Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel, and modern endpoint and device management with Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr), providing practical guidance, design assurance and implementation support where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers Provide high-quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures, and phased roadmaps) that accelerate decision-making Improve consistency and reduce avoidable rework for customers by using repeatable patterns, checklists and standards aligned to Claranet ways of working. Essential Roles & Responsibilities Technical Leadership & Delivery Serve as a senior technical expert within the Office of the CTO, providing hands-on technical depth and assurance in support of the UK CTO Provide hands-on technical contribution and specialist support across Microsoft identity, security, endpoint and cloud platforms-drawing on broader networking and architecture skills where customer engagements require it Behavioural Competencies - Organisational & Behavioural Fit Technological Curiosity: Naturally curious, proactively explores how new and existing technologies work, experiments safely, and shares what they learn Hands-On Mindset: Enjoys being "on the keyboard" solving technical challenges Customer Engagement: Exceptional presence and clarity when engaging with customers Influence Without Authority: Guides teams through expertise and collaboration, not hierarchy Clear Communicator: Able to articulate complex problems simply and confidently Calm & Composed: Operates effectively in high-pressure or ambiguous situations Ownership & Accountability: Takes responsibility for delivering high-quality outcomes Continuous Improvement: Always seeking ways to enhance technical and engineering quality, security and efficiency Travel: Ability to travel to different sites and locations on a weekly basis Critical Competencies - Technical Competencies (Essential) Strong architectural capability across Microsoft Azure and core Microsoft cloud services Proficiency in security technologies, frameworks, and secure architecture patterns (including Microsoft Defender XDR and Microsoft Sentinel) Strong expertise in Windows Active Directory and hybrid identity integration with Microsoft Entra ID Experience with modern endpoint and device management and configuration management, including Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr) Hands-on capability in automation, IaC, CI/CD, scripting and platform engineering Comfortable using AI tools to achieve outcomes (e.g., accelerating analysis, troubleshooting, automation and documentation) with appropriate security and data-handling practices Critical Competencies - Technical Competencies (Desirable) Experience with distributed systems or modern application architectures Exposure to data engineering, observability platforms or edge networking Please note: You will be required to have been resident in the UK for five years prior to application and to hold or be prepared to undergo UK Non-Police Personnel Vetting (NPPV) and/or a Security Check (SC) clearance as part of this role.
Jul 09, 2026
Full time
Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel, and modern endpoint and device management with Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr), providing practical guidance, design assurance and implementation support where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers Provide high-quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures, and phased roadmaps) that accelerate decision-making Improve consistency and reduce avoidable rework for customers by using repeatable patterns, checklists and standards aligned to Claranet ways of working. Essential Roles & Responsibilities Technical Leadership & Delivery Serve as a senior technical expert within the Office of the CTO, providing hands-on technical depth and assurance in support of the UK CTO Provide hands-on technical contribution and specialist support across Microsoft identity, security, endpoint and cloud platforms-drawing on broader networking and architecture skills where customer engagements require it Behavioural Competencies - Organisational & Behavioural Fit Technological Curiosity: Naturally curious, proactively explores how new and existing technologies work, experiments safely, and shares what they learn Hands-On Mindset: Enjoys being "on the keyboard" solving technical challenges Customer Engagement: Exceptional presence and clarity when engaging with customers Influence Without Authority: Guides teams through expertise and collaboration, not hierarchy Clear Communicator: Able to articulate complex problems simply and confidently Calm & Composed: Operates effectively in high-pressure or ambiguous situations Ownership & Accountability: Takes responsibility for delivering high-quality outcomes Continuous Improvement: Always seeking ways to enhance technical and engineering quality, security and efficiency Travel: Ability to travel to different sites and locations on a weekly basis Critical Competencies - Technical Competencies (Essential) Strong architectural capability across Microsoft Azure and core Microsoft cloud services Proficiency in security technologies, frameworks, and secure architecture patterns (including Microsoft Defender XDR and Microsoft Sentinel) Strong expertise in Windows Active Directory and hybrid identity integration with Microsoft Entra ID Experience with modern endpoint and device management and configuration management, including Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr) Hands-on capability in automation, IaC, CI/CD, scripting and platform engineering Comfortable using AI tools to achieve outcomes (e.g., accelerating analysis, troubleshooting, automation and documentation) with appropriate security and data-handling practices Critical Competencies - Technical Competencies (Desirable) Experience with distributed systems or modern application architectures Exposure to data engineering, observability platforms or edge networking Please note: You will be required to have been resident in the UK for five years prior to application and to hold or be prepared to undergo UK Non-Police Personnel Vetting (NPPV) and/or a Security Check (SC) clearance as part of this role.
