Legal Services Manager Manchester £53,523 per annum Full Time, Permanent (35 hours per week) Closing Date: 18th March 2026 At One Manchester, our purpose is simple. We provide good quality homes, great services and real opportunities for our customers and communities. Everything we do is about creating safe, secure and thriving neighbourhoods across central, south and east Manchester. Behind that purpose sits strong governance. Good decisions. Managed risk. Clear accountability. That is where this role comes in. We are looking for a Legal Services Manager to act as the central point of coordination for all legal matters across the organisation. This is not an in-house solicitor role. You will not be expected to provide legal advice directly. Instead, you will ensure that One Manchester receives the right legal advice, at the right time, in a proportionate and cost-effective way. You will be the person who makes legal processes work and will be responsible for: Acting as the first point of contact for legal queries across the organisation Triage of issues and determining the appropriate route for advice or action Instructing and managing our external legal framework in line with agreed arrangements Ensuring instructions are clear, focused and commercially sensible Tracking live legal matters and maintaining oversight of progress, risk and cost Translating external legal advice into clear, practical guidance for managers and leaders Identifying trends, recurring issues and opportunities to improve how we manage legal risk Supporting the Director of Governance to ensure robust governance and ethical standards You will work closely with Directors, Heads of Service and operational managers across housing, property, development and corporate services. This gives the role real visibility and influence across the organisation. The impact of your work will be felt in areas such as: Tenancy and enforcement cases Property and development contracts Governance and regulatory matters Complex customer or compliance issues You will not just pass messages between lawyers and the business. You will add value by bringing clarity, structure and momentum to legal matters. About you You may come from a legal, governance, compliance or other regulated background. You might have worked in housing, local government or a similar environment. You are comfortable dealing with senior stakeholders and confident enough to ask the right questions before external advice is commissioned. You are organised, measured and calm under pressure. You understand risk and know when to escalate. You do not need to be a qualified solicitor. This is a standalone role with genuine ownership. You will shape how we commission and manage legal services, ensuring value for money and consistent, high-quality outcomes. Why join One Manchester We own and manage over 12,000 homes across Manchester and are a trusted Registered Provider of Social Housing. We are ambitious about our future and committed to continuous improvement. We invest in our homes, our services and our people. We are transitioning to a culture where agile working is a feature of many roles and we actively support flexible working where practical. If flexibility is important to you, we are open to conversation. If you are motivated by making systems work better, supporting strong governance and enabling good decisions, we would welcome your application.
Mar 17, 2026
Full time
Legal Services Manager Manchester £53,523 per annum Full Time, Permanent (35 hours per week) Closing Date: 18th March 2026 At One Manchester, our purpose is simple. We provide good quality homes, great services and real opportunities for our customers and communities. Everything we do is about creating safe, secure and thriving neighbourhoods across central, south and east Manchester. Behind that purpose sits strong governance. Good decisions. Managed risk. Clear accountability. That is where this role comes in. We are looking for a Legal Services Manager to act as the central point of coordination for all legal matters across the organisation. This is not an in-house solicitor role. You will not be expected to provide legal advice directly. Instead, you will ensure that One Manchester receives the right legal advice, at the right time, in a proportionate and cost-effective way. You will be the person who makes legal processes work and will be responsible for: Acting as the first point of contact for legal queries across the organisation Triage of issues and determining the appropriate route for advice or action Instructing and managing our external legal framework in line with agreed arrangements Ensuring instructions are clear, focused and commercially sensible Tracking live legal matters and maintaining oversight of progress, risk and cost Translating external legal advice into clear, practical guidance for managers and leaders Identifying trends, recurring issues and opportunities to improve how we manage legal risk Supporting the Director of Governance to ensure robust governance and ethical standards You will work closely with Directors, Heads of Service and operational managers across housing, property, development and corporate services. This gives the role real visibility and influence across the organisation. The impact of your work will be felt in areas such as: Tenancy and enforcement cases Property and development contracts Governance and regulatory matters Complex customer or compliance issues You will not just pass messages between lawyers and the business. You will add value by bringing clarity, structure and momentum to legal matters. About you You may come from a legal, governance, compliance or other regulated background. You might have worked in housing, local government or a similar environment. You are comfortable dealing with senior stakeholders and confident enough to ask the right questions before external advice is commissioned. You are organised, measured and calm under pressure. You understand risk and know when to escalate. You do not need to be a qualified solicitor. This is a standalone role with genuine ownership. You will shape how we commission and manage legal services, ensuring value for money and consistent, high-quality outcomes. Why join One Manchester We own and manage over 12,000 homes across Manchester and are a trusted Registered Provider of Social Housing. We are ambitious about our future and committed to continuous improvement. We invest in our homes, our services and our people. We are transitioning to a culture where agile working is a feature of many roles and we actively support flexible working where practical. If flexibility is important to you, we are open to conversation. If you are motivated by making systems work better, supporting strong governance and enabling good decisions, we would welcome your application.
