Kemp Recruitment Ltd

Service Advisor (Automotive) Location: Fareham Pay: 17.79 per hour Hours: Monday to Friday Contract: Initial agency contract with a strong opportunity to become permanent for the right candidate. Immediate start is necessary. We are recruiting an experienced Automotive Service Advisor to join a busy and well-established dealership in Fareham. If you have excellent customer service skills, previous motor trade experience and are available to start ASAP, we'd like to hear from you. Working Hours that the successful candidate can choose between 6:00am - 2:30pm - Option 1 8:00am - 4:30pm - Option 2 9:30am - 6:00pm - Option 3 (All shifts include a 30-minute unpaid break.) Key Responsibilities Welcome customers and book vehicles in for service and repair. Explain work required and keep customers updated throughout the repair process. Liaise with the workshop and obtain authorisation for additional work. Promote relevant products and services. Complete service administration accurately while delivering excellent customer service. About You Previous experience as an Automotive Service Advisor or similar role. Excellent communication and customer service skills. Strong organisational skills and attention to detail. Able to work well in a busy team environment. If you're an experienced Service Advisor , Automotive Service Advisor or Vehicle Service Advisor , apply today with your up-to-date CV or contact Jamie at Kemp Recruitment Ltd on (phone number removed) for more information. INDGB

Parts Advisor (12-Month Fixed-Term Contract (Maternity Cover) Sala ry: 30,000 per annum Hours: 40 hours per week, Monday to Friday The Role: As a Parts Advisor, you'll support customers, engineers and the wider after-sales team by ensuring parts are identified, ordered and supplied efficiently. Parts Advisor Key Responsibilities: Preparing parts quotations and sales orders. Processing urgent parts requests and after-sales enquiries. Chasing supplier orders and back orders. Raising warranty claims, work orders, purchase requests and invoices. Identifying parts using manufacturer systems. Liaising with customers, engineers and internal departments. Maintaining accurate records and supporting the wider after-sales team. Ensuring all work is completed in line with company procedures and Health & Safety requirements. About the Parts Advisor: Previous experience in a Parts Advisor, Service Advisor, Warranty or After-Sales role. Experience within construction plant, heavy equipment, transport or commercial vehicles is highly desirable. Excellent communication and customer service skills. Organised, proactive and able to work well in a busy team environment. If you are interested in this Parts Advisor role, please contact Rob on (phone number removed) or apply to this advert directly with your upto date CV.

Farm Equipment Sales Manager Location: Norfolk Area Are you passionate about agriculture and enjoy building strong customer relationships? We're looking for an ambitious Farm Equipment Sales Manager to join our successful team based around Norfolk. The Role You'll be responsible for selling new and used agricultural machinery and associated equipment across your designated territory. You'll build long-term customer relationships, identify new business opportunities, demonstrate machinery, and deliver an outstanding customer experience from enquiry through to delivery. What We're Looking For Experience within the agricultural machinery industry (sales, service or parts) Strong knowledge of agricultural machinery and equipment A confident, target-driven sales approach with excellent negotiation skills Ability to build lasting customer relationships and win new business Self-motivated with the ability to work independently Well organised with good administrative skills Excellent communication and customer service skills Full UK driving licence What's on Offer Competitive commission structure, company car, 32 days' annual leave, company sick pay, workplace pension, life assurance, employee referral bonus, staff discounts, seasonal flu vaccination, and ongoing training and career development. If you're looking for a rewarding sales role where you can combine your agricultural knowledge with the opportunity to grow your earnings and career, we'd love to hear from you. Apply today!

Branch Administrator Boston, Lincolnshire Permanent Full-Time This is a varied role where you'll support the Branch Manager with the smooth day-to-day running of the branch. You'll be the first point of contact for customers, manage administration, sales and finance tasks, maintain accurate records, and help deliver an excellent customer experience. What you'll need: Previous administration experience in a busy office Strong customer service and communication skills Excellent organisation and attention to detail Good knowledge of Microsoft Word & Excel Ability to prioritise and work independently A positive, professional attitude and full UK driving licence What's in it for you? Competitive salary + bonus scheme 32 days' holiday (including bank holidays) Company pension, life assurance & sick pay Staff discounts, tyre discounts & annual flu vaccination Employee referral scheme If you're looking for a stable, rewarding role with a supportive employer where your organisational skills will be valued, I'd love to hear from you. Apply today or get in touch for more information.

Parts & Retail Salesperson I'm currently recruiting for a Parts & Retail Salesperson to join a friendly, well-established business based in Esher, Surrey . The role: Serving customers in the showroom and over the phone Advising on parts, hardware and retail products Processing sales and handling payments Receiving and organising stock Supporting the workshop with parts identification Delivering excellent customer service at all times We're looking for someone who is: Friendly, reliable and customer-focused Confident using computers and email Organised with good attention to detail Able to work independently and as part of a team Holds a full UK driving licence What's on offer: Competitive salary (depending on experience) 32 days holiday (including bank holidays) Pension, life assurance and company sick pay Staff discount and employee referral scheme Ongoing training and development Hours: Tuesday-Friday, 7:30am-5:00pm, plus Saturdays 8:30am-12:30pm (38 hours per week). If you're looking for a varied role with a supportive team and excellent long-term opportunities, I'd love to hear from you. Apply today with your CV!