The Role The Senior Security Engineer (Team Leader) is responsible for leading a dedicated security engineering team, combining hands-on platform engineering with technical leadership and people management. You will own security platform architecture, act as the primary escalation point for complex issues, and ensure platforms remain secure, resilient, and compliant within a regulated environment. Key Responsibilities Act as technical lead for security engineering and platform architecture Serve as primary escalation point for complex and major incidents Provide technical leadership and mentoring to engineers and analysts Line manage and develop the security engineering and analyst teams Own platform maintenance, configuration, and lifecycle management Ensure security platforms are integrated across hybrid environments Oversee patching, upgrades, and platform performance Drive platform improvements and engineering enhancements Support detection engineering, tuning, and platform optimisation Lead automation and SOAR initiatives to improve efficiency Collaborate with SOC providers on SIEM governance and data ingestion Ensure platforms meet regulatory and compliance requirements Maintain engineering documentation, standards, and governance Represent engineering in client governance and audit activities Coordinate cross-team resolution of complex technical issues Experience & Knowledge Essential: Significant experience in security engineering and platform management Strong leadership experience managing technical teams Deep knowledge of Microsoft Defender and SIEM platforms (e.g. Sentinel) Experience in hybrid cloud and on-prem environments Strong understanding of security architecture and frameworks Experience in regulated environments (e.g. financial services) Strong stakeholder and client engagement skills Experience with automation and scripting (PowerShell, Python, etc.) Desirable: Experience with vulnerability and exposure management tools Knowledge of security frameworks (NIST, ISO 27001, CIS) Relevant security certifications (e.g. CISSP, AZ-500, SC-100)
Jul 08, 2026
Full time
The Role The Senior Security Engineer (Team Leader) is responsible for leading a dedicated security engineering team, combining hands-on platform engineering with technical leadership and people management. You will own security platform architecture, act as the primary escalation point for complex issues, and ensure platforms remain secure, resilient, and compliant within a regulated environment. Key Responsibilities Act as technical lead for security engineering and platform architecture Serve as primary escalation point for complex and major incidents Provide technical leadership and mentoring to engineers and analysts Line manage and develop the security engineering and analyst teams Own platform maintenance, configuration, and lifecycle management Ensure security platforms are integrated across hybrid environments Oversee patching, upgrades, and platform performance Drive platform improvements and engineering enhancements Support detection engineering, tuning, and platform optimisation Lead automation and SOAR initiatives to improve efficiency Collaborate with SOC providers on SIEM governance and data ingestion Ensure platforms meet regulatory and compliance requirements Maintain engineering documentation, standards, and governance Represent engineering in client governance and audit activities Coordinate cross-team resolution of complex technical issues Experience & Knowledge Essential: Significant experience in security engineering and platform management Strong leadership experience managing technical teams Deep knowledge of Microsoft Defender and SIEM platforms (e.g. Sentinel) Experience in hybrid cloud and on-prem environments Strong understanding of security architecture and frameworks Experience in regulated environments (e.g. financial services) Strong stakeholder and client engagement skills Experience with automation and scripting (PowerShell, Python, etc.) Desirable: Experience with vulnerability and exposure management tools Knowledge of security frameworks (NIST, ISO 27001, CIS) Relevant security certifications (e.g. CISSP, AZ-500, SC-100)
The Role Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet's customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. SCSM's lead and build strong partnerships with their customers and are able to proactively drive forward customer improvement across all aspects of the customer relationship, engagements, and contract obligations. They will be acutely aware of the P & L for the customers being managed by them and are able to own and lead discussions within the Claranet Business Units that delivers against the business unit commitments. SCSM's will always ensure that Claranet stays at the leading edge of the customer experience. All activity should be in the interest of customer growth, knowledge and ensures that the Customer solution continues to evolve and reflect the customers future their business needs within their respective marketplace. Key Responsibilities Own the relationship with one or more of Claranet's larger strategic customers contracted services across Claranet's portfolio of Hosting, Network, Communications