An established and growing independent commercial insurance broker in London is looking to appoint an experienced Senior Claims Handler to join their expanding team. This is a key role within the business, acting as a trusted advisor to clients and a technical referral point internally. You'll play a vital part in delivering a high-quality, proactive claims service that strengthens long-term client relationships. The Role: As Senior Claims Handler, you'll manage a varied portfolio of commercial claims from first notification through to final settlement, ensuring clients are supported throughout the entire claims journey. You'll be responsible for: Handling complex commercial claims across Property, Liability, Motor Fleet and other SME/mid-market risks Acting as the primary point of contact for clients during the claims process Liaising with insurers, loss adjusters, solicitors and third parties Challenging insurers where appropriate to achieve fair and timely settlements Providing technical guidance and mentoring to junior team members Identifying trends and feeding back to Account Executives to support risk management discussions Ensuring compliance with FCA requirements and internal procedures The Person: You'll be an experienced commercial claims professional who understands the broker environment and the importance of client advocacy. We're looking for: Proven experience handling commercial insurance claims within a broker or insurer Strong technical knowledge across multiple commercial classes Confidence negotiating with insurers and managing complex claims Excellent communication and relationship-building skills A client-focused, solutions-driven mindset Cert CII or progress toward professional qualifications would be advantageous. Why Join? Salary up to £40,000 depending on experience Hybrid working model (London office + home) Supportive and collaborative culture Clear progression opportunities within a growing brokerage Exposure to a varied and interesting client portfolio If you're looking to join a respected commercial broker where you can genuinely add value and take ownership of your work, we'd love to speak with you. To apply for this role, please forward your CV in confidence. If you do not hear from us within 7days unfortunately your application has been unsuccessful.
Mar 04, 2026
Full time
An established and growing independent commercial insurance broker in London is looking to appoint an experienced Senior Claims Handler to join their expanding team. This is a key role within the business, acting as a trusted advisor to clients and a technical referral point internally. You'll play a vital part in delivering a high-quality, proactive claims service that strengthens long-term client relationships. The Role: As Senior Claims Handler, you'll manage a varied portfolio of commercial claims from first notification through to final settlement, ensuring clients are supported throughout the entire claims journey. You'll be responsible for: Handling complex commercial claims across Property, Liability, Motor Fleet and other SME/mid-market risks Acting as the primary point of contact for clients during the claims process Liaising with insurers, loss adjusters, solicitors and third parties Challenging insurers where appropriate to achieve fair and timely settlements Providing technical guidance and mentoring to junior team members Identifying trends and feeding back to Account Executives to support risk management discussions Ensuring compliance with FCA requirements and internal procedures The Person: You'll be an experienced commercial claims professional who understands the broker environment and the importance of client advocacy. We're looking for: Proven experience handling commercial insurance claims within a broker or insurer Strong technical knowledge across multiple commercial classes Confidence negotiating with insurers and managing complex claims Excellent communication and relationship-building skills A client-focused, solutions-driven mindset Cert CII or progress toward professional qualifications would be advantageous. Why Join? Salary up to £40,000 depending on experience Hybrid working model (London office + home) Supportive and collaborative culture Clear progression opportunities within a growing brokerage Exposure to a varied and interesting client portfolio If you're looking to join a respected commercial broker where you can genuinely add value and take ownership of your work, we'd love to speak with you. To apply for this role, please forward your CV in confidence. If you do not hear from us within 7days unfortunately your application has been unsuccessful.
