Technique Recruitment Solutions

Job Title: Administration Assistant Location: Norwich Salary: 25-30k Role Overview My client are seeking an experienced and highly capable Administration Assistant to support our rapidly growing business. This will be a fast-paced role, suited for a candidate with impeccable communication skills, a high level of customer care, excellent attention to detail and significant degree of IT literacy. The successful candidate will report to the Administration Manager and partake is all administrative functions the business requires, from customer facing to back-room office management. This role requires a strategic thinker who is also comfortable executing a multitude of different activities simultaneously whilst being able to react quickly to sudden changes. Must have a UK driving licence, and be willing to travel across the UK for the purposes of the job. This will include staying over ( paid by company) and a pool car will be provided. Key Responsibilities Key responsibilities for the role will include, but not be limited to the following: • Contact new customers registering via our website and guide them through the onboarding process. • Clearly explain the benefits and process of our products over the phone, responding confidently to queries. • Prepare contracts, legal documentation, and supporting paperwork with a high level of accuracy and attention to detail. • Liaise with external legal representatives to coordinate contract reviews and finalisation. • Meet with customers at our premises to facilitate contract signings and provide a professional, welcoming experience.• Provide ongoing customer support throughout their journey, including post-completion follow-up. • Schedule installation works, site surveys, inspections, and ongoing monitoring visits, ensuring effective diary coordination and communication between clients and operational teams. • Act as Front of House at our busy Norfolk site, managing visitors, incoming calls, and general enquiries. • Provide general administrative support across the business to ensure smooth day-to-day operations. Skills & Experience Essential • Demonstrable experience in an administrative support role, providing comprehensive assistance to senior staff and wider teams. Experience managing diaries, coordinating meetings, preparing documentation, maintaining records, and ensuring smooth day-today office operations. • Strong customer service background, with experience handling enquiries via phone, email, and in person. Confident in managing expectations, resolving queries efficiently, and dealing professionally with challenging or sensitive situations while maintaining a positive client experience. • Excellent written and verbal communication skills, with proven ability to draft high-quality correspondence, reports, meeting minutes, and client communications with accuracy and attention to detail. • Experience supporting a busy office environment, including prioritising workloads, meeting deadlines, organising travel and events, processing invoices, and maintaining filing systems (both electronic and paper-based). • Highly proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and comfortable learning new systems quickly. Experience using databases, CRM systems, or document management systems to maintain accurate records. • Comfortable working in a fast-paced, hands-on environment, demonstrating flexibility and initiative to support changing priorities and business needs. Technique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency.

Forklift Technician in Norwich Our well-established client, privately owned client, are looking to appoint Forklift Engineers/Technicians to join their rapidly expanding team to support the increase in sales of new and used forklift trucks. As an experienced Service Engineer you can look forward to full product training, and a promising career with a great team of likeminded Forklift Technicians. Your background may be either an agricultural engineer, a plant engineer or even an LGV/HGV engineer or Motor Vehicle Technician. Key Responsibilities: Servicing and preventative maintenance of customer forklift truck equipment ensuring unscheduled repairs are minimised Attend breakdowns and perform mechanical, hydraulic and electrical fault diagnosis carrying out subsequent repairs in a time and cost-effective manner Provide the customer and company with clear information regarding equipment, service, repair or inspection status submitting any recommendations as appropriate Develop and maintain client relationships ensuring the highest levels of customer service is achieved Liaison with the parts department to ensure appropriate stock levels are held on the company vehicle. Completion of documentation to company standards Adhering to Health & Safety requirements at all time Personal Specification: In-depth mechanical experience including strong diagnosis and repair skills A FLT Engineering, Agricultural Engineering or Plant Engineering background Experience of hydraulics and electrical equipment an advantage, however factory training will be provided as required Strong communication skills, written and verbal A professional and confident personality with the ability to liaise with people from all walks of life Able to plan and prioritise workload A flexible and helpful attitude to work A full driving licence Technique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency.