and Security services Accountable for successful delivery of all clients contracted services Be able to manage multi-level customer engagement that maximises the relationship and knowledge of the customer Organise and chair weekly/monthly/quarterly service review meetings (face to face, voice to voice and via portal as required) Support the Director of Customer Success to drive Customer Success Strategy, undertaking elements of the delivery of key projects when requested Working with the Director of Customer Success to ensure the right stakeholder engagement which supports the strategic direction of Customer Success, their strategic outcomes and wider strategic direction of Claranet Lead the production of weekly/monthly/quarterly governance reports to demonstrate adherence to Service Level Agreements, provide recommendations for service and commercial improvements ensuring appropriate capacity on current solution and identify and opportunities for growth Drive and own the recommendations for change in line with service reviews, monitor the challenge internally and externally with the customers to ensure that commitments are appropriate and managed to resolution Establish and maintain successful long-term partnerships with multiple customers, noting that these are subject to change based on customers solution delivery "peaks and troughs" Manage to financial targets through customer P & L and is able to lead and direct to the benefit of the contract commitments Drives measurable continuous service improvement and manage service improvement plans where appropriate Produce and manage appropriate documentation for bespoke support requirements in the form of bid material and Service Statement of Work Experience of enterprise technology stack including Cloud, Data, Workplace, AI, Digital Applications, and Cyber Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Ability to work flexible hours when required. Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
Jul 08, 2026
Full time
The Role Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet's customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. SCSM's lead and build strong partnerships with their customers and are able to proactively drive forward customer improvement across all aspects of the customer relationship, engagements, and contract obligations. They will be acutely aware of the P & L for the customers being managed by them and are able to own and lead discussions within the Claranet Business Units that delivers against the business unit commitments. SCSM's will always ensure that Claranet stays at the leading edge of the customer experience. All activity should be in the interest of customer growth, knowledge and ensures that the Customer solution continues to evolve and reflect the customers future their business needs within their respective marketplace. Key Responsibilities Own the relationship with one or more of Claranet's larger strategic customers contracted services across Claranet's portfolio of Hosting, Network, Communications and Security services Accountable for successful delivery of all clients contracted services Be able to manage multi-level customer engagement that maximises the relationship and knowledge of the customer Organise and chair weekly/monthly/quarterly service review meetings (face to face, voice to voice and via portal as required) Support the Director of Customer Success to drive Customer Success Strategy, undertaking elements of the delivery of key projects when requested Working with the Director of Customer Success to ensure the right stakeholder engagement which supports the strategic direction of Customer Success, their strategic outcomes and wider strategic direction of Claranet Lead the production of weekly/monthly/quarterly governance reports to demonstrate adherence to Service Level Agreements, provide recommendations for service and commercial improvements ensuring appropriate capacity on current solution and identify and opportunities for growth Drive and own the recommendations for change in line with service reviews, monitor the challenge internally and externally with the customers to ensure that commitments are appropriate and managed to resolution Establish and maintain successful long-term partnerships with multiple customers, noting that these are subject to change based on customers solution delivery "peaks and troughs" Manage to financial targets through customer P & L and is able to lead and direct to the benefit of the contract commitments Drives measurable continuous service improvement and manage service improvement plans where appropriate Produce and manage appropriate documentation for bespoke support requirements in the form of bid material and Service Statement of Work Experience of enterprise technology stack including Cloud, Data, Workplace, AI, Digital Applications, and Cyber Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Ability to work flexible hours when required. Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