Planning / Scheduling Team Leader (Repairs Hub) Salary: £45,665 Location: Manchester - Agile Full Time, Permanent Closing Date: 6th March 2026 Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. We have an exciting position available for Repairs Hub Team Leader to join us! You ll lead, manage, coach, develop and inspire colleagues to deliver a high quality customer experience cantered around resolving repairs issues at the first point of contact. We re looking for those who can manage and co-ordinate Repairs Hub demand to deliver a proactive frontline service to customers whilst optimising efficiencies in systems and processes in the scheduling of repairs. You ll be responsible for ensuring the repairs planning and scheduling within the Repairs Hub provides the best quality outcomes for our customers What we re looking for: Proven Contact Centre experience at manager/supervisor level Planning/Scheduling experience within a repairs scheduling environment Proven track record within a customer service environment. Excellent people and performance management skills. Effective stakeholder management and presentation skills. Ability to build relationships internally and externally Strong organisation skills with the ability to prioritise conflicting demands. Why take up the challenge with One Manchester? This really is a great place to work. We ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we re rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we d love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That s not to say it s not one our key priorities, it s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We re constantly evolving as a business to ensure we re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role.
Mar 15, 2026
Full time
Planning / Scheduling Team Leader (Repairs Hub) Salary: £45,665 Location: Manchester - Agile Full Time, Permanent Closing Date: 6th March 2026 Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. We have an exciting position available for Repairs Hub Team Leader to join us! You ll lead, manage, coach, develop and inspire colleagues to deliver a high quality customer experience cantered around resolving repairs issues at the first point of contact. We re looking for those who can manage and co-ordinate Repairs Hub demand to deliver a proactive frontline service to customers whilst optimising efficiencies in systems and processes in the scheduling of repairs. You ll be responsible for ensuring the repairs planning and scheduling within the Repairs Hub provides the best quality outcomes for our customers What we re looking for: Proven Contact Centre experience at manager/supervisor level Planning/Scheduling experience within a repairs scheduling environment Proven track record within a customer service environment. Excellent people and performance management skills. Effective stakeholder management and presentation skills. Ability to build relationships internally and externally Strong organisation skills with the ability to prioritise conflicting demands. Why take up the challenge with One Manchester? This really is a great place to work. We ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we re rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we d love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That s not to say it s not one our key priorities, it s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We re constantly evolving as a business to ensure we re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role.
Legal Services Manager (Governance / Compliance) Maidstone, ME14 1ST £55,068 per annum Full Time, Permanent (35 hours per week) Closing Date: 18th March 2026 At One Manchester, our purpose is simple. We provide good quality homes, great services and real opportunities for our customers and communities. Everything we do is about creating safe, secure and thriving neighbourhoods across central, south and east Manchester. Behind that purpose sits strong governance. Good decisions. Managed risk. Clear accountability. That is where this role comes in. We are looking for a Legal Services Manager to act as the central point of coordination for all legal matters across the organisation. This is not an in-house solicitor role. You will not be expected to provide legal advice directly. Instead, you will ensure that One Manchester receives the right legal advice, at the right time, in a proportionate and cost-effective way. You will be the person who makes legal processes work and will be responsible for: Acting as the first point of contact for legal queries across the organisation Triage of issues and determining the appropriate route for advice or action Instructing and managing our external legal framework in line with agreed arrangements Ensuring instructions are clear, focused and commercially sensible Tracking live legal matters and maintaining oversight of progress, risk and cost Translating external legal advice into clear, practical guidance for managers and leaders Identifying trends, recurring issues and opportunities to improve how we manage legal risk Supporting the Director of Governance to ensure robust governance and ethical standards You will work closely with Directors, Heads of Service and operational managers across housing, property, development and corporate services. This gives the role real visibility and influence across the organisation. The impact of your work will be felt in areas such as: Tenancy and enforcement cases Property and development contracts Governance and regulatory matters Complex customer or compliance issues You will not just pass messages between lawyers and the business. You will add value by bringing clarity, structure and momentum to legal matters. About you You may come from a legal, governance, compliance or other regulated background. You might have worked in housing, local government or a similar environment. You are comfortable dealing with senior stakeholders and confident enough to ask the right questions before external advice is commissioned. You are organised, measured and calm under pressure. You understand risk and know when to escalate. You do not need to be a qualified solicitor. This is a standalone role with genuine ownership. You will shape how we commission and manage legal services, ensuring value for money and consistent, high-quality outcomes. Why join One Manchester We own and manage over 12,000 homes across Manchester and are a trusted Registered Provider of Social Housing. We are ambitious about our future and committed to continuous improvement. We invest in our homes, our services and our people. We are transitioning to a culture where agile working is a feature of many roles and we actively support flexible working where practical. If flexibility is important to you, we are open to conversation. If you are motivated by making systems work better, supporting strong governance and enabling good decisions, we would welcome your application.