Front-Line Leader - Fabrication/Assembly Near Stalham Mon-Thurs 8am-4.30pm Friday 8am-3.30pm Our client are manufacturers of high-end products servicing the marine sector with an ever-increasing product range. Customer expectations are excellence in product design, cost and delivery performance. As a Front-Line Leader, you will take responsibility to lead a production team. You will support, challenge, inspire and coach Team Members in delivering the company strategy and production/cellular objectives. You will be the first line contact for your team and responsible to ensure they are performing and adhering to all processes and procedures. Communicate and participate in tiered meetings. The successful candidate will have an engineering or manufacturing background with a technical understanding and ideally formal training in production engineering. The role requires strong numerical and IT skills. Having a working understanding of the principles and tools of lean manufacturing and continuous improvement tools within a low volume, high quality manufacturing facility would be advantageous Responsibilities: • Lead: To guide, support and lead the team you are assigned to. Coordinating their workloads and providing support to ensure that all inbound and outbound activities are completed in time to meet expected timescales. • Develop engagement within your team by achieving minimum 75% participation in Engagement Survey and 100% participation in performance reviews. • Assist where required in production while also monitoring, coaching, and evaluating the team s performance. • Goal orientated: Make decisions based on data and drive results to achieve production targets. • Collect and monitor daily performance metrics and communicate daily via the Tier 1 production boards covering aspect of SQDCP. • Obtain product parts, materials, tools etc., set up bench and test facility, within machine shop or assembly and test product. • Implementation and ownership of KPI/ metrics to support the department s development and to secure direction. • Compliance: Ensure that all operations comply with process documentation, industry standards and regulations • Manage HR related issues whilst treating sensitive information/conversations with upmost confidentiality. Report incidents and seek guidance from HR and the management team when required. • Communication lead Tier 1 briefings, performance reviews, cover Tier 2 briefings when requested. • Comply with all environmental, health and safety policies and procedures. Reporting any relevant issues to immediate Supervisor, EHS team member. • Efficiency: Work closely with other teams to drive class leading delivery performance. • Reviewing worker performance (and use corrective action as appropriate) and identify training needs. • Attention to Detail: Pay close attention to every aspect of the processes associated with your team s work. • Focus on Continuous Improvement and on accomplishing Departmental and Plant goals. Using the Lean System work processes as and when applied to the area . • Ensuring the customer is provided with products to their quality requirements in the right quantity and on time. • Ensuring stocks in your area of responsibility are accurate, through cycle counting and correct recording of stock movements. The Person: • Engineering/manufacturing background with a technical understanding and ideally formal training in production engineering. Requires strong numerical and IT skills. • Have a working understanding of the principles and tools of lean manufacturing and continuous improvement tools within a low volume, high quality manufacturing facility . • Identifies with the Company s Core Values and encourages the promotion amongst team members. • Effective communicator who is adaptable and can motivate team members and is willing to listen to ideas. • Team player with strong leadership skills, a hands-on approach and a visible level of drive and enthusiasm, with the ability to think strategically. • Ability to work productively, efficiently, and effectively with initiative and drive, even under tight deadlines and pressure, while maintaining attention to detail and quality • Excellent communication skills and the ability to work well in a team at all levels. Technique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency.

Job Title: Groundworker/Plant Operator Gang Location: Norfolk Salary: Depends upon experience Our customer has 25+ years of dedicated experience in the sewage treatment industry. Their core focus is on supplying and fitting reliable sewage treatment units, drainage and utilities and pump stations, tailored to cater to the needs of both individual homeowners and property developers. Looking for 2 x 2 person gangs. Each gang would comprise a digger driver and a groundworker. The qualifications would be: Digger driver with at least 5 years' experience on 360 excavators above and below 10 tons. Good experience of heavy equipment. The groundworker will have experience in domestic drainage, mains drainage and heavy civils. One of the two will need to be capable of being foreman and running each job, using drawings, setting out and communicating with his manager. Must be prepared to stay away 4 days a week. The work will be in Norfolk and Kent for now, but will also be in various locations across the UK. Technique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency.

Project Engineer My client is a Norwich based engineering company which specialises in the design, manufacture, supply and support of rotating electrical machines and associated equipment. Previous experience in an engineering manufacturer role is essential to be considered for this role They have a requirement for a skilled and motivated Project Engineer to join their team. The successful candidate will have previous experience in handling technical customer accounts in a manufacturing or engineering business. The individual should be self-motivated, flexible and have some mechanical engineering and logistics knowledge. The successful applicant will be working as part of a small team and would be required to undertake the following tasks - Manage current projects and deliver on time, in budget. Coordinating service engineers Assist in the development of new business in the UK and overseas Liaise with the Engineering team across departments in the UK and the commercial office in China Liaising, negotiating and building relationships with suppliers and Customers worldwide Provide technical, commercial and logistics support as required Some Clerical/Admin tasks - raising purchase orders, invoices and shipping documents A knowledge of Microsoft Office and Access software would be an advantage. The successful applicant would also be required to travel overseas to visit customers and suppliers. A degree in Mechanical Engineering or a related field is preferred but not essential for candidates with relevant experience. Training will be provided as required Technique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency.