OPR Resourcing Specialists

Senior Account Manager CCaaS / UCaaS / Cloud Solutions Location: Hybrid Surrey area (flexible, UK-based candidates considered) Salary: £45,000 Basic + Uncapped Commission (OTE £90,000) Car Allowance: £6,000 per annum (£500/month) Job Type: Full-time, Permanent The Opportunity We re looking for a highly driven Senior Account Manager to join a growing technology solutions provider specialising in CCaaS, UCaaS, cloud communications and managed services. This is a hybrid role offering a strong mix of account management and new business development. You ll inherit an established customer base while also being responsible for winning new logos and growing revenue across your territory. This is a customer-facing role first and foremost we want someone who thrives in front of clients, not behind a desk. What You ll Be Doing Managing and growing a portfolio of existing accounts Winning new business and developing new customer relationships Selling complex cloud-based solutions (CCaaS, UCaaS, managed services) Managing the full sales cycle from prospecting through to close Building strong relationships with senior stakeholders and decision-makers Delivering accurate forecasting and pipeline management Working closely with technical and delivery teams to ensure successful outcomes Consistently hitting and exceeding revenue targets What We re Looking For 2 5+ years B2B technology sales experience (CCaaS/UCaaS preferred) Experience with vendors such as Zoom, 8x8, Five9, Mitel or similar Proven success selling complex, consultative solutions Strong track record in new business and account growth Experience managing or closing deals with £500K+ TCV Confident engaging with senior stakeholders and decision-makers Full UK driving licence and access to a vehicle Who You Are Highly motivated, ambitious and commercially driven A strong hunter with solid account management ability Confident working independently and in a collaborative team Consultative in your approach with strong relationship-building skills Resilient, target-focused and hungry to overachieve Targets & Commission Structure £45K basic salary Uncapped commission with realistic OTE £90K £400K GP annual target Ramp plan: £90K GP in first 6 months £200K GP in first 12 months £400K GP in year 2 Thank you for taking the time to apply to OPR Resourcing Specialists. If your application is successful you will be contacted within 7 days. We apologise but due to the high volume of applications we receive we are unable to provide feedback on individual CV's. Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered. Please note that by applying for the above job it will be understood that you accept our Terms of Business and Privacy Policy which can be found on our website.

1st Line IT Support Analyst Location: Camberley (Office-based) Job Type: Permanent Salary: 28,000 - 30,000 + Excellent Benefits Kick-start or develop your IT support career We're looking for a customer-focused 1st Line IT Support Analyst to join a growing Managed Services team supporting a diverse portfolio of business customers across the UK. This is an excellent opportunity for someone with previous IT support experience who enjoys solving technical issues, delivering outstanding customer service and developing their technical skills within a collaborative, fast-paced environment. You'll be the first point of contact for customers, resolving a wide range of IT issues while working closely with experienced 2nd and 3rd Line Engineers. If you're passionate about technology, enjoy learning, and want to build a long-term career in IT, we'd love to hear from you. Your responsibilities will include: Acting as the first point of contact for IT support queries via phone, email and service desk. Logging, categorising and prioritising incidents using the ticketing system. Troubleshooting hardware, software, Microsoft 365 and networking issues. Resolving common support requests including password resets, user account administration and software installations. Escalating more complex issues to specialist support teams with clear documentation. Monitoring alerts and proactively identifying potential issues before they impact customers. Keeping customers informed throughout the lifecycle of their support requests. Maintaining accurate documentation and contributing to the knowledge base. Working to agreed Service Level Agreements (SLAs) while delivering an exceptional customer experience. Collaborating with colleagues across the wider IT support function to achieve successful outcomes. About you - You'll ideally have: Previous experience in a 1st Line IT Support or Service Desk role. Good knowledge of Windows and/or macOS operating systems. Experience supporting Microsoft technologies including Azure, Intune and Microsoft Defender. Familiarity with Active Directory and user administration. Experience using ITSM or ticketing platforms such as ServiceNow, Jira or similar. Understanding of networking fundamentals including TCP/IP, DNS and DHCP. Experience supporting Microsoft Outlook, Exchange and Microsoft 365 applications. Excellent communication and customer service skills. Strong problem-solving abilities with good attention to detail. A willingness to learn, develop and work as part of a supportive team. Benefits include: Generous annual leave Birthday day off Company pension with employer contribution Private health and dental support Employee Assistance Programme Life assurance Employee discounts platform Cycle to Work scheme Team incentives and recognition programmes Paid volunteering day Thank you for taking the time to apply to OPR Resourcing Specialists. If your application is successful you will be contacted within 7 days. We apologise but due to the high volume of applications we receive we are unable to provide feedback on individual CV's. Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered. Please note that by applying for the above job it will be understood that you accept our Terms of Business and Privacy Policy which can be found on our website on the page "Find A Job".

Electro-Mechanical Events Technician Permanent Woking £25,000 - £34,000 + additional on-site pay Training support available for City & Guilds 2391 (Test & Inspect) Are you a hands-on technician with a passion for live events, theatre, or touring productions? Do you enjoy working with electro-mechanical equipment and want to be part of creating unforgettable experiences? We re looking for an Electro-Mechanical Events Technician to join a leading events company, supplying and preparing world-class staging and automation equipment for some of the biggest names in the entertainment industry. Whether you ve gained experience on the job or through formal training, this role offers the chance to develop your technical skills, work with cutting-edge kit, and be part of a friendly, driven operational team that makes live magic happen. If you re keen to grow, there s potential study support for the City & Guilds 2391 Test & Inspect certificate, helping you build a long-term career in a unique and rewarding industry. What you ll be doing: Technical Prep & Equipment Handling Learn the ins and outs of specialist electro-mechanical staging equipment (Versa Stage and more). Use job packs, pull sheets, and drawings to prepare gear accurately. Maintain, test, and prep equipment ready for events. Operational Support Help check gear in and out using inventory systems. Keep things moving efficiently in the warehouse and work closely with the team to meet tight deadlines. On-Site Readiness & Event Support Grow your knowledge to assist with on-site setups (opportunities to join event crews). Drive company vehicles to deliver and collect equipment (a full UK license is required). Teamwork & Contribution Play a key role in maintaining high equipment standards. Support all stages of the supply chain from warehouse floor to event site. What we re looking for: Hands-on experience in the events or entertainment sector (or related industries). Familiarity with electro-mechanical or electrical equipment. Electrical qualifications are a big plus support available for further study like the City & Guilds 2391 Extra skills like fabrication, welding, or carpentry? Even better. Comfortable working across warehouse, site, and office environments. Great time management, calm under pressure, and a proactive mindset. Full UK driving license is essential. Willingness to work evenings/weekends or travel when needed. A team player who genuinely cares about delivering high-quality results. Why join? Be part of exciting, high-profile events. Work with a tight-knit, experienced team that loves what they do. Real career progression and skill development. Study support to grow your electrical qualifications Additional pay for working on-site at events. Thank you for taking the time to apply to OPR Resourcing Specialists. If your application is successful you will be contacted within 7 days. We apologise but due to the high volume of applications we receive we are unable to provide feedback on individual CV's. Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered. Please note that by applying for the above job it will be understood that you accept our Terms of Business and Privacy Policy which can be found on our website