Mar 13, 2026
Full time
Legal Services Manager (Governance / Compliance) Maidstone, ME14 1ST £55,068 per annum Full Time, Permanent (35 hours per week) Closing Date: 18th March 2026 At One Manchester, our purpose is simple. We provide good quality homes, great services and real opportunities for our customers and communities. Everything we do is about creating safe, secure and thriving neighbourhoods across central, south and east Manchester. Behind that purpose sits strong governance. Good decisions. Managed risk. Clear accountability. That is where this role comes in. We are looking for a Legal Services Manager to act as the central point of coordination for all legal matters across the organisation. This is not an in-house solicitor role. You will not be expected to provide legal advice directly. Instead, you will ensure that One Manchester receives the right legal advice, at the right time, in a proportionate and cost-effective way. You will be the person who makes legal processes work and will be responsible for: Acting as the first point of contact for legal queries across the organisation Triage of issues and determining the appropriate route for advice or action Instructing and managing our external legal framework in line with agreed arrangements Ensuring instructions are clear, focused and commercially sensible Tracking live legal matters and maintaining oversight of progress, risk and cost Translating external legal advice into clear, practical guidance for managers and leaders Identifying trends, recurring issues and opportunities to improve how we manage legal risk Supporting the Director of Governance to ensure robust governance and ethical standards You will work closely with Directors, Heads of Service and operational managers across housing, property, development and corporate services. This gives the role real visibility and influence across the organisation. The impact of your work will be felt in areas such as: Tenancy and enforcement cases Property and development contracts Governance and regulatory matters Complex customer or compliance issues You will not just pass messages between lawyers and the business. You will add value by bringing clarity, structure and momentum to legal matters. About you You may come from a legal, governance, compliance or other regulated background. You might have worked in housing, local government or a similar environment. You are comfortable dealing with senior stakeholders and confident enough to ask the right questions before external advice is commissioned. You are organised, measured and calm under pressure. You understand risk and know when to escalate. You do not need to be a qualified solicitor. This is a standalone role with genuine ownership. You will shape how we commission and manage legal services, ensuring value for money and consistent, high-quality outcomes. Why join One Manchester We own and manage over 12,000 homes across Manchester and are a trusted Registered Provider of Social Housing. We are ambitious about our future and committed to continuous improvement. We invest in our homes, our services and our people. We are transitioning to a culture where agile working is a feature of many roles and we actively support flexible working where practical. If flexibility is important to you, we are open to conversation. If you are motivated by making systems work better, supporting strong governance and enabling good decisions, we would welcome your application.
Legal Services Manager (Governance / Compliance) Manchester £55,068 per annum Full Time, Permanent (35 hours per week) Closing Date: 18th March 2026 At One Manchester, our purpose is simple. We provide good quality homes, great services and real opportunities for our customers and communities. Everything we do is about creating safe, secure and thriving neighbourhoods across central, south and east Manchester. Behind that purpose sits strong governance. Good decisions. Managed risk. Clear accountability. That is where this role comes in. We are looking for a Legal Services Manager to act as the central point of coordination for all legal matters across the organisation. This is not an in-house solicitor role. You will not be expected to provide legal advice directly. Instead, you will ensure that One Manchester receives the right legal advice, at the right time, in a proportionate and cost-effective way. You will be the person who makes legal processes work and will be responsible for: Acting as the first point of contact for legal queries across the organisation Triage of issues and determining the appropriate route for advice or action Instructing and managing our external legal framework in line with agreed arrangements Ensuring instructions are clear, focused and commercially sensible Tracking live legal matters and maintaining oversight of progress, risk and cost Translating external legal advice into clear, practical guidance for managers and leaders Identifying trends, recurring issues and opportunities to improve how we manage legal risk Supporting the Director of Governance to ensure robust governance and ethical standards You will work closely with Directors, Heads of Service and operational managers across housing, property, development and corporate services. This gives the role real visibility and influence across the organisation. The impact of your work will be felt in areas such as: Tenancy and enforcement cases Property and development contracts Governance and regulatory matters Complex customer or compliance issues You will not just pass messages between lawyers and the business. You will add value by bringing clarity, structure and momentum to legal matters. About you You may come from a legal, governance, compliance or other regulated background. You might have worked in housing, local government or a similar environment. You are comfortable dealing with senior stakeholders and confident enough to ask the right questions before external advice is commissioned. You are organised, measured and calm under pressure. You understand risk and know when to escalate. You do not need to be a qualified solicitor. This is a standalone role with genuine ownership. You will shape how we commission and manage legal services, ensuring value for money and consistent, high-quality outcomes. Why join One Manchester We own and manage over 12,000 homes across Manchester and are a trusted Registered Provider of Social Housing. We are ambitious about our future and committed to continuous improvement. We invest in our homes, our services and our people. We are transitioning to a culture where agile working is a feature of many roles and we actively support flexible working where practical. If flexibility is important to you, we are open to conversation. If you are motivated by making systems work better, supporting strong governance and enabling good decisions, we would welcome your application.
