Service Service Employment Agency Limited

E-commerce Coordinator (Moto-Electrical) Maternity cover ASAP until September 2027 could lead to a permanent role too as they are super busy! You will need your own transport to get to the location as not near pubic transport. Monday to Friday 8am to 5pm Varied work and a friendly work environment! You will be Supporting the day-to-day management and development of the company's e-commerce channels, ensuring products, content, promotions and customer information are accurate, up to date and presented effectively. The role works closely with marketing, sales, operations, customer service and warehouse team as well as the external partners to help maximise online sales and customer experience. Key responsibilities Website & Online Store Management by working closely with Web Admin Ensure product information, availability and promotions are accurate. Check website pages regularly for errors, broken links and outdated content. Support website merchandising and product categorisation. Assist with website updates and new product launches. E-commerce Operations Coordinate day-to-day e-commerce activities and ensure tasks are completed on time. Monitor orders and liaise with internal teams regarding stock, fulfilment and delivery issues. Work as a customer service to resolve online customer queries and problems. Coordinate product launches, promotions and seasonal campaigns. Maintain product and customer-related information across relevant systems. Sales & Performance Monitor online sales, orders, conversion rates and website traffic. Produce regular e-commerce reports and performance updates. Identify issues or opportunities affecting online sales. Support promotional activity and online trading plans. Assist with analysing sales and customer data. Marketing & Content Work with the marketing team to update website content and promotional campaigns. Coordinate email marketing, online promotions and digital campaigns where required. Ensure website content is consistent with the company's brand. Support SEO activities by maintaining accurate product descriptions, page titles and other website content. Assist with social media and digital marketing activity where relevant. Marketplace Management Maintain product listings on marketplaces such as Amazon, eBay or other third-party platforms. Ensure marketplace pricing, stock levels, images and descriptions are accurate. Monitor marketplace orders, customer feedback and performance. Assist with resolving marketplace issues. Administration & Coordination Maintain e-commerce spreadsheets, product databases and reports. Coordinate with suppliers, Raise and track website or system issues. Assist with stock and product data management. Support the Web admin Ad Hoc duties Work closely with the Warehouse Team Skills & experience Previous experience in e-commerce, retail, digital marketing or a similar environment. Good understanding of online retail and customer journeys. Strong attention to detail. Good organisational and time-management skills. Confident using Excel or Google Sheets. Experience with an e-commerce platform such as eBay, WooCommerce or similar is desirable. Basic understanding of SEO and digital marketing. Good written and verbal communication skills. Ability to manage multiple tasks and meet deadlines. Comfortable working with data and identifying errors or trends. Please email your CV to Louise asap and I look forward to hearing form you!

My Client, a well-respected, independent and established firm of Chartered Financial planning professionals are looking to recruit a Paraplanner. My client has been trading for all most two decades, they are a regional firm currently covering London, East Anglia and the South East advising on a whole of market basis. All levels of experience will be considered, whether you are a partly qualified administrator with exposure to paraplanning duties such as report writing and research or a level four qualified career paraplanner with several years of experience to bring to the business. Core Duties You will write suitability reports for clients of the firm's IFAs. These reports are often of a technical nature. You will conduct whole of market research via FE Analytics, O&M Pension Profiler, Assureweb, Firm Due Diligence and current Systems You will be expected to competently use my clients CRM system to ensure clients records are kept accurately You will be expected to complete administrative duties as and when required - e.g. application Forms, illustrations, covering letters and sign up packs etc. You will carry out file reviews You will carry out platform work - wizards, setting clients up and arranging payments and switches where there are tax implications involved You will ensure clients are correctly invested every time. You will adhere to consumer duty principles and the delivery of correct client outcomes You will carry out client contact - when required You will assist with IC project work You will carry out adhoc Project work - when required BENEFITS Group DIS x 4 Exam Sponsorship (aim to pass 2 exams per year) Group income protection (After 2 years) Pensions scheme 5 & 5% 23 days holiday (max 30 days holidays with length of service) between Christmas and New Year off (including Christmas Eve) this is to be taken from annual leave. WFH/hybrid working post probation dependent on experience and location