The Role As an Account Manager in the Corporate Accounts team, you will be responsible for the overall growth of revenue from existing customer accounts. You will be required to drive cross-selling and up-selling activity within the portfolio, whilst minimising revenue churn across all accounts under your management. Acting as the main point of contact for customers through all growth-related conversations and activities, you will be accountable for ensuring excellent customer experience across the end-to-end lead to order process, coordinating inputs from other teams and functions as required. Key Responsibilities Drive revenue growth across accounts under management through cross-selling of the portfolio Reduce revenue churn in accounts under management Operate with a CX first mindset, putting customer outcomes at the heart of how you operate Work closely with the Head of Corporate Accounts and Sales Engineering on account development plans Collaborate with the Marketing team on account-based marketing Engage proactively with Sales Specialists to align on solution positioning, ensure technical feasibility and drive value-led conversations with customers Partner with the Bid Management team to progress bid activity for growth opportunities identified Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner You will have the knowledge and experience to carry out complex tasks competently, confidently and consistently Demonstrable success in driving revenue growth and developing cross-sell and up-sell opportunities Strong relationship management skills, with proven success delivering excellent customer experience Knowledge of relevant industries and market trends, with the ability to stay up-to-date on the latest developments Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
Jul 08, 2026
Full time
The Role As an Account Manager in the Corporate Accounts team, you will be responsible for the overall growth of revenue from existing customer accounts. You will be required to drive cross-selling and up-selling activity within the portfolio, whilst minimising revenue churn across all accounts under your management. Acting as the main point of contact for customers through all growth-related conversations and activities, you will be accountable for ensuring excellent customer experience across the end-to-end lead to order process, coordinating inputs from other teams and functions as required. Key Responsibilities Drive revenue growth across accounts under management through cross-selling of the portfolio Reduce revenue churn in accounts under management Operate with a CX first mindset, putting customer outcomes at the heart of how you operate Work closely with the Head of Corporate Accounts and Sales Engineering on account development plans Collaborate with the Marketing team on account-based marketing Engage proactively with Sales Specialists to align on solution positioning, ensure technical feasibility and drive value-led conversations with customers Partner with the Bid Management team to progress bid activity for growth opportunities identified Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner You will have the knowledge and experience to carry out complex tasks competently, confidently and consistently Demonstrable success in driving revenue growth and developing cross-sell and up-sell opportunities Strong relationship management skills, with proven success delivering excellent customer experience Knowledge of relevant industries and market trends, with the ability to stay up-to-date on the latest developments Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
ESSENTIAL ROLES & RESPONSIBILITIES Identify and understand customer data-centric use cases within regulated financial services environments Design and implement data ingestion, processing, and transformation pipelines on Azure Build and maintain data pipelines for cleaning, normalisation, enrichment, and preparation Apply appropriate data modelling techniques and architecture patterns, with a strong focus on medallion architecture Orchestrate, monitor, and optimise Azure Databricks jobs and Azure Data Factory pipelines across development, UAT, and production environments Configure platforms, clusters, and compute resources to optimise performance, cost, and reliability Use automated CI/CD pipelines to manage, deploy, and version data artefacts and pipelines Operationalise workflows developed by analysts and data scientists Support customers in adopting Azure data, analytics, and machine learning services Ensure secure storage, processing, and quality of customer data Ensure networking and security best practices are applied when designing and operating data solutions Design solutions for processing large volumes of data using batch and streaming approaches Collaborate with analytics teams on data visualisation best practices and reporting enablement Ensure all solutions are well-documented, including pipelines, schemas, transformations, and operational runbooks GOVERNANCE & REPORTING Maintain accurate documentation of data pipelines, schemas, transformations, and deployment processes Support data governance initiatives including lineage, metadata management, and access control Contribute to service reporting, risk tracking, and continuous improvement actions Ensure data environments are audit-ready and aligned with governance standards TECHNOLOGY STACK (AZURE) Cloud