We're currently recruiting for an experienced Claims Executive to join a well-established and growing commercial insurance business based in London. This is an excellent opportunity for a confident claims professional who enjoys managing complex cases, building strong insurer relationships, and delivering outstanding client service within a hybrid working environment. The Role: As a Claims Executive, you'll take ownership of a portfolio of commercial insurance claims, supporting clients throughout the entire lifecycle, from first notification to final settlement. Key responsibilities include: Managing a varied portfolio of commercial claims (Property, Liability, Motor Fleet and other commercial classes) Acting as the key point of contact for clients throughout the claims process Liaising with insurers, loss adjusters, solicitors, and other third parties Reviewing policy coverage and advising clients accordingly Negotiating settlements and advocating for clients where appropriate Providing technical support to internal stakeholders Ensuring compliance with FCA regulations and internal procedures The Person: We're looking for a proactive and technically strong claims professional who thrives in a client-facing role. You'll ideally have: Proven experience handling commercial insurance claims Strong knowledge across multiple commercial classes Excellent communication and negotiation skills The ability to manage complex or high-value claims A solutions-focused and detail-oriented approach Progress toward or completion of CII qualifications would be advantageous but is not essential. What our client can offer: Salary up to £50,000 depending on experience Hybrid working (London office + home) Supportive and collaborative team culture Opportunity to work on complex and varied commercial risks Clear progression opportunities within a growing business If you're looking to take the next step in your commercial claims career and want to join a business that values expertise and client service, we'd love to hear from you. To apply for this role, please forward your CV in confidence. If you do not hear from us within 7 days unfortunately your application has been unsuccessful
Mar 04, 2026
Full time
We're currently recruiting for an experienced Claims Executive to join a well-established and growing commercial insurance business based in London. This is an excellent opportunity for a confident claims professional who enjoys managing complex cases, building strong insurer relationships, and delivering outstanding client service within a hybrid working environment. The Role: As a Claims Executive, you'll take ownership of a portfolio of commercial insurance claims, supporting clients throughout the entire lifecycle, from first notification to final settlement. Key responsibilities include: Managing a varied portfolio of commercial claims (Property, Liability, Motor Fleet and other commercial classes) Acting as the key point of contact for clients throughout the claims process Liaising with insurers, loss adjusters, solicitors, and other third parties Reviewing policy coverage and advising clients accordingly Negotiating settlements and advocating for clients where appropriate Providing technical support to internal stakeholders Ensuring compliance with FCA regulations and internal procedures The Person: We're looking for a proactive and technically strong claims professional who thrives in a client-facing role. You'll ideally have: Proven experience handling commercial insurance claims Strong knowledge across multiple commercial classes Excellent communication and negotiation skills The ability to manage complex or high-value claims A solutions-focused and detail-oriented approach Progress toward or completion of CII qualifications would be advantageous but is not essential. What our client can offer: Salary up to £50,000 depending on experience Hybrid working (London office + home) Supportive and collaborative team culture Opportunity to work on complex and varied commercial risks Clear progression opportunities within a growing business If you're looking to take the next step in your commercial claims career and want to join a business that values expertise and client service, we'd love to hear from you. To apply for this role, please forward your CV in confidence. If you do not hear from us within 7 days unfortunately your application has been unsuccessful
On behalf of our client, we are seeking an experienced Commercial Account Handler to join a growing, forward-thinking insurance brokerage in Preston. Are you an insurance professional with a passion for delivering exceptional client service? Do you thrive in a fast-paced commercial environment and enjoy building long-term relationships? If so, this could be the perfect next step in your career. As a Commercial Insurance Account Handler, you'll play a key role in managing and servicing a portfolio of commercial clients across various sectors. You'll work closely with account executives, insurers, and clients to ensure smooth handling of renewals, mid-term adjustments, and new business enquiries. Your role and responsibilities will include: Handle all aspects of commercial insurance policies including renewals, adjustments, and new business. Liaise directly with clients and insurers to provide tailored insurance solutions. Prepare policy documentation and ensure accuracy in all communications. Maintain excellent client relationships through proactive service and support. Work collaboratively with the wider team to achieve company targets and client satisfaction. The Person: Previous experience in a commercial insurance role (brokerage or insurer). Strong knowledge of UK commercial insurance products (e.g., property, liability, motor, etc.). Excellent attention to detail and administrative skills. Strong communication and relationship-building abilities. Cert CII qualification is desirable, or a willingness to work towards it. What's on Offer: Competitive Salary Supportive team environment with opportunities for professional development. Access to industry training and development pathways. How to apply: To apply for this role, please forward your CV in confidence Due to the high volume of applications that we receive, if you do not hear from us within 7 days, unfortunately your application has been unsuccessful.
Feb 28, 2026
Full time
On behalf of our client, we are seeking an experienced Commercial Account Handler to join a growing, forward-thinking insurance brokerage in Preston. Are you an insurance professional with a passion for delivering exceptional client service? Do you thrive in a fast-paced commercial environment and enjoy building long-term relationships? If so, this could be the perfect next step in your career. As a Commercial Insurance Account Handler, you'll play a key role in managing and servicing a portfolio of commercial clients across various sectors. You'll work closely with account executives, insurers, and clients to ensure smooth handling of renewals, mid-term adjustments, and new business enquiries. Your role and responsibilities will include: Handle all aspects of commercial insurance policies including renewals, adjustments, and new business. Liaise directly with clients and insurers to provide tailored insurance solutions. Prepare policy documentation and ensure accuracy in all communications. Maintain excellent client relationships through proactive service and support. Work collaboratively with the wider team to achieve company targets and client satisfaction. The Person: Previous experience in a commercial insurance role (brokerage or insurer). Strong knowledge of UK commercial insurance products (e.g., property, liability, motor, etc.). Excellent attention to detail and administrative skills. Strong communication and relationship-building abilities. Cert CII qualification is desirable, or a willingness to work towards it. What's on Offer: Competitive Salary Supportive team environment with opportunities for professional development. Access to industry training and development pathways. How to apply: To apply for this role, please forward your CV in confidence Due to the high volume of applications that we receive, if you do not hear from us within 7 days, unfortunately your application has been unsuccessful.
