Technical support - 2nd line - Temporary Location :Eastleigh / Southampton (Hybrid) Hours : Rotating shift pattern: 4 days on / 4 days off Coverage Monday to Sunday, 06:00 - 23:00 Current shifts: 7:00am - 7:00pm 8:00am - 8:00pm 9:00am - 9:00pm Duration: This is an ongoing position Salary :£27000- pro rata Dynamite Recruitment is supporting , a global leader in technology solutions, is looking for a Customer Support Analyst / 2nd Line technical support to join their team on a temporary basis. This is an immediate start opportunity for someone with strong technical support line who thrives in a fast-paced, customer-focused environment. You will provide second-line support for the client's POS software, managing cases from initial contact through resolution, troubleshooting issues, and delivering a world-class customer experience. Key Responsibilities Respond to customer queries via calls, emails, and web portal Investigate and resolve technical issues, escalating when necessary Log and manage cases from start to finish, maintaining clear documentation Contribute to knowledge base updates and team knowledge sharing Collaborate with internal and global support teams Participate in continuous improvement initiatives Required Skills & Experience 18 months -2+ years' experience in technical helpdesk/support Strong customer service and communication skills Experience with Windows operating systems and basic networking Analytical and problem-solving abilities Ability to work effectively in a high-paced team environment Desirable Experience with SQL / database management Knowledge of payment systems or retail operations Additional language skills (Spanish or French) Apply Today If you are available immediately and want to join a dynamic technical support team, send your CV to Dynamite Recruitment
Jun 07, 2026
Seasonal
Technical support - 2nd line - Temporary Location :Eastleigh / Southampton (Hybrid) Hours : Rotating shift pattern: 4 days on / 4 days off Coverage Monday to Sunday, 06:00 - 23:00 Current shifts: 7:00am - 7:00pm 8:00am - 8:00pm 9:00am - 9:00pm Duration: This is an ongoing position Salary :£27000- pro rata Dynamite Recruitment is supporting , a global leader in technology solutions, is looking for a Customer Support Analyst / 2nd Line technical support to join their team on a temporary basis. This is an immediate start opportunity for someone with strong technical support line who thrives in a fast-paced, customer-focused environment. You will provide second-line support for the client's POS software, managing cases from initial contact through resolution, troubleshooting issues, and delivering a world-class customer experience. Key Responsibilities Respond to customer queries via calls, emails, and web portal Investigate and resolve technical issues, escalating when necessary Log and manage cases from start to finish, maintaining clear documentation Contribute to knowledge base updates and team knowledge sharing Collaborate with internal and global support teams Participate in continuous improvement initiatives Required Skills & Experience 18 months -2+ years' experience in technical helpdesk/support Strong customer service and communication skills Experience with Windows operating systems and basic networking Analytical and problem-solving abilities Ability to work effectively in a high-paced team environment Desirable Experience with SQL / database management Knowledge of payment systems or retail operations Additional language skills (Spanish or French) Apply Today If you are available immediately and want to join a dynamic technical support team, send your CV to Dynamite Recruitment
HR Assistant Location: Yeovil, Somerset Pay Rate: £15.11 P/H Hours: Monday to Friday, full-time hours Contract: Temporary ongoingWe are currently recruiting for a proactive and organised HR Assistant to join a busy and supportive People team based in Yeovil. This is an excellent opportunity for someone with previous HR or recruitment administration experience who enjoys working in a fast-paced environment and delivering excellent customer service. The successful candidate will support a wide range of HR and recruitment activities, ensuring an efficient and professional service is provided across the business. Key Responsibilities Manage the POD Helpdesk and HR inboxes, responding to first-line HR policy and procedure queries in a timely manner. Process contractual changes, including obtaining approvals, issuing documentation, and updating HR systems. Work closely with Payroll to ensure all new starters, changes, and leavers are processed accurately and efficiently. Produce basic HR reports for internal stakeholders. Provide support during projects, restructures, consultations, and peak workload periods. Support or lead HR projects focused on continuous improvement and business change. Support onboarding by liaising with hiring managers and helping resolve any onboarding obstacles. Manage compliance checks including Occupational Health, DBS, Right to Work, driving licence and insurance checks. To be considered for this role, you must have/be CIPD qualified, working towards or have equivalent experience. Previous HR or recruitment administration experience. Ability to work under pressure and manage a varied workload effectively. Excellent verbal and written communication skills. Ability to work independently and make appropriate decisions. Understanding of HR policies and procedures. Good working knowledge of Microsoft Office and HR systems. Understanding of GDPR and data protection principles. If you are an organised HR professional looking for your next temporary opportunity within a friendly and fast-paced environment, we would love to hear from you.
Jun 05, 2026
Seasonal
HR Assistant Location: Yeovil, Somerset Pay Rate: £15.11 P/H Hours: Monday to Friday, full-time hours Contract: Temporary ongoingWe are currently recruiting for a proactive and organised HR Assistant to join a busy and supportive People team based in Yeovil. This is an excellent opportunity for someone with previous HR or recruitment administration experience who enjoys working in a fast-paced environment and delivering excellent customer service. The successful candidate will support a wide range of HR and recruitment activities, ensuring an efficient and professional service is provided across the business. Key Responsibilities Manage the POD Helpdesk and HR inboxes, responding to first-line HR policy and procedure queries in a timely manner. Process contractual changes, including obtaining approvals, issuing documentation, and updating HR systems. Work closely with Payroll to ensure all new starters, changes, and leavers are processed accurately and efficiently. Produce basic HR reports for internal stakeholders. Provide support during projects, restructures, consultations, and peak workload periods. Support or lead HR projects focused on continuous improvement and business change. Support onboarding by liaising with hiring managers and helping resolve any onboarding obstacles. Manage compliance checks including Occupational Health, DBS, Right to Work, driving licence and insurance checks. To be considered for this role, you must have/be CIPD qualified, working towards or have equivalent experience. Previous HR or recruitment administration experience. Ability to work under pressure and manage a varied workload effectively. Excellent verbal and written communication skills. Ability to work independently and make appropriate decisions. Understanding of HR policies and procedures. Good working knowledge of Microsoft Office and HR systems. Understanding of GDPR and data protection principles. If you are an organised HR professional looking for your next temporary opportunity within a friendly and fast-paced environment, we would love to hear from you.