Platform: Microsoft Azure Data Engineering & Analytics: Azure Databricks (development, UAT, and production) Azure Data Factory Azure Synapse Analytics (where applicable) Machine Learning & AI : Azure Machine Learning (limited non-production usage) Azure Document Intelligence Databases: Microsoft SQL Server / Azure SQL Database (primary platforms) PostgreSQL (limited use) MySQL (limited use) Data Processing: Batch and streaming data pipelines Security & Governance: Role-based access control (RBAC) Data encryption and key management Audit logging and monitoring DevOps: CI/CD pipelines for data artefacts and infrastructure BEHAVIOURAL COMPETENCIES - ORGANISATIONAL & BEHAVIOURAL FIT Positive mindset and enthusiasm for learning new technologies Collaborative and supportive team player Strong sense of ownership and accountability Methodical, analytical approach to problem-solving Strong understanding of ethical data usage in regulated environments CRITICAL COMPETENCIES - TECHNICAL FIT Essential: Strong SQL skills Programming experience with Python and/or Scala Hands-on experience with Azure-based data platforms Experience designing, building, and maintaining data pipelines Strong understanding of data modelling (relational and analytical), including medallion architecture Experience orchestrating and optimising Databricks and Data Factory workloads Experience using CI/CD pipelines for data and analytics solutions Strong awareness of security, networking best practices, GDPR, and PII handling Desirable: Experience with Azure Databricks in production environments Familiarity with Azure Machine Learning and AI services Exposure to data visualisation tools (e.g. Power BI) Experience with big data frameworks (Spark, Kafka) Knowledge of data governance, lineage, and metadata tooling SHIFT & WORKING PATTERN Standard business hours, with participation in an on-call rota as required Occasional weekend engineering coverage will be required, typically limited to a small number of planned weekends per year to support business continuity, resilience testing, or disaster recovery activities
Jul 07, 2026
Full time
ESSENTIAL ROLES & RESPONSIBILITIES Identify and understand customer data-centric use cases within regulated financial services environments Design and implement data ingestion, processing, and transformation pipelines on Azure Build and maintain data pipelines for cleaning, normalisation, enrichment, and preparation Apply appropriate data modelling techniques and architecture patterns, with a strong focus on medallion architecture Orchestrate, monitor, and optimise Azure Databricks jobs and Azure Data Factory pipelines across development, UAT, and production environments Configure platforms, clusters, and compute resources to optimise performance, cost, and reliability Use automated CI/CD pipelines to manage, deploy, and version data artefacts and pipelines Operationalise workflows developed by analysts and data scientists Support customers in adopting Azure data, analytics, and machine learning services Ensure secure storage, processing, and quality of customer data Ensure networking and security best practices are applied when designing and operating data solutions Design solutions for processing large volumes of data using batch and streaming approaches Collaborate with analytics teams on data visualisation best practices and reporting enablement Ensure all solutions are well-documented, including pipelines, schemas, transformations, and operational runbooks GOVERNANCE & REPORTING Maintain accurate documentation of data pipelines, schemas, transformations, and deployment processes Support data governance initiatives including lineage, metadata management, and access control Contribute to service reporting, risk tracking, and continuous improvement actions Ensure data environments are audit-ready and aligned with governance standards TECHNOLOGY STACK (AZURE) Cloud Platform: Microsoft Azure Data Engineering & Analytics: Azure Databricks (development, UAT, and production) Azure Data Factory Azure Synapse Analytics (where applicable) Machine Learning & AI : Azure Machine Learning (limited non-production usage) Azure Document Intelligence Databases: Microsoft SQL Server / Azure SQL Database (primary platforms) PostgreSQL (limited use) MySQL (limited use) Data Processing: Batch and streaming data pipelines Security & Governance: Role-based access control (RBAC) Data encryption and key management Audit logging and monitoring DevOps: CI/CD pipelines for data artefacts and infrastructure BEHAVIOURAL COMPETENCIES - ORGANISATIONAL & BEHAVIOURAL FIT Positive mindset and enthusiasm for learning new technologies Collaborative and supportive team player Strong sense of ownership and accountability Methodical, analytical approach to problem-solving Strong understanding of ethical data usage in regulated environments CRITICAL COMPETENCIES - TECHNICAL FIT Essential: Strong SQL skills Programming experience with Python and/or Scala Hands-on experience with Azure-based data platforms Experience designing, building, and maintaining data pipelines Strong understanding of data modelling (relational and analytical), including medallion architecture Experience orchestrating and