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About the Opportunity This role sits within the discovery phase of the Integrated Care Record, a strategic initiative exploring how best to co-design and deliver a shared digital care record that enables seamless access to patient and citizen information across health and social care settings. We are seeking an exceptional Senior Business Analyst to drive high-quality analysis, leadership, and innovation throughout this critical phase. Key Responsibilities Apply effective processes and delivery methods; measure and evaluate outcomes. Guide teams in prioritising work, managing scope, and following MVP principles. Lead process, system, and data modelling; recommend business and policy changes. Coach and mentor Business Analysts, share best practices, and support capability development. Research and champion emerging tools and techniques to improve efficiency. Planning & Design Advise on approaches to analysing complex business problems and opportunities. Interpret research and analysis to support tactical and strategic recommendations. Conduct options analyses, feasibility assessments, and quantify business benefits. Ensure solutions align with organisational goals, user needs, and expected outcomes. Define and manage the full requirements lifecycle, ensuring prioritisation and traceability. Plan and adapt complex analysis work as insights evolve. Improvement & Monitoring Identify and implement opportunities for business performance improvement. Lead process-change initiatives and assess feasibility of proposed improvements. Apply analytical and evaluation methods to design and test business processes. Conduct ongoing research and mapping of systems and processes. Work with digital teams on system design, interfaces, and functional requirements. Apply testing techniques, review prototypes, and develop acceptance criteria. Essential Experience Experience within the NHS or broader health sector. Understanding of health service terminology and information standards. Experience in NHS digital patient record projects Proven application of advanced analytical techniques to highly complex information. Experience engaging stakeholders in operational environments (e.g., hospitals). Strong facilitation and consulting experience, including stakeholder workshops. Expertise in process analysis and change across financial, cultural, technological, organisational and environmental domains. Experience managing business process testing, test scenarios, and outcome reporting. Extensive experience working on digital products/services with multi-disciplinary teams. Ability to produce detailed designs and documentation using appropriate standards and tools (including prototyping where relevant). Experience selecting tools and methods to establish and communicate user experience requirements Confidence in challenging teams and stakeholders constructively. Agile practitioner with experience working in multi-disciplinary teams. Rates depend on experience and client requirements

This is a unique opportunity to contribute to the discovery phase of an Integrated Care Record , a major national initiative shaping the future of health and social care The programme focuses on exploring and documenting the best approach to co-designing a shared digital care record that enables seamless access to patient and citizen information across care settings. We are seeking an experienced Senior Service Designer to play a pivotal role in this formative stage. Key Responsibilities Management, Leadership & Training Act as an expert and advocate for service design best practice. Coach, mentor, and support teams; promote continuous learning. Facilitate collaboration, resolve team issues, and foster a positive working environment. Advise and coordinate staff, delivering training where required. Planning & Design Lead complex service design activities, introducing and embedding new ways of working. Design services and components that meet organisational objectives and user needs. Prioritise user stories, assess design options, and manage associated risks. Apply Agile methods and tools effectively within multi-disciplinary teams. Improvement & Monitoring Document work using standard tools, methods, and prototyping techniques. Contribute to user experience design and iterate design patterns. Challenge existing constraints, adapt processes, and champion user research. Ideate, test, and evaluate multiple solutions, aligning with best practice and policy. Communications Communicate complex and sensitive information clearly and confidently. Manage stakeholder expectations, resolve conflicts, and maintain strong relationships. Facilitate collaboration and represent user needs throughout the organisation. Provide constructive feedback and champion a user-centred approach. Digital & Information Recommend service design and prototyping tools; adapt to new technologies. Use prototyping techniques and basic HTML where required. Finance & Assets Ensure safe use of equipment and deliver value for money. Support budgeting and financial planning activities. Essential Skills & Experience Significant experience as a service designer, creating designs driven by robust user insights and organisational goals. Ability to interpret and apply evidence-based research in design decisions. Practical experience operating at a senior level across a broad range of service design activities. Evidence of continuous professional development. FEDIP Practitioner (or equivalent intermediate professional qualification). Certification such as CUA - Certified Usability Analyst, or equivalent specialist credentials. Experience meeting performance targets and supporting others through coaching and mentoring. Familiarity with graphical human/computer interfaces to support effective human-system communication. Awareness of relevant industry standards, practices, codes, and assessment approaches. Understanding of iterative design methods, ergonomics, and effective allocation of functions across human, machine, and organisational elements. Experience designing user experiences across diverse locations, contexts, and devices. Strong understanding of brand identity and organisational culture as it relates to service delivery. Strong teamwork and collaboration skills. Clear written and verbal communication skills, including producing reports and professional correspondence. Creative and innovative problem-solving abilities. Excellent attention to detail and commitment to high-quality outputs. Strong interpersonal skills, with the ability to build relationships across diverse teams and communities. Adaptability in tailoring approach and communication for different audiences Rates depend on experience and client requirements

