Parkside Office Professional

Our client based in Watford is looking for a German speaking Customer Service/Account Coordinator to join their growing team. As an Account Coordinator you will build and maintain strong client relationships by serving as the lead point of contact for dedicated customers. The Account Coordinator will manage activities through to completion and communicate back to the client. Act as liaison between the company client and our clients teams and will collaborate with key internal stakeholders to drive our clients initiative. They will be responsible to ensure account long-term profitability by understanding and ensuring current contractual terms and conditions are in place.The Account Coordinator will be responsible for both the retention and growth of their existing client base, as well as soliciting client feedback and driving customer satisfaction. Key Responsibilities: Serve as lead point of contact for clients, answering questions, addressing concerns, finding solutions, communicating updates, and handling transactional sales opportunities. Build and maintain strong, long-lasting relationships with clients, and proactively address client retention and growth. Monitor service, equipment, and consumable contracts to ensure execution of Terms & Conditions, including profitability approved by the business. Evaluate the customer's current service plan and provide recommendations based on the client's needs and suite of products. Monitor clients recurring revenue trends while driving efficiencies through the entire ordering process and educating and driving use usage of Partner Place. Coordinate each department to deliver and exceed the requirement of the customer. Partner and understand internal departments, processes, and stakeholders. This includes, but not limited to, Service, Invoicing, Implementation, Contracts, Incident Handling, Engineering, and Credit and Collections. Align with Sales team on customer expectations, growth, and retention strategies. An emphasis on driving a positive experience with both new and current equipment and assisting Sales. Collaborate with Sales team to identify upsell opportunities, and referrals while keeping customers satisfied and engaged with the current product portfolio. Assess client needs and find creative solutions to assist and manage challenging customers requests and escalation.

Project Co-ordinator Location: Milton Keynes Salary: Competitive + benefits The Opportunity We are looking for a highly organised and proactive Project Co-ordinator to join a growing operations team based in Milton Keynes. This is a fantastic opportunity to play a key role in delivering projects from inception through to completion, working closely with internal teams, engineers, and customer stakeholders to ensure successful delivery. The Role As Project Co-ordinator, you will be responsible for supporting the full project lifecycle, ensuring timelines, resources, and logistics are effectively managed. You will act as the central point of coordination between project teams, management, and customers. Key responsibilities include: Maintaining and managing project schedules, documentation, and tracking tools Coordinating engineers, site activity, and communications Supporting logistics, including materials, transport, and supplier coordination Producing management information (MI) reports such as stock usage and engineer utilisation Updating internal systems and ensuring data accuracy across platforms Assisting with risk assessments and project documentation (RAMS) Monitoring stock levels, carrying out cycle counts, and investigating discrepancies Identifying opportunities to improve processes and drive operational efficiency About You We are looking for someone who thrives in a fast-paced, detail-driven environment and enjoys working across multiple teams. You will have: Previous experience in a project coordination, operations, or logistics role Strong organisational and planning skills with excellent attention to detail Good working knowledge of Microsoft Office, particularly Excel Experience using service management or operational systems (desirable) Strong communication skills and the ability to liaise with internal and external stakeholders A proactive mindset with the ability to identify and solve problems A team-oriented approach with a strong customer focus

Hands on in leading the implementation project for MS Dynamics 365 Experience in roll out in Multi- countries MS Certificates Job Title: Dynamics 365 Implementation Lead Location: Uxbridge, London (Hybrid) Salary: £70,000-£75,000 Right to Work: Must hold UK settled status or a British passport About the Role: We are looking for a Dynamics 365 Implementation Lead for a global brand to lead the rollout of Microsoft Dynamics 365 Customer Service (Case Management and Customer Insights) and Contact Centre across our EMEA and APAC businesses . You will play a key role in integrating CRM with existing systems, including D365 F&O and Salesforce Commerce Cloud , and ensuring a seamless experience for both B2C and B2B customers. This is a hands-on, strategic role where you will drive adoption, support teams, and continuously improve CRM processes. You will work with internal stakeholders, 20 countries, and external partners to deliver a scalable, user-focused CRM platform. What You'll Do: Lead end-to-end CRM implementation projects, from planning to rollout and ongoing support Integrate Microsoft Dynamics 365 with ERP and eCommerce platforms Define, document, and optimise CRM processes, user journeys, and data flows Provide training, onboarding materials, and ongoing support to drive adoption Monitor CRM adoption, performance metrics, and user feedback for continuous improvement Ensure data integrity and compliance with regulations such as GDPR Support change management initiatives and internal communications What We're Looking For: Proven experience implementing Microsoft Dynamics 365 Customer Service / Contact Centre Experience integrating CRM with ERP (D365 F&O) and eCommerce platforms (Salesforce Commerce Cloud preferred) Strong project management and stakeholder communication skills Understanding of CRM strategy, customer lifecycle management, and data governance Proactive, self-starting mentality with the ability to drive complex projects independently Bonus: Experience with Power Platform, Azure services, or customer analytics Why Join : Hybrid working with office-based days in Uxbridge Salary £70,000-£75,000 25 days holiday which increases with service Opportunity for international exposure with some travel across EMEA and APAC Work in a fast-moving, collaborative environment to shape the clients CRM strategy Right to Work: Candidates must have UK settled status or a British passport due to international travel requirements.

(SalesForce) Commerce cloud architecture Skilled with javascript, Node.js Strong HTML, CSS Salesforce Commerce Cloud Developer (SFCC) Location: Uxbridge, London (Hybrid) Salary: £70,000 - £75,000We're working with a luxury client to find a talented Salesforce Commerce Cloud Developer to join their e-commerce team. This is your chance to work on world-class e-commerce solutions in a collaborative, fast-paced environment. What you'll do: Develop and enhance features on Salesforce Commerce Cloud (SFCC). Integrate third-party services like payment gateways, CMS, and marketing tools. Optimise code for performance, scalability, and security. Collaborate with UX/UI designers, product owners, and other developers in an agile team. Mentor junior developers and contribute to best practices. What we're looking for: 5+ years in e-commerce development (frontend & backend). Strong skills in JavaScript (ES6+), Node.js, HTML/CSS, and responsive design. Experience with SFCC, SFRA, REST APIs, Git, and CI/CD pipelines. Problem solver, team player, and agile working experience. Perks: Hybrid working - 3 days in Uxbridge office. Competitive salary: £70,000 - £75,000. 25 days holiday (which increases with service) Employee discounts Work with a prestigious luxury brand in a supportive environment.

Are you looking to build a career in Transport Planning with one of the world's leading logistics providers.This is your opportunity to learn, grow and progress in a fast-moving industry at the heart of Heathrow's import/export operations. Salary: £24K - £26K, depending on experience + Shift Allowance Shifts: Rotating (Mon-Fri, 06:00-14:00 / 14:00-22:00) Location: HayesAs a Trainee Transport Planner , you'll be: Supporting the planning of daily import collections & export deliveries Learning to ensure legal compliance with DVSA, WTD & Aviation Security regulations Working alongside experienced planners to keep operations running smoothly Communicating with teams, customers & external partners Developing your knowledge of air freight, scheduling & UK transport legislation What we're looking for: Previous experience in an office/administration environment A genuine interest in logistics, transport, or freight forwarding Strong communication & organisation skills A proactive, adaptable approach - calm under pressure and keen to learn Some relevant experience (transport, scheduling, logistics) is helpful but not essential This is the perfect role if you're ambitious, hands-on, and ready to kickstart a career in global logistics.