Parts & Trade Counter Advisor If you enjoy helping customers, have an interest in agricultural, horticultural or groundcare machinery, and thrive in a busy environment, we'd love to hear from you. The Role Reporting to the Parts & Retail Manager, you'll be responsible for providing excellent customer service while supporting the day-to-day running of the trade counter and showroom. Your duties will include: Assisting customers in person, over the phone and via email. Identifying and supplying the correct parts and products. Selling parts, hardware, clothing and groundcare equipment. Supporting workshop technicians with parts identification. Receiving deliveries and processing customer orders. Maintaining a tidy, well-stocked showroom. Processing payments accurately and efficiently. About YouYou'll have: Excellent customer service and communication skills. A positive, proactive attitude and enjoy working as part of a team. Good computer skills and attention to detail. The ability to work well in a fast-paced environment. A full UK driving licence. Desirable: Knowledge of agricultural, horticultural or groundcare machinery and parts. Previous parts, trade counter, retail or showroom experience. Sales experience within the agricultural or groundcare industry. What's On Offer Permanent, full-time position. 39-hour working week 32 days annual leave (including bank holidays). Company Sick Pay Scheme. Workplace Pension. Employee Referral Bonus Scheme.

Experienced Service Manager Location: Hinckley Salary: 40,000 - 45,000 basic + Company Car OTE: 43,000 - 48,000 We are looking for an experienced Service Manager to lead and develop a busy service operation from our Hinckley depot. This is a fantastic opportunity for an operationally focused leader with experience gained within plant, agricultural machinery, forklift or similar engineering-led environments. This role is ideal for someone who is a strong people manager, commercially aware and passionate about improving service delivery. We are looking for a proven leader who can manage performance, customers, and business outcomes within an engineering environment. Key Responsibilities Lead, motivate, and develop a service team of 21, ensuring high standards of performance, quality, and productivity. Manage day-to-day service operations including planned maintenance, repairs, breakdown response, and customer support. Take ownership of departmental budgets, controlling costs and supporting business profitability targets. Review service reports, financial data, and performance information to identify improvements and opportunities. Manage key customer relationships, acting as the main point of contact and ensuring excellent service delivery. Oversee service contracts, ensuring customer expectations, SLAs, and KPIs are consistently achieved. Monitor and improve departmental performance through KPI tracking, reporting, and continuous improvement initiatives. Drive improvements in operational efficiency, customer retention, and overall service performance. Resolve escalated customer issues professionally and effectively. Work collaboratively with Sales, Hire, Parts, and Operations teams to maximise opportunities and support business growth. Monitor engineer performance, ensuring compliance, quality standards, and productivity targets are achieved. Identify opportunities to increase revenue through service agreements, repairs, and additional customer solutions. Provide strong leadership, direction, and support across the service function. Requirements: Experience managing a service, engineering or operations team is essential. A background in plant, agriculture, forklift, materials handling, fleet or similar sectors. Strong leadership and people management skills. Proved knowledge of service profitability, operational efficiency, and commercial performance. Proven experience managing customers, contracts, budgets and KPIs. Proactive approach to problem-solving and continuous improvement. Package & Benefits Competitive salary: 40,000 - 45,000 Company car Annual bonus of 3,000, paid quarterly Monday to Friday, 8am-5pm (40hrs)

Job Title: Experienced Engineering Service Coordinator Location: Birmingham (B76) We are currently recruiting for an experienced Engineering Service Coordinator to join a busy and established service operation based in Birmingham. This is a key role responsible for coordinating field-based engineers, managing daily workloads and ensuring customers receive a timely and efficient service. You will be responsible for scheduling repairs, breakdowns, maintenance visits and quotation appointments, while managing engineer utilisation and route planning across a designated geographical area. The ideal candidate will have previous experience coordinating engineers within an industry such as automotive, material handling, plant hire, construction or a similar engineering environment . Overview: Coordinate the daily schedules for field service engineers. Book and allocate repairs, breakdowns, maintenance visits and quotation appointments. Manage a designated geographical area, ensuring efficient route planning and engineer utilisation. Prioritise urgent breakdowns and respond to changing workloads. Liaise with customers to arrange appointments and provide service updates. Communicate with engineers throughout the day regarding job changes and priorities. Raise and process service jobs using the company management system. Monitor job progress and ensure work is completed within agreed service levels. Handle customer enquiries and resolve scheduling issues promptly. Work closely with customers and engineers to ensure smooth delivery of service. Maintain accurate service records and update job statuses. Balance engineer workloads to maximise productivity and customer satisfaction. REQUIREMENTS: ESSENTIAL INDUSTRY RELATDED EXPERINCE - automotive / material handling / plant hire / construction or similar ESSENTIAL EXPERIENCE: strong field-based engineering coordination required Comfortable in fast-paced, process-driven environments. Highly organised, disciplined and target-driven. Proactive with the ability to work independently and take ownership. Experience using Kerridge / auto line Uk drivers licence PACKAGE: Salary: 28,000 - 32,000 (dependant on experience) 25 days plus banks increasing with service (upto 28 days) Monday to Friday, 8am-5pm (40hrs) Please note: this will be a 2 stage Interview Process (1st stage teams - 2nd stage face to face) Next steps: If this sounds of interest - please contact Celi on (phone number removed) or apply today.

