Lloyd Recruitment Services Ltd

M&E Operational Planner Location: LeatherheadHours: 37.5 hours a week / Monday-FridaySalary: £30,751.00 + benefits including free parking The Role We are looking for an organised and forward-thinking M&E Operational Planner to join our clients expanding team at their Head Office in Leatherhead.You will play a key role in coordinating and scheduling daily work for engineers, ensuring service level agreements (SLAs) are met and resources are used effectively. This role is essential in balancing demand, managing operational pressures and supporting overall service performance. Key Responsibilities Planning & Scheduling Allocate and schedule daily work orders based on priority and availability Balance engineer workloads (12+ jobs per day per engineer) Review completed jobs and arrange return visits where needed Proactively manage risks to SLAs Resource Coordination Monitor engineer availability and identify capacity gaps Escalate concerns to Field Operations Managers (FOMs) Adjust schedules in response to operational needs Communication & Stakeholder Liaison Liaise with engineers, FOMs and internal teams Resolve scheduling conflicts and competing priorities Communicate appointment changes or delays to tenants professionally Performance & Systems Track engineer progress throughout the day Maintain accurate records in Business Central (BC) Identify opportunities to improve planning processes For this role you will need: Experience planning workloads in high-volume operational environments Ability to manage competing priorities under pressure Strong organisational and problem-solving skills Excellent communication skills Experience using CRM or workforce management systems High attention to detail GCSEs (or equivalent) in English and Maths Planning or operations qualification First Aid, Fire Warden or Display Screen training Experience in process improvement or trend analysis What Success Looks Like SLAs are protected through proactive planning Operational risks are identified early and managed effectively Engineers and managers trust your judgement Planning processes continuously improve Refer a friend and earn a retail voucher worth up to £500!Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15401

Assistant Underwriter - Marine (Yacht) Remote Working Up to £29k DOE plus target related bonus We're please to be partnering with an established and growing independent insurance provider, who are seeking an Assistant Underwriter with yacht experience to join their specialist team. The business manages a varied UK and international portfolio and offers genuine long term career progression. The Role: You will primarily handle yacht renewals, including: Obtaining and preparing renewal terms Issuing documentation to clients and brokers Proactively following up to maximise retention The role also involves processing business on internal systems (Acturis experience advantageous), issuing MTAs and endorsements, maintaining accurate records, liaising with insurers, and responding to client and broker queries. Ensuring documentation is issued promptly and in line with FCA requirements is essential. About You: Previous yacht underwriting or yacht insurance experience is essential Strong attention to detail and a methodical approach Confident communicator with excellent customer service skills IT literate, with working knowledge of Word and Excel Self motivated and comfortable working independently in a remote environment This is an excellent opportunity to further develop your career within a specialist marine underwriting business. Refer a friend and earn a retail voucher worth up to £500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

IT Helpdesk - 1st to 3rd Line People Focused MSP £27k - £45k DOE + Bonus We're partnered with a well-established, employee-first MSP that's built its reputation on investing in people. Their culture is supportive, collaborative, and geared towards genuine long-term development. Whether you're just beginning your IT career or you're ready to deepen your technical expertise, this is an environment where you'll be trusted, trained, and challenged - without the high-pressure "call centre" feel. You'll be part of a close-knit team of 10, working with a wide range of technologies and clients. What's on offer: 1st Line - up to £27k DOE / 2nd & 3rd Line - up to £45k DOE + bonus Paid certifications and a clear progression path Wellness perks, including gym access Friendly culture with regular socials Stability - people join and stay long-term 1st Line Support: Ideal if you're a graduate with an IT-related degree or have 1+ year's IT support experience. You'll take on day to day queries, get hands-on with Office 365 and networking, and grow your technical toolkit in a nurturing environment. 2nd / 3rd Line Support: Best suited if you've got 2-4 years' MSP experience and can confidently handle escalations, client onboarding, and advanced troubleshooting. You'll work with Windows Server, AD, firewalls, Citrix, VMware/Hyper-V, and Veeam. What we're looking for: Full UK driving licence + own vehicle (site not accessible by public transport) Great communication skills and a customer-first approach Organised, proactive problem-solver Happy to work occasional paid overtime (common in most IT based positions!) If you're after an MSP where people genuinely matter, and where you'll be supported to grow your skills and career, we'd love to hear from you. Refer a friend and earn a retail voucher worth up to £500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. ME15139