ProTech Recruitment Ltd

Business Development Manager Up to 55K plus benefits Location: Hitchin We are seeking an experienced and commercially driven Business Development Manager to join a growing manufacturing business. You will be responsible for leading the Account Management team, developing long-term customer relationships, driving profitable growth, and identifying new business opportunities. This is an excellent opportunity for someone with a strong technical background and proven sales leadership experience who enjoys working in a fast-paced manufacturing environment. Key Responsibilities as a Business Development Manager Lead, mentor and develop a team of Account Managers to achieve sales and business objectives. Manage and grow existing customer accounts while identifying opportunities for additional business. Prepare and oversee quotations for existing and prospective customers, ensuring all opportunities are followed up. Manage the contract review process, ensuring customer orders are processed accurately and efficiently. Liaise with procurement, production and other internal departments to ensure customer delivery expectations are achieved. Build and maintain strong relationships with key stakeholders across customer organisations. Conduct regular customer business reviews to identify growth opportunities and strengthen partnerships. Work alongside the Head of Sales to develop and implement sales strategies that support long-term business growth. Identify and secure new business opportunities through market research, lead generation and networking. Monitor sales performance against agreed targets and implement actions to achieve or exceed objectives. Skills & Experience as a Business Development Manager Previous experience in Account Management, Sales or Business Development within a manufacturing or engineering environment. Experience leading or developing a sales or account management team. Strong technical understanding, ideally within electrical engineering, contract manufacturing or a similar industry. Proven success in developing customer relationships and achieving sales targets. Excellent communication, negotiation and relationship-building skills. Strong commercial awareness and sound business decision-making ability. Excellent organisational skills with strong attention to detail. Strong analytical and problem-solving skills. Proficient in Microsoft Office, including Excel, Word and PowerPoint. Self-motivated with the ability to identify and develop new business opportunities. Full UK driving licence and willingness to travel to customer sites as required. Apply now or contact Mia Gandolfo at ProTech Recruitment in Hemel Hempstead.

Regulatory Affairs Coordinator Hertford Hybrid/Part-Time Working Available Up to 40,000 An established manufacturer of regulated products is seeking a Regulatory Affairs Coordinator to support the ongoing maintenance of compliance and technical documentation across an established portfolio of products. This is a hands-on role suited to someone who enjoys practical regulatory work within an SME environment and can efficiently manage documentation and compliance activities without unnecessary complexity. Responsibilities: Maintain UK and EU product registrations. Review and maintain Technical Files and supporting documentation. Prepare and maintain PMS, PSUR and Clinical Evaluation documentation. Review and update IFUs and product labelling. Monitor regulatory updates and ensure ongoing compliance. Prepare technical justifications, gap analyses and briefing notes. Support customer regulatory queries and external audits. Maintain electronic and physical document control systems. Requirements: Previous experience within medical devices, regulatory affairs or quality assurance. Knowledge of ISO13485 and medical device regulations including MDR, MDD and UKCA. Experience with Technical Files and technical documentation. Strong organisational skills and attention to detail. Comfortable working independently within an SME environment. Unfortunately, sponsorship is not available for this position, so applicants must already hold full and unrestricted right to work in the UK.

IT Operations Manager Hemel Hempstead, Hybrid (3 days in the office, 2 from home) 65,000 - 70,000 + Excellent Benefits Be the person who keeps the business running. Not everyone wants to spend their life delivering the next migration project. Some people genuinely enjoy making sure the IT operation runs like clockwork. If you're the person who takes ownership, keeps suppliers on their toes, enjoys solving problems before anyone else notices them, and likes being the calm head when things don't quite go to plan we'd like to meet you. We're looking for an IT Operations Manager to become the trusted right hand to our Technology Director within a successful international healthcare business. This isn't about sitting in endless project meetings. It's about owning the day-to-day operation of IT across the business, making sure services are reliable, secure and continually improving. What you'll be doing Taking ownership of day-to-day IT operations. Managing and challenging external IT suppliers and MSPs to deliver excellent service. Monitoring SLAs, KPIs and service performance. Acting as the senior escalation point for operational IT issues. Driving continual service improvement and operational efficiency. Supporting infrastructure, business systems and technology upgrades. Helping shape disaster recovery, business continuity and cyber security initiatives. Producing meaningful service reporting for senior stakeholders. Working closely with the Technology Director, becoming a trusted operational deputy. We're looking for someone who Has experience running an internal IT operation. Enjoys supplier and stakeholder management just as much as the technology itself. Knows how to hold third-party providers accountable. Can build relationships across every level of a business. Has a solid infrastructure background with broad Microsoft technology knowledge. Stays calm under pressure and enjoys solving operational challenges. Has worked within a regulated or quality-driven environment (healthcare, manufacturing, engineering or similar) - although this isn't essential. Why this role? You'll be joining a collaborative business where IT is genuinely valued, not hidden away in a back office. You'll have the opportunity to influence how technology is delivered across the organisation, work closely with senior leadership and make a real difference to the people using your services every day. If you enjoy running IT Operations rather than simply delivering projects, this could be exactly what you're looking for. Applicants must have the unrestricted right to work in the UK. Unfortunately, sponsorship is not available for this position.

Test Technician Location: Hemel Hempstead Salary: £28,000+ DOE Key Skills: Electronics Testing Production Testing Automatic Test Equipment (ATE) PCB Testing Are you an experienced Test Technician ready for your next challenge?Due to continued growth and a strong order book, our client is expanding their team and seeking a skilled Test Technician to support their busy production facility in Hemel Hempstead. What You'll Be Doing as a Test Technician Carrying out daily testing of components, sub-assemblies, and finished instruments in line with customer specifications Using Automatic Test Equipment (ATE) and diagnostic rigs to ensure electronic products meet quality standards Recording and documenting test results accurately for audit and traceability purposes Identifying and reporting faulty boards, and assisting in fault diagnosis and repair Maintaining and repairing test equipment as required Suggesting improvements to existing test and production processes What We're Looking For as a Test Technician Proven experience using ATE for component and board-level testing Confident with electronic test and diagnostic rigs Ability to follow verbal and written test instructions accurately Ideally trained to IPC610 standards (training can be provided if not certified) Strong attention to detail and a proactive approach to problem-solving If you're a motivated Test Technician seeking a new opportunity with a company that values your technical skills and dedication, click apply now or contact Molly Brooks at ProTech Recruitment in Hemel Hempstead.