Kpa Recruitment Ltd

Overview We are seeking a highly skilled CRM Administrator on behalf of a client based in Halesfield. The successful candidate will be responsible for managing and optimising our Customer Relationship Management systems, ensuring seamless integration with various platforms and maintaining system security and performance. The ideal applicant will possess extensive experience in system administration, solution architecture, and a broad range of IT skills, including database management. Hours of work are Monday - Friday, 9am-5pm. Responsibilities Administering and updating our company systems and CRM Checking daily new and outstanding tasks. Calling customers to see if further information is required. Reviewing sales emails to identify next stage of quotation Check Order documentation. Answering telephones Liaising with sales to sort out the enquiries to a final quotation required standard. Filing and emailing Requirements Sales B to C experience preferred. Good computer skills and previous experience of working with a CRM system. Ability to verbally communicate quickly and effectively with prospective customers. A positive, polite, friendly and approachable attitude. Fantastic communication skills. Eye for detail Excellent time keeping. You will need to be able to work alone and as part of a team. Temp to perm for the right candidate.

Job description: Overview We are seeking a dedicated and detail-oriented Line Operator for a client based in Hortonwood, Telford. The ideal candidate will play a crucial role in ensuring the smooth operation of our production line, adhering to health & safety standards and contributing to the overall efficiency of our manufacturing processes. This position requires candidates to work 12 hour shifts, days & nights, 6am-6pm / 6pm-6am rotating every two weeks. Duties Feed and monitor machinery on the production line, ensuring optimal performance and efficiency. Packing items and moving stock around the factory. Conduct regular inspections of equipment to identify any mechanical issues or maintenance needs. Adhere to safety protocols, to ensure product quality and compliance with health regulations. Perform basic mathematical calculations for inventory management and production reporting. Collaborate with team members to achieve daily production targets while maintaining a clean and organised work environment. Report any discrepancies or issues to the supervisor promptly for resolution. Requirements Proven experience in production or a similar role is essential. Basic mathematical skills for accurate reporting and inventory management. Excellent attention to detail and commitment to maintaining high standards of quality. Ability to work effectively as part of a team in a fast-paced environment. Flexibility to work various shifts as required by production schedules. Manual handling.

Role: Shift Leader Department: Production / Operations Business/Location: Hortonwood, Telford Reporting to: Production Manager Hours: Rotational mornings and afternoons, Monday - Friday. Job Purpose To lead and manage the day-to-day operations of the manufacturing shift, ensuring a safe and compliant workplace, high-quality output and effective coordination of production machines, maintenance, and logistics functions. The role ensures all legal, regulatory, and company standards are adhered to and supports continuous improvement initiatives across the site. Key Responsibilities Conduct regular safety audits, risk assessments, and workplace inspections. Ensure incidents, near misses, and hazards are reported, investigated and addressed promptly. Ensure production consistently meets customer specifications. Adhere to the company Business Management System , including quality procedures and documentation. Escalate and resolve quality issues; participate in root cause analysis and corrective actions. Ensure all team members comply with legal obligations, company standards and documented operating procedures. Take proactive corrective action where non-compliance is identified. Oversee daily production lines / machines; ensure workflow is efficient. Organise and delegate tasks according to skillset and business priorities. Resolve operational issues in real-time and prevent escalation. Coordinate maintenance tasks and FLT operations during the shift. Monitor and review team performance, providing support, coaching, and feedback. Recognise and encourage strong performance; address underperformance promptly. Manage attendance, Time & Attendance records, and holiday booking; arrange cover as needed. Provide thorough shift handovers to ensure continuity. Carry out any other reasonable management request in support of business objectives and operational requirements. Qualifications & Experience Supervisory or leadership experience within a manufacturing/production environment. Knowledge of machine operating processes. Understanding of ISO 9001 and ISO 14001 standards. Working knowledge of Health & Safety legislation and compliance requirements. Basic IT and reporting skills (ERP or T&A systems experience desirable).

We are recruiting on behalf of a client based near Much Wenlock for a Labourer/General Operative to assist the existing team in the bottling factory, duties include: Bottling and packing items Machine Operating Decanting and rework Boxing up, sealing and packaging Palletising goods, using pump trucks loading / unloading All other associated tasks as and when required Would involve some heavy lifting. Agricultural environment. Hours of work are 08:00 - 17:00 Mon Thursday, 07.00-16.00 on Friday. Own transport would be strongly advised due to the location of the factory. Temp to perm. Immediate start!

Job Overview We are seeking a highly organised and proactive Sales Administrator on behalf of a client based in Halesfield. The successful candidate will play a vital role in supporting our sales operations, ensuring smooth communication between clients and internal departments. This position offers an excellent opportunity for individuals with strong sales, administrative and computer literacy skills to contribute to a dynamic business environment. Hours of work are Monday - Friday, 9am-5pm and alternate Saturdays 9am-1pm. Excellent bonus structure depending on sales achieved against targets. No cap. Responsibilities Sales using CRM software to ensure data accuracy and accessibility Assist the sales team with administrative tasks such as preparing quotations, processing orders and payments, maintaining sales records Coordinate communication between clients and internal teams via email, phone, and other channels Utilise Microsoft Office suite (Word, Excel, PowerPoint, Outlook) to prepare reports, presentations, and correspondence Support the organisation of sales meetings, including scheduling and preparing necessary documentation Monitor sales pipelines and follow up on leads to support business growth Maintain organised filing systems for all sales-related documents and correspondence Provide excellent customer service by addressing client inquiries promptly and professionally Skills Familiarity with CRM software for managing customer relationships effectively Previous experience in sales administration role Excellent communication skills, both written and verbal in English Strong organisational skills with the ability to manage multiple tasks efficiently Demonstrated time management skills to meet deadlines consistently Customer service orientation with a professional approach to client interactions Good IT skills including familiarity with general office equipment and software applications

Overview We are seeking a skilled and dedicated Machine Operator for a client based in Hortonwood, Telford. Suitable candidates must have previous machine operating experience. Hours are 4 on / 4 off days 7am-7pm. Responsibilities Set, operate and monitor conversion machinery to ensure optimal performance and quality output. Handle materials efficiently, ensuring proper storage and organisation within the workspace. Troubleshoot issues with logic controllers and machinery, implementing solutions as needed. Maintain a clean and safe working environment, adhering to all health and safety regulations. Collaborate with team members to meet production targets and deadlines. Qualifications Proven experience as a Machine Operator or in a similar role within a manufacturing environment. Familiarity with materials handling processes and best practices. Ability to work effectively with hand tools and other equipment safely. Excellent problem-solving skills and attention to detail. Temp to perm.