Mar 12, 2026
Full time
Legal Services Manager (Governance / Compliance) Manchester £55,068 per annum Full Time, Permanent (35 hours per week) Closing Date: 18th March 2026 At One Manchester, our purpose is simple. We provide good quality homes, great services and real opportunities for our customers and communities. Everything we do is about creating safe, secure and thriving neighbourhoods across central, south and east Manchester. Behind that purpose sits strong governance. Good decisions. Managed risk. Clear accountability. That is where this role comes in. We are looking for a Legal Services Manager to act as the central point of coordination for all legal matters across the organisation. This is not an in-house solicitor role. You will not be expected to provide legal advice directly. Instead, you will ensure that One Manchester receives the right legal advice, at the right time, in a proportionate and cost-effective way. You will be the person who makes legal processes work and will be responsible for: Acting as the first point of contact for legal queries across the organisation Triage of issues and determining the appropriate route for advice or action Instructing and managing our external legal framework in line with agreed arrangements Ensuring instructions are clear, focused and commercially sensible Tracking live legal matters and maintaining oversight of progress, risk and cost Translating external legal advice into clear, practical guidance for managers and leaders Identifying trends, recurring issues and opportunities to improve how we manage legal risk Supporting the Director of Governance to ensure robust governance and ethical standards You will work closely with Directors, Heads of Service and operational managers across housing, property, development and corporate services. This gives the role real visibility and influence across the organisation. The impact of your work will be felt in areas such as: Tenancy and enforcement cases Property and development contracts Governance and regulatory matters Complex customer or compliance issues You will not just pass messages between lawyers and the business. You will add value by bringing clarity, structure and momentum to legal matters. About you You may come from a legal, governance, compliance or other regulated background. You might have worked in housing, local government or a similar environment. You are comfortable dealing with senior stakeholders and confident enough to ask the right questions before external advice is commissioned. You are organised, measured and calm under pressure. You understand risk and know when to escalate. You do not need to be a qualified solicitor. This is a standalone role with genuine ownership. You will shape how we commission and manage legal services, ensuring value for money and consistent, high-quality outcomes. Why join One Manchester We own and manage over 12,000 homes across Manchester and are a trusted Registered Provider of Social Housing. We are ambitious about our future and committed to continuous improvement. We invest in our homes, our services and our people. We are transitioning to a culture where agile working is a feature of many roles and we actively support flexible working where practical. If flexibility is important to you, we are open to conversation. If you are motivated by making systems work better, supporting strong governance and enabling good decisions, we would welcome your application.
Specialist Coach (Employment) Salary: £31,975 Location: Manchester - Agile Full Time,35 Hours FTC - This post is currently until 31 March 2026.If funding is secured the role will be extended until 31 March 2027. Closing Date:16th October Support our communities. See the difference you can make in our city click apply for full job details
Oct 02, 2025
Contractor
Specialist Coach (Employment) Salary: £31,975 Location: Manchester - Agile Full Time,35 Hours FTC - This post is currently until 31 March 2026.If funding is secured the role will be extended until 31 March 2027. Closing Date:16th October Support our communities. See the difference you can make in our city click apply for full job details
Senior Financial Inclusion Specialist Salary:£38465 Location: Manchester - Agile Full Time, Permanent,35 Hours Closing Date:29.09.25 noon Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities click apply for full job details
Sep 27, 2025
Full time
Senior Financial Inclusion Specialist Salary:£38465 Location: Manchester - Agile Full Time, Permanent,35 Hours Closing Date:29.09.25 noon Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities click apply for full job details