optimising Databricks and Data Factory workloads Experience using CI/CD pipelines for data and analytics solutions Strong awareness of security, networking best practices, GDPR, and PII handling Desirable: Experience with Azure Databricks in production environments Familiarity with Azure Machine Learning and AI services Exposure to data visualisation tools (e.g. Power BI) Experience with big data frameworks (Spark, Kafka) Knowledge of data governance, lineage, and metadata tooling SHIFT & WORKING PATTERN Standard business hours, with participation in an on-call rota as required Occasional weekend engineering coverage will be required, typically limited to a small number of planned weekends per year to support business continuity, resilience testing, or disaster recovery activities
The Role As a Enterprise - Business Development Director, you will be responsible for the development of new logo customers in industry verticals. You will be required to identify, nurture, close and execute growth opportunities across Claranet's full portfolio of products and services, acting as the primary point of contact for customers through all growth related conversations and activities. You will be accountable for ensuring excellent customer experience across the end to end lead to order process, coordinating inputs from other teams as required, with the overall objective of growing Claranet's enterprise customer base. Key Responsibilities Drive revenue growth across new logo customers aligned to strategic industry verticals Leverage multiple channels for opportunity identification Operate with a CX first mindset, putting customer outcomes at the heart of how you operate Identify new business opportunities across Claranet UK's full portfolio of products and services leveraging support from relevant Sales Specialists on qualified opportunities where necessary Develop and maintain an understanding of relevant industry verticals and market trends and use that to form a Go to Market plan, demonstrating path to achieve quota Utilise market trends and customer needs analysis to identify new business opportunities across a range of channels such as direct relationships, internal referrals, Alliances and marketing campaigns Skills and Attributes You will be widely recognised as an authority by others in the organisation and external peers for the knowledge and experience you demonstrate Demonstrable experience developing strategies to drive growth opportunities in new logo customers Strong relationship management skills, with proven success delivering excellent customer experience Knowledge of relevant industries and market trends, with the ability to stay up-to-date on the latest developments Flexible and creative to take considered risks Inquisitive and persistent, able to hunt out new business opportunity Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Manages conflict and challenges in an open and constructive manner Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
Jun 30, 2026
Full time
The Role As a Enterprise - Business Development Director, you will be responsible for the development of new logo customers in industry verticals. You will be required to identify, nurture, close and execute growth opportunities across Claranet's full portfolio of products and services, acting as the primary point of contact for customers through all growth related conversations and activities. You will be accountable for ensuring excellent customer experience across the end to end lead to order process, coordinating inputs from other teams as required, with the overall objective of growing Claranet's enterprise customer base. Key Responsibilities Drive revenue growth across new logo customers aligned to strategic industry verticals Leverage multiple channels for opportunity identification Operate with a CX first mindset, putting customer outcomes at the heart of how you operate Identify new business opportunities across Claranet UK's full portfolio of products and services leveraging support from relevant Sales Specialists on qualified opportunities where necessary Develop and maintain an understanding of relevant industry verticals and market trends and use that to form a Go to Market plan, demonstrating path to achieve quota Utilise market trends and customer needs analysis to identify new business opportunities across a range of channels such as direct relationships, internal referrals, Alliances and marketing campaigns Skills and Attributes You will be widely recognised as an authority by others in the organisation and external peers for the knowledge and experience you demonstrate Demonstrable experience developing strategies to drive growth opportunities in new logo customers Strong relationship management skills, with proven success delivering excellent customer experience Knowledge of relevant industries and market trends, with the ability to stay up-to-date on the latest developments Flexible and creative to take considered risks Inquisitive and persistent, able to hunt out new business opportunity Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Manages conflict and challenges in an open and constructive manner Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