Frontend WordPress Developer - £45k - 3 days in London Bridge Technologies: WordPress, React, JavaScript, Next.js (MUST) SoBold is a high-performance website design and development agency based in London. We are a collaborative, values-driven team delivering exceptional websites and platforms. Our values are kindness, accountability, creative thinking, awareness, and teamwork. We are looking for an ambitious Frontend WordPress Developer to join our team. You will be instrumental in re-architecting a key client website using Next.js , WordPress, and modern front-end technologies. What you'll do Build pixel-perfect, responsive web pages using HTML, SCSS, JavaScript, and Typescript Work with React/Next.js/GraphQL to develop headless WordPress sites Ensure performance and scalability across devices Create reusable code and develop complex front-end functionality Produce documentation and guidance for clients and team members Snag, test, and maintain high standards on all projects Lead front-end aspects of projects and support junior developers What we need from you Strong HTML, SCSS, JavaScript, Typescript, and jQuery skills Experience with React/Next.js/GraphQL for headless WordPress (Next.js non-negotiable) Minimum 2 years' PHP experience with WordPress Experience with custom post types, Gutenberg, and Advanced Custom Fields (ACF) Confident with GIT workflows and responsive/adaptive design Solid understanding of SEO best practices Excellent problem-solving, planning, and communication skills Benefits £45k salary 3 days in London Bridge office (hybrid working) Annual discretionary bonus Private healthcare 25 days holiday plus bank holidays If you are confident, creative, and want to make an impact on high-profile client websites, we want to hear from you. Rates depend on experience and client requirements

Tech Lead (Shopify) £70,000 Fully Remote (UK) We're looking for a Tech Lead (Shopify) to lead high-profile Shopify projects, guide development teams, and shape technical direction across web applications and apps. This is a hands-on role where you'll be coding, architecting solutions, and mentoring developers. What you'll be doing Lead technical planning, architecture, and implementation of Shopify projects Drive code quality, best practices, and DevOps processes (CI/CD, GitHub, documentation) Oversee incident reviews, resolve technical issues, and improve system reliability Collaborate with PMs, BAs, architects, and clients to align on technical direction Mentor and manage developers, run code reviews, and foster team growth Promote continuous improvement, knowledge sharing, and technical excellence What we're looking for Strong experience in Shopify development with expertise in JavaScript, HTML, CSS Experience leading teams or operating in a senior developer role Ability to design scalable solutions and communicate with both technical and non-technical stakeholders Knowledge of DevOps practices, CI/CD workflows, and code versioning tools (e.g., GitHub) Familiarity with Shopify Plus, APIs, 3rd party integrations, and theme build tools (Vite.js, Webpack) Solid understanding of accessibility standards (WCAG), GDPR, PCI, and performance optimisation Experience in Agile environments and potentially acting as a Scrum Master is a plus Commitment to mentoring developers and maintaining clean, maintainable codebases Why join? Competitive £70,000 salary Fully remote (UK) Lead international, high-profile Shopify projects Collaborative team culture with room to influence technical direction and grow leadership skills If you're an experienced Shopify developer with leadership experience and a passion for building scalable, high-quality solutions, we'd love to hear from you. Apply now and take the lead in shaping the future of Shopify development. Rates depend on experience and client requirements

Senior Business Analyst (Agile/DevOps) - London (3 days per week) Day rate: £400 - £600 (inside IR35) Duration: 6 - 12 months Start: ASAP My client is looking for a Senior Business Analyst to join on a contract basis. The right candidate will conduct effective analysis to clarify, define or evaluate business problems, opportunities or requirements for change in a manner which supports the identification of solutions which deliver value to the business within the chosen methodology The Senior Business Analyst uses influencing, negotiation & communication skills to challenge business requirements where appropriate to ensure that solutions developed are viable within the operating environment and are focused on delivering the anticipated benefits. Must have experience to lead and manage analysis efforts on complex projects or programmes using best practice techniques and to support the Business Analysis Lead in mentoring less experienced team members and providing assurance on their approaches and deliverables Must have: Proven business analysis skills applied in work environment Experience of working within a structured project environment Knowledge of business analysis lifecycles and methodologies Experience of working to time, cost, quality objectives. Knowledge of agile ways of working (Safe, SCRUM etc) Experience of waterfall project delivery methodologies Ability to work independently where required & within a team Experience in using project management tools such as Azure Devops, Microsoft Project and Perform Business Analysis qualification (ISEB Diploma/IIBA/BCS) Skills: Logical, analytical mind set & good attention to detail Problem solving and ability to understand and interpret complex business issues and processes Good analytical skills and understanding of a range of core analytical techniques & methods including, impact mapping, wireframes, process modelling and data flow modelling. Criteria: Supports Project Managers in establishing their understanding of how solutions will deliver value Project stakeholders are influenced where appropriate to accept viable & valid solutions Technical solution designs are validated to ensure they will meet business need Project test approaches are validated to ensure approach will support business needs Project stakeholders fully understand impacts of proposed solutions Conducts organisational readiness/business change readiness assessments Supports production of benefit realisation plans Rates depend on experience and client requirements