My client is a boutique advice practice based on the outskirts of Bury St. Edmunds. My client is currently looking for an experienced administrator to join their existing team of financial planning support professionals, who support their advisers. Job Specification: You will take phone calls in a professional and courteous manner and deal with a range of enquiries or transfer to another member of staff where appropriate You will maintain up to date records of vital communication with providers and clients You will deal with queries on existing business on behalf of advisers or clients You will manage the daily incoming post for advisers, ensuring copies are backed up and relevant information is added to my clients back office system You will correspond directly with clients to make/adjust appointments and manage adviser's diaries You will prepare client files including proposition documents, anti-money laundering evidence and agency transfer forms You will generate detailed and accurate material for review meetings, including portfolio reports, investment analysis and Dynamic Planner reports You will complete post client review tasks, including outcome letters, instructing transactions and ensure all regulatory requirements have been met You will provide a high standard of record keeping ensuring all cases are fully compliant and centralised company registers are updated You will process new business, liaising closely between the advisers and providers and ensuring that all compliance requirements are met You will run quotes on a range of platforms and across various products You will compile reports for existing business and new cases You will maintain a high standard of organisation, including emails, back-office systems, company spreadsheets and shared folders. Key Skills: Compliance & regulatory adherence Accurate record-keeping & case management Portfolio reporting & investment analysis New business processing & provider liaison Financial product knowledge & quoting systems Client communication & relationship management Professional telephone & written correspondence Great organisation & time management IT proficiency (back-office systems, spreadsheets, platforms) Problem-solving & query resolution Team collaboration & workflow coordination Benefits: 22 days holiday plus bank holiday (office closed at Christmas) - holiday allowance increases with service Death in Service life cover policy PMI Private Pensions Scheme 9:00 -17:30 office hours (with some flex and hybrid working) Professional qualifications supported and paid for A progressive firm who promote from within

My client is one of the county's leading employers, with excellent opportunities for both personal and financial progression with a history of facilitating the growth of their staff, their reputation is second to none. As a reputable Financial Planning firm, they are looking to compliment to their existing team of administrative professionals with the addition of a senior, experienced professional, due to the retirement of a long standing staff member. Key Requirements Personable, client focused, good at relationship building. Ability to prioritise your own workload. Good organisational skills with a strong eye for detail (essential). To provide sales support to Independent Financial Planners to assist them in obtaining new business and efficient servicing of existing business. The administration of new and existing life, pension and investment business. PA support to your assigned Financial Planner. Understanding of the provision of advice to clients in a compliant manner as detailed in the Company's Manuals. Assist Financial Services Manager with tasks/projects as required Supervising, training and monitoring administration team members as and when required. Thinking outside the box, good problem solving skills Role Main Duties Proactively make suggestions and assist in setting new processes/procedures to improve efficiency and knowledge within the team Project management, as required Dealing with day-to-day queries from staff and clients to help ensure competency within the team. The preparation of files for appointments. Detailed knowledge and understanding of the Company's record keeping requirements to ensure files meet compliance requirements. Ensure all dealings with customers are carried out in a professional and courteous manner. Liaising with clients/insurance companies via a variety of methods. Administration of existing business. Appointment making, diary-keeping. Comply with the Company Compliance, TCF, T&C, financial crime and anti-money laundering procedures at all times. Ensure all supporting documentation is maintained as per the Company's procedures Maintain all standards of performance as required by the Company. Skills and Experience Required You will ideally have three years' experience minimum of working in a Financial Services practice administration role Knowledge of IO back office system (essential) Understanding of a range of financial services products, e.g. pensions, investment, life assurance, etc. Excellent working knowledge of various investment/pension platforms Developing and maintaining technical knowledge and qualifications. Computer skills - competence with using various software, word processing, and in-depth knowledge of back-office administration systems. Excellent telephone and communication skills. First-class customer service skills. Flexibility and ability to work in a pressurised sales environment. Ability to work as part of a team and on your own initiative. Supervisory and training skills would be desirable. Qualifications and Experience Certificate in Financial Planning or working towards, Minimum RO1 or equivalent qualification Several years' experience of working in a similar customer service/sales environment in financial services. Personal attributes Customer-oriented, attentive to detail and takes pride in own work Able to prioritise own and team's workload Ability to maintain a professional manner when under pressure Works well on their own and as part of a team Proactive, uses initiative and takes ownership Confident in contributing ideas to enable continuous improvement Flexible, Adaptable and Organised Benefits My client offer an excellent remuneration, with a benefits package including a pension, a cashplan scheme, and company sick pay. My client provide training support to undertake professional qualifications for further promotional prospects This role will be based in my clients newly refurbished office in the heart of Norwich. Flexible working opportunities. 25 days holiday Death in Service 3 x Salary Annual pay review (April) Discretionary annual group bonus Social events