Job Title: Service Manager Salary: 50,000- 55,000 + Company Vehicle Job Overview: The Service Manager role is a vital role within the service function, the role supports the workflow whilst supporting the engineers both on-site and off-site. The role ensures all customer needs are met and exceeded where possible by ensuring all equipment is kept up and running with minimal downtime. The Service Manager is an active part in ensuring the function is delivering great results and controlling the departmental costs. Duties / Responsibilities: Responsible for Work in Process & Progress in the function (Aligned to a 45-day process) Be present for the depot Audits/Checks (Across Performance/Process & People) Manage Engineers to resolve technical Issues where possible & needed. Support Service Advisor & Engineers to help resolve customer issues. Ensure training needs of staff are met by using function skills matrix (Across all entities) Driving retail sales and implementing service initiatives with the support of your General Manager. Strive towards implementing a First Time Fix methodology, which supports customer experience. Ensuring all service standards and procedures for the service function are adhered to, including planning & allocation of work, workshop environment & standards. Support the Service Advisor with customers' end-to-end journey. Skills: . Understanding of Agricultural Machinery Communication & Empathetic Approach Questioning & Listening Skills Data Analysing Skills Time Management Project & Planning Skills Complaint handling skills / Handling Objections Behaviours: Open / Honest & Transparency Positive attitude and mindset Team Player Respectful & Value Driven Customer Experience Focused Next steps: If this Service Manager role sounds of interest or you are looking for advise on your next career move, please contact Dave on (phone number removed) or apply today.

Job Title: Service Advisor Salary: 27,000 - 30,000 DOE Mon - Fri: 8am-5pm Our client a well established commercial vehicle dealer is looking for an experienced Service Advisor to join their team. The client is looking to recruit an experienced Service Advisor with fantastic customer service skills and an excellent telephone manner to work within their busy and well-established company. Your duties will be supporting the service departments administration/reception and always ensuring complete customer satisfaction. The ideal candidate will have an enthusiastic and confident personality and can work well within a team. Service Advisor Job role: Be present for the depot Audits/Checks Work with engineers to resolve technical issues. Support the service team and manager to help with customer issues. Schedule training needs for department. Great communication skills Planning and allocation of work to engineers. Support the Service Manager with customers' end-to-end journey. Next steps: If this Service Advisor role sounds of interest or you are looking for advise on your next career move, please contact Dave on (phone number removed) or apply today.

Job Role: HGV Technician Location: Coventry Pay: 21.36 per hour, O/T 32.05 per hour Hours: M-F Day shift Benefits 33 days holiday (increases with service), overtime paid at 1.5 X, Weekly pay, pension, death in service, wellbeing programme, free onsite parking, excellent ongoing training, 2 x 30 minute breaks, cycle to work scheme HGV Technician / Mechanic / Fitter opportunity My client, a well-established fleet maintenance company is actively seeking to employ an experienced HGV or PSV Technician for their site in Coventry. You will be working on an internal fleet of commercial vehicles. This is a permanent role with weekly pay. Role available due to increased workloads with exciting plans to expand the workshop to take on third party work. So a great time to join HGV Technician / Mechanic / Fitter duties You will be working on an inhouse fleet of commercial vehicles to include tractor units, trailers, skip loaders and front loaders Working in a well-equipped workshop, the successful HGV Technician / Mechanic / Fitter will be required to undertake all aspects of vehicle service and maintenance. Duties range from correction of running defects to full vehicle overhauls, diagnostics and everything in between. You will also be required to undertake inspections and pre-MOT checks and undertake any repairs that are required. HGV Technician / Mechanic / Fitter Qualifications / experience required In order to qualify for the role, the successful HGV Technician / Mechanic / Fitter will ideally have industry recognised qualifications (NVQ or City & Guilds) but time served is also fine You must have extensive experience as an HGV or PSV Technician / Mechanic / Fitter and be familiar with modern commercial vehicles. IRTEC trained would be beneficial but not essential Full UK driving licence If you are an experienced HGV or PSV Technician / Mechanic / Fitter and would like to apply for this role please make an application via this advert INDPB

Position: Class 2 Driver Salary: 31,000 - 32,000 Class 2 Driver Main Duties: - To deliver and collect plant machinery Class 2 Driver Required Qualifications: - Class 2 Driving licence - CPC - DIGI Tacho Card The client is prepared to offer the Class 2 Driver ; - A competitive salary with excellent overtime rates - Genuine opportunities for career progression - Company Pension Scheme To apply for this exciting Class 2 Driver's role please reply to this advert with an up to date copy of your CV or call Matt on (phone number removed) .