities find practical solutions to the challenges they face. We provide training and create jobs, reduce energy use and waste, re-connect people with nature and transform whole neighbourhoods. Step by step we ll go on changing places and changing lives until everywhere is vibrant and green, every community is strong enough to shape its own destiny and everyone can reach their potential. About the role As an Information, Advice & Guidance Adviser, you will deliver high-quality, client-focused information, advice, and guidance across a range of areas, including welfare benefits, debt, housing, consumer rights, energy, budgeting, and related support. You will work through a multi-channel approach including face-to-face meetings, telephone, email, online chat, and video appointments ensuring clients receive the right help, in the right way, at the right time. Your role will include: Listening carefully to understand client needs and priorities. Providing clear, tailored advice and practical support. Acting on behalf of clients where necessary, including referrals to specialist agencies. Maintaining accurate case records and ensuring compliance with quality standards. You ll be part of a supportive, collaborative team that values learning, innovation, and continuous improvement. About You We re looking for someone who is: Empathetic and approachable, with excellent listening and communication skills. Experienced in providing information, advice, and guidance (experience in welfare rights, housing, or debt advice is desirable). Organised and proactive, able to manage a varied workload and meet deadlines. Committed to equality, diversity, and inclusion in service delivery. Adaptable, with a willingness to travel and work flexibly to meet client needs. You ll also bring a passion for helping people overcome challenges and the drive to make a difference in your community. Closing date: Midnight on Thursday 6th November 2025 Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application. Interested? If you would like to find out more, please click the Apply button. You will be directed to our website to complete your application for this position. Make yourself at home We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role. At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults This role is not eligible for UK Visa Sponsorship the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. No agencies please.
Oct 31, 2025
Full time
Job Title : Information, Advice & Guidance Adviser Salary : £26,485 per annum Hours : Full Time (37 hours per week) or Part Time hours available Location : Head Office Newton Aycliffe, working across County Durham About us Groundwork works across the UK helping communities find practical solutions to the challenges they face. We provide training and create jobs, reduce energy use and waste, re-connect people with nature and transform whole neighbourhoods. Step by step we ll go on changing places and changing lives until everywhere is vibrant and green, every community is strong enough to shape its own destiny and everyone can reach their potential. About the role As an Information, Advice & Guidance Adviser, you will deliver high-quality, client-focused information, advice, and guidance across a range of areas, including welfare benefits, debt, housing, consumer rights, energy, budgeting, and related support. You will work through a multi-channel approach including face-to-face meetings, telephone, email, online chat, and video appointments ensuring clients receive the right help, in the right way, at the right time. Your role will include: Listening carefully to understand client needs and priorities. Providing clear, tailored advice and practical support. Acting on behalf of clients where necessary, including referrals to specialist agencies. Maintaining accurate case records and ensuring compliance with quality standards. You ll be part of a supportive, collaborative team that values learning, innovation, and continuous improvement. About You We re looking for someone who is: Empathetic and approachable, with excellent listening and communication skills. Experienced in providing information, advice, and guidance (experience in welfare rights, housing, or debt advice is desirable). Organised and proactive, able to manage a varied workload and meet deadlines. Committed to equality, diversity, and inclusion in service delivery. Adaptable, with a willingness to travel and work flexibly to meet client needs. You ll also bring a passion for helping people overcome challenges and the drive to make a difference in your community. Closing date: Midnight on Thursday 6th November 2025 Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application. Interested? If you would like to find out more, please click the Apply button. You will be directed to our website to complete your application for this position. Make yourself at home We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role. At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults This role is not eligible for UK Visa Sponsorship the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. No agencies please.
