Career Legal

My client, a leading international law firm, are recruiting a Facilities Manager role for their Cheltenham office. The Facilities Manager is primarily responsible for the day-to-day running of the office and team as well as linked contractors and suppliers and supporting with a wide range of projects. THE ROLE Manage the Facilities Helpdesk, ensuring efficient handling of queries related to heating, reactive works, access requests, administration, and general building maintenance. Plan and organise daily FM helpdesk operations, including liaising with external contractors. Take the lead on service delivery, coordinating and communicating with the wider Facilities team Implement and manage Helpdesk procedures, such as permit-to-work processes, to prioritise reactive and planned activities. Support the Head of Facilities with Cheltenham and firmwide projects, day-to-day tasks, and innovative ideas aligned with the Firm's values. Assist with the management of FM services, including Helpdesk, General Office, Archives, Reception and Facilities Assistant Ensure the Facilities team is prepared for meeting room setups and planned activities for the week ahead. Supervise weekend and out-of-hours works and office moves (ad hoc) Provide cover for the FM team during lunch breaks and periods of absence. Monitor and manage Cheltenham budgets, including completing the annual budget. Review and approve invoices for payment. Manage the aspects of the M&E contract, ensuring KPI compliance, adherence to the planned preventative maintenance schedule, and logging issues with appropriate SLAs. Oversee the Cleaning contract, ensuring regular meetings with the account manager, monitoring KPIs, and scheduling periodic cleaning programs. Manage the stationery contract, reviewing orders, scheduling monthly meetings, reviewing reports, and approving invoices. Engage with the Building landlord when required. Ensure compliance with legislation and best practices in FM areas, particularly M&E and building functions, and maintain related records and systems. Contribute to ISO 14001 standards and the Environmental Management System (EMS), supporting the firm's sustainability goals through effective facilities management practices. Manage the Security Access System, ensuring GDPR and information security compliance. Oversee the security system access database, conducting regular audits. Conduct regular one-to-one catch-up meetings with the team to support performance. Maintain up-to-date records of holiday/absence and arrange necessary cover for the FM team. Ensure document management systems are updated and accessible. Maintain and update spreadsheets related to energy, waste, post, meeting room bookings, Helpdesk job logs, and other key data. Ensure intranet pages are regularly updated. Liaise with the Marketing Events team and DE&I regarding events and facilities requirements. Work closely with the wider Facilities teams on projects when required. Arrange and participate in early morning evacuation drills with H&S and Facilities teams, ensuring compliance and readiness. QUALIFICATIONS & EXPERIENCE Proven experience within a Facilities Helpdesk (or similar) environment Prior administrative experience in Facilities, ideally gained within a professional environment A working knowledge of Microsoft packages Highly motivated individual who will be able to use own initiative Excellent organisation skills Excellent customer service skills Good communication skills both oral and written, with the confidence to liaise with personnel at all levels of the Firm and with external contacts Flexible, positive, can-do attitude Pro-active team player Ability to work under pressure and prioritise conflicting requirements effectively Professionally presented Good problem-solving skills High degree of accuracy/attention to detail Please apply today for immediate consideration!

My client is looking to hire an office assistant into their busy team ASAP! Duties Provides assistance in setting up and dismantling a range of AV equipment and responds to requests for assistance as required. Liaises with Venue Services throughout the day, ensures availability by radio to respond to requests for assistance in setting up rooms and AV equipment. Provides assistance in the post room such as sorting, delivering and franking post and booking couriers when necessary. Assists with a range of stationery requests, including delivering stationery orders to the appropriate departments and tenants' offices. Supports all facilities services in a variety of ways as necessary e.g., covering reception and switchboard, assisting the Building Services team and ensuring that recommended Health and Safety practices are followed at all times. Assists in the evacuation of the premises in the event of a fire or other emergency. Actively contributes to effective communication within the team and with others. Ensures any finances related to the role are in compliance with related policies and procedures. Effectively contributes to project/business performance by planning, co-ordinating, delivering, evaluating and communicating as appropriate. Actively learns and develops to stay up to date with developments in area of expertise and to meet the changing needs of the job, team and organisation by participating in appraisal and appropriate learning activities. Undertakes any other duties that may reasonably be required. Please apply today for immediate consideration.

Our client, an international law firm are seeking a Facilities Assistant to join the team on an urgent basis. You will be expected to work in the office Monday to Friday 2pm - 10pm (no hybrid offerings available). Duties will include: Be the friendly first point of contact for all facilities-related requests in the London office. This includes anything from building maintenance and lighting to air-conditioning and security. Support with reprographic and document production tasks, ensuring each job is completed on time and to a high standard. Liaise with maintenance contractors to make sure any repairs or facilities issues are resolved promptly and efficiently. Carry out regular floor walks and inspections to help ensure the office environment remains safe, tidy and well maintained. Setup of security passes, arranging special access where needed and managing pass deactivations for leavers. Support with office moves and workspace changes Ensure all office equipment is well maintained and arranging for timely repairs when needed. Make sure all stationery areas are fully stocked and kept organised. Oversee the smooth handling of incoming and outgoing mail and courier deliveries. Take ownership of ensuring all Health & Safety signage and information is up to date and clearly displayed. Regularly report any Health & Safety concerns to the relevant team Please apply today for immediate consideration!