Block Recruit

Title : Senior Property Manager Location: Mostly remote / home based with 1 day per week in the Norwich office Salary: £45,000 £55,000 base (dependent on experience and qualifications) Benefits Home based working with flexible arrangements Car allowance (£5,000 per annum) plus mileage 5 weeks annual leave plus birthday day off 4 wellbeing days per year Uncapped commission scheme linked to new site introductions Private health and dental options Employer and employee pension contribution CPD and professional development support Industry events, conferences, and subscription support Inclusive and collaborative working culture About the Role We are recruiting a Senior Property Manager to provide leadership, compliance oversight, and strategic management across a portfolio of residential blocks and estates. This role is ideal for an experienced block management professional who enjoys working at a senior operational level, supporting complex portfolio requirements, and acting as an escalation point for technical, legislative, and client matters. You will play a key role in ensuring the highest standards of leasehold property management, statutory compliance, and resident service delivery. The position is predominantly home based, with approximately one day per week in the Norwich office and additional travel for site inspections and stakeholder meetings. Key Responsibilities Provide strategic oversight of residential block and estate management operations, ensuring high quality service delivery, legal compliance, and best practice standards. Lead and support building safety and remediation programmes, including cladding remediation activity, Building Safety Act compliance, and engagement with relevant government schemes where applicable. Oversee fire safety and health and safety obligations, including fire risk assessments, EWS1 processes, building safety documentation, and monitoring requirements for higher risk buildings. Review site inspection reports, major works programmes, Section 20 consultations, and long term maintenance planning to ensure statutory and lease compliance. Act as senior escalation point for complex lease interpretation, resident disputes, service charge queries, and tribunal or legal matters. Manage service charge financial performance including budget preparation, forecasting, and long term expenditure planning. Oversee procurement processes, contractor performance, and supply chain governance to ensure quality, compliance, and value for money. Provide mentoring and technical guidance to property management colleagues, promoting continuous professional development and service improvement. Support business development activity by identifying portfolio growth opportunities and representing the business professionally at industry events and networking forums. Maintain accurate property, compliance, and safety records using specialist management systems. What We Are Looking For 3 5 years+ experience in residential leasehold or block management at advanced practitioner or senior property level. Knowledge of landlord and tenant legislation, building safety regulation, cladding remediation requirements, and lease interpretation. Experience managing building safety workflows including fire safety compliance, EWS processes, and remediation programmes. Strong stakeholder management, negotiation, and communication skills at senior level. Ability to manage complex caseloads, competing priorities, and regulatory deadlines. Experience using property management systems such as Qube or similar platforms. Full UK driving licence with willingness to travel for site inspections. Professional qualifications such as TPI, AssocRICS, or progress towards relevant property management accreditation are desirable but not essential.

An established industry player in property management is seeking a Block Manager to join their dynamic team. This role involves managing a diverse portfolio of residential properties, ensuring compliance with health and safety legislation, and overseeing contractor management. Ideal candidates will have 2-3 years of block management experience and be motivated, confident, and articulate. The company offers a hybrid working model, allowing for a balanced work-life dynamic. This is a fantastic opportunity to contribute to a highly-rated team and grow your career in a rewarding environment.

Position: Block Manager (Client-Side) Salary: £40,000 - £45,000 + benefits Location: Surrey Hybrid Working: 3 days in office, 1 day on site, 1 day from home Experience Required: 2-3 years in block management, ideally AIRPM qualified, with experience managing diverse portfolios Traits: Confident, motivated, articulate, and a go-getter Key Responsibilities: Manage a specific residential block management portfolio Regular inspections of properties and grounds, and oversee repairs as needed Day-to-day maintenance of leasehold properties, including contractor management Oversight of contracted and cyclical maintenance tasks Project manage major internal and external works Produce budgets for service charges and reserve funds Manage expenditure against budget and prepare reports as necessary Administer debt recovery for service charges, ground rent, and insurance Ensure compliance with health and safety legislation Manage the section 20 procedure for major works, including legal notices if required Manage onsite staff at properties as needed, including recruitment and appraisals Liaise with the in-house insurance department for claims processing Maintain the website and Qube software Communicate management issues to residents effectively Minimum Requirements: 2/3 years Block Management experience, including section 20s and service charge budgets Solid job stability Previous experience managing a range of developments including RMCs Excellent customer service, IT, and communication skills Driver's license Desirable Requirements: Industry related qualifications such as IRPM / RICS / IOSH Knowledge of relevant legislation: Landlord & Tenant Act 1985, Commonhold and Leasehold Reform Act 2002, Health and Safety at Work etc. Act 1974, and The Work at Height Regulations 2005 Contact: Posy Spencer Why use Block Recruit? Our Current Stats: 96% of respondents rated our service as excellent. 92% of respondents rated the level of briefing given about the company & opportunity as excellent. 92% of respondents rated us as excellent against other agencies they have used in the past. 91% of respondents rated our speed of response as excellent. 94% of respondents rated our service levels during the recruitment process as excellent. 100% of respondents said they would recommend Block Recruit to friends or colleagues in the future. If you are a motivated individual looking for a rewarding career in property management, we would love to hear from you. Apply now and be part of our successful and highly-rated team at Block Recruit!

Job Title: Learning & Development Manager Location: Salisbury Office or London Office (Hybrid 1 2 days in office, remainder from home) Type of Employment: Permanent, Full-time About the Role This is a key Learning & Development position within a growing property management business, supporting teams across multiple offices. You will oversee and develop the L&D programme, ensuring colleagues receive high-quality, practical training that supports both operational performance and career development. The role offers a hybrid working setup, with flexibility to adapt as the team and programmes evolve. You will be responsible for managing the L&D function, including line-managing the L&D Facilitator, designing and delivering learning programmes, and working closely with the business analyst team to develop and evolve the department over time. Delivery will be a mix of Microsoft Teams sessions and in-person workshops, which will adapt as the role grows. Key Responsibilities Oversee and maintain the organisation s L&D programme, including annual learning plans, needs analysis, delivery plans, and measuring impact. Line-manage the L&D Facilitator, providing coaching, guidance, and quality assurance. Design, develop, and deliver technical (hard-skill) training across property management operations, systems, compliance, and role-specific capabilities. Partner with subject-matter experts to ensure learning content is practical, accurate, and aligned to business priorities. Deliver soft-skills and leadership development programmes that engage learners and support performance improvement. Support Property Management Traineeships and Apprenticeships, ensuring alignment to wider learning programmes. Evaluate the effectiveness of training through feedback, performance metrics, and continuous improvement. Foster a positive learning culture that encourages professional development and high performance. Skills and Experience Required Proven experience in learning & development or training roles, ideally within property management or a related customer-focused environment. Experience working with Qube, Google Sheets, and LEAP, or similar learning platforms. Strong understanding of residential property management operations is advantageous. Excellent communication, presentation, and facilitation skills. Ability to design and deliver blended learning using digital tools, workshops, and on-the-job support. Strong organisational skills and the ability to manage multiple projects simultaneously. Collaborative and inclusive approach, able to work effectively with a range of stakeholders. Desirable TPI qualification or similar. Previous experience working in L&D (for the higher salary bracket) Ability to transfer skills from other areas of the sector, e.g., block management or property management roles, into a formal L&D function. Who We re Looking For The ideal candidate is enthusiastic about learning and development and is looking to make a real impact on how the business develops its teams. While prior L&D experience is preferred, applications from motivated property managers or block managers passionate about training and development are welcomed. The role is hybrid, with 1 2 days in the office (Salisbury or London) and the rest from home.